If you were like me and ordered thy sc2 hybrid to fast( the page technically ddt have the free game key promo since it was in stock for a very short time ) and did not get you're free game key here is what I did. All I did was use new eggs live chat function and asked them why I did not receive my key and I got my code in an email in under 10 mins. It's easy just contact new egg support and they will take care of you