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EVGA_RobB
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2013/08/30 00:36:07 (permalink)
 
Check out all of our current promotions here!
 
post edited by EVGA_RobB - 2014/08/21 16:54:39

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#1
suikata
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Re:Batman: Arkham Origins 2013/08/30 16:21:21 (permalink)
Oh no. I have bought my GTX770 on 28th.
I didn't get Splinter Cell because i bought it on a different internet shop. And now i don't get the code for this game :-(
#2
evilmustang66
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Re:Batman: Arkham Origins 2013/08/30 16:28:58 (permalink)
cant wait for this game if any good as the last two I will enjoy it even if I have to buy it.

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#3
rjohnson11
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Re:Batman: Arkham Origins 2013/08/31 01:16:39 (permalink)
suikata

Oh no. I have bought my GTX770 on 28th.
I didn't get Splinter Cell because i bought it on a different internet shop. And now i don't get the code for this game :-(

 
It's an NVIDIA promotion so they set the dates

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#4
suikata
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Re:Batman: Arkham Origins 2013/08/31 01:40:32 (permalink)
Is it possible to resell the card and get the code?

I registered the car 3 days ago, and bought the 5 years Warranty.
Can i cancel this.

And register an other Card, to get the code?
#5
deadman7
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Re:Batman: Arkham Origins 2013/08/31 02:45:45 (permalink)
suikata

Is it possible to resell the card and get the code?

I registered the car 3 days ago, and bought the 5 years Warranty.
Can i cancel this.

And register an other Card, to get the code?

From the terms and condition on Nvidia's promotion page the code is only from authorized ETAIL and Retail partners so you could get the code before you sell the card if you qualify for it but the person you sell to would not get one.
 
The Extended Warranty is not refundable.
 
You could purchase another card that qualifies for the code from the authorized store and get a code.
post edited by deadman7 - 2013/08/31 02:49:24
#6
Master of Jedi
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Re:Batman: Arkham Origins 2013/09/01 17:45:08 (permalink)
Do we know if this code qualifies for the pre-order bonus of being able to play as Deathstroke like Steam has listed?
#7
DocHov
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Re:Batman: Arkham Origins 2013/09/05 19:20:11 (permalink)
I'm having trouble getting my code to work on steam. Anyone else encountering this? Thanks.
#8
AzN-SoLjA
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Re:Batman: Arkham Origins 2013/09/05 20:41:42 (permalink)
Just making sure your following the steps, did you go to invidia first with your code to get their code to use on steam?

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Flux2
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Re:Batman: Arkham Origins 2013/09/12 23:30:26 (permalink)
why is the GTX 690 not included in this?
#10
EVGA_RobB
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Re:Batman: Arkham Origins 2013/09/13 09:31:22 (permalink)
Hello,
 
* I'm not 100% sure on the pre-order bonus, but generally these codes only receive the basic game (and not additional content).
 
* 690 is not included because NVIDIA sets the skus.  We have no control over this since it is an NVIDIA promotion.
 
Thanks,
Rob 

 
#11
MaelstromOC
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Re:Batman: Arkham Origins 2013/09/24 18:25:02 (permalink)
Just checked out the android app, it's performance is pretty bad even on an S4. You get a faster experience simply by coming to the forums in your browser of choice.

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#12
bratticuss
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Re:Batman: Arkham Origins 2013/09/27 10:10:30 (permalink)
What no Titan for any of these promotions?
#13
Benscg
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Re:Batman: Arkham Origins 2013/10/05 11:03:36 (permalink)
I purchased an EVGA GeForce GTX 760 Superclocked (02G-P4-2765-KR) from a nearby TigerDirect retail store after August 30th and I did not receive a code for the game upon purchase, yet it shows up under the software bundles page of my account and I've uploaded my invoice... I presume I don't get a code though because I didn't purchase it at an EVGA online store, nor did my retailer give me a code upon purchase... Sad day.
 
I can't win either...
post edited by Benscg - 2013/10/05 11:08:12
#14
EVGA_RobB
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Re:Batman: Arkham Origins 2013/10/08 10:58:14 (permalink)
bratticuss
What no Titan for any of these promotions?




For most of these game promotions, NVIDIA sets the product range.  Sorry about that.
 
Thanks,
Rob

 
#15
EVGA_RobB
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Re:Batman: Arkham Origins 2013/10/08 10:58:59 (permalink)
Benscg
I purchased an EVGA GeForce GTX 760 Superclocked (02G-P4-2765-KR) from a nearby TigerDirect retail store after August 30th and I did not receive a code for the game upon purchase, yet it shows up under the software bundles page of my account and I've uploaded my invoice... I presume I don't get a code though because I didn't purchase it at an EVGA online store, nor did my retailer give me a code upon purchase... Sad day.
 
I can't win either...




Can you please send an email to webmaster@evga.com so we can look into this for you?  Please include what promotion(s) your are referencing.

Thanks,
Rob

 
#16
Benscg
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Re:Batman: Arkham Origins 2013/10/08 12:39:09 (permalink)
EVGA_RobB
 
Can you please send an email to  so we can look into this for you?  Please include what promotion(s) your are referencing.



Done. Thank you! I should have mentioned it was for the Batman Arhkam Origins Free promotion listed above. I purchased a qualifying product from a TigerDirect retailer instead of the TigerDirect.com website though. This is where I am mostly confused given that it's the same company, just ones a physical location...
#17
progmatrix
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Re:Batman: Arkham Origins 2013/10/08 13:02:16 (permalink)
Hi , i have purchased on date 21 September 2013 an EVGA GTX 770 ACX SC P/N 02g-p42774-kr and today i have successfully registered , but i can't redeem a Rise of the triad steam key..... Someone can help me?
post edited by progmatrix - 2013/10/08 13:06:46
#18
EVGA_RobB
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Re:Batman: Arkham Origins 2013/10/09 11:05:08 (permalink)
progmatrix
Hi , i have purchased on date 21 September 2013 an EVGA GTX 770 ACX SC P/N 02g-p42774-kr and today i have successfully registered , but i can't redeem a Rise of the triad steam key..... Someone can help me?



Hello,
 
It appears you have yet to upload your invoice.  Please go to the following page (make sure you are logged into your account) and scroll to the bottom.  Click where it says "upload invoice" and do so.  Return to the page and you should be able to request your code.  If you have any further issues, please email me directly at rbaca@evga.com.
 
Thank You,
Rob

 
#19
progmatrix
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Re:Batman: Arkham Origins 2013/10/09 12:08:29 (permalink)
EVGA_RobB
progmatrix
Hi , i have purchased on date 21 September 2013 an EVGA GTX 770 ACX SC P/N 02g-p42774-kr and today i have successfully registered , but i can't redeem a Rise of the triad steam key..... Someone can help me?



Hello,
 
It appears you have yet to upload your invoice.  Please go to the following page (make sure you are logged into your account) and scroll to the bottom.  Click where it says "upload invoice" and do so.  Return to the page and you should be able to request your code.  If you have any further issues, please email me directly at .
 
Thank You,
Rob


Tnx for the help RobB
 
I have successfully uploaded the invoice and i received the confirmation email , now i think have only to wait that my request is accepted.
 
Many thanks
 
ProG
#20
EVGA_RobB
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Re:Batman: Arkham Origins 2013/10/09 13:18:21 (permalink)
Hi ProG,
 
I went ahead and approved your code for you.  You should be all set now!  Enjoy!
 
Thanks,
Rob

 
#21
progmatrix
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Re:Batman: Arkham Origins 2013/10/09 13:56:24 (permalink)
Received key!
Thanks again for availability
 
See you next time.
 
ProG
#22
R3YOWN$_ROG
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Re:Batman: Arkham Origins 2013/10/17 06:52:00 (permalink)
I purchased an EVGA 760 GTX (02G-P4-2765-KR) in August and received my splinter cell code.  I was really impressed by the card so I decided to buy another EVGA 760 GTX (02G-P4-2765-KR) at a local tiger direct store.  I asked them about the code for the new Batman Promo but they didn't know anything about this. Am I able to request a download code for the Batman Arkam Orgins promo ?Please let me know, Thanks... 
 
I have uploaded my invoice, how do I request a code for the Batman game ?
post edited by R3YOWN$_ROG - 2013/10/18 06:29:13


#23
EVGA_RobB
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Re:Batman: Arkham Origins 2013/10/18 10:33:11 (permalink)
I believe I have talked to you via email.  Please let me know if Tiger is unable to resolve your issue after the weekend.
 
Thanks,
Rob

 
#24
R3YOWN$_ROG
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Re:Batman: Arkham Origins 2013/10/18 11:26:26 (permalink)
EVGA_RobB
I believe I have talked to you via email.  Please let me know if Tiger is unable to resolve your issue after the weekend.
 
Thanks,
Rob




Yes, thank you for the response. I will check back after the weekend. 
 
I just got off the phone with the operations manager at Tiger Direct. They said I had no email that was associated with my account.  I don't know how that is possible, lol. Hopefully now I will receive the code.
post edited by R3YOWN$_ROG - 2013/10/18 11:41:47


#25
R3YOWN$_ROG
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Re:Batman: Arkham Origins 2013/10/21 06:21:49 (permalink)
EVGA_RobB
I believe I have talked to you via email.  Please let me know if Tiger is unable to resolve your issue after the weekend.
 
Thanks,
Rob




Hey , good morning Rob.  I talked with an operations manager on Friday and she never called me back.  I went to the store on Saturday to talk with a manager and they said they would look into it.  I am pretty sure they do not care and probably will not call me back.  The promotion is still on their website so I don't see why they can't just give me a code.  No one at the store seems to know anything about the Batman code. What should I do next ?
 

 
 


#26
R3YOWN$_ROG
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Re:Batman: Arkham Origins 2013/10/21 06:57:47 (permalink)
Here is my transcript with TigerDirect.com customer service.  Apparently no one knows or can give me a correct answer on how to obtain the code.
 
Please wait while we find an agent to assist you... 
You have been connected to Jan Gregorio. 
Jan Gregorio: Hello, And thank you for contacting us today. 
rey santos: good morning. did you receive my message ? 
Jan Gregorio: I see you have a question about a product you bought at one of our stores, 
rey santos: yes... No one seems to know how to receive the game code when purchasing the video card i mentioned in the message. I have my receipt if you need it 
Jan Gregorio: The original flow is when something is bought at the store then all other things needed for that item should be provided also by the store, but Let me have the item # so I can check it for you. 
rey santos: Item#: E145-0766 | Model#: 02G-P4-2765-KR 
rey santos: no one at the store knows, not even the operations manager lol 
Jan Gregorio: Thank you, Let me check on the item for you, 
Jan Gregorio: Please give me two minutes to look it up for you. 
rey santos: honestly, the managers at the west kendall store could not answer my question and its been over a week since they said they would call me back 
Jan Gregorio: Thank you for waiting. Upon checking, The free game shows you will have to download it on-line. 
rey santos: yes i am aware of that, but how do I obtain the actual download code ? 
rey santos: no one seems to know, its a mystery 
rey santos: i know exactly where I need to register and download the game, but I have no code to do so... 
Jan Gregorio: As much as I would like to help you with that, the item page does not have any information regarding the code, Here is what I can do, I will give you the manufacturer's number for you to call them to ask for the code. 
Jan Gregorio: 888-881-3842_here is the number. 
Jan Gregorio: Support Email Address: support@evga.com 
rey santos: i already asked the manufacturer... this is a never ending circle... I called EVGA and they said I had to get it from the store... I called the store and they said I have to get it online... Now you tell me I have to get it from the manufacturer ? WOW, really ? 
Jan Gregorio: I really do apologize for the run arounds, But again, the item page does not show any information regarding the code. 
Jan Gregorio: Still there? 
rey santos: yes 
rey santos: sorry i was getting coffee 
rey santos: i don't understand how there is a promotion runniing but no one can give me a correct answer on how to obtain a code ? 
rey santos: how did everyone else get one 
Jan Gregorio: I understand where you are coming from, I would really love to help you, but then again, my information regarding the product is limited. 
Jan Gregorio: The best thing I suggest is call the store again, Since it is where you purchased the item. 
rey santos: i called them 4 times in 2 weeks and I never receive a call back or answer 



#27
Nofear88
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Re:Batman: Arkham Origins 2013/10/22 14:01:57 (permalink) ☄ Helpfulby Nofear88 2013/10/23 08:36:42
I'm still waiting for the Batman code, i bought the 780 FTW from EVGA EU store, registered and uploaded the invoice and applied for the code, it still says wait 1-3 business days for approval, it was 10 days ago!
 
#28
EVGATech_ChrisB
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Re:Batman: Arkham Origins 2013/10/23 09:50:34 (permalink)
Dear Nofear88,
 
I can confirm that your request was processed previously and the code is available when logged into EVGA.com and clicking the below link. 
 
http://eu.evga.com/articles/00773/
 
Nofear88
I'm still waiting for the Batman code, i bought the 780 FTW from EVGA EU store, registered and uploaded the invoice and applied for the code, it still says wait 1-3 business days for approval, it was 10 days ago!
 







#29
Nofear88
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Re:Batman: Arkham Origins 2013/10/23 11:31:55 (permalink)
EVGATech_ChrisB
Dear Nofear88,
 
I can confirm that your request was processed previously and the code is available when logged into EVGA.com and clicking the below link. 
 

 
Nofear88
I'm still waiting for the Batman code, i bought the 780 FTW from EVGA EU store, registered and uploaded the invoice and applied for the code, it still says wait 1-3 business days for approval, it was 10 days ago!
 








Problem solved, downloading game now! Thank you
#30
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