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A Problem about warranty sticker broken (a sticker strip near cap screw)

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macteria
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2017/08/01 10:19:59 (permalink)
 To EVGA Support team
 I purchased my GTX 1060 graphic card on June, 2017. Last 2 days ago,
 I have free time to open a graphic box and put my VGA card on my old PC.
 I have some problem about warranty sticker broken (a sticker strip near cap screw, a photo in attach file).
 I think the new warranty sticker very sensitive. (It's can be crack by contact with package).
 Please help me. My EVGA 1060 are still in EVGA warranty condition?
 Thank you a lot
 O.S.
 


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#1

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    Sajin
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    Re: A Problem about warranty sticker broken (a sticker strip near cap screw) 2017/08/01 10:24:38 (permalink)
    When that sticker is broken it doesn't affect your warranty.


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    #2
    ty_ger07
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    Re: A Problem about warranty sticker broken (a sticker strip near cap screw) 2017/08/01 10:26:18 (permalink)
    It is not a warranty sticker. It being broken/cut will not affect your warranty in any way.

    The purpose of the sticker is to let EVGA know when you return/exchange/or replace the GPU through EVGA, that you have disassembled the video card. A false positive of disassembly is not of your concern. EVGA will simply think tbat you disassembled the video card -- which you didn't -- and will simply use that as an aid to let them know that they need to verify that it was assembled correctly.

    Don't worry about it.

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    #3
    EyeDeeNo
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    Re: A Problem about warranty sticker broken (a sticker strip near cap screw) 2017/08/01 11:13:06 (permalink)
    This is kinda what my received Cross Shipped 1050 Ti EVGA sticker looks like.. all gnarled up and push in as if someone pushed it into the screw head with their thumb and I never touched it I got the card this way.
    If a tech worked on it why not put a fresh new EVGA sticker in place? But ultimately I guess it doesn't mater. 
     

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    #4
    peterpark2027
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    Re: A Problem about warranty sticker broken (a sticker strip near cap screw) 2017/08/01 13:57:44 (permalink)
    Thank a lot. For all comment. I hope it doesn't affect my warranty.
    Anyway, I wait for EVGA official to answer and confirm.
     
    Thank you again.
    O.S.
     
     
    #5
    BrandonS
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    Re: A Problem about warranty sticker broken (a sticker strip near cap screw) 2017/08/01 14:12:11 (permalink)
    The above answers are correct; this sticker was added just to alert our warehouse team that the card may have been opened at some point, so they will need to inspect everything a little closer. This will not affect your warranty in any way, and thank you for joining the forums! I would also urge you to create one account and stick with it, rather than creating multiple accounts, as it makes your older posts easier to find. 
    #6
    peterpark2027
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    Re: A Problem about warranty sticker broken (a sticker strip near cap screw) 2017/08/01 14:16:20 (permalink)
    Thank for answer and confirmed.

     
    post edited by peterpark2027 - 2017/08/01 14:18:37
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    Hoggle
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    Re: A Problem about warranty sticker broken (a sticker strip near cap screw) 2017/08/01 14:22:27 (permalink)
    The reason for the sticker is a good one when you think about it for the warehouse staff. I am sure there are times people try to use a third party cooler and like forget things like thermal pads and burn out the card only to put the original cooler back on to try to RMA it.

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