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EVGA RTX 2080TI XC Fan 1 will not spin

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Raelsmar
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2019/03/25 06:59:02 (permalink)
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Hi all, I am having a fan-related issue with a brand new GPU. One of the fans will spin at system startup and the other remains stationary. I have installed the Precision X1 software and attempted to test both fans. Fan 2 responds according to manual power input. Fan 1 is recognized and is supposedly given power by the utility but does not read as spinning and is not spinning upon inspection. I have attempted to lightly tap the fan in question in case there was any blockage. I have also removed the card and the EVGA G3 750 PSU VGA cables and reinstalled the card; the issue remains. Any troubleshooting tips would be greatly appreciated!

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#1

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    Sajin
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    Re: EVGA RTX 2080TI XC Fan 1 will not spin 2019/03/25 10:44:28 (permalink)
    Inspect the card, and make sure all the fan cables are fully seated to the pcb fan headers.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #2
    Raelsmar
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    Re: EVGA RTX 2080TI XC Fan 1 will not spin 2019/03/25 11:09:41 (permalink)
    This is what it looks like:
     
     
     
     
     

     
     
    There doesn't seem to be a disconnect that's visible. Should I be looking elsewhere on the card? These are all near the front of the card.
     
     
    post edited by Raelsmar - 2019/03/25 11:18:47
    #3
    Sajin
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    Re: EVGA RTX 2080TI XC Fan 1 will not spin 2019/03/25 11:25:14 (permalink)
    Your picture isn't showing up. Put spaces in your link to make the link show up on the forums.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #4
    Raelsmar
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    Re: EVGA RTX 2080TI XC Fan 1 will not spin 2019/03/25 11:31:59 (permalink)
    https ://imgur.com/dr1pkzq 
     
    https ://imgur.com/2sRUaB0
     
    https ://imgur.com/uPu2FDx
     
     
    Hope this shows up, it appears for me in the preview.
    #5
    Sajin
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    Re: EVGA RTX 2080TI XC Fan 1 will not spin 2019/03/25 11:37:44 (permalink)
    Make sure the following connector is fully seated...
     



    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #6
    Raelsmar
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    Re: EVGA RTX 2080TI XC Fan 1 will not spin 2019/03/25 11:42:46 (permalink)
    https ://imgur.com/5np1shA
     
    It looks seated; I gave it a pressdown just to be sure, but it did not move from the pictured position.
     
    Edit: I should also note that I attempted to install the card into the lower PCI-E slot, with the same result.
    post edited by Raelsmar - 2019/03/25 11:49:29
    #7
    Sajin
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    Re: EVGA RTX 2080TI XC Fan 1 will not spin 2019/03/25 12:13:12 (permalink)
    Download msi afterburner, and see if setting the fans to 50% speed will cause both to spin.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #8
    Raelsmar
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    Re: EVGA RTX 2080TI XC Fan 1 will not spin 2019/03/25 12:41:01 (permalink)
    Only one fan spins after setting it to 50% in MSI Afterburner
    #9
    Sajin
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    Re: EVGA RTX 2080TI XC Fan 1 will not spin 2019/03/25 13:50:40 (permalink)
    Time to rma the card.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #10
    peterx86ng
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    Re: EVGA RTX 2080TI XC Fan 1 will not spin 2019/12/13 23:40:11 (permalink)
    having same issue too, i dont want to do RMA :(
    #11
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