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Hot!EVGA SC15 CPU temp peaking over 100C in games

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zerocool101
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2018/05/13 08:12:30 (permalink)
Anyone else with a SC15 seeing the CPU temps hitting over 100C while playing games? In BF1 and PUBG I am getting temps over 100C on the CPU :( Doesn't seem like this has good heat dissipation at all.
 
I flashed the laptop to the lastest Firmware. Internal fans are running at Full blast as well!
 
Image is from the end of my game session. Was hovering between 91C and 100C for over an hour :(

post edited by zerocool101 - 2018/05/13 09:14:50

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#1

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    fetterEsel
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/13 11:05:07 (permalink)
    Try running a cooling pad under it and maybe a fan on the counter or desk blowing air onto it to help out. Laptops only have limited air movement with tiny 20mm fans



    #2
    vistarshook
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/13 16:17:13 (permalink)
     100C is not normal neither acceptable.....return if you can.

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    #3
    vistarshook
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/13 16:19:08 (permalink)
    .......
    Try running a cooling pad under it and maybe a fan on the counter or desk blowing air onto it to help out. Laptops only have limited air movement with tiny 20mm fans
    r
    cooling fan..really.....is that your suggestin for a fualty laptop?.

    EVGA SC17 4K G-SYNC | i7-7820HK | GTX 1080 | 32GB DDR4 3200MHz | Samsung 960 Pro 2TB + 2TB Micron 1100| Firestrike | CB15@4.9GHz
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    #4
    fetterEsel
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/13 21:16:36 (permalink)
    vistarshook
    .......
    Try running a cooling pad under it and maybe a fan on the counter or desk blowing air onto it to help out. Laptops only have limited air movement with tiny 20mm fans
    r
    cooling fan..really.....is that your suggestin for a fualty laptop?.


    I don’t see how it’s faulty. He most likely has dust build up inside the fans etc blocking optimal airflow, and ontop of that i7 7700hq’s run freaking hot as it is.



    #5
    zerocool101
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/14 11:00:38 (permalink)
    Its a Brand new laptop. Just received last Saturday. This is NOT a Dust issue. Its on a clean desk surface.
     
    Called EVGA and I can only return to get fixed (re-paste the CPU). No chance of a refund, unless I want to pay a 15% re-stocking fee. I told them this isn't working to spec. They said as long as it turns on its a good laptop. I told them I am doing Gaming on a Gaming laptop...not work processing.... Still won't do a 100% refund. Nice :(
     
    Sucks EVGA doesn't do a better QC of these before being sold. 
    post edited by zerocool101 - 2018/05/14 11:03:39

    i7 6850K @ 4.4  
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    #6
    fetterEsel
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/14 11:02:49 (permalink)
    zerocool101
    Its a Brand new laptop. Just received last Saturday. This is NOT a Dust issue. Its on a clean desk surface.


    Then yes it is an issue. Call evga on their 24/7 phone service they will sort you out. Most likely a faulty bios or a bad fan controller.



    #7
    bsem89
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/17 08:30:52 (permalink)
    What's the big deal? Evga is known for their customer support. Send it in to have them fix it. Yeah its frustrating but it's not like they are gonna just do nothing.
    #8
    fetterEsel
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/17 09:10:34 (permalink)
    I just wanna say on day one my laptop cpu got that hot too, and the fix was undervolting the processor. Shed off 25-30 degrees Celsius easily. Intels fault for giving laptop processor desktop voltage and not addressing that.



    #9
    zerocool101
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/17 09:18:00 (permalink)
    fetterEsel
    I just wanna say on day one my laptop cpu got that hot too, and the fix was undervolting the processor. Shed off 25-30 degrees Celsius easily. Intels fault for giving laptop processor desktop voltage and not addressing that.



    How much did you under volt?

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    #10
    fetterEsel
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/17 09:48:43 (permalink)
    I did increments of -0.010 mV until I encountered a crash/bsod in prime95 then I tested in games and had to lower it a touch due to crash in game. But if you undervolt you extend the life of your cpu and lower cpu and gpu temps as they share the heatpipes, letting one offload it’s temps onto the others heatpipes. Really smart design.



    #11
    fetterEsel
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/17 12:08:28 (permalink)
    Did you have any luck? Report back and let us know



    #12
    dprzywara
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/17 17:51:12 (permalink)
    fetterEsel
    I just wanna say on day one my laptop cpu got that hot too, and the fix was undervolting the processor. Shed off 25-30 degrees Celsius easily. Intels fault for giving laptop processor desktop voltage and not addressing that.

    I'm not running the same model, but I can say that the SC17 with 6820hk was running just as hot during my first week with it. It was burning my legs when I tried playing PUBG or running benchmarks in "Super Clock" mode. Peaked around 101*C.
     
    I ended up doing the same thing you did, undervolting the vcore to 1040mV and running 37 mult on Core 1 with 36 on Core 2-4 on PrecisionX Mobile. Stress tested on AIDA64 for over a half hour. Temps are hitting mid to high 70s on CPU when gaming and the 980M is getting to high 60s/low 70s @1262. Cinebench showed less than a 10% hit on performance over SC mode. Considering I was upgrading from a 5 year old A10 laptop and got it for under a grand on black friday, I'm happy with the purchase. 
    #13
    zerocool101
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/17 21:07:57 (permalink)
    dprzywara
    fetterEsel
    I just wanna say on day one my laptop cpu got that hot too, and the fix was undervolting the processor. Shed off 25-30 degrees Celsius easily. Intels fault for giving laptop processor desktop voltage and not addressing that.

    I'm not running the same model, but I can say that the SC17 with 6820hk was running just as hot during my first week with it. It was burning my legs when I tried playing PUBG or running benchmarks in "Super Clock" mode. Peaked around 101*C.
     
    I ended up doing the same thing you did, undervolting the vcore to 1040mV and running 37 mult on Core 1 with 36 on Core 2-4 on PrecisionX Mobile. Stress tested on AIDA64 for over a half hour. Temps are hitting mid to high 70s on CPU when gaming and the 980M is getting to high 60s/low 70s @1262. Cinebench showed less than a 10% hit on performance over SC mode. Considering I was upgrading from a 5 year old A10 laptop and got it for under a grand on black friday, I'm happy with the purchase. 




    How do you modify in PrescisionX Mobile? I see the CPU greyed out :( No option to select the CPU. Do I need a unlocked BIOS to do this?
    post edited by zerocool101 - 2018/05/17 21:22:15

    i7 6850K @ 4.4  
    EVGA X99 FTW K
    gSkill 32gb (8 x 4gb) @ 3000mhz 
    EVGA GTX TITAN XP     
    Samsung 960 pro 1tb m.2
    EVGA 850 G2
    ROG Swift PG278Q-Gsync
    Corsair 540 AiR
    WIN 10 Pro x64
     
    #14
    fetterEsel
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/17 23:37:24 (permalink)
    zerocool101
    dprzywara
    fetterEsel
    I just wanna say on day one my laptop cpu got that hot too, and the fix was undervolting the processor. Shed off 25-30 degrees Celsius easily. Intels fault for giving laptop processor desktop voltage and not addressing that.

    I'm not running the same model, but I can say that the SC17 with 6820hk was running just as hot during my first week with it. It was burning my legs when I tried playing PUBG or running benchmarks in "Super Clock" mode. Peaked around 101*C.
     
    I ended up doing the same thing you did, undervolting the vcore to 1040mV and running 37 mult on Core 1 with 36 on Core 2-4 on PrecisionX Mobile. Stress tested on AIDA64 for over a half hour. Temps are hitting mid to high 70s on CPU when gaming and the 980M is getting to high 60s/low 70s @1262. Cinebench showed less than a 10% hit on performance over SC mode. Considering I was upgrading from a 5 year old A10 laptop and got it for under a grand on black friday, I'm happy with the purchase. 




    How do you modify in PrescisionX Mobile? I see the CPU greyed out :( No option to select the CPU. Do I need a unlocked BIOS to do this?


    Download Intel XTU to undervolt.



    #15
    dprzywara
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/18 08:12:27 (permalink)
     
    zerocool101
    dprzywara
    fetterEsel
    I just wanna say on day one my laptop cpu got that hot too, and the fix was undervolting the processor. Shed off 25-30 degrees Celsius easily. Intels fault for giving laptop processor desktop voltage and not addressing that.

    I'm not running the same model, but I can say that the SC17 with 6820hk was running just as hot during my first week with it. It was burning my legs when I tried playing PUBG or running benchmarks in "Super Clock" mode. Peaked around 101*C.
     
    I ended up doing the same thing you did, undervolting the vcore to 1040mV and running 37 mult on Core 1 with 36 on Core 2-4 on PrecisionX Mobile. Stress tested on AIDA64 for over a half hour. Temps are hitting mid to high 70s on CPU when gaming and the 980M is getting to high 60s/low 70s @1262. Cinebench showed less than a 10% hit on performance over SC mode. Considering I was upgrading from a 5 year old A10 laptop and got it for under a grand on black friday, I'm happy with the purchase. 




    How do you modify in PrescisionX Mobile? I see the CPU greyed out :( No option to select the CPU. Do I need a unlocked BIOS to do this?


    I used the custom tabs on left side to test the clock speed and undervolt, then went into the BIOS to set it. It appears as the "Custom" tab above Super Clock.
    #16
    vistarshook
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/25 22:02:32 (permalink)
    100C is unnacpectable on any laptop laptop....return or rma.   since it is a HQ chip, not an HK CPU like on the S17 naturally it can't be overclocked some funtions in the sofware will be greyed out, just like RG keybord is greyed out on mine.

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    #17
    vistarshook
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/25 22:07:17 (permalink)
    The SC15 overclock funtion in only for the GPU, no the the CPU.
     

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    #18
    zerocool101
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/27 12:02:55 (permalink)
    Tried to use Intel xtu and undervolt the cpu by 115 or so, but when I move the slider over and click apply and save I dont see it dropping in volts :( Guess I am doing this wrong. Temps still hit 99C.

    i7 6850K @ 4.4  
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    #19
    fetterEsel
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/27 12:54:29 (permalink)
    Are you monitoring the voltage change with cpuz? Intel xtu doesn’t update the stats properly when you apply changes for viewing. Are your laptop fans ramping up properly?



    #20
    rjohnson11
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/27 13:00:23 (permalink)
    Regardless of how new the laptop is, contact EVGA tech support.

    Specs: AMD 1920X Threadripper, Samsung SM961 M.2, 64GB Corsair DDR4 memory (half kit of CMD128GX4M8B2800C14),  ASRock X399 Taichi Motherboard



    #21
    starrbuck
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/27 21:46:46 (permalink)
    Agreed,  you should contact EVGA.  Mine is running around 80 or less in games with a -100 undervolt.

    Laptop:  EVGA SC15 | i7-7700HQ | GTX 1060 6GB GDDR5 | G.Skill 16GB (2x8GB) DDR4 2400MHz | Samsung MZVPW256HEGL 256GB M.2 NVMe SSD | Crucial MX500 1TB SSD | Win 10 Home 64-bit
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    #22
    zerocool101
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/28 07:30:53 (permalink)
    What fan profile are you guys using? Do you just use the MAX FAN speed button? Or do you use the fan profile when play games?
     
     
    I played some PUBG last night with the MAX FAN speed set and I will still hitting +85C

    i7 6850K @ 4.4  
    EVGA X99 FTW K
    gSkill 32gb (8 x 4gb) @ 3000mhz 
    EVGA GTX TITAN XP     
    Samsung 960 pro 1tb m.2
    EVGA 850 G2
    ROG Swift PG278Q-Gsync
    Corsair 540 AiR
    WIN 10 Pro x64
     
    #23
    Athena
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/29 13:56:49 (permalink)
    I use the boost fan button when I game and it keep temps in the low mid 70s along with my cooling pad while I play Ghost Recon.  With out it the keyboard gets hot to the touch.
    #24
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