EVGA

EVGA Titan X- no monitor signal

Author
smolaie
New Member
  • Total Posts : 4
  • Reward points : 0
  • Joined: 2015/05/08 11:11:24
  • Status: offline
  • Ribbons : 0
2015/05/08 11:48:35 (permalink)
As soon as I placed my Titan x GPU into the PCI E 3.0 x 16 slots I was not able to have any signal from any of the ports. The DVI signal only works when no NVidia driver is installed, the Display port does not work no matter what, and the VGA signal displays purple color (green signal is missing). When the drivers are installed, the monitor loses signal and will not display anything after the Windows splash screen.  I don’t know if this particular issue can be related to my original problem but for some reason I can’t get the NVidia Experience program to open no matter which version I install. The latest version of NVidia experience says I have to check if any firewalls or Antivirus program is preventing the software from opening. But I already shut all the firewalls and Antivirus software down and still have the same issue.
What I have done so far:
Deleted old drivers and updated to the latest driver version from NVidia website, updated the motherboard BIOS, used different cables, tried all the PCI lanes. Also the 12V reading from the bios displays a stable +12.288V with no fluctuations from that value . After doing all that, I still have no signal from any of the ports. 
 
Note: when I install the another GPU (GT 640 ) everything is fine.
 
Specs:
Monitor: Dell P2714H
Motherboard: Asus Rampage Extreme
CPU: Intel 3960x
RAM: Corsair Vengeance (2Gb X 4)
GPU1 (not working): Titan X
GPU2 (currently not installed): GT 640
Power supply: Cool master silent pro 1000W 80 plus-gold
 
Any help will be appreciated, 
post edited by smolaie - 2015/05/08 11:55:40
#1

11 Replies Related Threads

    Sajin
    EVGA Forum Moderator
    • Total Posts : 49093
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 199
    Re: EVGA Titan X- no monitor signal 2015/05/08 11:56:22 (permalink)
    Sounds like you're gonna need to RMA the card. Time to contact EVGA tech support. http://www.evga.com/about/contactus/
    #2
    smolaie
    New Member
    • Total Posts : 4
    • Reward points : 0
    • Joined: 2015/05/08 11:11:24
    • Status: offline
    • Ribbons : 0
    Re: EVGA Titan X- no monitor signal 2015/05/08 12:12:18 (permalink)
    Thanks for your reply Sajin, I was thinking the same. I will contact EVGA and have the card shipped back for another one.
    #3
    bcavnaugh
    The Crunchinator
    • Total Posts : 38516
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: offline
    • Ribbons : 282
    Re: EVGA Titan X- no monitor signal 2015/05/08 13:45:23 (permalink)
    Is this your Motherboard?
    RAMPAGE EXTREME 

    Or this one?
    RAMPAGE IV EXTREME 


    Associate Code: 9E88QK5L7811G3H


     
    #4
    bcavnaugh
    The Crunchinator
    • Total Posts : 38516
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: offline
    • Ribbons : 282
    Re: EVGA Titan X- no monitor signal 2015/05/08 13:47:14 (permalink)
     RAMPAGE IV EXTREME
     
    http://www.asus.com/us/Motherboards/RAMPAGE_IV_EXTREME/HelpDesk_Download/
    Version 4901   Rampage IV Extreme BIOS  2014/06/18 Download  Global
    post edited by bcavnaugh - 2015/05/08 13:51:00

    Associate Code: 9E88QK5L7811G3H


     
    #5
    bcavnaugh
    The Crunchinator
    • Total Posts : 38516
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: offline
    • Ribbons : 282
    Re: EVGA Titan X- no monitor signal 2015/05/08 13:49:55 (permalink)
    RAMPAGE EXTREME 
    From: https://www.asus.com/Motherboards/RAMPAGE_EXTREME/HelpDesk_Download/
    Version 1301  Rampage Extreme 1301 BIOS  2010/06/25  Download   Global
    post edited by bcavnaugh - 2015/05/08 13:53:32

    Associate Code: 9E88QK5L7811G3H


     
    #6
    bcavnaugh
    The Crunchinator
    • Total Posts : 38516
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: offline
    • Ribbons : 282
    Re: EVGA Titan X- no monitor signal 2015/05/08 13:52:48 (permalink)
    smolaie  I would update your Bios before you RMA your Card.

    Associate Code: 9E88QK5L7811G3H


     
    #7
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49093
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 199
    Re: EVGA Titan X- no monitor signal 2015/05/08 13:52:58 (permalink)
    bcavnaugh
    Is this your Motherboard?
    RAMPAGE EXTREME 

    Or this one?
    RAMPAGE IV EXTREME 



    3960x & PCI-E 3.0 = IV EXTREME.
    #8
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49093
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 199
    Re: EVGA Titan X- no monitor signal 2015/05/08 13:53:47 (permalink)
    bcavnaugh
    smolaie  I would update your Bios before you RMA your Card.


    He said he updated the BIOS already.





    #9
    smolaie
    New Member
    • Total Posts : 4
    • Reward points : 0
    • Joined: 2015/05/08 11:11:24
    • Status: offline
    • Ribbons : 0
    Re: EVGA Titan X- no monitor signal 2015/05/08 18:10:13 (permalink)
    Yes, I have the rampage 4 extreme mobo and the Bios are updated to latest version. I already tested the Titan X on my friend's rig and encountered the same issue: when the drivers are installed, we got no monitor signal after the windows splash screen. Without the drivers, the screen displays normally via DVI but no signal from the Display port even if drivers are not installed. I'm certain the product is defective. I already contacted EVGA and they are taking me through the trouble shooting steps before I can exchange the card. 
    #10
    fabbasi
    SSC Member
    • Total Posts : 931
    • Reward points : 0
    • Joined: 2005/12/02 08:45:16
    • Status: offline
    • Ribbons : 1
    Re: EVGA Titan X- no monitor signal 2015/05/08 19:10:56 (permalink)
    Did you both update to windows 8.1?


     
    #11
    smolaie
    New Member
    • Total Posts : 4
    • Reward points : 0
    • Joined: 2015/05/08 11:11:24
    • Status: offline
    • Ribbons : 0
    Re: EVGA Titan X- no monitor signal 2015/05/08 19:21:30 (permalink)
    Nope, we're both running on Windows 7 
     
     
    #12
    Jump to:
  • Back to Mobile