CO2ow
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2019/03/03 10:45:59
- Status: offline
- Ribbons : 0
Hello everyone, i'm a new owner from a EVGA 2080, and having issues... Made a video : When i launch "some" games, my monitor restart, as you can see. Have no problem what so ever with my old computer. ___ EVGA GeForce RTX 2080 BLACK EDITION GAMING, 8 Go Driver : 417.71 Monitor right : ACER XF240YUM ( 144z / DP )Left : some samsung Thanks a lot for your time..
post edited by Sajin - 2019/03/03 12:32:46
|
m4c13k
New Member
- Total Posts : 28
- Reward points : 0
- Joined: 2019/02/28 16:28:22
- Location: UK
- Status: offline
- Ribbons : 0
Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/03 11:07:58
(permalink)
i9 7900x @ 4.6Ghz @ 1.200v Thermaltake Water 3.0 Riing 360 + 6x Noiseblocker NB-eLoop Fan B12-P MSI ACK GAMING 7 64Gb Corsair RGB XMP @ 3400Mhz CL16 [GPU dead  EVGA RTX 2080Ti FTW3 ULTRA] Samsung 1tb 970 m2 Samsung 512gb 960 pro m2 Corsair HX1200w Thermaltake Core X71 Tempered Glass Edition + 4x Noiseblocker NB-eLoop B14-PS Benq XL2540
|
CO2ow
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2019/03/03 10:45:59
- Status: offline
- Ribbons : 0
Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/03 11:08:28
(permalink)
Ok seems URL from youtube are restricted :(
|
CO2ow
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2019/03/03 10:45:59
- Status: offline
- Ribbons : 0
Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/03 11:10:03
(permalink)
Oh wait in 5 days and 7 posts T_T edit : You can see it in reddit r/nvidia " Black screen when lauching game " ;)
|
CO2ow
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2019/03/03 10:45:59
- Status: offline
- Ribbons : 0
Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/03 11:21:05
(permalink)
To resume ( sorry for english ) When I start the game, the game starts, my main screen goes to sleep, all the arrangement is messed up, because suddenly the 2nd pass first and vice versa. Finally the first starts (it lasts 2-3 seconds) but suddenly I literally all my windows that have shifted to the first screen. ( it start on the good screen but after 2-3 sec black essentially all my apps ( google/spotify/etc ) moves to 1st monitor )
post edited by Sajin - 2019/03/03 12:32:57
|
Sajin
EVGA Forum Moderator
- Total Posts : 49227
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199

Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/03 12:32:31
(permalink)
Please watch your language.
|
Sajin
EVGA Forum Moderator
- Total Posts : 49227
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199

Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/03 12:33:25
(permalink)
Have you tried to disable full screen optimizations on the games that give you issues?
|
CO2ow
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2019/03/03 10:45:59
- Status: offline
- Ribbons : 0
Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/03 13:24:24
(permalink)
Not directed to anyone, anyway. Already did, didnt help :/
|
Sajin
EVGA Forum Moderator
- Total Posts : 49227
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199

Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/03 13:42:52
(permalink)
To make your link show up on the forum simply put spaces in your link. Does this issue occur over hdmi & display port? Does the issue occur over multiple graphics drivers?
|
CO2ow
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2019/03/03 10:45:59
- Status: offline
- Ribbons : 0
Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/03 13:57:36
(permalink)
htt ps://www.yo utube.com/watch?v=e1m 677yAi2E&feat ure=youtu.be Display port. I'm playing on the 417.71 cause i don't have any crash with it for Apex. Have this problem with this patch driver on Spellbreak/Anthem. I can try the last, but Apex will crash everytime :/
|
CO2ow
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2019/03/03 10:45:59
- Status: offline
- Ribbons : 0
Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/03 15:20:51
(permalink)
So same problem with the 419.17
|
bcavnaugh
The Crunchinator
- Total Posts : 38516
- Reward points : 0
- Joined: 2012/09/18 17:31:18
- Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
- Status: offline
- Ribbons : 282

Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/03 16:47:34
(permalink)
CO2ow htt ps://www.yo utube.com/watch?v=e1m 677yAi2E&feat ure=youtu.be Display port. I'm playing on the 417.71 cause i don't have any crash with it for Apex. Have this problem with this patch driver on Spellbreak/Anthem. I can try the last, but Apex will crash everytime :/
You can just leave off the http:// or https:// https://www.youtube.com/watch?v=e1m677yAi2EYour Video has bad language in it so I removed it. I would check for bad Video Cables, it sounds more like removing the Video Cable and then putting it back in. Or could just be bad Video Cables or just a "Loose Connection" To test use only ONE Monitor and close all other programs and only play the Game and test with Both Cables. Are their new Firmware's for your Monitors? Turn Off any Power Management on your Monitors. What are your setting in the NVIDIA Control Panel for Power Management Mode?
post edited by bcavnaugh - 2019/03/03 17:03:28
Attached Image(s)
|
Sajin
EVGA Forum Moderator
- Total Posts : 49227
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199

Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/03 17:05:42
(permalink)
CO2ow htt ps://www.yo utube.com/watch?v=e1m 677yAi2E&feat ure=youtu.be Display port. I'm playing on the 417.71 cause i don't have any crash with it for Apex. Have this problem with this patch driver on Spellbreak/Anthem. I can try the last, but Apex will crash everytime :/
So the issue does not occur over hdmi?
|
CO2ow
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2019/03/03 10:45:59
- Status: offline
- Ribbons : 0
Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/04 09:57:34
(permalink)
Hello, can't be bad cables, have no problem with my previous computer ( i tried a couple of times ) I have power management mode on : Optimal Power. I don't know for HDMI, i want to be on 144 hz so i have to use DP.
|
bcavnaugh
The Crunchinator
- Total Posts : 38516
- Reward points : 0
- Joined: 2012/09/18 17:31:18
- Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
- Status: offline
- Ribbons : 282

Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/04 10:01:18
(permalink)
Have you tested on All the Ports on the Monitor and on the Graphics Card? Have you turned off all Power Saving Settings on the Computer? Did you Disable any Sleep Mode Setting on your USB Ports? Also maybe it happens when you Move your Mouse? Have you Removed the NVIDIA Drivers and Run DDU in Safe Mode and then Install only the Graphics Driver and PhysX Driver? Set your Motherboard Back to Auto on the CPU and Memory that is do not Overclock your CPU or Memory. I am running Driver 417.01 and not having any issues with Apex. Also you can post links after you have 11 or more Posts. "can't be bad cables, have no problem with my previous computer" What was does not apply to what is Now.
post edited by bcavnaugh - 2019/03/04 10:11:11
|
CO2ow
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2019/03/03 10:45:59
- Status: offline
- Ribbons : 0
Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/04 10:14:05
(permalink)
Hi ! On the acer XF240H monitor i have only 1 DP. I tried on another port, run 10 times, works 10 times. How do i turn off my power saving settings ? Best regards. NB Optimal is ok ?
|
bcavnaugh
The Crunchinator
- Total Posts : 38516
- Reward points : 0
- Joined: 2012/09/18 17:31:18
- Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
- Status: offline
- Ribbons : 282

Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/04 10:19:39
(permalink)
How do i turn off my power saving settings ? In Device Manager for the USB Ports Power Management under Power Options set to High Performance
|
CO2ow
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2019/03/03 10:45:59
- Status: offline
- Ribbons : 0
Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/04 10:40:55
(permalink)
 Ok for the power management. Ok for device manager, but where ?  ( sorry noobie.. )
Attached Image(s)
|
bcavnaugh
The Crunchinator
- Total Posts : 38516
- Reward points : 0
- Joined: 2012/09/18 17:31:18
- Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
- Status: offline
- Ribbons : 282

Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/04 11:52:52
(permalink)
|
CO2ow
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2019/03/03 10:45:59
- Status: offline
- Ribbons : 0
Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/04 13:21:44
(permalink)
Ok i'm gonna try this, let you know soon if anything changes. Do i need to restart my computer after that ? Edit : sorry for the previous url. i tried a couple time and then i add image I cannot post url ( not 5 days i'm there :/ )
|
bcavnaugh
The Crunchinator
- Total Posts : 38516
- Reward points : 0
- Joined: 2012/09/18 17:31:18
- Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
- Status: offline
- Ribbons : 282

Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/04 13:25:05
(permalink)
5 days is new to me for links, but keep us posted.
|
CO2ow
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2019/03/03 10:45:59
- Status: offline
- Ribbons : 0
Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/04 13:37:07
(permalink)
I play everyday so no problem for that, thanks a lot for your time.
|
Sajin
EVGA Forum Moderator
- Total Posts : 49227
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199

Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/04 13:54:46
(permalink)
CO2ow Hello, can't be bad cables, have no problem with my previous computer ( i tried a couple of times ) I have power management mode on : Optimal Power. I don't know for HDMI, i want to be on 144 hz so i have to use DP.
I understand, but it still wouldn't hurt to test with hdmi just to see. Does the issue happen with freesync disabled?
|
CO2ow
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2019/03/03 10:45:59
- Status: offline
- Ribbons : 0
Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/06 12:34:01
(permalink)
Happens with G sync enable or disable. Gonna try on HDMI :/ edit : happens again btw
post edited by CO2ow - 2019/03/06 12:48:09
|
Sajin
EVGA Forum Moderator
- Total Posts : 49227
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199

Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/06 15:31:02
(permalink)
Must just be a monitor issue.
|
CO2ow
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2019/03/03 10:45:59
- Status: offline
- Ribbons : 0
Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/06 15:37:11
(permalink)
Incompatibility or something like that with my RTX ? Played with my previous computer few hours ago, had no problem.
|
Sajin
EVGA Forum Moderator
- Total Posts : 49227
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199

Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/06 19:05:23
(permalink)
If your monitor worked fine with an older pc then I would say it's a compatibility issue with the rtx cards. It could even be graphics driver related.
|
CO2ow
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2019/03/03 10:45:59
- Status: offline
- Ribbons : 0
Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/07 14:28:39
(permalink)
No problem on HDMI i guess ( run like 20-30 times no sleep mode). Funny thing, my native resolution on my ACER XF240H is 1080p, 1920x1080 for 60hz, had to switch to another one for having 144hz
Attached Image(s)
|
Sajin
EVGA Forum Moderator
- Total Posts : 49227
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199

Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/07 14:42:04
(permalink)
Glad to hear the problem isn't occurring over hdmi. Might want to pickup a vesa certified display port cable to see if that will solve the issue on the display ports.
|
CO2ow
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2019/03/03 10:45:59
- Status: offline
- Ribbons : 0
Re: Black screen at the start of some games ( RTX 2080 BLACK EDITION GAMING )
2019/03/07 15:55:09
(permalink)
Where can i get this ? I'm so tired of that :')
|