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Helpful ReplyError with Step Up

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LFaWolf
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2022/04/25 09:53:23 (permalink)
I am getting this error trying to Step Up -
 
The request from { My IP } at 2022-04-25 16:51:48 GMT for the URL /stepup/default.asp cannot be served due to error 17 on the host www.evga.com.
Error Code: LB404V
 


 
#1
Jomama22
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Re: Error with Step Up 2022/04/25 10:06:10 (permalink)
LFaWolf
I am getting this error trying to Step Up -
 
The request from { My IP } at 2022-04-25 16:51:48 GMT for the URL /stepup/default.asp cannot be served due to error 17 on the host www.evga.com.
Error Code: LB404V
 


Contact customer service through email or phone and they will be able to help.

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cybrsrce
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Re: Error with Step Up 2022/04/25 11:46:52 (permalink)
Getting the same thing today, I don't think it is an isolated incident.
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the_Scarlet_one
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Re: Error with Step Up 2022/04/25 11:49:26 (permalink)
If you are using a VPN, don’t. It may be causing an issue. If you aren’t, it may be a server issue. Please let me know if you are or are not, and I will forward it up to EVGA for you.
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cybrsrce
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Re: Error with Step Up 2022/04/25 12:07:42 (permalink)
the_Scarlet_one
If you are using a VPN, don’t. It may be causing an issue. If you aren’t, it may be a server issue. Please let me know if you are or are not, and I will forward it up to EVGA for you.

No VPN,  same IP I've been using to check for the last ~60 days waiting for 3060ti or 3070 step-up stock to appear in the US.    
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LFaWolf
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Re: Error with Step Up 2022/04/25 13:31:19 (permalink)
cybrsrce
Getting the same thing today, I don't think it is an isolated incident.


Good to know, that is why I posted it here.
 
the_Scarlet_one
If you are using a VPN, don’t. It may be causing an issue. If you aren’t, it may be a server issue. Please let me know if you are or are not, and I will forward it up to EVGA for you.

Same here, no VPN.
 
 


 
#6
the_Scarlet_one
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Re: Error with Step Up 2022/04/25 14:34:57 (permalink) ☄ Helpfulby LFaWolf 2022/04/26 21:37:38
I will forward this up now so EVGA can see it.
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EVGATech_MattM
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Re: Error with Step Up 2022/04/26 21:12:50 (permalink)
This is fixed now. For anyone still getting it please clear your browser cache and cookies and try again.
#8
LFaWolf
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Re: Error with Step Up 2022/04/26 21:37:20 (permalink)
Thanks, I can confirm it is working now.


 
#9
the_Scarlet_one
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Re: Error with Step Up 2022/04/27 09:33:51 (permalink)
LFaWolf
Thanks, I can confirm it is working now.


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