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Helpful ReplyEVGA GeForce RTX 3090 FTW3 XOC BIOS

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Luigi408
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 09:50:49 (permalink)
cbaty
Just got an email back from oc3090:

"Unfortunately we currently only have replacements for the EVGA GeForce RTX 3090 FTW3 ULTRA (24G-P5-3987-KR) to address the power concerns. We do not have any ETA on replacements for the Hybrid models as of yet. Once we do have more information EVGA will make an announcement."
 
Hmm...




I also got the same repose regarding my 24G-P5-3988-KR
eg1122
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 09:57:09 (permalink)
Well looks like the reply was in error according to Jacob.

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CPU: Intel i9-11900K
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RAM: 4x 8GB CORSAIR Vengeance @XMP 3600mhz
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Luigi408
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 10:21:46 (permalink)
eg1122
Well looks like the reply was in error according to Jacob.





Cool. Thanks for asking Jacob. I guess we have to keep waiting.
eg1122
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 10:25:17 (permalink)
I just got another email back from them just stating that the initial email was in error and that they do have revised hybrid cards.

CPU: Intel i9-11900K
Cooling: Corsair iCue H150i RGB Pro XT
Fans: 6x Corsair LL120, 4x Corsair ML120 RGB (Capellix), 4x Corsair ML120 Pro RGB
Mother Board: MSI MEG Z590 Ace
GPU: EVGA RTX 3090 FTW3 Ultra Hybrid
RAM: 4x 8GB CORSAIR Vengeance @XMP 3600mhz
SSDs(NVME): 1x WD Black SN850 1TB, 1x WD Black SN750 1TB, 1x WD Blue SN550 2TB
Sound: Creative Sound Blaster X3
Case: Corsair Crystal Series 680x
PSU: EVGA SuperNOVA 1000W G2
Monitor: Asus Strix XG32VQ (144hz)
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Mouse: Logitech MX Master
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cbaty
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 10:27:57 (permalink)
Just got a new update:
 
"Hello, 

I do apologize for any misunderstandings from the previous email. It appears that we had just recent a shipment of the 3090 FTW3 Hybrid replacements recently. With that said, Please note the following:
โ€ข There are NO other benefits that should be expected by replacing your card.
โ€ข The new replacement card will already have the XOC BIOS applied to the secondary BIOS position.
โ€ข There are no expected changes or improvements to the stock running speed, boost clock, or stock overclocking on the default BIOS.
โ€ข When using the secondary BIOS, the power usage of the card may allow you to reach a higher maximum while overclocking.* As is the nature with overclocking, EVGA makes no guarantee or specific claims that owners will see an improvement to boost clocks, overclocking, or performance compared to their currently owned product.
โ€ข This offer is limited to Standard RMA, unfortunately Standard Cross Ship RMA is not available for this offer.
โ€ข Per our standard RMA procedures, EVGA will cover the cost of shipping the replacement item to you. You will still be covering the cost of shipping the item to us.
โ€ข Per our RMA policy, you will need to return the card in its factory conditions, including reinstalling the original air cooler should you have replaced it with an aftermarket cooler.
โ€ข EVGA cannot offer an ETA on when the RMA will be approved. Once approved, you will receive an email when it is time to send in your card.
If you would like to go through the RMA process for a replacement, please let us know so we can set that up for you.

Regards,
EVGA"

Save at EVGA checkout using my associates code: XZ8XC0J47NMBVK6 ๐Ÿ‘
eg1122
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 10:31:39 (permalink)
cbaty
Just got a new update:
ย 
"Hello,ย 

I do apologize for any misunderstandings from the previous email. It appears that we had just recent a shipment of the 3090 FTW3 Hybrid replacements recently. With that said,ย Please note the following:
โ€ข There are NO other benefits that should be expected by replacing your card.
โ€ข The new replacement card will already have the XOC BIOS applied to the secondary BIOS position.
โ€ข There are no expected changes or improvements to the stock running speed, boost clock, or stock overclocking on the default BIOS.
โ€ข When using the secondary BIOS, the power usage of the card may allow you to reach a higher maximum while overclocking.* As is the nature with overclocking, EVGA makes no guarantee or specific claims that owners will see an improvement to boost clocks, overclocking, or performance compared to their currently owned product.
โ€ข This offer is limited to Standard RMA, unfortunately Standard Cross Ship RMA is not available for this offer.
โ€ข Per our standard RMA procedures, EVGA will cover the cost of shipping the replacement item to you. You will still be covering the cost of shipping the item to us.
โ€ข Per our RMA policy, you will need to return the card in its factory conditions, including reinstalling the original air cooler should you have replaced it with an aftermarket cooler.
โ€ข EVGA cannot offer an ETA on when the RMA will be approved. Once approved, you will receive an email when it is time to send in your card.
If you would like to go through the RMA process for a replacement, please let us know so we can set that up for you.

Regards,
EVGA"


Yep, it's exactly what I got.

CPU: Intel i9-11900K
Cooling: Corsair iCue H150i RGB Pro XT
Fans: 6x Corsair LL120, 4x Corsair ML120 RGB (Capellix), 4x Corsair ML120 Pro RGB
Mother Board: MSI MEG Z590 Ace
GPU: EVGA RTX 3090 FTW3 Ultra Hybrid
RAM: 4x 8GB CORSAIR Vengeance @XMP 3600mhz
SSDs(NVME): 1x WD Black SN850 1TB, 1x WD Black SN750 1TB, 1x WD Blue SN550 2TB
Sound: Creative Sound Blaster X3
Case: Corsair Crystal Series 680x
PSU: EVGA SuperNOVA 1000W G2
Monitor: Asus Strix XG32VQ (144hz)
Keyboard: Corsair K100 - Cherry MX
Mouse: Logitech MX Master
OS: Windows 10 pro 64bit
93f0rc3
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 11:04:57 (permalink)
Hi Guys,
 
Got a 3090 Hybrid Rev. 1.0 and this is what I got game stable with ONLY overclocking the core +150 and Voltage +100% and Power limit 119%
I don't see the use in overclocking the memory for gaming at the moment, as I don't think any game will really benefit from it (I might be wrong)
I assume my PerfCap reason is good, as I am not limited by power, but limited by vRel and vOP
Guess my card is doing the best it can with the voltage it gets?

eg1122
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 11:08:04 (permalink)
93f0rc3
Hi Guys,
ย 
Got a 3090 Hybrid Rev. 1.0 and this is what I got game stable with ONLY overclocking the core +150 and Voltage +100% and Power limit 119%
I don't see the use in overclocking the memory for gaming at the moment, as I don't think any game will really benefit from it (I might be wrong)
I assume my PerfCap reason is good, as I am not limited by power, but limited by vRel and vOP
Guess my card is doing the best it can with the voltage it gets?



This is what I would expect from that card. Hope my rma gets approved soon.

CPU: Intel i9-11900K
Cooling: Corsair iCue H150i RGB Pro XT
Fans: 6x Corsair LL120, 4x Corsair ML120 RGB (Capellix), 4x Corsair ML120 Pro RGB
Mother Board: MSI MEG Z590 Ace
GPU: EVGA RTX 3090 FTW3 Ultra Hybrid
RAM: 4x 8GB CORSAIR Vengeance @XMP 3600mhz
SSDs(NVME): 1x WD Black SN850 1TB, 1x WD Black SN750 1TB, 1x WD Blue SN550 2TB
Sound: Creative Sound Blaster X3
Case: Corsair Crystal Series 680x
PSU: EVGA SuperNOVA 1000W G2
Monitor: Asus Strix XG32VQ (144hz)
Keyboard: Corsair K100 - Cherry MX
Mouse: Logitech MX Master
OS: Windows 10 pro 64bit
badass1982
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 11:12:00 (permalink)
Well I have just emailed EVGA back as I havent seen any movement on the cross ship since my rma was approved to step 2. I haven't even received a tracking number yet and it was approved on Friday , also I'm curious if the 60$ ear purchased is next day air (Saturday delivery) how come they never do any shipping on Saturday.


eg1122
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 11:15:09 (permalink)
badass1982
Well I have just emailed EVGA back as I havent seen any movement on the cross ship since my rma was approved to step 2. I haven't even received a tracking number yet and it was approved on Friday , also I'm curious if the 60$ ear purchased is next day air (Saturday delivery) how come they never do any shipping on Saturday.

Next Day Air (Saturday) just means that if it's shipped on Friday it will be delivered on Saturday. I have Next Day Air and the difference is that if it's mailed out on Friday it won't be delivered until Monday. You paid extra to have it delivered on a Saturday if necessary. This does not mean they will ship out on Saturday. I do believe that they won't ship out on Saturdays at all since their offices are closed during the weekends.
post edited by eg1122 - 2021/05/17 11:16:52

CPU: Intel i9-11900K
Cooling: Corsair iCue H150i RGB Pro XT
Fans: 6x Corsair LL120, 4x Corsair ML120 RGB (Capellix), 4x Corsair ML120 Pro RGB
Mother Board: MSI MEG Z590 Ace
GPU: EVGA RTX 3090 FTW3 Ultra Hybrid
RAM: 4x 8GB CORSAIR Vengeance @XMP 3600mhz
SSDs(NVME): 1x WD Black SN850 1TB, 1x WD Black SN750 1TB, 1x WD Blue SN550 2TB
Sound: Creative Sound Blaster X3
Case: Corsair Crystal Series 680x
PSU: EVGA SuperNOVA 1000W G2
Monitor: Asus Strix XG32VQ (144hz)
Keyboard: Corsair K100 - Cherry MX
Mouse: Logitech MX Master
OS: Windows 10 pro 64bit
lucasfrance
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 11:15:50 (permalink)
badass1982
Well I have just emailed EVGA back as I havent seen any movement on the cross ship since my rma was approved to step 2. I haven't even received a tracking number yet and it was approved on Friday , also I'm curious if the 60$ ear purchased is next day air (Saturday delivery) how come they never do any shipping on Saturday.

I got a tracking number from EVGA Europe last Friday but the parcel is still not delivered to the carrier at this time...
spider1701
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 11:46:09 (permalink)
So I finally managed to get RMA approval...
sending by using courier... sadly EVGA do not provide exact phone or email so I used below...
------------------------------
EVGA RMA Dept.
EVGA
Am Haag 8 
82166 Graefelfing
Germany
supportEU@evga.com

+498918904911 changed to (+4989189049-0)
-------------------------------
I do hope that it will be delivered or I hang myself :-/
Wish me luck :-)
post edited by spider1701 - 2021/05/17 12:14:01


badass1982
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 12:41:37 (permalink)
I didn't expect them to ship it on Saturday and what u said is false btw. One of my previous rmas was mailed out late on Friday and I didn't get it until Monday. This one has been on step 2 since Friday morning (around 10am their time not mine) and STILL haven't even received a shipping confirmation.

A little communication from them would be nice.

I haven't seen ANY activity on a Saturday at all yet and I've paid for ear on every one of my 5 rmas now. Multiple have been shipped on a Friday NONE were delivered on a Saturday.

Main issue is they have collateral for two 1800$ GPUS from me and I can't send the original back until I get my latest replacement, if it goes past the 14 days due to THEM not shipping me the replacement I'll be pissed.
post edited by badass1982 - 2021/05/17 12:44:16


eg1122
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 12:50:43 (permalink)
badass1982
I didn't expect them to ship it on Saturday and what u said is false btw. One of my previous rmas was mailed out late on Friday and I didn't get it until Monday. This one has been on step 2 since Friday morning (around 10am their time not mine) and STILL haven't even received a shipping confirmation.

A little communication from them would be nice.

I haven't seen ANY activity on a Saturday at all yet and I've paid for ear on every one of my 5 rmas now. Multiple have been shipped on a Friday NONE were delivered on a Saturday.

Main issue is they have collateral for two 1800$ GPUS from me and I can't send the original back until I get my latest replacement, if it goes past the 14 days due to THEM not shipping me the replacement I'll be pissed.


Well the Saturday Advanced RMA does include Saturday delivery but ultimately it's up to UPS to deliver on that if the card was shipped out on Fridays. I've complained in the past when I purchase Saturday delivery and would not get it delivered on a Saturday. I would usually get a refund with the difference between standard overnight and Saturday. Since the pandemic hit ups has had a hard time fulfilling Saturday deliveries so that may be why you have not gotten any in a Saturday. From my experience with the evga rma you won't get any communication after step 2 until they either generate a tracking number or they actually ship it. As far as why it hasn't shipped it could be a supply issue. Hope you get a speedy resolution to this.

CPU: Intel i9-11900K
Cooling: Corsair iCue H150i RGB Pro XT
Fans: 6x Corsair LL120, 4x Corsair ML120 RGB (Capellix), 4x Corsair ML120 Pro RGB
Mother Board: MSI MEG Z590 Ace
GPU: EVGA RTX 3090 FTW3 Ultra Hybrid
RAM: 4x 8GB CORSAIR Vengeance @XMP 3600mhz
SSDs(NVME): 1x WD Black SN850 1TB, 1x WD Black SN750 1TB, 1x WD Blue SN550 2TB
Sound: Creative Sound Blaster X3
Case: Corsair Crystal Series 680x
PSU: EVGA SuperNOVA 1000W G2
Monitor: Asus Strix XG32VQ (144hz)
Keyboard: Corsair K100 - Cherry MX
Mouse: Logitech MX Master
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badass1982
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 13:57:18 (permalink)
My guess is that its due to the supply of the revised cards as opposed to the pretty plentiful supply they have of the (returned) red lipped older 0.1 revision cards that they have been shipping us so far!


piegoodman
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 14:17:19 (permalink)
Turns out my card has the same issue, so I just sent an email to the special 3090oc email.
 
I purchased mine from B-stock, so I'm a little worried they won't RMA it/send the revised PCB.
Luigi408
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 15:10:10 (permalink)
eg1122
cbaty
Just got a new update:
 
"Hello, 

I do apologize for any misunderstandings from the previous email. It appears that we had just recent a shipment of the 3090 FTW3 Hybrid replacements recently. With that said, Please note the following:
โ€ข There are NO other benefits that should be expected by replacing your card.
โ€ข The new replacement card will already have the XOC BIOS applied to the secondary BIOS position.
โ€ข There are no expected changes or improvements to the stock running speed, boost clock, or stock overclocking on the default BIOS.
โ€ข When using the secondary BIOS, the power usage of the card may allow you to reach a higher maximum while overclocking.* As is the nature with overclocking, EVGA makes no guarantee or specific claims that owners will see an improvement to boost clocks, overclocking, or performance compared to their currently owned product.
โ€ข This offer is limited to Standard RMA, unfortunately Standard Cross Ship RMA is not available for this offer.
โ€ข Per our standard RMA procedures, EVGA will cover the cost of shipping the replacement item to you. You will still be covering the cost of shipping the item to us.
โ€ข Per our RMA policy, you will need to return the card in its factory conditions, including reinstalling the original air cooler should you have replaced it with an aftermarket cooler.
โ€ข EVGA cannot offer an ETA on when the RMA will be approved. Once approved, you will receive an email when it is time to send in your card.
If you would like to go through the RMA process for a replacement, please let us know so we can set that up for you.

Regards,
EVGA"


Yep, it's exactly what I got.



I didn't get this email from support even though I asked about it earlier today. I just contacted them again and waiting to see if I can get my process started. Glad to hear they are actually allowing Hybrids on this program. Thanks again for the info.
eg1122
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 16:25:57 (permalink)
Luigi408
eg1122
cbaty
Just got a new update:

"Hello,ย 

I do apologize for any misunderstandings from the previous email. It appears that we had just recent a shipment of the 3090 FTW3 Hybrid replacements recently. With that said,ย Please note the following:
โ€ข There are NO other benefits that should be expected by replacing your card.
โ€ข The new replacement card will already have the XOC BIOS applied to the secondary BIOS position.
โ€ข There are no expected changes or improvements to the stock running speed, boost clock, or stock overclocking on the default BIOS.
โ€ข When using the secondary BIOS, the power usage of the card may allow you to reach a higher maximum while overclocking.* As is the nature with overclocking, EVGA makes no guarantee or specific claims that owners will see an improvement to boost clocks, overclocking, or performance compared to their currently owned product.
โ€ข This offer is limited to Standard RMA, unfortunately Standard Cross Ship RMA is not available for this offer.
โ€ข Per our standard RMA procedures, EVGA will cover the cost of shipping the replacement item to you. You will still be covering the cost of shipping the item to us.
โ€ข Per our RMA policy, you will need to return the card in its factory conditions, including reinstalling the original air cooler should you have replaced it with an aftermarket cooler.
โ€ข EVGA cannot offer an ETA on when the RMA will be approved. Once approved, you will receive an email when it is time to send in your card.
If you would like to go through the RMA process for a replacement, please let us know so we can set that up for you.

Regards,
EVGA"


Yep, it's exactly what I got.



I didn't get this email from support even though I asked about it earlier today. I just contacted them again and waiting to see if I can get my process started. Glad to hear they are actually allowing Hybrids on this program. Thanks again for the info.


I just got step 1 of 3 of the rma process. Weird because invoice was already uploaded. Waiting on step 2 of 3. Again this is for the hybrid model.

CPU: Intel i9-11900K
Cooling: Corsair iCue H150i RGB Pro XT
Fans: 6x Corsair LL120, 4x Corsair ML120 RGB (Capellix), 4x Corsair ML120 Pro RGB
Mother Board: MSI MEG Z590 Ace
GPU: EVGA RTX 3090 FTW3 Ultra Hybrid
RAM: 4x 8GB CORSAIR Vengeance @XMP 3600mhz
SSDs(NVME): 1x WD Black SN850 1TB, 1x WD Black SN750 1TB, 1x WD Blue SN550 2TB
Sound: Creative Sound Blaster X3
Case: Corsair Crystal Series 680x
PSU: EVGA SuperNOVA 1000W G2
Monitor: Asus Strix XG32VQ (144hz)
Keyboard: Corsair K100 - Cherry MX
Mouse: Logitech MX Master
OS: Windows 10 pro 64bit
cbaty
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 16:26:27 (permalink)
Same for me as well, eg... This is good! :D 

Save at EVGA checkout using my associates code: XZ8XC0J47NMBVK6 ๐Ÿ‘
DarkEch0es
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 17:21:13 (permalink)
Can confirm that they are now processing the special RMA's for the hybrid model. Despite my card having power issues I won't be able to go through with the RMA as they refuse to cross ship. I need my computer for work and can't afford the downtime of waiting potentially a week+ for the RMA to process and get the new card. Not happy with EVGA at all right now.
badass1982
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 17:30:53 (permalink)
Just got my tracking number for my revised card, fingers crossed they ship the right revision this time!


eg1122
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 17:45:31 (permalink)
I just entered my credit card info for them to cross ship the hybrid card. I had purchased an advanced RMA when I originally got my card so they do honor cross ship with that.

CPU: Intel i9-11900K
Cooling: Corsair iCue H150i RGB Pro XT
Fans: 6x Corsair LL120, 4x Corsair ML120 RGB (Capellix), 4x Corsair ML120 Pro RGB
Mother Board: MSI MEG Z590 Ace
GPU: EVGA RTX 3090 FTW3 Ultra Hybrid
RAM: 4x 8GB CORSAIR Vengeance @XMP 3600mhz
SSDs(NVME): 1x WD Black SN850 1TB, 1x WD Black SN750 1TB, 1x WD Blue SN550 2TB
Sound: Creative Sound Blaster X3
Case: Corsair Crystal Series 680x
PSU: EVGA SuperNOVA 1000W G2
Monitor: Asus Strix XG32VQ (144hz)
Keyboard: Corsair K100 - Cherry MX
Mouse: Logitech MX Master
OS: Windows 10 pro 64bit
cbaty
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 17:52:35 (permalink)
Got my RMA# for my Hybrid now as well. Cheers, folks!

Save at EVGA checkout using my associates code: XZ8XC0J47NMBVK6 ๐Ÿ‘
lucasfrance
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/17 23:37:02 (permalink)
badass1982
Just got my tracking number for my revised card, fingers crossed they ship the right revision this time!


Got my tracking number last Friday from EVGA Europe but they still don't have provided the carrier with the parcel yet....
post edited by lucasfrance - 2021/05/18 01:00:54
badass1982
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/18 08:12:19 (permalink)
Just recieved my card and it is what appears to be a new in box revision card (havent tested it yet) , only problem, they didn't send a return label lol.


cbaty
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/18 08:20:18 (permalink)
badass1982
Just recieved my card and it is what appears to be a new in box revision card (havent tested it yet) , only problem, they didn't send a return label lol.


You're (we're) on the hook for mailing ours back.. cost me $45 to ship via USPS with insurance.. and here I am a week later having to pay it again, because they sent me a .1 rev card. GRRRRR
 
I've emailed them asking to give me a label, but in the RMA email it does say we have to pay to get our card to them in one piece. 

Save at EVGA checkout using my associates code: XZ8XC0J47NMBVK6 ๐Ÿ‘
eg1122
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/18 09:13:13 (permalink)
cbaty
badass1982
Just recieved my card and it is what appears to be a new in box revision card (havent tested it yet) , only problem, they didn't send a return label lol.


You're (we're) on the hook for mailing ours back.. cost me $45 to ship via USPS with insurance.. and here I am a week later having to pay it again, because they sent me a .1 rev card. GRRRRR
ย 
I've emailed them asking to give me a label, but in the RMA email it does say we have to pay to get our card to them in one piece.ย 


This is why I do the advanced RMA. The overnight one is around $45 and it includes return label.

CPU: Intel i9-11900K
Cooling: Corsair iCue H150i RGB Pro XT
Fans: 6x Corsair LL120, 4x Corsair ML120 RGB (Capellix), 4x Corsair ML120 Pro RGB
Mother Board: MSI MEG Z590 Ace
GPU: EVGA RTX 3090 FTW3 Ultra Hybrid
RAM: 4x 8GB CORSAIR Vengeance @XMP 3600mhz
SSDs(NVME): 1x WD Black SN850 1TB, 1x WD Black SN750 1TB, 1x WD Blue SN550 2TB
Sound: Creative Sound Blaster X3
Case: Corsair Crystal Series 680x
PSU: EVGA SuperNOVA 1000W G2
Monitor: Asus Strix XG32VQ (144hz)
Keyboard: Corsair K100 - Cherry MX
Mouse: Logitech MX Master
OS: Windows 10 pro 64bit
cbaty
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/18 09:14:25 (permalink)
eg1122
cbaty
badass1982
Just recieved my card and it is what appears to be a new in box revision card (havent tested it yet) , only problem, they didn't send a return label lol.


You're (we're) on the hook for mailing ours back.. cost me $45 to ship via USPS with insurance.. and here I am a week later having to pay it again, because they sent me a .1 rev card. GRRRRR
 
I've emailed them asking to give me a label, but in the RMA email it does say we have to pay to get our card to them in one piece. 


This is why I do the advanced RMA. The overnight one is around $45 and it includes return label.

Good tip.
 
Advanced RMA.. is that where you pay for the second card ahead, and are refunded?

Save at EVGA checkout using my associates code: XZ8XC0J47NMBVK6 ๐Ÿ‘
eg1122
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/18 09:17:55 (permalink)
cbaty
eg1122
cbaty
badass1982
Just recieved my card and it is what appears to be a new in box revision card (havent tested it yet) , only problem, they didn't send a return label lol.


You're (we're) on the hook for mailing ours back.. cost me $45 to ship via USPS with insurance.. and here I am a week later having to pay it again, because they sent me a .1 rev card. GRRRRR

I've emailed them asking to give me a label, but in the RMA email it does say we have to pay to get our card to them in one piece.ย 


This is why I do the advanced RMA. The overnight one is around $45 and it includes return label.

Good tip.
ย 
Advanced RMA.. is that where you pay for the second card ahead, and are refunded?


You have to option to purchase the advanced RMA when you register your new/replacement card. They have different priced options. And they all include a return label. The return label is ground with insurance, the shipping speed selection only includes the speed to you. And yes you put in a credit card as collateral, they ship out replacement, once you get it you use the included return label and the same box the replacent came in to return your defective. In my experience they don't actually charge the credit card. It just goes in file in case you don't return the defective card.
post edited by eg1122 - 2021/05/18 09:20:47

CPU: Intel i9-11900K
Cooling: Corsair iCue H150i RGB Pro XT
Fans: 6x Corsair LL120, 4x Corsair ML120 RGB (Capellix), 4x Corsair ML120 Pro RGB
Mother Board: MSI MEG Z590 Ace
GPU: EVGA RTX 3090 FTW3 Ultra Hybrid
RAM: 4x 8GB CORSAIR Vengeance @XMP 3600mhz
SSDs(NVME): 1x WD Black SN850 1TB, 1x WD Black SN750 1TB, 1x WD Blue SN550 2TB
Sound: Creative Sound Blaster X3
Case: Corsair Crystal Series 680x
PSU: EVGA SuperNOVA 1000W G2
Monitor: Asus Strix XG32VQ (144hz)
Keyboard: Corsair K100 - Cherry MX
Mouse: Logitech MX Master
OS: Windows 10 pro 64bit
cbaty
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/05/18 09:20:35 (permalink)
Thanks, eg.
 
I live close to their warehouse, so paying for quicker shipping isn't really needed on my part. 
 
Hopefully they'll cover shipping this time, as they shipped me a .1 rev when I asked them not to.

Save at EVGA checkout using my associates code: XZ8XC0J47NMBVK6 ๐Ÿ‘
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