Thumper1958
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Good Day to All! I just installed my new GTX 690 this morning, everything seemed to go without a hitch. I had replaced an ASUS GTX580 Matrix card. Prior to the switch, I had run 3DMark 11 for comparison sake. I have now run 3DMark 11 with the new card at stock clock settings and had an unpleasant surprise. My scores for the 580/690 were: 3DMark Score P7638 / 10337 Graphics Score 7266 / 17335 Physics Score 10197 / 10175 Combined Score 7705 / 2579 (?) Although the graphics score seem spot-on, what the heck happened to my combined score? Why does my CPU and the new card not "play-nice"? Sooooo...uninstalled and re-installed the Geforce drivers, tried different versions (the drivers on the CD and the latest from Nvidia) Checked to make sure that Multi-GPU is selected in the control panel, no VSYNC, single display, Power Management >Max performance. Opened Nvidia Inspector and returned all profile settings to Nvidia default. Monitored CPUZ while running an EVGA OC Scanner X stress test to ensure that the CPU clock was not throttling down. My system specs are as following: i7 2600 Sandy @ 4400MHz Asrock P67 Extreme 4 8GB PC3-12800 @800MHz EVGA GTX690 stock clocks Corsair TX850W P/S Win 7 64 LG E2742 (1920/1080) LCD (next upgrade) My system is self-built, and I've had no real problems with it....Rock-stable this last year and half. The ASUS 580 has been a good card, I just decided to upgrade while I had the funds...prepping for the coming year of gaming. Thanks in Advance for any help/advice! Kevin
post edited by Thumper1958 - 2012/12/23 12:40:20
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ssj92
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Re:Benchmarking Issues with New GTX 690
2012/12/23 12:23:40
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Run a few demanding games and report your fps.
The only reason I can think of the combined score being bad with the cpu and gpu score being fine is a power issue.
That's how it is with my laptop's 7970m. Runs fine with CPU and GPU test alone, but the combined test stresses the power too much causing it to throttle.
However, your PSU should be fine for that card.
You can try running your cpu at stock clocks and run 3DMark11 again.
Also use something like EVGA Precision X to monitor GPU 1 & 2 usage.
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Rei86
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Re:Benchmarking Issues with New GTX 690
2012/12/23 12:35:11
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Wait...
Are you saying your P Score with 3Dmarks 11 is only 10337?
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Thumper1958
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Re:Benchmarking Issues with New GTX 690
2012/12/23 12:48:12
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...yes, only 10337, but if you'll notice the graphics score 17335, the combined score seems to be an indicator of the issue.
As far as the power supply, my ASUS Matrix 580 draws more power than the 690 according to all the reviews that I've read....
I'm wondering if it could be a mobo BIOS problem, I don't usually update my BIOS once I'm happy with the clocks...
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ssj92
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Re:Benchmarking Issues with New GTX 690
2012/12/23 12:49:36
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Rei86
Wait...
Are you saying your P Score with 3Dmarks 11 is only 10337?
Yeah OP's scores are as follows: P10,337 (Overall) 17,335 Graphics 10,175 Physics 2,579 Combined The combined score is bringing the overall score down. Is there actually a new bios available? If so you can check the release notes.
post edited by ssj92 - 2012/12/23 12:51:49
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Rei86
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Re:Benchmarking Issues with New GTX 690
2012/12/23 13:06:29
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Thumper1958
...yes, only 10337, but if you'll notice the graphics score 17335, the combined score seems to be an indicator of the issue.
As far as the power supply, my ASUS Matrix 580 draws more power than the 690 according to all the reviews that I've read....
I'm wondering if it could be a mobo BIOS problem, I don't usually update my BIOS once I'm happy with the clocks...
But a stock 690 can avg 13xxx~14xxx in 3Dmarks11 P Score.... Check for an update on your Mobos BIOS, and PCIe 2.0 isn't holding you back either. Report back in when you do find an update for your BIOS or not.
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holmich
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Re:Benchmarking Issues with New GTX 690
2012/12/23 13:40:44
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It looks like that the CPU is the only one which is working in the combined test. In the nvidia ControlPanel you can select the Physix-Processor. At default settings it is set to automatical selection. You could try to set it to the gpu and run 3dMark again.
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Thumper1958
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Re:Benchmarking Issues with New GTX 690
2012/12/23 15:58:22
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..okay...No BIOs changes until I can get a PS2 keyboard, as my USB will not function in BIOS. Based on your suggestion I've tried a few experiments:
SLI/Multi GPU Disabled/PhysX Auto SLI/Multi Enabled/PhysX set to GTX690 B (non-dedicated)
3DMark Score
P8970 P10473
Graphics Score
8939 17529
Physics Score
10206 10197
Combined Score
7763 2633
Graphics Test 1
40.95 FPS 79.7FPS
Graphics Test 2
41.07 FPS 81.28FPS
Graphics Test 3
56.63 FPS 110.69FPS
Graphics Test 4
27.4 FPS 53.77FPS
Physics Test
32.4 FPS 32.37FPS
Combined Test
36.11 FPS 12.25FPS
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holmich
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Re:Benchmarking Issues with New GTX 690
2012/12/23 16:10:55
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Have you tried to reinstall 3dmark. I think it's a problem with the program itself. FPS in all other tests seem fine.
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ssj92
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Re:Benchmarking Issues with New GTX 690
2012/12/23 16:40:40
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It looks like when SLI is enabled, the combined score takes a hit. Have you tried any games?
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Rei86
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Re:Benchmarking Issues with New GTX 690
2012/12/23 17:12:48
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What is your BIOS ATM? We could check if the newer BIOS is worth upgrading for you.
Drastic measures?
Uninstall nVidia Driver
Uninstall 3DMarks11
Power Off machine
Pull the GTX690 and your RAM
Reseat the RAM and GTX690
Reinstall drivers but 306.97 (better drivers IMO for the 690 than the 310 and since we're not testing games go for this one for now)
Reinstall 3DMarks11
Redo test.
Before all this if you have Batman AC you can test the ingame benchmark also and report back in. nVidia CP please change to SLI config MAX 3D and PhysX to Auto.
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Thumper1958
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Re:Benchmarking Issues with New GTX 690
2012/12/23 20:54:22
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...uninstalled 3Dmark11....purchased the full version from STEAM (on sale)...same kind of results.
Played a little Far Cry 3 with FRAPS running...Ultra preset...VSYNC....4x in-game MSAA...60FPS steady...every once in a while a dip to 59-58...
I don't really have any other games to bench with ATM...lots of games, just none that have bench capability...
Thank you everyone for your support! I'll be continuing this over the next few days, though Christmas kinda puts a crimp in my computer-time.
Thanks again and Happy Holiday to all!!!
KEvin
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Rei86
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Re:Benchmarking Issues with New GTX 690
2012/12/23 21:02:41
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Can you check this for me
Open nVidia Control Panel
Manage 3D Settings
Global Settings Tab
Scroll down to Vertical Sync
Check what you got for it.
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Thumper1958
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Re:Benchmarking Issues with New GTX 690
2012/12/24 05:43:15
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....Use the 3D Application Setting
Also, in Nvidia Inspector>3DMark 11....the same....Use the 3D Application Setting....
I think if I have the time today; I'm going to try to "purge" my computer of Nvidia drivers using something like "Driversweeper"...or whatever is the current recommended App and install Nvidia's latest driver set.
Again, not gonna have too much time to experiment over the next few days, and back to work Wed.
Thanks again!
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Thumper1958
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Re:Benchmarking Issues with New GTX 690
2012/12/24 07:35:22
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...okay...some more strangeness:
Downloaded and ran CINIBENCH to check my CPU performance. and my scores were very good.
Dug out my Kill-A-Watt to monitor power-draw during system stress. I ran OC Scanner X default settings and the system was only drawing about 400Ws, GPU usage was in the 90's for both cores.
Now here's the twist, if I run Prime95 (64) Small FFTs and then start the OC Scanner, my GPU usage is only about 35-45%!
The power draw at this point is only ~315Ws (Prime95 only:291Ws, system Idle @177Ws)
....anybody have a clue?
...really have to break-away from the computer now....
Everybody have a Wonderful Holiday! (if you're so inclined, that is...)
Kevin
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buggyruth
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Re:Benchmarking Issues with New GTX 690
2012/12/24 21:49:14
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I see you upgraded your GPU, you may be having driver issues from the old GPU drivers. Run driver sweeper http://www.guru3d.com/fil...28no_installer%29.html and clean all Nividia entry's or I would try to go into control panel / programs and features and select all of the nvidia entry's and uninstall all of them. Reboot and install the latest Nvidia drivers (do a clean install). Then run 3DMark11 and see if it helped.
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Thumper1958
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Re:Benchmarking Issues with New GTX 690
2012/12/26 08:12:11
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Happy Boxing Day, ...so...I'm really feeling quite depressed over my issues with my new 690.... After uninstalling the Nvidia drivers, booting into safe-mode and running Driversweeper, then installing the 306.97 driver package, my issue seems worse. When I run OC Scanner X and then start Prime95 (64), my GPU power consumption drops to only ~42% and GPU Load to < 10% on both cores. As soon as I close Prime95, they bounce back up to 100% power/94% load. I was also running the Asrock tuning/monitor app to watch the voltages, and there was no drop in any of the voltage taps. As far as temperatures, while running just the OC Scanner X stress test, my GPUs are getting up to ~75C. this is with a default fan curve. CPU OC'd to 4400MHz ~47C. I'm very dismayed at this point, and if I could, I'd return the 690 and just get a Superclocked 680 and keep my 1080 monitor. But per their policy (New-Chickendrop), high-end cards are only 30 day RMA-worthy and non-refundable. I don't want to give up (not my nature), but I am sad... Addendum: I disable Multi-GPU via the Nvidia control panel and re-ran the test, same result: as soon as Prime95 starts, GPU power and usage drop to the same levels as I observed when I was utilizing both GPU cores ....~45% power/~10% usage.....
post edited by Thumper1958 - 2012/12/26 08:22:02
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Rei86
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Re:Benchmarking Issues with New GTX 690
2012/12/26 08:47:33
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Can we clear a few things?
Prime95 doesn't stress the GPU so you running will do nothing on the GPU.
But form what I can gather you're saying when you're supposed to be idle in desktop your GPU usage shoots up to 100%? And if so how long does it last? With 310.7 my 690 used to do it and randomly boost when Precision X was open. Same for my SLIed 680s.
2nd when you stress test the GPU with OC-Scanner the temps you're getting is normal. I bet your TIM that was applied on the 690 is old and crusty. I do suggest you take it apart and reapply some fresh TIM, This will drop the temps.
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holmich
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Re:Benchmarking Issues with New GTX 690
2012/12/26 10:26:53
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Newest directx?
Also look for updates of the Chipset driver. You can find the newest drivers at station-drivers.com
If that will not help try to reinstall windows on another partition.
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Thumper1958
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Re:Benchmarking Issues with New GTX 690
2012/12/26 10:56:05
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Rei86: I understand that Prime95 is for stress-testing the "CPU", but if you re-read my issues with 3DMark 11, the only test that had a low score was the "combined" score. Its my understanding that the combined test stresses both the CPU "and" the GPUs. From that point I started to search for indicators to the problem to try to isolate if its Windows, graphics card, or motherboard/BIOS based.
Why would my GPU Power and Usage drop to so little if the CPU is stressed? This seems to be quite significant an indicator to the root-cause of the problem.
To recap: I was running the EVGA OC Scanner seeing normal power and usage (~100%/90%) readings, I then started (running simultaneously) Prime95 and then saw my GPUs power and usage drop very low (~45%/10%). I can toggle Prime95 off/on and watch my GPU values jump up/down.
So, for some reason, when the CPU fully is loaded/stressed, the GPUs are throttled down in both power and usage. As it doesn't appear to be temp related, what could be the cause:
1. a defective 690
Windows/Drivers/App BIOS/motherboad/CPU
Although I did not observe a voltage drop of any kind during my testing, I can't fully rule out the Power Supply, so I will more than likely order a higher output/higher quality unit today.
Also, I would like opinions as to possibility that this is an actual problem with the GTX690 itself and should it be RMA'd
Thanks You all again for your help!
Kevin
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Rei86
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Re:Benchmarking Issues with New GTX 690
2012/12/26 11:18:02
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Thumper1958
Rei86: I understand that Prime95 is for stress-testing the "CPU", but if you re-read my issues with 3DMark 11, the only test that had a low score was the "combined" score. Its my understanding that the combined test stresses both the CPU "and" the GPUs. From that point I started to search for indicators to the problem to try to isolate if its Windows, graphics card, or motherboard/BIOS based.
Why would my GPU Power and Usage drop to so little if the CPU is stressed? This seems to be quite significant an indicator to the root-cause of the problem.
To recap: I was running the EVGA OC Scanner seeing normal power and usage (~100%/90%) readings, I then started (running simultaneously) Prime95 and then saw my GPUs power and usage drop very low (~45%/10%). I can toggle Prime95 off/on and watch my GPU values jump up/down.
So, for some reason, when the CPU fully is loaded/stressed, the GPUs are throttled down in both power and usage. As it doesn't appear to be temp related, what could be the cause:
1. a defective 690
Windows/Drivers/App BIOS/motherboad/CPU
Although I did not observe a voltage drop of any kind during my testing, I can't fully rule out the Power Supply, so I will more than likely order a higher output/higher quality unit today.
Also, I would like opinions as to possibility that this is an actual problem with the GTX690 itself and should it be RMA'd
Thanks You all again for your help!
Kevin
This is the part I didn't understand in your original post. And yes I agree that it doesn't sound right that your GPU drops when you turn Prime95 on. Have you tried another CPU stress test like Intel Burn or OCCT with this method?
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maniacvvv
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Re:Benchmarking Issues with New GTX 690
2012/12/26 11:26:31
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I do not believe your GTX 690 is defective, as your scores, games and testing would appear to show. You -are- not following correct procedure for testing, but you do appear to be having some type of issue while running a combined load. There are a few issues that would appear to looking into. First off is CPU temps, as overtemp throttle would mimic what you are reporting. Failure to properly connect the extra CPU and/or PCIEx power connections. would also mimic what you are reporting The other is a possible issue with the Asrock monitoring software conflicting with the videocard/drivers/Precision. This could also cause the issues you are reporting For the CPU temps, download and use RealTemp while running Prime or the intel burn in test. This will confirm or rule out CPU temps. the above needs to be done FIRST, before moving to the section below. For The Asrock software its going to be more tricky to test. I suggest Uninstalling the Asrock monitoring software and then rebooting once. *Do the reboots as mentioned, as failure to do so will cause the testing to fail. After uninstalling the Asrock software -and- rebooting once, open Precision on the desktop and then close the program with the X in the top right corner. Now go to START- All programs and find the EVGA Precision folder In the Precision folder is a Uninstaller *(you must use this and -NOT- use a uninstall from Control Panel-Programs and Features) Launch the uninstaller During the uninstall Precision will ask if you want to save Data and Profiles. You MUST answer NO to this question. After the Precision uninstall is complete, you MUST reboot once back to the desktop -->do NOT skip this reboot Now back on the desktop after the Precision uninstall and reboot, you should download 306.97 to the DESKTOP From the desktop launch the installer, choose CUSTOM MODE *do NOT use the "express install" option Using Custom mode, uncheck all entries -except- for the Graphics driver and PhysX -->Then you MUST put a check box in "Perform a Clean install" Now install the driver After the Driver is finished installing, you MUST perform one reboot back to the desktop (do NOT skip this) Now back at the desktop after installing the driver in Custom Mode with a CLEAN install and rebooting once, open the Nvidia control panel- Manage 3D settings, and make only one change, to set "Prefer Max performance" Now, do not open/use/launch -anything- Simply Launch 3DMarK11 at -default- "Performance"--> Benchmark Please report if the combined score is now showing correctly  Lastly that Motherboard -MUST- have both (1) 4pin CPU power connection and (1) 4pin Molex PCIEx connected. (both as shown below) 
post edited by maniacvvv - 2012/12/26 11:43:41
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Rei86
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Re:Benchmarking Issues with New GTX 690
2012/12/26 11:39:47
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So great that we have members like maniacvvv on the forums 
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Thumper1958
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Re:Benchmarking Issues with New GTX 690
2012/12/26 20:12:21
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maniacvvv: Thank you for the detailed instructions, I was hoping a "Master" would take pity on me....
As I'm only just getting home from work now 23:00/11:00pm, I'm not sure how much trouble-shooting I'll get to tonight. I "will" update the thread as soon as I have results
As to the motherboard connections, I built the system a bit over a year ago as a gaming system and it's run flawlessly with the ASUS 580 Matrix. When I installed the 690 the only cables that were unplugged were the double-six to eight pin adapter cables, I'm now using the adapters that were provided by EVGA with the 690.
Also, as the GTX580 which was factory OC'd (and then more by me), ran hotter and drew more power than the GTX690 (from all the reports/reviews that I've read). So unless Precision X is somehow seeing my normal temps as a danger, I don't think that my CPU temps are an issue. But to keep continuity, I "will" follow your every instruction/suggestion.
Wow, I had no idea that the EVGA Precision X app was so tricky to use! Listen learned...
...and just in case, I ordered a rather nice new Power supply today....just to be sure...a Seasonic 1250XM X series PS...overkill, yes, but future-proof too (I hope)...
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maniacvvv
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Re:Benchmarking Issues with New GTX 690
2012/12/26 22:17:06
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Thumper1958
maniacvvv: Thank you for the detailed instructions, I was hoping a "Master" would take pity on me....
As I'm only just getting home from work now 23:00/11:00pm, I'm not sure how much trouble-shooting I'll get to tonight. I "will" update the thread as soon as I have results
As to the motherboard connections, I built the system a bit over a year ago as a gaming system and it's run flawlessly with the ASUS 580 Matrix. When I installed the 690 the only cables that were unplugged were the double-six to eight pin adapter cables, I'm now using the adapters that were provided by EVGA with the 690.
Also, as the GTX580 which was factory OC'd (and then more by me), ran hotter and drew more power than the GTX690 (from all the reports/reviews that I've read). So unless Precision X is somehow seeing my normal temps as a danger, I don't think that my CPU temps are an issue. But to keep continuity, I "will" follow your every instruction/suggestion.
Wow, I had no idea that the EVGA Precision X app was so tricky to use! Listen learned...
...and just in case, I ordered a rather nice new Power supply today....just to be sure...a Seasonic 1250XM X series PS...overkill, yes, but future-proof too (I hope)...
Please feel free to PM me when you post I try and check these forums many times each day and for sure a couple of hours each night. The issues is not so much Precision, as what happens when to many programs are injected into the driver to monitor the same sensors. The steps noted are to rule out such issues, and determine if that is the problem -or- if we need to look elsewhere.
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Thumper1958
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Re:Benchmarking Issues with New GTX 690
2012/12/27 10:12:33
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...ok, quick update before I'm off to work: CPU Temps as monitored using RealTemp while running Prime95: after ~20mins, no core was higher than ~61C, nor lower than 58C Followed the plan as laid-out by MANIAC-VVV: same result in 3DMark11, scores were almost identical ...combined is very low: 3DMark Score P10543 Graphics Score 17476 Physics Score 10262 Combined Score 2680 I "did" find something interesting though: if I run FurMark 1.9.1 Extreme Burn In Test (1280x720, post FX, 8xMSAA, Dynamic background), and start Prime95: Furmark reports that the GPU cores do "not" drop as they did when OC Scanner was running in conjunction with Prime95...I just comfirmed by running GPUZ, Prime95, FurMark, and RealTemp. CPU cores at 100% usage, GPU cores @ ~98%, GPU power @ 124% GTP. EVGA OC Scanner X, SLI Enhancement, Precision X had been installed at one time and per your instructions, now un-installed. The only oddity that I observe is that FurMark shows both the GPU cores as running at 705MHz at load with GPU-Z showing them at 915MHz. Is it possible that there is still something left over from the installs of the EVGA apps. Early on, I'd had issues with the installation of Precision X. It would never load on boot-up, nor show in my start menu, though it would as an installed program under the Windows control panel ... As a note: I "do" understand that the useage of FurMark is now frowned upon as it could burn-up the GPU if not watched closely. I typically "don't" use it...even forgot that I still had it in my computer...its an "old-school" holdover... Thank yet again...off to work now...
post edited by Thumper1958 - 2012/12/27 10:14:34
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maniacvvv
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Re:Benchmarking Issues with New GTX 690
2012/12/27 10:37:58
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Yeah your not going to get any results that mean anything using either Furmark or OC Scanner. Furmark has been targeted in the Nvidia driver -and- in the videocard BIOS for clock cycling to reduce its load. As such the program is now a useless test and a waste of time. Nvidia Inspector, GPUz and CPUz can all cause issues (depending on what versions are used) and such programs should NOT be used during testing as they can effect the test results. Running them at the same time with other programs like Precision (or other hardware monitoring software) can also lead to issues... OC Scanner is not designed for SLI and does NOT use it properly, its results/behavior should not be counted for SLI testing. The EVGA SLI enhancement patch is totally OUTDATED and installing it can damage the existing "newer" profiles in the current Nvidia drivers. It SHOULD NOT be used. The current Nvidia drivers have -ALL- the "latest" SLI profiles built into the driver. -->If you installed it, a full custom/clean driver re-install will be needed. It would appear that your card is 100% fine. My "guess" would be that you have something running in the background that is causing the Mark11 combined score to drop. Reading over your posts, it would seem you are treating your new 690 and the Nvidia drivers "like you used to" or "old school"... That just does NOT work anymore with this new hardware and Nvidia driversets. You do NOT run Prime 95 when running primary videocard performance testing as doing so will affect the CPU horsepower needed to run the videocard.
post edited by maniacvvv - 2012/12/27 11:01:44
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maniacvvv
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Re:Benchmarking Issues with New GTX 690
2012/12/27 10:57:40
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My "guess" about what is going on, is a combination of the BIOS settings for your 1000mhz overclock -and- software running in the background. I would like to offer to personally walk you thru your config and testing  Please check your PM's and lets get you running properly with the correct config and your testing results being spot on. 
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Rei86
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Re:Benchmarking Issues with New GTX 690
2012/12/27 11:28:06
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Thumper another thing you might wanna try out is uninstalling PX and going with MSI afterburner.
Some of the issues I've had with my cards hitting max boost when idle kind of just disappeared with AB.
RIG 1 - i7-4790K / Asus Z97 Gryphon / AMD Sapphire RX Vega 64 / 8GB*8GB G.Skill Trident X 2400Mhz CL10 / SeaSonic Prime Ultra 1000w Plat RIG 2 - Pentium G3258 / ASRock Z97 Extreme9 / AMD XFX RX580 GTS XXX x4 / 8GB*8GB Kingston HyperX Fury 1600Mhz CL10 / Corsair AX1200i
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Thumper1958
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Re:Benchmarking Issues with New GTX 690
2012/12/27 20:29:36
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I would just like to say "Thank You!" to every one that has answered my call for help. Especially Maniac-VVV Maniacvvv: I would have answered your PM , but apparently my status is too low, I will contact you tomorrow, per your request! Kevin Addendum: ...as my Girlfriend just reminded me: you're in Washington, and I'm in Massachusetts; so we have a 3 hour time difference and I leave home for work at 2pm...we have a small window of opportunity to connect
post edited by Thumper1958 - 2012/12/28 07:06:39
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