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Helpful ReplyHot!Comprehensive Windows 10 Black Screen Trouble shooting Guide

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Cool GTX
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2020/04/19 09:43:45 (permalink)
Pinning this in the GPU section to make it easier for members to find this - they do not automatically look in the Software section of the Forums
 
(originally posted https://forums.evga.com/FindPost/3025730)
 
The Most Comprehensive Windows 10 Black Screen Trouble shooting Guide
 
 
There have been Many, many ... Win 10 Black screen Issues on this Forums & other forums
 
This is Simply the Best Guide I have Found only 6 pages
 
 
 
Black screen no more
How to fix black screen problems on Windows 10

When your Windows 10 PC displays a black screen, use this guide to troubleshoot and resolve this issue.
 
 
 
EDIT:  Microsoft information - troubleshooting guide   Troubleshoot black screen or blank screen errors 
Applies to: Windows 10
 
Step one - choose one of the --> When did you get the error?
 
- Before signing in to Windows 10 I see a black or blank screen  


- After signing in to Windows 10 I see a black or blank screen  



- After restarting my device I see spinning dots on a screen that's black or another color
 
 
  
Under: Before signing in to Windows 10 I see a black or blank screen 
 
Action 3: Remove third-party antivirus software
 
Sometimes third-party antivirus software causes black or blank screens. You can temporarily uninstall third-party antivirus software to determine if it's causing the screen issue, then reinstall it after your device is back up and running. Your device won't be unprotected because Windows Defender Antivirus kicks in if no other antivirus software is running. Get more info about Windows Security.
 
 
 
- Edit Update: added the following to the first post to make it easier to find
 
 Troubleshooting black or blank screens in Windows 10
(excerpt)
 
If you experience a black or blank screen on your Windows 10 device, try the following:
  • To wake the screen, use one of the following keyboard shortcuts: Windows logo key + P  or   Ctrl + Alt + Del
  • For a black screen, use the following keyboard shortcut: Windows logo key  + Ctrl + Shift + B.
  • For more info, see Troubleshoot black screen issues on Windows 10.
 
EDIT 21 October 2021 ---> blank screen on boot using Display Port with a 3080 Ti or 3060  = then Read This
 
Thanks Mister E..
 
 
https://forums.evga.com/FindPost/3486301
 
 
Mister E...
If you're experiencing a blank screen on boot using Display Port with a 3080 Ti or 3060 than this is for you:
 
NVIDIA Customer Care on Twitter
 
NVIDIA Support Page


 
post edited by Cool GTX - 2021/10/21 12:56:20

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#1
battlelog
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2020/10/08 08:12:29 (permalink)
Thank you.

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#2
Cool GTX
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2020/10/29 09:07:47 (permalink)
added to OP
 
 
Microsoft information - troubleshooting guide   Troubleshoot black screen or blank screen errors
 
Applies to: Windows 10
 
Step one - choose one of the --> When did you get the error?
 
- Before signing in to Windows 10 I see a black or blank screen  


- After signing in to Windows 10 I see a black or blank screen  


- After restarting my device I see spinning dots on a screen that's black or another color
 
 
Under: Before signing in to Windows 10 I see a black or blank screen 
 
Action 3: Remove third-party antivirus software
 
Sometimes third-party antivirus software causes black or blank screens. You can temporarily uninstall third-party antivirus software to determine if it's causing the screen issue, then reinstall it after your device is back up and running. Your device won't be unprotected because Windows Defender Antivirus kicks in if no other antivirus software is running. Get more info about Windows Security.

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#3
Cool GTX
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2020/11/19 07:06:43 (permalink)
 
Might also want to try a Power flush
 
      1 - Shut down
 
      2 - Unplug PC & anything connected to PC that is plugged into the wall (monitor, printer, USB hub ...)
 
      3 - Now hold "start button" in for 20 sec to discharge capacitors ....
 
      4 - Plug in & reboot

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#4
Jjackbean
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2020/12/03 02:39:57 (permalink)
thank you for your information!
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jayrwar
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2020/12/14 19:24:56 (permalink)
Came in handy thanks!
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sunshineX
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2020/12/15 22:42:53 (permalink)
thank you for your info
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Kngspace
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2020/12/29 19:28:37 (permalink)
Thanks, man
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sunlight0
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/01/18 22:48:35 (permalink)
thank you for your guide
#9
pavitrarowlo
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/02/01 20:28:16 (permalink)
i think shutting down the laptop may work

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ATIXIUM
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/03/21 15:31:02 (permalink)
This has been solved in various forums, just contributing my solutions to enough threads so mods can pick it up and add it to their troubleshooting steps for people.
 
A. Disable your RGB software that interacts with your videocard like armory crate videocard rgb, precision, corsair icue etc.
B. Separate your connected hardware on Different electrical outlet sockets <- important, even if it means running an extension cord to another room or changing your power plugs on different surge protector
C. Reset your windows power plan, update your windows 10 and update your motherboard bios.
 
 One of those solutions ^ will fix your problem as this is related to:
black screen
random signal loss
random display driver crashing
display turns off and on
game crashing
Event ID 14 "nvlddmkm"

#11
bossmanbossman
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/06/03 12:41:29 (permalink)
Thank!
#12
francyxie1
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/06/04 05:25:14 (permalink)
same problem
 
#13
Torzoman
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/06/08 11:55:03 (permalink)
thank you for all the effort you contribute to this community
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supaflowinz
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/06/08 12:09:11 (permalink)
I personally had the computer start up, show the spinner loader for a tiny bit, and then just black screen.
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Cool GTX
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/06/08 12:42:53 (permalink)
supaflowinz
I personally had the computer start up, show the spinner loader for a tiny bit, and then just black screen.




This can happen when Windows is updating ..... I seen it many times black screen till update is finished

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ganeshryali
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/06/09 09:26:52 (permalink)
that helped
#17
BostynTime
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/06/09 15:57:46 (permalink)
This is good stuff thanks!
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buyerlmao12
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/06/18 11:39:42 (permalink)
thanks
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SearchingBuilds
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/06/29 16:18:42 (permalink)
thanks for the information
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pbalogh
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/07/17 02:32:15 (permalink)
Thanks a lot!
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aspevacek
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/08/02 12:27:19 (permalink)
I have a random issue with the screen going black for 2 to 3 seconds randomly. I have almost everything disabled on the machine and it keeps happening.
The system is an intel i9 9900K 
                         Gigabyte Z390 Aorus Ultra
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                         EVGA 2070 FTW
                         ACER CG437K 
                         The issue just popped up a week ago and I have tried everything I could think of fix the issue. If I restart windows, it will be gone for several hours but then it starts up again. I have checked temps right after it does it. Does not matter if it is surfing the web, playing a game or setting the desktop. The system is water cooled using EKWB parts, and the EVGA water block for the card. I noticed there was a lil space at the top of the water distro block last week so decided to drain and flush the system and do a color swap on the coolant. Thinking that may have caused the issue but the issue promptly returned. Could it possibly be an issue with the card out putting to the monitor? My issue with that thought is the monitor never pops up a signal loss message. The only game I play is World of Warcraft so I am not running dual DP cables to drive the monitor at 144hz. 

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#22
chesternguyenify
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/08/08 22:24:25 (permalink)
Just reinstall OS works best
#23
aspevacek
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/08/09 13:31:56 (permalink)
chesternguyenify
Just reinstall OS works best

Did that, fixed random black screen issue but found a new issue. If I turn off the monitor then turn it back on, it acts as if there is no signal from the video card, ( will even give the no signal message. ) 
Actual cause of original issue was norton 360, all the other black screen issues went away once I uninstalled Norton. The new issue is going to keep me occupied trying to figure that one out. 

Rig 1
Fractal Design R5
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Corsair 1200AX power supply
LG 31MU97 monitor
 
Rig 2
Cooler Master HAF 932
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AMD 8350
32GB AMD DDR3[
#24
XrayMan
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/08/29 13:56:46 (permalink)
 
Thanks for the guide. It's helping people.    

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#25
Cool GTX
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/08/29 14:40:33 (permalink) ☄ Helpfulby Cool GTX 2021/09/23 14:25:42
aspevacek
chesternguyenify
Just reinstall OS works best

Did that, fixed random black screen issue but found a new issue. If I turn off the monitor then turn it back on, it acts as if there is no signal from the video card, ( will even give the no signal message. ) 
Actual cause of original issue was norton 360, all the other black screen issues went away once I uninstalled Norton. The new issue is going to keep me occupied trying to figure that one out. 



 If your using a DP cable make sure it is "certified" https://www.displayport.org/products-database/

 
If your monitors have  "Deep sleep" disable it
 
Look for firmware updates to your monitors
 
Unplug Monitors, then reattach power plug ... do they wake-up ?
 
 
 Troubleshooting black or blank screens in Windows 10
(excerpt)
 
If you experience a black or blank screen on your Windows 10 device, try the following:
  • To wake the screen, use one of the following keyboard shortcuts: Windows logo key + P  or   Ctrl + Alt + Del
  • For a black screen, use the following keyboard shortcut: Windows logo key  + Ctrl + Shift + B.
  • For more info, see Troubleshoot black screen issues on Windows 10.

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#26
Kasque
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/09/23 02:13:45 (permalink)
that might be a good idea 
#27
Ghaschke
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Re: Comprehensive Windows 10 Black Screen Trouble shooting Guide 2021/09/30 10:51:05 (permalink)
i would try to do a hard reset
#28
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