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Helpful ReplyTrouble Getting Order Approved - Item No Longer on Website

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Beoahn
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Friday, August 25, 2017 2:46 PM (permalink)
Hello all,
 
I just wanted to reach out for some help regarding an order I placed that got cancelled due to "verification errors".
I've spoken to a few sales reps, and they claim that they cannot provide exact details and that I should try re-ordering with PayPal.
 
I'm perfectly willing to try PayPal, but the problem is that the item is no longer on the website.... The reps tell me that they cannot help me with placing another order.
 
I found a similar situation here: forums.evga.com/Having-trouble-getting-a-couple-orders-approved-m2611278.aspx
 
Can someone please notify EVGATech_JaesonW to help me take care of this issue? He seems like a wonderful guy :)
 
Thanks!
   
post edited by Beoahn - Friday, August 25, 2017 2:56 PM
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    Cool GTX
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    Re: Trouble Getting Order Approved - Item No Longer on Website Friday, August 25, 2017 2:55 PM (permalink)
    See what I can do to get you some help
     
    Welcome to the EVGA Forums

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     When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
    #2
    Beoahn
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    Re: Trouble Getting Order Approved - Item No Longer on Website Thursday, August 31, 2017 3:40 PM (permalink)
    I received my item yesterday! I am very happy with how Kevin solved my issue. Will definitely recommend to others in the future!
    #3
    Cool GTX
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    Re: Trouble Getting Order Approved - Item No Longer on Website Thursday, August 31, 2017 6:11 PM (permalink)
    Great to see your item arrived
     
    Maybe - open your First Post and Update your Title to this thread ?
     
    may I suggest:    Solved - thanks EVGA ---> or what ever you think appropriate

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

    Older RIG projects RTX Project  Nibbler


     When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
    #4
    XrayMan
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    Re: Trouble Getting Order Approved - Item No Longer on Website Friday, September 01, 2017 5:44 AM (permalink)
    Beoahn
    I received my item yesterday! I am very happy with how Kevin solved my issue. Will definitely recommend to others in the future!




       

                My Affiliate Code: 8WEQVXMCJL
     
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    #5
    Hoggle
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    Re: Trouble Getting Order Approved - Item No Longer on Website Friday, September 01, 2017 6:50 AM (permalink)
    EVGA staff does do a good job and I am happy to hear you got the item. 

    Use an Associates Code & SAVE 5% - 10% on your purchase. Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it. 
     
     
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    greensoldierusa
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    Re: Trouble Getting Order Approved - Item No Longer on Website Monday, September 04, 2017 7:33 AM (permalink)
    This is the reason I prefer evga products over the plethora of other options out there. Customer Support.... Crazy concept for some manufacturers. 


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