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EVGA PrecisionX v.5.3.7 installation problem

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june1841
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2015/09/16 09:00:59 (permalink)
I have a problem with the installation of EVGA PrecisionX; in order to update the software I've alreay uninstalled the previous version and whenever I try to install the update a error message appears and say:
"Error 1714.The older version of EVGA PrecisionX 16 cannot be removed. Contact your technical support group."
 
The program has already been uninstalled why am i still getting this error message??
   Did a forum search and the last person with this problem didnt get a answer either

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#1

9 Replies Related Threads

    Sajin
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    Re: EVGA PrecisionX v.5.3.7 installation problem 2015/09/16 10:03:56 (permalink)
    Have you tried deleting the main install directory? Have you tried doing a system restore to a date that didn't have precision x installed?
    #2
    june1841
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    Re: EVGA PrecisionX v.5.3.7 installation problem 2015/09/16 11:31:33 (permalink)
    Sajin
    Have you tried deleting the main install directory? Have you tried doing a system restore to a date that didn't have precision x installed?

     
    Yes, I have deleted the main install directly, All registry keys, and Associated files and still no luck, Where exactly does the program look tp determine if its installed or not?
    #3
    EVGATech_JaesonW
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    Re: EVGA PrecisionX v.5.3.7 installation problem 2015/09/16 11:37:57 (permalink)
    Go to where you installed PrecisionX to, usually it's C:\Program FIles (x86)\EVGA\Precision X unless you chose to install it to another drive, and delete the file Precsion X from there, then try installing again.
    post edited by EVGATech_JaesonW - 2015/09/16 11:40:03

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    #4
    june1841
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    Re: EVGA PrecisionX v.5.3.7 installation problem 2015/09/16 12:12:19 (permalink)
    EVGATech_JaesonW
    Go to where you installed PrecisionX to, usually it's C:\Program FIles (x86)\EVGA\Precision X unless you chose to install it to another drive, and delete the file Precsion X from there, then try installing again.



     
    Ive done that already, no system restore availabl, I guess theres no one here that can help me?
    #5
    Sajin
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    Re: EVGA PrecisionX v.5.3.7 installation problem 2015/09/16 12:13:32 (permalink)
    Only solution would be to reinstall windows or use msi afterburner since the precision installer is broken.
    #6
    EVGATech_JaesonW
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    Re: EVGA PrecisionX v.5.3.7 installation problem 2015/09/16 13:46:51 (permalink)
    Sounds like Uninstall Shield corrupted something, try running this Microsoft Fixit and see if that helps: https://support.microsoft.com/en-us/mats/program_install_and_uninstall/en 

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    #7
    Mole3
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    Re: EVGA PrecisionX v.5.3.7 installation problem 2015/09/16 14:59:13 (permalink)
    Just use MSI Afterburner, or if possible use EVGA Precision X 5.3.5... 5.3.6 and 5.3.7 versions have nothing but problems.

    MSI Z77A-G45 | Core i5 3570K | 8GB Patriot G2 DDR3 | Crucial M4 256GB SSD | EVGA GeForce GTX 670 SC+ 4GB | Cooler Master GX-750W PSU | Windows 10 Pro 64-bit

    #8
    june1841
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    Re: EVGA PrecisionX v.5.3.7 installation problem 2015/09/17 10:09:35 (permalink)
      Reinstall windows for 1 program......lol
     
    Spent almost 2k for these EVGA cards, If i cant use EVGA Precision and have to use MSI software
     
    I'm just gonna return them and get MSI cards!! especially if EVGA has soo many problems that people have to use MSI software!
     
     
      Thanks for all the suggestions and help i really do appreciate it !
    #9
    Sajin
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    Re: EVGA PrecisionX v.5.3.7 installation problem 2015/09/17 12:25:04 (permalink)
    Did you try what was suggested in post #7 by EVGATech_JaesonW?
    #10
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