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AnsweredEVGA GeForce 1080 TI FTW3 XOC 16 issues

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redleader00
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/03 18:04:51 (permalink)
Andrew_K
Can any of you guys with a FTW3 confirm the max power target? The first and only review Jacob has posted thus far from bjorn3d has a screenshot showing a 117% limit which doesn't make sense, so I'm assuming something is up with either how it's reporting or how it's behaving.
 




I like your GPU clock. Hope mine will do the same or close when I get it ;)



 
 
#31
Mikeamesh
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/03 18:07:40 (permalink)
123Testing123
EVGATech_ChrisB
Dear Mikeamesh,
 
I am sorry that I was unable to reach you through the phone, but as Jacob has mentioned please try to update your version of PrecisionXOC to 6.1.6 and please do not hesitate to let us know if you should need anymore help.
 
1-888-881-3842 Option 1
Support@EVGA.com 




Truly outstanding customer support!
Thanks EVGATech_ChrisB and thanks EVGA! I'm happy to support a company that values its customers.
 
Regards,
Allen
 
 


I just did another clean install and installed the new version of PXOC and it still isnt fixed. its only running one fan and the Power and and Memory temps still do not show
#32
Sajin
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/03 18:14:09 (permalink)
Mikeamesh
 
I just did another clean install and installed the new version of PXOC and it still isnt fixed. its only running one fan and the Power and and Memory temps still do not show

A clean install of windows? Or a clean install of pxoc? Try doing the following if you didn't do a clean install of windows...
 
#1 Uninstall precision xoc.
#2 Delete EVGA folders inside C:\Program Files & C:\Program Files(x86)
#3 Reboot PC.
#4 Install precision xoc v6.1.6.
 
Let us know if that fixes the problem.


See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
#33
EVGA_JacobF
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/03 18:25:44 (permalink)
Mikeamesh
123Testing123
EVGATech_ChrisB
Dear Mikeamesh,
 
I am sorry that I was unable to reach you through the phone, but as Jacob has mentioned please try to update your version of PrecisionXOC to 6.1.6 and please do not hesitate to let us know if you should need anymore help.
 
1-888-881-3842 Option 1
Support@EVGA.com 




Truly outstanding customer support!
Thanks EVGATech_ChrisB and thanks EVGA! I'm happy to support a company that values its customers.
 
Regards,
Allen
 
 


I just did another clean install and installed the new version of PXOC and it still isnt fixed. its only running one fan and the Power and and Memory temps still do not show




Is it 6.1.6? Make sure to reboot the system when it prompts. It also should do a firmware update.


#34
kameifan
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/03 18:25:46 (permalink)
Something similar happened to one of my FTW3's, one card ran at max 92C during a benchmark, and the other maxed out at 74C. I checked PXOC and it only showed ICX temps for the cooler running card. The hotter card had no temp readings in PXOC. I pulled the two out and ran the benchmark on the hotter card and found that only 1 fans was spinning, and also found the thermal led and visual led options were not selectable.

Long story short, I cleaned out the display driver, and reinstalled PXOC, and put both cards back into my rig and can now see temp readings, and set the temp leds on both fans. Hotter card maxes out at 78C during benchmarks.

Benchmarks I was running was valley 4k/ultra and Rise of the Tomb Raider 4k/very high
#35
EVGA_JacobF
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/03 18:29:11 (permalink)
Mikeamesh
123Testing123
EVGATech_ChrisB
Dear Mikeamesh,
 
I am sorry that I was unable to reach you through the phone, but as Jacob has mentioned please try to update your version of PrecisionXOC to 6.1.6 and please do not hesitate to let us know if you should need anymore help.
 
1-888-881-3842 Option 1
Support@EVGA.com 




Truly outstanding customer support!
Thanks EVGATech_ChrisB and thanks EVGA! I'm happy to support a company that values its customers.
 
Regards,
Allen
 
 


I just did another clean install and installed the new version of PXOC and it still isnt fixed. its only running one fan and the Power and and Memory temps still do not show





Can you also do a complete power off of the system.


#36
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/03 18:35:18 (permalink)
Sajin
Mikeamesh
 
I just did another clean install and installed the new version of PXOC and it still isnt fixed. its only running one fan and the Power and and Memory temps still do not show

A clean install of windows? Or a clean install of pxoc? Try doing the following if you didn't do a clean install of windows...
 
#1 Uninstall precision xoc.
#2 Delete EVGA folders inside C:\Program Files & C:\Program Files(x86)
#3 Reboot PC.
#4 Install precision xoc v6.1.6.

Let us know if that fixes the problem.


Sajin
Mikeamesh
 
I just did another clean install and installed the new version of PXOC and it still isnt fixed. its only running one fan and the Power and and Memory temps still do not show

A clean install of windows? Or a clean install of pxoc? Try doing the following if you didn't do a clean install of windows...
 
#1 Uninstall precision xoc.
#2 Delete EVGA folders inside C:\Program Files & C:\Program Files(x86)
#3 Reboot PC.
#4 Install precision xoc v6.1.6.

Let us know if that fixes the problem.


A clean install of the graphics card and all of its driver. i just did what you listed and i still get the same issue


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#37
Mikeamesh
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/03 18:36:48 (permalink)
EVGA_JacobF
Mikeamesh
123Testing123
EVGATech_ChrisB
Dear Mikeamesh,
 
I am sorry that I was unable to reach you through the phone, but as Jacob has mentioned please try to update your version of PrecisionXOC to 6.1.6 and please do not hesitate to let us know if you should need anymore help.
 
1-888-881-3842 Option 1
Support@EVGA.com 




Truly outstanding customer support!
Thanks EVGATech_ChrisB and thanks EVGA! I'm happy to support a company that values its customers.
 
Regards,
Allen
 
 


I just did another clean install and installed the new version of PXOC and it still isnt fixed. its only running one fan and the Power and and Memory temps still do not show





Can you also do a complete power off of the system.


im about to do this 
 
#38
Sajin
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/03 18:36:58 (permalink)
Might be time to install a fresh copy of windows onto a separate partition for testing. 


See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
#39
Mikeamesh
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/03 18:49:37 (permalink)
Sajin
Might be time to install a fresh copy of windows onto a separate partition for testing. 


yeah thats what im thinking, just dont want to do it its to much work
#40
Sajin
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/03 19:02:22 (permalink)
Mikeamesh
Sajin
Might be time to install a fresh copy of windows onto a separate partition for testing. 


yeah thats what im thinking, just dont want to do it its to much work


Welcome to PC's. 


See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
#41
bcavnaugh
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/03 19:34:11 (permalink)
Mikeamesh

Pull the Power of the Computer AMD Monitors.
Once the Lights go off on your MB turn on the PC Then Monitor.

Nice Back Ground, Waiting Disk Set 31 ATM.

post edited by bcavnaugh - 2017/05/03 19:40:54

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#42
yeungster
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/03 23:16:41 (permalink)
If your brother has the same card and he's not having any issues with his, swap cards with him and see if you still have problems. If so, it's not the card but your machine at fault
#43
EVGA_JacobF
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/03 23:33:22 (permalink)
Did you completely power off the machine? It is needed for an MCU reset.


#44
thefather1
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/03 23:33:41 (permalink)
excuse me for off topic,
but  did you receive Ubi Soft promo code for "For Honor" or "Ghost Recon" ?
#45
kameifan
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/03 23:58:49 (permalink)
For me, the status for my code redemptions shows something in the line of 'pending validation, may take 1 to 3 business days' for both my FTW3's.
#46
Simon Belmont
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/04 00:04:29 (permalink)
This topic has me worried.  Lets see what other FTW3 owners say as everyone gets there card?
#47
thefather1
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/04 00:47:35 (permalink)
kameifan
For me, the status for my code redemptions shows something in the line of 'pending validation, may take 1 to 3 business days' for both my FTW3's.

thx bro!
#48
Vlada011
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/04 00:52:03 (permalink)
Andrew_K
Can any of you guys with a FTW3 confirm the max power target? The first and only review Jacob has posted thus far from bjorn3d has a screenshot showing a 117% limit which doesn't make sense, so I'm assuming something is up with either how it's reporting or how it's behaving.
 





Precision X with all these sensors and readings look even better.

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#49
XrayMan
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/04 01:12:21 (permalink)
Vlada011



Precision X with all these sensors and readings look even better.




 
It's nice to have more options now. Got a little boring before.        ;)

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#50
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/04 09:03:48 (permalink)
EVGA_JacobF
Secondary BIOS has a higher power target, but 117% for the first BIOS is correct. Keep in mind that the % number doesn't really matter, because the 100% value can vary depending on the card/vendor.




I'm assuming those values are consistent across EVGA products? So 117% would be less than FE's with 120% limit? I guess I don't understand the thought behind that if it's the case.
 
 
#51
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/04 09:08:10 (permalink)
No, it varies from card to card as well. The 100% value can always be different. The FTW3 is 280W and the FE is 250W


#52
Mikeamesh
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/04 17:11:58 (permalink) ☼ Best Answerby Sajin 2017/05/04 18:06:32
*****UPDATE*****
 
Here's a update for anyone that is interested i solved the issue after so many things.
Step 1: Uninstall PXOC 16, then delete folder in C/: Drive
Step 2: Used DDU in safe mode and uninstalled the drivers, then shut down
Step 3: Remove card from PC and power on PC without card and delete the NVIDIA folder in C/:: Drive
Step 4: Run DDU again and select NVIDIA and remove all directory files and drivers, the sut down
Step 5: Put GTX 1080 TI card back into computer and power on 
Step 6: Install drivers from CD that came with Card
Step 7: Install newest version of PXOC from EVGA website
Step 8: Restart and wallah everything is running as it should
 
Thank you to everyone who suggested ideas and also to the EVGA staff for all the help
 
                                                                           -Mikeamesh
#53
Sajin
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/04 18:08:09 (permalink)



See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
#54
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/04 19:04:21 (permalink)
Remove NVIDIA Drivers Reboot
Using the Registry Editor I delete:
Win7
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Video
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Video
 
Win10
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Video
Ignore the Error
Almost the same as removing the Cards from the computer.
 
Install your Graphics Driver and you are done
 
For a new XOC I remove XOC  Delete Folder and remove NVIDIA Divers Run DDU in Save Mode Install New Graphics Drivers then install XOC.
 
When I update only the NVIDIA Drivers I Run DDU in Save Mode & do the Registry Editor delete and do not Touch XOC and my Current OC Profiles work fine.
post edited by bcavnaugh - 2017/05/09 13:17:17

Associate Code: 9E88QK5L7811G3H


 
#55
eride
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/05 23:37:24 (permalink)
Just put my FTW3 in and am having the same issue. One fan is spinning, no temp readings, etc. I uninstalled XOC and used DDU to uninstall drivers before installing the card. I've since done this process multiple times along with other ideas I've read in threads. 
 
I am really frustrated. No offense EVGA but it shouldn't be so finicky to install the card and have it just work. Out of the 18+ GFX cards I've purchased in my life this is the only one that I am having to reinstall and install software and drivers over and over in the hope I will magically get the card to function at its most basic level. If I don't get this working tonight I am returning it...
post edited by eride - 2017/05/05 23:40:06

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#56
FattysGoneWild
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/05 23:59:39 (permalink)
Its the EVGA software. Nothing but hot caca. Always been that way to. So get ready to return it if you don't want to wait for a fix. 

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#57
eride
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/06 00:57:25 (permalink)
Mikeamesh
*****UPDATE*****
 
Here's a update for anyone that is interested i solved the issue after so many things.
Step 1: Uninstall PXOC 16, then delete folder in C/: Drive
Step 2: Used DDU in safe mode and uninstalled the drivers, then shut down
Step 3: Remove card from PC and power on PC without card and delete the NVIDIA folder in C/:: Drive
Step 4: Run DDU again and select NVIDIA and remove all directory files and drivers, the sut down
Step 5: Put GTX 1080 TI card back into computer and power on 
Step 6: Install drivers from CD that came with Card
Step 7: Install newest version of PXOC from EVGA website
Step 8: Restart and wallah everything is running as it should
 
Thank you to everyone who suggested ideas and also to the EVGA staff for all the help
 
                                                                           -Mikeamesh


bcavnaugh
Remove NVIDIA Drivers Reboot
Using the Registry Editor I delete:
Win7
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Video
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Video
 
Win10
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Video
Ignore the Error
Almost the same as removing the Cards from the computer.
 
Install you Graphics Driver and you are done
 
For a new XOC I remove XOC  Delete Folder and remove NVIDIA Divers Run DDU in Save Mode Install New Graphics Drivers then install XOC.
 
When I update only the NVIDIA Drivers I Run DDU in Save Mode & do the Registry Editor delete and do not Touch XOC and my Current OC Profiles work fine.



I followed Mikeamesh's steps but replaced his physical removal of the card with the regedit from bcavnaugh. Note: I had already done exactly what Mikeamesh suggested EXCLUDING removing the card so that step (or the regedit) appears to have been key.
 
Still disappointed in EVGA for how fussy this was. I am no newbie when it comes to hardware.. I've built over a dozen computers. I suggest considering the ease of installation on future cards when you are designing the firmware/driver/software solutions as it leaves a really bad taste in your customers mouth when they must spend several hours trying to get a $750 card to even function.
#58
Mikeamesh
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/06 11:01:03 (permalink)
eride
Mikeamesh
*****UPDATE*****
 
Here's a update for anyone that is interested i solved the issue after so many things.
Step 1: Uninstall PXOC 16, then delete folder in C/: Drive
Step 2: Used DDU in safe mode and uninstalled the drivers, then shut down
Step 3: Remove card from PC and power on PC without card and delete the NVIDIA folder in C/:: Drive
Step 4: Run DDU again and select NVIDIA and remove all directory files and drivers, the sut down
Step 5: Put GTX 1080 TI card back into computer and power on 
Step 6: Install drivers from CD that came with Card
Step 7: Install newest version of PXOC from EVGA website
Step 8: Restart and wallah everything is running as it should
 
Thank you to everyone who suggested ideas and also to the EVGA staff for all the help
 
                                                                           -Mikeamesh


bcavnaugh
Remove NVIDIA Drivers Reboot
Using the Registry Editor I delete:
Win7
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Video
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Video
 
Win10
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Video
Ignore the Error
Almost the same as removing the Cards from the computer.
 
Install you Graphics Driver and you are done
 
For a new XOC I remove XOC  Delete Folder and remove NVIDIA Divers Run DDU in Save Mode Install New Graphics Drivers then install XOC.
 
When I update only the NVIDIA Drivers I Run DDU in Save Mode & do the Registry Editor delete and do not Touch XOC and my Current OC Profiles work fine.



I followed Mikeamesh's steps but replaced his physical removal of the card with the regedit from bcavnaugh. Note: I had already done exactly what Mikeamesh suggested EXCLUDING removing the card so that step (or the regedit) appears to have been key.
 
Still disappointed in EVGA for how fussy this was. I am no newbie when it comes to hardware.. I've built over a dozen computers. I suggest considering the ease of installation on future cards when you are designing the firmware/driver/software solutions as it leaves a really bad taste in your customers mouth when they must spend several hours trying to get a $750 card to even function.




So you were able to solve the issue correct?
#59
FattysGoneWild
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Re: EVGA GeForce 1080 TI FTW3 XOC 16 issues 2017/05/06 11:54:50 (permalink)
eride
Mikeamesh
*****UPDATE*****
 
Here's a update for anyone that is interested i solved the issue after so many things.
Step 1: Uninstall PXOC 16, then delete folder in C/: Drive
Step 2: Used DDU in safe mode and uninstalled the drivers, then shut down
Step 3: Remove card from PC and power on PC without card and delete the NVIDIA folder in C/:: Drive
Step 4: Run DDU again and select NVIDIA and remove all directory files and drivers, the sut down
Step 5: Put GTX 1080 TI card back into computer and power on 
Step 6: Install drivers from CD that came with Card
Step 7: Install newest version of PXOC from EVGA website
Step 8: Restart and wallah everything is running as it should
 
Thank you to everyone who suggested ideas and also to the EVGA staff for all the help
 
                                                                           -Mikeamesh


bcavnaugh
Remove NVIDIA Drivers Reboot
Using the Registry Editor I delete:
Win7
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Video
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Video
 
Win10
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Video
Ignore the Error
Almost the same as removing the Cards from the computer.
 
Install you Graphics Driver and you are done
 
For a new XOC I remove XOC  Delete Folder and remove NVIDIA Divers Run DDU in Save Mode Install New Graphics Drivers then install XOC.
 
When I update only the NVIDIA Drivers I Run DDU in Save Mode & do the Registry Editor delete and do not Touch XOC and my Current OC Profiles work fine.



I followed Mikeamesh's steps but replaced his physical removal of the card with the regedit from bcavnaugh. Note: I had already done exactly what Mikeamesh suggested EXCLUDING removing the card so that step (or the regedit) appears to have been key.
 
Still disappointed in EVGA for how fussy this was. I am no newbie when it comes to hardware.. I've built over a dozen computers. I suggest considering the ease of installation on future cards when you are designing the firmware/driver/software solutions as it leaves a really bad taste in your customers mouth when they must spend several hours trying to get a $750 card to even function.




 
Don't give EVGA a pass or since you got it going just go away. Voicing your displeasure is a good thing when stuff like this happens. You should not have had to go through all of that to get it working properly. Ridiculous. 

HP Omen 880-160se custom ordered
OS: Windows 10 64 bit
MOBO: HP Tampa2
CPU: Intel i7 8700k @4.8GHz
RAM: 32GB DDR4 2400
GPU: PNY XLR8 RTX 3080
PSU: Delta 750w 80 Plus Platinum 
NVMe M.2 SSD: Samsung 512GB MZVLW512HMJP
SSD: 250GB Samsung 860 EVO
HDD: 2TB Seagate Barracuda ST2000DM001
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