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EVGA Supernova G2 850W - White residue

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mkardum
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Sunday, October 25, 2015 2:05 AM (permalink)
Hi,
 
I recently picked up the Supernova G2 850W and there seems to be a white residue of sort above the motherboard and cpu1 module insert plugs. I don't see it anywhere else on the other ports. Any idea what this is? I'm a bit paranoid because I don't know if this is normal?

I have provided a few pictures
Thanks

 

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    Zuhl3156
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    Re: EVGA Supernova G2 850W - White residue Sunday, October 25, 2015 2:26 AM (permalink)
    Wow! That looks a little scary to me too no being paranoid about it. Unless one of EVGA techs can say differently, that looks like residue from water or moisture.

     
     https://www.heatware.com/u/100032/to
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    knightsilver
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    Re: EVGA Supernova G2 850W - White residue Sunday, October 25, 2015 8:49 PM (permalink)
    I'd definitely RMA the PSU, why risk your whole system for $150.
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    Zuhl3156
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    Re: EVGA Supernova G2 850W - White residue Sunday, October 25, 2015 9:07 PM (permalink)
    knightsilver
    I'd definitely RMA the PSU, why risk your whole system for $150.


    Agreed. The only place a substance like that can come from is the calcium and lime deposits left behind by tap water or rain water as far as I know. Maybe it was there before the unit was assembled but who can say for sure. Why take chances?

     
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    mkardum
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    Re: EVGA Supernova G2 850W - White residue Sunday, October 25, 2015 11:43 PM (permalink)
    Thanks for all your feedback! I went ahead and requested for an RMA. EVGA customer support has been excellent! Let's hope my new one does not have this problem!
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    Zuhl3156
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    Re: EVGA Supernova G2 850W - White residue Monday, October 26, 2015 0:01 PM (permalink)
    Their customer service is really good, isn't it? That's why I never hesitate to recommend an EVGA product to someone. I know they won't be disappointed.

     
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    Vlada011
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    Re: EVGA Supernova G2 850W - White residue Monday, October 26, 2015 7:26 AM (permalink)
    That's nothing... that's probably something similar as dust from plastic connectors.
    I wouldn't even notice that, but I understand when someone worry...

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