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Hot!EVGA SC15 CPU temp peaking over 100C in games

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zerocool101
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2018/05/13 08:12:30 (permalink)
Anyone else with a SC15 seeing the CPU temps hitting over 100C while playing games? In BF1 and PUBG I am getting temps over 100C on the CPU :( Doesn't seem like this has good heat dissipation at all.
 
I flashed the laptop to the lastest Firmware. Internal fans are running at Full blast as well!
 
Image is from the end of my game session. Was hovering between 91C and 100C for over an hour :(

post edited by zerocool101 - 2018/05/13 09:14:50

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#1

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    fetterEsel
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/13 11:05:07 (permalink)
    Try running a cooling pad under it and maybe a fan on the counter or desk blowing air onto it to help out. Laptops only have limited air movement with tiny 20mm fans



    #2
    vistarshook
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/13 16:17:13 (permalink)
     100C is not normal neither acceptable.....return if you can.

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    #3
    vistarshook
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/13 16:19:08 (permalink)
    deleted
    post edited by vistarshook - 2018/09/10 04:36:56

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    #4
    fetterEsel
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/13 21:16:36 (permalink)
    vistarshook
    .......
    Try running a cooling pad under it and maybe a fan on the counter or desk blowing air onto it to help out. Laptops only have limited air movement with tiny 20mm fans
    r
    cooling fan..really.....is that your suggestin for a fualty laptop?.


    I don’t see how it’s faulty. He most likely has dust build up inside the fans etc blocking optimal airflow, and ontop of that i7 7700hq’s run freaking hot as it is.



    #5
    zerocool101
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/14 11:00:38 (permalink)
    Its a Brand new laptop. Just received last Saturday. This is NOT a Dust issue. Its on a clean desk surface.
     
    Called EVGA and I can only return to get fixed (re-paste the CPU). No chance of a refund, unless I want to pay a 15% re-stocking fee. I told them this isn't working to spec. They said as long as it turns on its a good laptop. I told them I am doing Gaming on a Gaming laptop...not work processing.... Still won't do a 100% refund. Nice :(
     
    Sucks EVGA doesn't do a better QC of these before being sold. 
    post edited by zerocool101 - 2018/05/14 11:03:39

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    #6
    fetterEsel
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/14 11:02:49 (permalink)
    zerocool101
    Its a Brand new laptop. Just received last Saturday. This is NOT a Dust issue. Its on a clean desk surface.


    Then yes it is an issue. Call evga on their 24/7 phone service they will sort you out. Most likely a faulty bios or a bad fan controller.



    #7
    bsem89
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/17 08:30:52 (permalink)
    What's the big deal? Evga is known for their customer support. Send it in to have them fix it. Yeah its frustrating but it's not like they are gonna just do nothing.
    #8
    fetterEsel
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/17 09:10:34 (permalink)
    I just wanna say on day one my laptop cpu got that hot too, and the fix was undervolting the processor. Shed off 25-30 degrees Celsius easily. Intels fault for giving laptop processor desktop voltage and not addressing that.



    #9
    zerocool101
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/17 09:18:00 (permalink)
    fetterEsel
    I just wanna say on day one my laptop cpu got that hot too, and the fix was undervolting the processor. Shed off 25-30 degrees Celsius easily. Intels fault for giving laptop processor desktop voltage and not addressing that.



    How much did you under volt?

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    #10
    fetterEsel
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/17 09:48:43 (permalink)
    I did increments of -0.010 mV until I encountered a crash/bsod in prime95 then I tested in games and had to lower it a touch due to crash in game. But if you undervolt you extend the life of your cpu and lower cpu and gpu temps as they share the heatpipes, letting one offload it’s temps onto the others heatpipes. Really smart design.



    #11
    fetterEsel
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/17 12:08:28 (permalink)
    Did you have any luck? Report back and let us know



    #12
    dprzywara
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/17 17:51:12 (permalink)
    fetterEsel
    I just wanna say on day one my laptop cpu got that hot too, and the fix was undervolting the processor. Shed off 25-30 degrees Celsius easily. Intels fault for giving laptop processor desktop voltage and not addressing that.

    I'm not running the same model, but I can say that the SC17 with 6820hk was running just as hot during my first week with it. It was burning my legs when I tried playing PUBG or running benchmarks in "Super Clock" mode. Peaked around 101*C.
     
    I ended up doing the same thing you did, undervolting the vcore to 1040mV and running 37 mult on Core 1 with 36 on Core 2-4 on PrecisionX Mobile. Stress tested on AIDA64 for over a half hour. Temps are hitting mid to high 70s on CPU when gaming and the 980M is getting to high 60s/low 70s @1262. Cinebench showed less than a 10% hit on performance over SC mode. Considering I was upgrading from a 5 year old A10 laptop and got it for under a grand on black friday, I'm happy with the purchase. 
    #13
    zerocool101
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/17 21:07:57 (permalink)
    dprzywara
    fetterEsel
    I just wanna say on day one my laptop cpu got that hot too, and the fix was undervolting the processor. Shed off 25-30 degrees Celsius easily. Intels fault for giving laptop processor desktop voltage and not addressing that.

    I'm not running the same model, but I can say that the SC17 with 6820hk was running just as hot during my first week with it. It was burning my legs when I tried playing PUBG or running benchmarks in "Super Clock" mode. Peaked around 101*C.
     
    I ended up doing the same thing you did, undervolting the vcore to 1040mV and running 37 mult on Core 1 with 36 on Core 2-4 on PrecisionX Mobile. Stress tested on AIDA64 for over a half hour. Temps are hitting mid to high 70s on CPU when gaming and the 980M is getting to high 60s/low 70s @1262. Cinebench showed less than a 10% hit on performance over SC mode. Considering I was upgrading from a 5 year old A10 laptop and got it for under a grand on black friday, I'm happy with the purchase. 




    How do you modify in PrescisionX Mobile? I see the CPU greyed out :( No option to select the CPU. Do I need a unlocked BIOS to do this?
    post edited by zerocool101 - 2018/05/17 21:22:15

    i7 6850K @ 4.4  
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    #14
    fetterEsel
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/17 23:37:24 (permalink)
    zerocool101
    dprzywara
    fetterEsel
    I just wanna say on day one my laptop cpu got that hot too, and the fix was undervolting the processor. Shed off 25-30 degrees Celsius easily. Intels fault for giving laptop processor desktop voltage and not addressing that.

    I'm not running the same model, but I can say that the SC17 with 6820hk was running just as hot during my first week with it. It was burning my legs when I tried playing PUBG or running benchmarks in "Super Clock" mode. Peaked around 101*C.
     
    I ended up doing the same thing you did, undervolting the vcore to 1040mV and running 37 mult on Core 1 with 36 on Core 2-4 on PrecisionX Mobile. Stress tested on AIDA64 for over a half hour. Temps are hitting mid to high 70s on CPU when gaming and the 980M is getting to high 60s/low 70s @1262. Cinebench showed less than a 10% hit on performance over SC mode. Considering I was upgrading from a 5 year old A10 laptop and got it for under a grand on black friday, I'm happy with the purchase. 




    How do you modify in PrescisionX Mobile? I see the CPU greyed out :( No option to select the CPU. Do I need a unlocked BIOS to do this?


    Download Intel XTU to undervolt.



    #15
    dprzywara
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/18 08:12:27 (permalink)
     
    zerocool101
    dprzywara
    fetterEsel
    I just wanna say on day one my laptop cpu got that hot too, and the fix was undervolting the processor. Shed off 25-30 degrees Celsius easily. Intels fault for giving laptop processor desktop voltage and not addressing that.

    I'm not running the same model, but I can say that the SC17 with 6820hk was running just as hot during my first week with it. It was burning my legs when I tried playing PUBG or running benchmarks in "Super Clock" mode. Peaked around 101*C.
     
    I ended up doing the same thing you did, undervolting the vcore to 1040mV and running 37 mult on Core 1 with 36 on Core 2-4 on PrecisionX Mobile. Stress tested on AIDA64 for over a half hour. Temps are hitting mid to high 70s on CPU when gaming and the 980M is getting to high 60s/low 70s @1262. Cinebench showed less than a 10% hit on performance over SC mode. Considering I was upgrading from a 5 year old A10 laptop and got it for under a grand on black friday, I'm happy with the purchase. 




    How do you modify in PrescisionX Mobile? I see the CPU greyed out :( No option to select the CPU. Do I need a unlocked BIOS to do this?


    I used the custom tabs on left side to test the clock speed and undervolt, then went into the BIOS to set it. It appears as the "Custom" tab above Super Clock.
    #16
    vistarshook
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/25 22:02:32 (permalink)
    100C is unnacceptable on any laptop.   Since it is a HQ chip, not an HK CPU like on the S17, naturally it can't be overclocked and some funtions in the precision x sofware will be greyed out, just like RGB keybord is greyed out on mine but available on the SC15.
    post edited by vistarshook - 2018/09/10 04:40:26

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    #17
    vistarshook
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/25 22:07:17 (permalink)
    The SC15 overclock funtion in only for the GPU, no the the CPU.
     

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    #18
    zerocool101
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/27 12:02:55 (permalink)
    Tried to use Intel xtu and undervolt the cpu by 115 or so, but when I move the slider over and click apply and save I dont see it dropping in volts :( Guess I am doing this wrong. Temps still hit 99C.

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    #19
    fetterEsel
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/27 12:54:29 (permalink)
    Are you monitoring the voltage change with cpuz? Intel xtu doesn’t update the stats properly when you apply changes for viewing. Are your laptop fans ramping up properly?



    #20
    rjohnson11
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/27 13:00:23 (permalink)
    Regardless of how new the laptop is, contact EVGA tech support.

    Specs: AMD 1920X Threadripper, Samsung SM961 M.2, 32GB Corsair RGB Vengeance,  ASRock X399 Taichi MB, Corsair, 1000D PC case, RTX 2070




    #21
    starrbuck
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/27 21:46:46 (permalink)
    Agreed,  you should contact EVGA.  Mine is running around 80 or less in games with a -100 undervolt.

    Laptop:  EVGA SC15 | i7-7700HQ | GTX 1060 6GB GDDR5 | G.Skill 16GB (2x8GB) DDR4 2400MHz | Samsung MZVPW256HEGL 256GB M.2 NVMe SSD | Crucial MX500 1TB SSD | Win 10 Home 64-bit
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    #22
    zerocool101
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/28 07:30:53 (permalink)
    What fan profile are you guys using? Do you just use the MAX FAN speed button? Or do you use the fan profile when play games?
     
     
    I played some PUBG last night with the MAX FAN speed set and I will still hitting +85C

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    #23
    Athena
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/05/29 13:56:49 (permalink)
    I use the boost fan button when I game and it keep temps in the low mid 70s along with my cooling pad while I play Ghost Recon.  With out it the keyboard gets hot to the touch.
    #24
    Mutaatti
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/08/23 12:26:54 (permalink)
    Hi SC15 owner here! I know this is couple months old threat, but I have same problem. I managed to get GPU working fine and staying 60-70C when stress testing or playing games, but CPU heat is still a problem. Undervolted i7 7700HQ -85mV, couldnt get -100mV without Prime95 crashing, but temps get to over 80C still when stress testing. I tested with heavy load Prime95 test for 10 minutes, CPU got to 89C and started power throttling.

    So is there anything else to try to lower CPU temp? Im already using cooling pad under my laptop. And I use my laptop mainly for gaming.
    #25
    lGrendell
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/08/24 06:55:27 (permalink)
    I would say everything is fine , Prime is not a normal state I would say it’s only good to test for bluescreens on Notebooks because every Notebook will run hot with Prime , if your temp doesn’t rise instantly to 100 degrees and while gaming and normal work it does not throttling I would say everything is good
    #26
    dprzywara
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/08/24 10:56:34 (permalink)
    Mutaatti
    Hi SC15 owner here! I know this is couple months old threat, but I have same problem. I managed to get GPU working fine and staying 60-70C when stress testing or playing games, but CPU heat is still a problem. Undervolted i7 7700HQ -85mV, couldnt get -100mV without Prime95 crashing, but temps get to over 80C still when stress testing. I tested with heavy load Prime95 test for 10 minutes, CPU got to 89C and started power throttling.

    So is there anything else to try to lower CPU temp? Im already using cooling pad under my laptop. And I use my laptop mainly for gaming.



     
    If you want realistic statistics, download Afterburner with Rivatuner and put on the screen overlay during gameplay. You can customize for CPU temps and %, GPU temps and %, VRAM, RAM, etc etc. There's nothing to worry about if temps get to 75-80 during gameplay. Synthetic benchmarks are good for testing worst case scenario or checking maximum performance, but you aren't going to see that amount of abuse from average gamepay with optimized settings. Limiting framerate and dropping settings can reduce load % on the CPU/GPU and that will lower overall temps.
    #27
    Mutaatti
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/08/24 15:12:17 (permalink)
    dprzywara
    Mutaatti
    Hi SC15 owner here! I know this is couple months old threat, but I have same problem. I managed to get GPU working fine and staying 60-70C when stress testing or playing games, but CPU heat is still a problem. Undervolted i7 7700HQ -85mV, couldnt get -100mV without Prime95 crashing, but temps get to over 80C still when stress testing. I tested with heavy load Prime95 test for 10 minutes, CPU got to 89C and started power throttling.

    So is there anything else to try to lower CPU temp? Im already using cooling pad under my laptop. And I use my laptop mainly for gaming.



     
    If you want realistic statistics, download Afterburner with Rivatuner and put on the screen overlay during gameplay. You can customize for CPU temps and %, GPU temps and %, VRAM, RAM, etc etc. There's nothing to worry about if temps get to 75-80 during gameplay. Synthetic benchmarks are good for testing worst case scenario or checking maximum performance, but you aren't going to see that amount of abuse from average gamepay with optimized settings. Limiting framerate and dropping settings can reduce load % on the CPU/GPU and that will lower overall temps.


    That's exactly what I'm doing now, using Afterburner. Without any modifications, games run on CPU 85-89C GPU 77-82.

    Got GPU to stay at 75C or below, and now got CPU to run on 75-82 C, without disabling turbo boost.

    Power throttle for CPU kicks in at 89C, so thats too hot for smooth playing, but now my only problem while playing is, sometimes my GPU usage% goes to 0% for a second or two and FPS drops in games from 110-120 to 20-30. Then it kicks back up. This happens once in a while (10-15 min interval) still havent found solution for that.
    #28
    dprzywara
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/08/24 17:07:37 (permalink)
    82*C is still pretty hot for only running at 3.4GHz, or atleast that's what I assume your 7700hq is limited to for gaming. Are you getting over 50% CPU utilization while gaming? If you're really trying to drop the heat, capping the FPS to 60 should improve thermals but then you're giving up the benefit of a 120hz panel.
     
     
    As for the random FPS drops, try these:
     
    Update to newest NVIDIA drivers
    Make sure you're on high performance power mode, not that crap balanced one
    If you have the space, reinstall the game on the SSD and retest
    Check in-game overlay to see if there's an issue with RAM or VRAM choking the system(overclocking the GPU can also cause issues)
    If the problem persists, you can attempt a fresh windows install
    #29
    Mutaatti
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    Re: EVGA SC15 CPU temp peaking over 100C in games 2018/08/24 17:23:22 (permalink)
    dprzywara
    82*C is still pretty hot for only running at 3.4GHz, or atleast that's what I assume your 7700hq is limited to for gaming. Are you getting over 50% CPU utilization while gaming? If you're really trying to drop the heat, capping the FPS to 60 should improve thermals but then you're giving up the benefit of a 120hz panel.


    As for the random FPS drops, try these:

    Update to newest NVIDIA drivers
    Make sure you're on high performance power mode, not that crap balanced one
    If you have the space, reinstall the game on the SSD and retest
    Check in-game overlay to see if there's an issue with RAM or VRAM choking the system(overclocking the GPU can also cause issues)
    If the problem persists, you can attempt a fresh windows install


    Yes, it runs up to 3.8Ghz, CPU usage is going from 40-60%, and I dont want to drop to 60 fps. If I wanted 60 fps gaming, I wouldnt buy this laptop since my old ASUS X550JX laptop could do that.

    And thanks for all the tricks for fps drops, tried them all already, no use.

    Maybe this "gaming laptop" isn't just suited for playing games like pubg or Fortnite on full potential. Better save my money and buy something useful for once. :D
    post edited by Mutaatti - 2018/08/25 15:55:26
    #30
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