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EVGA website is IP banning for using a scanner or refreshing more than 3 times in a minute

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madsci1016
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2021/10/13 11:02:21 (permalink)
So yeah, trying to get a card. And yeah, the only tool i have to fight the scalpers is to run my own stock scanner and run to my PC when the B stock drop hits. ALMOST got a 3080 2 weeks ago that way, got all the way to final payment before it got OOS. 
 
But now I'm IP banned. I guess for running a scanner, the only tool i have to fight back since I only got in queue this summer. 
My buddy just refreshed the page manually 3 times in a minute and got ip banned too. 
 
This is not the way EVGA. You are hurting us too.. 
(Sent through a VPN, as I'm IP banned)
 
#1

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    nomoss
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/13 11:09:16 (permalink)
    I mean ... if they are blocking bot tools to help gamers get cards, isn't that a good thing?
    #2
    madsci1016
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/13 11:13:38 (permalink)
    nomoss
    I mean ... if they are blocking bot tools to help gamers get cards, isn't that a good thing?


    Except how will I, not a bot, know when B stock cards have been made available? Ip bans will just push bot users to proxy / VPN around it. How about all b stock be elite members only or have global order limits instead? Many options that don't harm one-offs like me. 
    #3
    aka_STEVE_b
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/13 11:16:48 (permalink)
    Bot/ stocking/ scalping programs gets banned -   I'm not seeing the problem here.?
     
      EVGA had to do something to fight against the bots.... even if you are a legit person who doesn't scalp them, you've heard about this stuff for almost 2 years now... What did you expect?

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    #4
    madsci1016
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/13 11:20:28 (permalink)
    No one is offering a solution where I can get notified of a b stock drop without resorting to a scanner. This change creates more issues than it solves, because again bots will work around it anyway. 
     
    And I've offered other solutions no one is dismissing. 
    #5
    Chaos_21
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/13 11:32:40 (permalink)
    Loyal members should have been given priority instead of waiting in line behind people running scanners. I am not thrilled. Ban the bots and good riddance. 😡

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    #6
    madsci1016
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/13 11:53:35 (permalink)
    For those harping on me for using a scanner, you are failing to empathize my situation. So I'll try my best to explain. 
     
    Me, a very casual gamer decides it time to upgrade in the middle of 2021. My old trusty EVGA 1050 ti gets me elite status, cool i guess? Don't know what that does for me now. This queue thing looks dauting though. More than a year out! O but weekly b stock offer is tempting. But it's never at the same time / day and only lasts minutes. How do i know when it's available? Some Googling and i see posts about this handy plugin that will ring a bell and text me when it sees changes to a website. Good deal. What other option do I have?
     
    Been doing it for more than a month and it's almost worked. I had a 3080 through to final checkout because was close to the computer when my scanner dinged. Got 404 after hitting final submit though. 

    Again, got it. Scalpers bad. But what would you have had me do instead? EVGA should gatekeep B stock behind it's own queue / elite status / global order limit too. That's my point. Ip banning won't even stop all the bots anyway. 
    #7
    Delirious
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/13 12:01:26 (permalink)
    you don't have the option of doing things like a bot would.   The software used can't determine intent.  Just don't do it if you want a chance.  We would have you do what bots don't do.   limit your requests and space them out.   I'm a forum moderator and can't get a card until my number is called.  There's nothing I can do.

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    #8
    Dsfyu
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/13 12:07:45 (permalink)
    Yeah, it does suck to get an IP ban, but combating bots is a major issue.
     
    Look at it this way, a scanner/scraper likely looks identical to the site as a bot. Realistically, if they allow bots to run rampant most of the cards are going to go to bots.
    #9
    madsci1016
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/13 12:08:48 (permalink)
    Delirious
     Just don't do it if you want a chance. 



    To me this a false platitude because what chance do I have if I never know when B stock will be added? Please tell me what i should do to know that (and thus have a chance). I'm strongly suggesting EVGA send out emails to warn elite users of upcoming B stock additions as an alternative. Are there any nays against that? 
     
    Delirious
      limit your requests and space them out.  

    To what? Do you know what the limits are? I mean if people are getting banned for 3 times manually refreshing a page ( a likely behavior due to the nature of stock being added unannounced) it seems it's a pretty aggressive filter that was just added. 
     
    #10
    Delirious
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/13 12:11:50 (permalink)
    madsci1016
    Delirious
     Just don't do it if you want a chance. 



    To me this a false platitude because what chance do I have if I never know when B stock will be added? Please tell me what i should do to know that (and thus have a chance). I'm strongly suggesting EVGA send out emails to warn elite users of upcoming B stock additions as an alternative. Are there any nays against that? 
     
    Delirious
      limit your requests and space them out.  

    To what? Do you know what the limits are? I mean if people are getting banned for 3 times manually refreshing a page ( a likely behavior due to the nature of stock being added unannounced) it seems it's a pretty aggressive filter that was just added. 
     


    I can find out the limitations but you would still use a scanner and adjust the parameters.  As other bots would.  B stock is usually added on Wednesdays.  
     
    I'll see what an admin wants to disclose about this.  

    "Be quick to listen, slow to speak and slow to anger" 
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    #11
    ty_ger07
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/13 12:13:12 (permalink)
    Good!

    For many months EVGA has been temporary IP banning for too fast of activity. I have been temp IP banned probably a dozen times just for using this forum. I imagine that they permanently ban for some activity.

    I don't understand your logic. 'To beat the bots, I have to bot. But then I'm banned?'. Umm... don't you see that you must not be fighting bots if you witness first hand that bots are being banned? Perhaps you could realize that a lot of demand witnessed is not bots but instead a huge irrational consumer demand? Jacob posts on twitter, or one person posts on reddit or discord, that a card is in stock, and the flood comes; a flood of legitimate humans. Or, people just come at times when stock historically shows up on the site. If it were bots, I would expect the website to be "broken" constantly. If bots were botting, the server demand would remain high and the website would go down constantly. Instead, we see waves of website traffic (and the site goes down) which feels more human-like.
    post edited by ty_ger07 - 2021/10/13 12:28:44
    #12
    madsci1016
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/13 12:15:10 (permalink)
    Delirious

    I can find out the limitations but you would still use a scanner and adjust the parameters.  As other bots would.  B stock is usually added on Wednesdays.  
     
    I'll see what an admin wants to disclose about this.  




    I'd rather pitch to EVGA to approach b stock another way. I *don't like* having to run a scanner. i just don't see other options. Hell just send out subscription notices to elite members that b stock is "in bound in 1 hour today" and leave the aggressive ip ban filter. Well, maybe make sure users just refreshing don't get hit. 
     
     
    #13
    Delirious
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/13 12:16:59 (permalink)
    madsci1016
    Delirious

    I can find out the limitations but you would still use a scanner and adjust the parameters.  As other bots would.  B stock is usually added on Wednesdays.  
     
    I'll see what an admin wants to disclose about this.  




    I'd rather pitch to EVGA to approach b stock another way. I *don't like* having to run a scanner. i just don't see other options. Hell just send out subscription notices to elite members that b stock is "in bound in 1 hour today" and leave the aggressive ip ban filter. Well, maybe make sure users just refreshing don't get hit. 
     
     


    I do know that EVGA tries hard to make sure it gets products in the hand of the right customers and not the ones that scam the system.   Let's see what an admin says

    "Be quick to listen, slow to speak and slow to anger" 
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    #14
    madsci1016
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/13 12:28:17 (permalink)
    Delirious
       Let's see what an admin says


    Thanks. Appreciate you reaching out. Now how to plead my case to get un-banned ... (I emailed support@ I assume that's probably the best way). 
    #15
    ty_ger07
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/13 12:29:38 (permalink)
    madsci1016
    Thanks. Appreciate you reaching out. Now how to plead my case to get un-banned ... (I emailed support@ I assume that's probably the best way). 

    Live by the sword, die by the sword.

    Isn't it funny how everything is always someone else's fault and we are all individual exceptions to any rule?
    post edited by ty_ger07 - 2021/10/13 12:35:08
    #16
    rjohnson11
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/13 12:29:46 (permalink)
    Patience is the key here. 

    AMD Ryzen 9 5950X,  Corsair Mp600 Pro M.2, 128GB DDR4  Crosshair VIII Hero, RX 6900 XT Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #17
    Nereus
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/16 00:03:21 (permalink)
    madsci1016
    Delirious
     Just don't do it if you want a chance. 

    To me this a false platitude because what chance do I have if I never know when B stock will be added?

    You'll have the same chance as every other legit buyer on these forums. You think you should get some special treatment or something?
     

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    #18
    rjohnson11
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    Re: EVGA website is IP banning for using a scanner or refreshing more than 3 times in a mi 2021/10/16 00:11:45 (permalink)
    You have to grab an item when it appears. For b-stock there is no advance warning of incoming stock. 

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