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AnsweredDo i have to stop using my 1070 until i get thermal pads?

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wesleymacd
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Saturday, October 29, 2016 5:21 PM (permalink)
Do i have to stop using my 1070 until i get thermal pads?  I have already applied the BIOS update for the memory but i don't want to damage my card.  I do not overclock it either if that matters.   Is there going to be a video walkthrough on how to apply these thermal pads as well?
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the_Scarlet_one
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Re: Do i have to stop using my 1070 until i get thermal pads? Saturday, October 29, 2016 5:23 PM (permalink) ☼ Best Answerby wesleymacd Saturday, October 29, 2016 5:25 PM
Jacob said that there will be instructions next week made available for how to install the pads.

If you use your gpu, and something happens, EVGA will take care of you for sure. I am still using mine without worry. (90-100% load 24/7)
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KimoBC
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Re: Do i have to stop using my 1070 until i get thermal pads? Saturday, October 29, 2016 5:23 PM (permalink) ☄ Helpfulby wesleymacd Saturday, October 29, 2016 5:25 PM
I stopped using mine and I'm sure there will be a detailed instructions on how to apply the thermal pads.
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wesleymacd
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Re: Do i have to stop using my 1070 until i get thermal pads? Saturday, October 29, 2016 5:25 PM (permalink)
Great Thanks for the info
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mikedowen
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Re: Do i have to stop using my 1070 until i get thermal pads? Saturday, October 29, 2016 5:32 PM (permalink) ☄ Helpfulby wesleymacd Saturday, October 29, 2016 5:34 PM
I would have thought you would be fine as long as you don't live in a part of the world with a very high ambient air temp. And/or a case with very poor cooling / air flow. And don't have a tendency to run countless hour of strees tests like Furmark. I shall certainly continue to use mine. But I do live in a pretty cold part of the world and have a decent Liam-Li (aluminum) case with excellent cooling / air flow. Plus I'm running a fairly aggressive custom fan curve via Afterburner (sensible if it's overclocked, like mine is)
 
I believe there will be instructions posted up by EVGA some time next week. So that people can have a look to see if they are comfortable with applying the "optional" additional thermal pads. I'm sure it wont be long after that, before a vid appears on YouTube showing a strip down and how to apply etc.
 
One thing EVGA could do with stating though. Is what happens if someone inadvertently damages their card while trying to apply the thermal pads? Accidents do happen after all!
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wesleymacd
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Re: Do i have to stop using my 1070 until i get thermal pads? Saturday, October 29, 2016 5:34 PM (permalink)
Ha i was just thinking that i live in East Coast canada and was just thinking damn its cold today lol
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evgauser28764
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Re: Do i have to stop using my 1070 until i get thermal pads? Saturday, October 29, 2016 5:35 PM (permalink)
reset all oc settings if i were you.
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mikedowen
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Re: Do i have to stop using my 1070 until i get thermal pads? Saturday, October 29, 2016 5:50 PM (permalink)
wesleymacd
Ha i was just thinking that i live in East Coast canada and was just thinking damn its cold today lol




Damn... that's probably even colder than here in Scotland!
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wesleymacd
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Re: Do i have to stop using my 1070 until i get thermal pads? Saturday, October 29, 2016 5:52 PM (permalink)
Right now its 9 celsius / 48 fahrenheit
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wesleymacd
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Re: Do i have to stop using my 1070 until i get thermal pads? Saturday, October 29, 2016 5:53 PM (permalink)
FYI my family is from South Uist
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megabigd
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Re: Do i have to stop using my 1070 until i get thermal pads? Saturday, October 29, 2016 6:13 PM (permalink)
I wondering if i really need to install the pads. I have a 1080 sc. Installed a evga hybrid cooler. Is it something i still have to worry about? the card wont go past 40C. Hybrid kicks ass
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wesleymacd
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Re: Do i have to stop using my 1070 until i get thermal pads? Saturday, October 29, 2016 6:19 PM (permalink)
no idea megabigd i'd open your own thread to make sure you get a proper answer from someone
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evgauser28764
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Re: Do i have to stop using my 1070 until i get thermal pads? Saturday, October 29, 2016 6:33 PM (permalink)
megabigd
I wondering if i really need to install the pads. I have a 1080 sc. Installed a evga hybrid cooler. Is it something i still have to worry about? the card wont go past 40C. Hybrid kicks ass


it is not about gpu core temp but vrm temp or near component temp.
high vrm temp will cause vrm to derate...check the datasheet about this.
http://www.onsemi.com/pub...teral/NTMFD4C85N-D.PDF
sc bios has only 170w power max. 
you can keep checking power draw in watts from hwinfo64, if you card can draw ~170w then yours should be fine.
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Simon Belmont
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Re: Do i have to stop using my 1070 until i get thermal pads? Saturday, October 29, 2016 7:38 PM (permalink)
I'm in the UK and have a 1080 FTW.  Should I ask the retailer (OCUK) I bought the card from RMA or EVGA?  I've never installed VRAM pads in my life.  
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Angier_1985
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Re: Do i have to stop using my 1070 until i get thermal pads? Saturday, October 29, 2016 8:12 PM (permalink)
It's VRM thermal pads. If nothing too fancy, we are looking at 2 stripes that have to be added over one "cross section" of the PCB and one on the corresponding position on the plate between the PCB and the heatspreader OR between the backside of the PCB and the backplate.
 
Things you have to likely do to install this:
  • Remove the card from the case and unhook every power connection
  • Unscrew all screws on the backside (on the backplate)
  • Remove Backplate
  • Unplug LED and Fan-Connector
  • Remove Heat Spreader (the metal cage where the fans also sit on)
  • Remove "middle plate" where the heat spreader sits on. You will see several thermal pads on the underside of this plate already
  • Put the "optional" thermal pads in place. These are adhesive plastik pads which you can install like power stripes to attach a picture frame on a wall without nails or screws. The exact positioning of these pads is what is actually of interest for the more advanced geeks around here.
  • Check the TMI (the gooey paste between heat spreader and chip die), most more advanced geeks will want to renew it or replace it with something more geeky to bring temps down further*
  • Put everything back together, making sure the previously installed thermal pads are also back where they belong and are touching both sides (the plate AND the chip) and making sure that the connectors are all plugged in
  • Reinstall the card, giving it a hug or maybe a kiss beforehand, just to make sure it knows you still love it, even if it is... specially enabled.
  • Boot up your rig and forget about this issue.
 
*There are already videos detailing how to do this, which includes some but not all steps also necessary to place the thermal pads.
 
This is of course a rather gross description leaving out MANY of the unnerving details of dismantling a GPU card. Again, there are videos out there detailing many of the steps necessary in detail, from different angles and approaches. If any of this makes you feel absolutely helpless, a RMA might be worth considering.
Nobody expects you to do it by yourself as an end customer but since EVGA deems this optional (however debatable that may be) they encourage you to decide for yourself if you want to RMA or DIY. IF you want to RMA, contact EVGA directly. As you are in the UK, the EVGA EU support center might be your best shot.
post edited by Angier_1985 - Saturday, October 29, 2016 8:20 PM
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EVGA_HudsonH
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Re: Do i have to stop using my 1070 until i get thermal pads? Saturday, October 29, 2016 9:42 PM (permalink)
wesleymacd
Do i have to stop using my 1070 until i get thermal pads?  I have already applied the BIOS update for the memory but i don't want to damage my card.  I do not overclock it either if that matters.   Is there going to be a video walkthrough on how to apply these thermal pads as well?




You will not have to stop using your card. The issue has been slightly blown out of proportion. The cards have been tested thoroughly and the temps are running within spec. The thermal pad modification is completely optional meaning your card will run properly with or without them. 
 
That being said, we are offering these thermal pads for users who are concerned or want a cooler card. I have a 1070 myself and I am likely not going to do this modification. 
 
I am not sure whether we will be releasing a video walkthrough but we will be provided some form of instructions. If you have any concerns or questions with the install or the situation in general please do not hesitate to give us a call at +1.888.881.EVGA (3842)

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brigantium
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Re: Do i have to stop using my 1070 until i get thermal pads? Saturday, October 29, 2016 9:58 PM (permalink)
I don't think a fix for cards with a documented risk of blowing up is optional.
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Angier_1985
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Re: Do i have to stop using my 1070 until i get thermal pads? Saturday, October 29, 2016 10:14 PM (permalink)
Every card has a risk of blowing up once any of the components under stress gives in, be it a manufacturing error, a case of inapropriate usage or simple wear out. In fact, any GPU has a limited life span as the heat emitted by the die, the VRAM and the VRM is enough to slowly degrade the durability of the PCB and at some point in the future (however far that may be) it could cause the PCB to break apart, making room for a sparking discharge where none should be possible.
 
Fact: The thermal pads are to lower the temperatures of the VRMs on the card
Fact: The cooling solution EVGA is using in the FTW-series is deemed appropriate even after several tests by the company
Fact: There is just one single review with measuring methods that reports values that are irritating. In this review, the card did not give out. The measuring methods have been critizised to be not accurate by both EVGA and individuals
Fact: As part of this review a test was used that puts the card under stress not specified for (Furmark)
Fact: Every other report about this is using the data from said review to discuss this possible design flaw
Fact: There is not a single report publicly available that can clearly prove a failure of the VRM because of overheat
Fact: EVGA stated themselves that there is no overheat issue affecting cards that have been RMA that can be linked to the missing thermal pads
Fact: There has been a bad batch of cards with faulty VRMs. These are prone to failure even under light stress.
Speculation: As it is reported to be around 3-4% we are looking at a batch size of possibly several hundred cards. 
Fact: It is unknown to the public if the blackscreen & 100% fan issue and the combustion issue both stems from these faults.
Speculation: The bs + 100% issue and the combustion is caused by cards with the faulty VRMs. Either because the card is detecting the error and tries to prevent it or the faulty VRMs simply combust.
 
FINAL Fact: There have always been cards that gave out like this, in every generation and with every brand. People are confused and fear to be affected themselves because they read about a possible design flaw and combusting VRM and link these issues together even tho there is no proof of a relation. The fact that the 9xx FTW series with the ACX 2.0 cooler had also issues with heat makes people instinctively relate these. Understandable but it's simply a misconclusion.
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wedusk101
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Re: Do i have to stop using my 1070 until i get thermal pads? Sunday, October 30, 2016 6:59 PM (permalink)
Angier_1985
Every card has a risk of blowing up once any of the components under stress gives in, be it a manufacturing error, a case of inapropriate usage or simple wear out. In fact, any GPU has a limited life span as the heat emitted by the die, the VRAM and the VRM is enough to slowly degrade the durability of the PCB and at some point in the future (however far that may be) it could cause the PCB to break apart, making room for a sparking discharge where none should be possible.
 
Fact: The thermal pads are to lower the temperatures of the VRMs on the card
Fact: The cooling solution EVGA is using in the FTW-series is deemed appropriate even after several tests by the company
Fact: There is just one single review with measuring methods that reports values that are irritating. In this review, the card did not give out. The measuring methods have been critizised to be not accurate by both EVGA and individuals
Fact: As part of this review a test was used that puts the card under stress not specified for (Furmark)
Fact: Every other report about this is using the data from said review to discuss this possible design flaw
Fact: There is not a single report publicly available that can clearly prove a failure of the VRM because of overheat
Fact: EVGA stated themselves that there is no overheat issue affecting cards that have been RMA that can be linked to the missing thermal pads
Fact: There has been a bad batch of cards with faulty VRMs. These are prone to failure even under light stress.
Speculation: As it is reported to be around 3-4% we are looking at a batch size of possibly several hundred cards. 
Fact: It is unknown to the public if the blackscreen & 100% fan issue and the combustion issue both stems from these faults.
Speculation: The bs + 100% issue and the combustion is caused by cards with the faulty VRMs. Either because the card is detecting the error and tries to prevent it or the faulty VRMs simply combust.
 
FINAL Fact: There have always been cards that gave out like this, in every generation and with every brand. People are confused and fear to be affected themselves because they read about a possible design flaw and combusting VRM and link these issues together even tho there is no proof of a relation. The fact that the 9xx FTW series with the ACX 2.0 cooler had also issues with heat makes people instinctively relate these. Understandable but it's simply a misconclusion.


Very well written sir. Here's an Internet cookie for you!
#19
voopvoop
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Re: Do i have to stop using my 1070 until i get thermal pads? Sunday, October 30, 2016 7:04 PM (permalink)
I'd suggest running it in debug mode until thermal pads arrive.  I was getting constant crashes while gaming, then I tried debug mode.  Now, gaming in debug mode for probably 12+ hours, I've gotten zero crashes and temps are down 15 c.  Going to RMA my card anyways as it worked flawlessly for two months, then started having problems -- meaning some permanent damage was already done, which probably means a shorter overall life.
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Angier_1985
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Re: Do i have to stop using my 1070 until i get thermal pads? Sunday, October 30, 2016 7:04 PM (permalink)
In the meantime, guru 3D released their own thermal imaging test, presenting lower but still rather high temperature measurements.
For me, as someone only superficially informed about thermal measuring I cannot evaluate the accuracy of this new review. But since both find a rather high value, we can at least conclude that EVGA cards DO run hotter than other cards in that area on the PCB and that the thermal pads are meant to remedy this.
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Gen-x-1
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Re: Do i have to stop using my 1070 until i get thermal pads? Monday, October 31, 2016 0:10 PM (permalink)
When you say the card won't go past 40 C - that is the GPU chip itself being monitored - The VRM chip's are not monitored for temperature and are rated up to 125 C (as far as i'm aware) and can run hotter than the GPU chip itself, so the hottest component's on the graphic's card (VRM's) don't have any cooling solution applied to them and can result in overheating or radiating that heat produced to other component's on the board which in time will cause failiure, I had a good look at my GTX 1070 FTW and there is a gap between the VRM chips and the main cooling plate like there should be a thermal pad there but not been put on, so there is no cooling on my VRM's whatsoever !  I think EVGA board designers need to think more about cooling the VRM's not just the main GPU chip that is monitored as even my Gigabyte 970 ITX has it's own VRM cooling plate & thermal pad.  As for the offer of thermal pad's for my shiny new GPU - that's all fine, but do I want to take a screwdriver to a piece of equipment that just cost me over £400 - I think not !
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