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3/4ths of my 3080 FTW ULTRA's big LED bar went out

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InsanityOnABun
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2021/01/28 19:41:25 (permalink)
See attached image. This seems to have just happened while the computer was on. I looked at it, it was fine, I walked away for a bit and came back to it, it was like this.
 
Updated Precision X1, which then prompted for a firmware update. No change from either.
 
The EVGA logo on the end of the card is unlit as well. I really hope I don't have to go through the RMA process...
 
Edit: current completed troubleshooting...
Adjusted settings in Precision, updated Precision, updated firmware via Precision, unplugged PSU and discharged via holding power button, reseated 8-pin cables, reseated card. Haven't attempted plugging it into the other computer I have here yet, but that's on my radar for probably tomorrow - I'm too annoyed with it now to take it out again.
 
For completeness, the card is supported to prevent sagging - you can see the ELV8 support bracket in the picture.
post edited by InsanityOnABun - 2021/01/28 21:48:12

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    richardgoncalves
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    Re: 3/4ths of my 3080 FTW ULTRA's big LED bar went out 2021/01/28 20:51:17 (permalink)
    Have you tried to mess with the RGB settings in Precision?

    What have you done to troubleshoot?
    #2
    InsanityOnABun
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    Re: 3/4ths of my 3080 FTW ULTRA's big LED bar went out 2021/01/28 21:06:26 (permalink)
    richardgoncalves
    Have you tried to mess with the RGB settings in Precision?

    What have you done to troubleshoot?

    Adjusted settings in Precision, updated Precision, updated firmware via Precision, unplugged PSU and discharged via holding power button, reseated 8-pin cables, reseated card. Haven't attempted plugging it into the other computer I have here yet, but that's on my radar for probably tomorrow - I'm too annoyed with it now to take it out again.
     
    For completeness, the card is supported - you can see the ELV8 support bracket in the picture.
    #3
    InsanityOnABun
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    Re: 3/4ths of my 3080 FTW ULTRA's big LED bar went out 2021/02/02 21:19:44 (permalink)
    I'm going to take dead silence as no one has any words of wisdom besides RMA the thing...
    #4
    ty_ger07
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    Re: 3/4ths of my 3080 FTW ULTRA's big LED bar went out 2021/02/02 21:28:40 (permalink)
    It looks like 3/4 of it burned out.  I don't know what else to say.

    ASRock Z77 • Intel Core i7 3770K • EVGA GTX 1080 • Samsung 850 Pro • Seasonic PRIME 600W Titanium

    #5
    schulmaster
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    Re: 3/4ths of my 3080 FTW ULTRA's big LED bar went out 2021/02/02 21:39:57 (permalink)
    InsanityOnABun
    I'm going to take dead silence as no one has any words of wisdom besides RMA the thing...


    If you want wisdom, get a refund. If you want a solution, leverage EVGA’s unparalleled customer service* to engage in an RMA.

    *Customer service experience does not apply to QC, transparency, and/or design.

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    #6
    richardgoncalves
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    Re: 3/4ths of my 3080 FTW ULTRA's big LED bar went out 2021/02/03 09:38:30 (permalink)
    schulmaster
    InsanityOnABun
    I'm going to take dead silence as no one has any words of wisdom besides RMA the thing...


    If you want wisdom, get a refund. If you want a solution, leverage EVGA’s unparalleled customer service* to engage in an RMA.

    *Customer service experience does not apply to QC, transparency, and/or design.


    Brilliant
    #7
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