Tech_RayH
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 14:57:12
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bswope35 Thank you for contacting us here with that information. I'm taking a look at the SC Gaming Black Edition on the step up list. The SC Black Edition is using an ICX Cooler, which would make it a custom PCB as it has the 9 thermal sensors added (larger PCB). The Hybrid kit that you've purchased is made for the reference designs and not Custom PCB's. In short, it's not supported at the moment, you can try if you'd like. Please keep in mind that any modifications done to the card may cause you to void the warranty if damages were to occur during the process.
Thank you for reaching out to us. Sorry to hear about the miss-information in the reply from one of our techs. The info is not correct, the PCB on the Black Edition is reference. The card does not have the sensors, as you say. PCB size will match the FE card, it is not larger. For that matter the SC2 with the sensors is not larger, but is not hybrid compatible due to the additional iCX hardware. The mounting hardware on the Black Edition is a little different due to the iCX cooler. You can use the Hybrid Kit, but not the backplate of the iCX card, unless our product team Team (Jacob or Lee or Dave) says differently. Please to do not be put off by card modding, we welcome and encourage customers to change the product to suit your needs so long as the card can be reversed to the original state for RMA purposes.
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dlomond
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 15:53:49
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No Back plate means that is it not Compatible end of story. why is't it.It is the same PCB from the reference so the backplate screws are then same. why don't evga make screws that work for the product. I bought the cooler because it was Compatible. Evga should fix this.
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invite
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 16:14:51
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bcavnaugh
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 16:21:33
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dlomond
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 17:10:31
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I am going to try to get this fixed but it is going to take time. it is only screws so i don't know what the big deal about it to fitting is it looks like evga didn't want to put the screws in the kit.
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dlomond
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 17:12:50
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bcavnaugh
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 17:24:55
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dlomond
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 17:31:10
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It is only the standoff I might sand them down when I get my cards I have to get the cards first I have the coolers.
post edited by dlomond - 2017/05/21 17:48:20
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bcavnaugh
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 17:37:20
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dlomond It is only the standoff I might sand them down when I get my cards I have to get the cards first I have the coolers.
Well Keep Us All Posted, Maybe You Can Create Your Own Thread To Make It Official.
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dlomond
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 18:00:42
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Will do I am in the step up so don't know how long it is going to be.
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bcavnaugh
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 18:07:22
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dlomond Will do I am in the step up so don't know how long it is going to be.
Might at well start Now!
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bswope35
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 18:38:06
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bcavnaugh
invite So, just to clarify because I'm slow.. This cooler: http://www.evga.com/products/product.aspx?pn=400-HY-5388-B1 is compatible with this card: http://www.evga.com/products/product.aspx?pn=11G-P4-6393-KR but the backplate won't work?
No it not for this card EVGA GeForce GTX 1080 Ti SC Black Edition GAMING, 11G-P4-6393-KR, 11GB GDDR5X, iCX Cooler & LED It is for this Card 11G-P4-6390-KR EVGA GeForce GTX 1080 Ti FOUNDERS EDITION, 11G-P4-6390, 11GB GDDR5X And the NVIDIA Titan X (Pascal) Graphics Card. As stated under Each Product Compatibility But you can use the below. As Listed here: https://www.ekwb.com/configurator/ EK-FC TitanX Pascal-Nickel Plated Copper Water Block with Plexi Top for Nvidia TitanX Pascal EK-FC TITANX-PAS-GTX-NP 1 EK-FC Titan X Pascal Backplate - Nickel for EK-FC TitanX Pascal GTX Series Water Blocks EK-FCTITANX-PAS-NK-BP 1 But the you could Jerry Rig to work as others have done.
I think the confusion comes from the fact that http://www.evga.com/products/product.aspx?pn=400-HY-5388-B1 is a little unclear in what is supports and what it does not support. You are correct that the compatibility tab only lists the FE. However, the overview tab lists this kit as compatible with a variety of part numbers, including the 1080 Ti SC Black: http://www.evga.com/products/product.aspx?pn=11G-P4-6393-KR. Additionally, there does not seem to be any indication that some models can use the backplate (FE) but that others cannot (SC Black). Based on everything I've seen in this thread, and EVGA's own product page, I think dlomond is correct in stating that the SC Black is compatible with the current Hybrid Kit as long as the backplate is left off.
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bswope35
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 18:51:50
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EVGATech_RayH Thank you for reaching out to us. Sorry to hear about the miss-information in the reply from one of our techs. The info is not correct, the PCB on the Black Edition is reference. The card does not have the sensors, as you say. PCB size will match the FE card, it is not larger. For that matter the SC2 with the sensors is not larger, but is not hybrid compatible due to the additional iCX hardware. The mounting hardware on the Black Edition is a little different due to the iCX cooler. You can use the Hybrid Kit, but not the backplate of the iCX card, unless our product team Team (Jacob or Lee or Dave) says differently. Please to do not be put off by card modding, we welcome and encourage customers to change the product to suit your needs so long as the card can be reversed to the original state for RMA purposes.
Ray, thank you for the follow up on this as it confirms what we seem to have discovered regarding the SC Black and this kit. I have no issues replacing the cooler, and the fact that EVGA allows customers to do this without affecting the warranty is one of the many reasons I chose EVGA when purchasing the 1080 (and now stepping up to the 1080 Ti). I purchased the kit under the assumption that even with the SC Black, I would be able to easily reinstall the backplate like so many of the FE users had done. That sadly does not appear to be the case but perhaps I should have done some more digging prior to jumping on the hybrid kit while it was in stock. I've seen some tweets and other posts indicating that there may be a different hybrid kit on the way that is based off of the SC2 Hybrid card. I obviously don't know if that will work with the SC Black either, but I will certainly keep an eye out for more information. In the meantime, I'm sure the ICX cooler will be more than adequate.
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invite
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 18:55:28
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bcavnaugh
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 19:02:12
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invite
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 19:15:19
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That kinda sucks that the back plate won't work at all. I'd honestly pay $50 for a back plate to work for it.
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bcavnaugh
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 19:29:11
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invite That kinda sucks that the back plate won't work at all. I'd honestly pay $50 for a back plate to work for it.
Yea! It was sad that EVGA never released a Back Plate for 1080 Card none FE Model that is.
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dlomond
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 20:17:44
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the op of the thread said that the back plate works all the holes line up but there is a gap so if we sand down the stand off that holds the black plate on it should fit. The stand off is just too long that is the problem evga should fix the problem it is even a problem it is just product that is rushed to the public to make money.Will hare to wait to see what i can do to make it work but it hard to fix if i don't have the cards.Also will phone evga and ask will they did not fix it. they should not say it works if it don't. it is sad that they don't want to fixed something that is so easy to fix.
post edited by dlomond - 2017/05/21 20:28:31
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bcavnaugh
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 20:44:18
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EVGATech_LeeM Generally, the instructions show that the backplate is not meant to be reinstalled. Have you tried installing the kit without the backplate? I realize that some are able to get the backplate back on (likely Founders Edition cards), but that wasn't the intention of the kit.
dlomond the op of the thread said that the back plate works all the holes line up but there is a gap so if we sand down the stand off that holds the black plate on it should fit. The stand off is just too long that is the problem evga should fix the problem it is even a problem it is just product that is rushed to the public to make money.Will hare to wait to see what i can do to make it work but it hard to fix if i don't have the cards.Also will phone evga and ask will they did not fix it. they should not say it works if it don't. it is sad that they don't want to fixed something that is so easy to fix.
wanako
dlomond Do all the holes line up for the back plate on the black edition if so all we need to new screws to connect the blackplate. Yes, all the screw holes align correctly, it's just a matter of having longer screws, from what I can see. Or you can go and modify the ICX backplate by digging into the screw holes to make them deeper.
This would Void your Warranty (IMO) The only thing users have is more of a chance of breaking one of the small parts on the Card. Still you may Jerry Rig your Card and Force it to work. EVGATech_RayH
bswope35 Thank you for contacting us here with that information. I'm taking a look at the SC Gaming Black Edition on the step up list. The SC Black Edition is using an ICX Cooler, which would make it a custom PCB as it has the 9 thermal sensors added (larger PCB). The Hybrid kit that you've purchased is made for the reference designs and not Custom PCB's. In short, it's not supported at the moment, you can try if you'd like. Please keep in mind that any modifications done to the card may cause you to void the warranty if damages were to occur during the process.
Thank you for reaching out to us. Sorry to hear about the miss-information in the reply from one of our techs. The info is not correct, the PCB on the Black Edition is reference. The card does not have the sensors, as you say. PCB size will match the FE card, it is not larger. For that matter the SC2 with the sensors is not larger, but is not hybrid compatible due to the additional iCX hardware. The mounting hardware on the Black Edition is a little different due to the iCX cooler. You can use the Hybrid Kit, but not the backplate of the iCX card, unless our product team Team (Jacob or Lee or Dave) says differently. Please to do not be put off by card modding, we welcome and encourage customers to change the product to suit your needs so long as the card can be reversed to the original state for RMA purposes.
post edited by bcavnaugh - 2017/05/21 20:57:54
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dlomond
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/05/21 21:08:55
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You know that the screws come with the kit.That is the problem evga did not put the right screws in the kit to use the black plate. So we can't use the black plate If we find new screws or better yet evga gave the right ones this would not be a problem.Like i said before i need the cards to see what can be done. it is just screws only .If evga did their homework this would not have happen in the first place. evga can't say it works if you can't put all the pieces on the card. Everyone who wants the kit wants to install the back plate.
post edited by dlomond - 2017/05/21 21:18:20
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viciousmoth
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/06/22 13:09:02
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Hi OP, just wondering if you were ever able to resolve this mess? Thanks for the updates. The only reason I purchased the SC Black edition was the listed compatibility (besides the FE card) with the hybrid cooling kit. So disappointing. wanako Yeah, I haven't gotten anything back yet, so I'm figuring it may be a lost cause? Don't know.
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ipkha
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/06/22 13:58:51
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My SC Black comes in on monday. I'll gave to see how everything works out. The answer is to buy slightly longer screws, but just slightly longer screws as we still want a good pressure on the shroud.
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viciousmoth
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/06/22 14:06:08
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ipkha My SC Black comes in on monday. I'll gave to see how everything works out. The answer is to buy slightly longer screws, but just slightly longer screws as we still want a good pressure on the shroud.
Good luck on Monday! Would really appreciate if you can keep us updated. This thread has the most information that I've been able to find so far.
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dlomond
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/06/22 14:08:12
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Doing mind tonight will tell you what I find
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dlomond
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/06/22 14:13:19
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Going to try to use the screws from the black edition .
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JosephL
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/06/22 14:32:17
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I have looked into the compatibility with the GTX 1080 Ti SC Black Edition and the Hybrid Kit. I spoke with our product team who confirmed that the Hybrid Kit is compatible but you will not be able to install the backplate along with it. I do apologize for any inconveniences this may cause. Please keep in mind that the backplate is cosmetic and will not improve temperatures or performance of the card. The Hybrid will improve temperatures and likely the performance greatly. I absolutely recommend the Hybrid Kit and cards!
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bswope35
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/06/22 14:40:58
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viciousmoth Hi OP, just wondering if you were ever able to resolve this mess? Thanks for the updates. The only reason I purchased the SC Black edition was the listed compatibility (besides the FE card) with the hybrid cooling kit. So disappointing.
Not OP, but I had been interested in this as well. Unfortunately, I ended up returning my Hybrid kit unopened due to this thread. I contacted support early on and was informed that the backplate is not intended to be used with the current Hybrid kit and Ray later confirmed the same in this thread as well. It may be possible with some extra hardware and thicker thermal pads, but without knowing the sizes needed I didn't take the chance on keeping the kit that I had. I'm running the SC Black on air now and it is OK but I'd definitely like to get it on water somehow to keep noise down and boost clocks over 2GHz. I'm still hoping there is some solution through EVGA or a release of an SC2 style kit, but I'm keeping my options open. I recently came across the new Fluid Gaming line of products from EKWB. You can pick up the A240G for only $230. That's a marginal bump over EVGA's increased Hybrid price but gives you a complete CPU & GPU cooling solution and gets your foot in the door of full custom loop cooling. I am just not sure if the included 240mm radiator is enough to keep up with both a CPU and GPU as power hungry as the 1080 Ti. It has some limited options when it comes to expanding the loop since it is all aluminum but they are planning to release standalone parts and I'm waiting to see what comes of that. I've never considered a custom loop due to the cost but this has me intrigued. It might be worth looking into if you are at all interested in building a custom loop. EDIT: Thanks for confirming Joseph. I am aware the backplate does not contribute to cooling in a meaningful way, but the lack of one is a detractor for those who have windowed cases and care about the aesthetics of their build. It is definitely a shame given how great all of the other EVGA cards look. Don't get me wrong, I love the SC Black card that I have, and for those who have closed cases or don't care I'm sure the Hybrid kit is amazing.
post edited by bswope35 - 2017/06/22 14:49:58
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dlomond
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/06/22 16:43:14
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very quick update just took of cooler you have to use the screws that come with the kit the black edition backplate screws are part of the backplate and can't be removed.
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EVGA_Lee
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/06/22 18:02:08
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We are planning to release a separate 1080 Ti Hybrid, designed to work with cards like the 1080 Ti SC Black Edition and 1080 Ti SC2. Jacob's mentioned it before, but it will still be a little while before we receive them. The backplates are usable with the newer Hybrid kit, as well. You can't really compare the kits, because the newer one will be similar to the SC2 Hybrid, while the current 5388 kit is based on the regular design of a custom full-PCB baseplate and shroud. The accessories, including screws, are different, as well. The main issue stems from the fact that the SC Black Edition backplate screw holes are a little larger than the holes in the Founders Edition, while the SC Black Edition screws are thinner than the standoff screws used between the PCB and backplate on the Founders Edition. Founders Edition backplates have two very small squares of thermal pads, total; on the other hand, the SC Black Edition and other iCX Cooling/Tech cards have a great number of thermal pads and are designed to be used without standoffs. Although the 5388 kit does provide screws for a compatible card to be used without a backplate (in addition to the screws provided for compatible backplates), those screws are not long enough to be used with a backplate, and would be too thick to work with a 1080 Ti using an iCX Cooling backplate. To illustrate, here's a picture of the screws side by side: The top two screws are used as the Founders Edition backplate screws and standoff screws, used between the PCB and backplate, respectively. The third screw is used for cards which cannot use a backplate (includes 1080 Ti Black Edition, but also 1080/1070 cards in the compatibility list, as well). The last screw is used on iCX Cooling backplates. You can see that's a bit longer to cover the distance between the backplate and baseplate, but thicker than than the top screw, and thinner than the standoff screw. Unfortunately, there isn't much room to find a screw that would let you use the 5388 Hybrid Kit and a 1080 Ti SC Black Edition backplate. If you're dead-set on using a Hybrid kit and a 1080 Ti SC Black Edition card with its backplate, then I encourage you to wait until the next Hybrid kit comes out.
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viciousmoth
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Re: 1080 Ti Black Edition Backplate with Hybrid Cooler
2017/06/22 19:55:10
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Not OP, but I had been interested in this as well. Unfortunately, I ended up returning my Hybrid kit unopened due to this thread. I contacted support early on and was informed that the backplate is not intended to be used with the current Hybrid kit and Ray later confirmed the same in this thread as well. It may be possible with some extra hardware and thicker thermal pads, but without knowing the sizes needed I didn't take the chance on keeping the kit that I had. I'm running the SC Black on air now and it is OK but I'd definitely like to get it on water somehow to keep noise down and boost clocks over 2GHz. I'm still hoping there is some solution through EVGA or a release of an SC2 style kit, but I'm keeping my options open. I recently came across the new Fluid Gaming line of products from EKWB. You can pick up the A240G for only $230. That's a marginal bump over EVGA's increased Hybrid price but gives you a complete CPU & GPU cooling solution and gets your foot in the door of full custom loop cooling. I am just not sure if the included 240mm radiator is enough to keep up with both a CPU and GPU as power hungry as the 1080 Ti. It has some limited options when it comes to expanding the loop since it is all aluminum but they are planning to release standalone parts and I'm waiting to see what comes of that. I've never considered a custom loop due to the cost but this has me intrigued. It might be worth looking into if you are at all interested in building a custom loop. EDIT: Thanks for confirming Joseph. I am aware the backplate does not contribute to cooling in a meaningful way, but the lack of one is a detractor for those who have windowed cases and care about the aesthetics of their build. It is definitely a shame given how great all of the other EVGA cards look. Don't get me wrong, I love the SC Black card that I have, and for those who have closed cases or don't care I'm sure the Hybrid kit is amazing. Thanks for the update and tips. It is a shame that this was overlooked, and that you would have kept the hybrid kit if it was compatible. They are losing sales. Thanks for the info on the custom loop, definitely something to at least look into!
post edited by viciousmoth - 2017/06/22 20:03:31
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