Code.ScottLe
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My brand new FTW3 Ultra 3090 is showing solid RED light above the right-most power connector. I have been reading about the RLOD issues that flagging the card before buying so i was a bit cautious but the system is still booting (on a 1000W Seasonic Tx-1000) with that red light illuminated.
Is this considered to be a power issue with that one particular connector? I have tried to switches the power cables around to different ports, different cables and only that one LED above the right-most connector is lit up. There are also no updates for Firmware that I can find in PrecisionX.
Anybody have any other ideas before I call in next Monday for RMA? (Also remind me to never put/install a new component on a Friday afternoon/night ever again...)
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rjbarker
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Saturday, March 26, 2022 5:35 AM
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Other than ensuring all power connectors properly seated (at both ends), Card firmly seated in slot and vbios updated...likely no other options but to contact customer service.
You could try completely powering down PC including switching off power to the psu for 20s or so, power the whole system up and see if red light still there.
btw...I call it a visit to the Red Light District....on a bright note my RMA process was painless and fast (being in Canada). The replacement Card obviously a refurb, but in all honesty its a better Card than my other....OC's a bit better, just hope it lasts longer then 3 months...so far so good!
Goodluck.
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Code.ScottLe
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Saturday, March 26, 2022 5:38 AM
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I hope that i can get a brand new one rather than a refurbish because this one is literally brand new and just received today. Also, should I swap back to my old card for now or keep running this thing? I don't felt comfortable enough about it running with a potential power problem like that so have been thinking of just chucking my old card back in. EDIT: don't feel comfortable with it running like that. Put it back inside the wrap and the box. At least I can stare at it for the entire weekend then...
post edited by Code.ScottLe - Saturday, March 26, 2022 6:01 AM
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ty_ger07
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Saturday, March 26, 2022 1:30 PM
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Code.ScottLe
I hope that i can get a brand new one rather than a refurbish because this one is literally brand new and just received today.
A brand new card within 30 days of purchase should be replaced with a brand new card, but it is subject to availability. Right now the availability doesn't seem to bad, so I would expect a brand new one.
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Code.ScottLe
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Monday, March 28, 2022 5:09 PM
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So I just called support,
They said that the furthest LED to the right indicating that the card thinks it is in "Flash" mode. Even though PrecisionX doesn't have any update for me (Firmware version 18.01.00). Not sure how to resolve this but going to run some benchmark now and see if we gonna have any problems.
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wmmills
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Monday, March 28, 2022 5:44 PM
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Code.ScottLe
So I just called support,
They said that the furthest LED to the right indicating that the card thinks it is in "Flash" mode. Even though PrecisionX doesn't have any update for me (Firmware version 18.01.00). Not sure how to resolve this but going to run some benchmark now and see if we gonna have any problems.
So uninstall Precision first, then reboot. Are you using 3 separate line 8 pin plugs from your psu to the card? If you are sharing any one plug with two connectors on the card, its going to give you issues. A cmos reset might help too since you just installed it, but try the other fixes first.
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Code.ScottLe
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Monday, March 28, 2022 5:51 PM
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wmmills
Code.ScottLe
So I just called support,
They said that the furthest LED to the right indicating that the card thinks it is in "Flash" mode. Even though PrecisionX doesn't have any update for me (Firmware version 18.01.00). Not sure how to resolve this but going to run some benchmark now and see if we gonna have any problems.
So uninstall Precision first, then reboot. Are you using 3 separate line 8 pin plugs from your psu to the card? If you are sharing any one plug with two connectors on the card, its going to give you issues. A cmos reset might help too since you just installed it, but try the other fixes first.
Yep, thing is sitting on 3 different power connector. Also tried switching around, and also other cables, but that is the only LED that is lighting up (and yes, verified with original PSU cable as well so it isn't about the CableMod ones).  Annoyances aside, I just want to make sure that this isn't power-related. Just plugged it back in and run a quick TimeSpy benchmark and things seems to be fine with good score (20108). Some other people on Discord suggest that I can try re-flashing the BIOS to see if that LED gonna go away so I might try that next if this is not the RLOD issue (or can lead to it).
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RogueMaster
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Monday, March 28, 2022 7:42 PM
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Have you tried the second BIOS on the card to see if it gives you the red light?
If the red light goes away on the second BIOS, it may well be that the first one didn't properly flash.
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Code.ScottLe
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Monday, March 28, 2022 7:43 PM
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RogueMaster
Have you tried the second BIOS on the card to see if it gives you the red light?
If the red light goes away on the second BIOS, it may well be that the first one didn't properly flash.
Yep, tried to flip it over to the second BIOS/OC one and still the same red light. Talked to the support, going to do RMA/ Jacob also said that the card is "fine" but the red light stays. Damn thing is bright so I'm just going to take advantage of the recently-bought to just exchange for a new one.
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RogueMaster
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Monday, March 28, 2022 7:56 PM
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Those red LEDs are definitely an attention getter. LOL
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bill1024
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Monday, March 28, 2022 9:29 PM
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Code.ScottLe
RogueMaster
Have you tried the second BIOS on the card to see if it gives you the red light?
If the red light goes away on the second BIOS, it may well be that the first one didn't properly flash.
Yep, tried to flip it over to the second BIOS/OC one and still the same red light.
Talked to the support, going to do RMA/ Jacob also said that the card is "fine" but the red light stays. Damn thing is bright so I'm just going to take advantage of the recently-bought to just exchange for a new one.
Did you have fast boot disabled in the BIOS and window after you switched the switch on the GPU and rebooted? If not the system does not always see any hardware change if fast boot is enabled.
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Code.ScottLe
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Monday, March 28, 2022 11:59 PM
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bill1024
Code.ScottLe
RogueMaster
Have you tried the second BIOS on the card to see if it gives you the red light?
If the red light goes away on the second BIOS, it may well be that the first one didn't properly flash.
Yep, tried to flip it over to the second BIOS/OC one and still the same red light.
Talked to the support, going to do RMA/ Jacob also said that the card is "fine" but the red light stays. Damn thing is bright so I'm just going to take advantage of the recently-bought to just exchange for a new one.
Did you have fast boot disabled in the BIOS and window after you switched the switch on the GPU and rebooted?
If not the system does not always see any hardware change if fast boot is enabled.
I would be doing that if I was getting RLOD with no video output, but in this case, the red light is on but i can still see video output and boot into Windows. Even ran through TimeSpy no problem. Does the card actually requires fast boot off/csm off for the BIOS to switch? I just flipped it to OC on the card and start it up again, and it didn't complain.
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rjbarker
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Tuesday, March 29, 2022 2:15 AM
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RMA the Card....you shouldnt have a fixed red led above the power connector....
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ty_ger07
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Wednesday, March 30, 2022 11:26 AM
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Code.ScottLe
Does the card actually requires fast boot off/[secure boot] off for the BIOS to switch?
Yes, often times. Otherwise, the system operates using a validated old copy of the VBIOS for speed and security reasons. Speed: it doesn't need to wait for the card to initialize to shadowcopy the VBIOs again, it just proceeds with an old copy and continues with the boot process while the card is still initializing. Security: if someone tries to modify your hardware or hardware's firmware, the system won't boot up (if hardware change) or nothing will be different (if firmware change) since the system is using a validated old copy of the firmware ("VBIOS" in this case). "Validated": in-so-much as you told the system it was valid at the time that you chose to enable secure boot.
post edited by ty_ger07 - Thursday, March 31, 2022 3:34 PM
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wmmills
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Thursday, March 31, 2022 10:53 AM
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rjbarker
RMA the Card....you shouldnt have a fixed red led above the power connector....
+1... Agreed. The best thing to do at this point is just exchange it out and let evga deal with it.You did what you could to troubleshoot it. They have the time, money and equipment to play with it. 
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liud21
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Thursday, March 31, 2022 12:52 AM
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100CAD to ship it back.. lol
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the_Scarlet_one
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Thursday, March 31, 2022 3:26 PM
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This will sound crazy, but have you verified the cables have the correct end of the 8 pin plugged into the PSU and the correct end into the GPU. I know it sounds silly, but a few people have had the PSU side of the cable plugged into the GPU, and it caused a red light to come up. Upon switch then cable around, it alleviated the issue.
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talon951
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Thursday, March 31, 2022 4:27 PM
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I think the only reason to RMA is for potential resale of the card. Since the warranty is long, I'd probably wait if this card is a good sample. Jacob already said on Twitter that the card is fine.
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redteamgo
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Thursday, March 31, 2022 4:53 PM
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for a brand new card, i'd do an advance RMA. use what you've got til the new one gets to you.
if there is nothing wrong with the card operationally but the status indicator is broken, EVGA can refurb the problem and send it back out then.
best of luck.
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ty_ger07
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Thursday, March 31, 2022 5:13 PM
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I would try booting with fast startup and secure boot disabled first, since it is supposedly a firmware issue and those features are known to impede proper updating and use of firmware.
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RogueMaster
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Friday, April 01, 2022 8:53 PM
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liud21
100CAD to ship it back.. lol
I feel your pain. I made the mistake of buying an MSI water cooler that turned out defective. So far I've returned two MPG K360's to them, at over $50US each. The latest replacement is a completly different item that I'm sure I'm going to get stuck paying the freight on again to correct their mistake. It can be painful doing an RMA. I understand the manufacturers not wanting to pay up front, with so many returns not being defects after all, but they really should do something to help us offset the costs when it's a true defective. It's not our fault when they make a shoddy product. /soapbox off
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Code.ScottLe
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Saturday, April 02, 2022 5:54 AM
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Sorry, I have been busy with work in the last few days.
Went ahead with the advanced RMA, had to explain to the wife why the hell 4K is gone from the account because advanced RMA now asking for ridiculous amount of money ahead of time because people were taking advantage of the program to just basically get 2 cards and then scalp them on Ebay (was told this by the person on the phone).
Card arrived today, pop it in, and no more red light, but precisionX 1 is reporting that it has a firmware update that I need to take before I can use it. At this point, I am scared to update it. Why can't we at least know ahead of time which firmware we are on and what are we updating to, just so i can search ahead of time if people have problem with it? A bit of a missed opportunity there if any of the precisionX 1 dev come across this thread.
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RogueMaster
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Sunday, April 03, 2022 0:39 PM
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Should be fine with the update. New cards almost always require an update. Between storage time, transit time from the factory and other factors, there's always a gap in firmware.
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ty_ger07
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Sunday, April 03, 2022 2:54 AM
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Remember to disable secure boot and fast startup before doing the firmware update.
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Code.ScottLe
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Re: 3090 FTW3 Ultra POST into system but red light above right most connector
Monday, April 04, 2022 3:33 AM
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ty_ger07
Remember to disable secure boot and fast startup before doing the firmware update.
As precaution, i have already disabled fast boot in Windows/ fast-start up in UEFI/BIOS and not running secure boot, just in case when I felt a bit braver in the future to perform the upgrade...
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