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1080 GTX Suddenly Screen Going Black In-Game + Green Lines

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EliteWing
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2016/10/05 22:33:45 (permalink)
Just got my EVGA 1080 GTX, and encountering some issues. Need to know if this is a known issue, and or if I should just RMA it?
 
Only while ingame, the screen will suddenly go black for 1-2 seconds. Seems to happen every 3min or so...
Also, some games have already shown some horizontal green lines...
 
I heard the EVGA GeForce GTX 1080 FTW DT GAMING ACX 3.0 had some bad batches, and this is a shame to hear that I may have received one from that batch :(
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    HelixBrightstar
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    Re: 1080 GTX Suddenly Screen Going Black In-Game + Green Lines 2016/10/05 22:47:40 (permalink)
    Have you tried uninstalling the drivers and re-installing them?

    Be the change you want to see in others.
     
    CASE: IN WIN GRone White Steel ATX Full Tower
    MOBO: GIGABYTE G1 Gaming GA-Z170X-Gaming 7
    CPU: i7-6700K at 4.6 GHz                                  
    CPU Cooler: COOLER MASTER Hyper 212 EVO 
    GPU: EVGA GeForce GTX 1070 FTW 
    RAM: G. SKILL TridentZ Series 16 GB DDR4
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    EliteWing
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    Re: 1080 GTX Suddenly Screen Going Black In-Game + Green Lines 2016/10/05 23:35:34 (permalink)
    Yes I have.
    #3
    HelixBrightstar
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    Re: 1080 GTX Suddenly Screen Going Black In-Game + Green Lines 2016/10/05 23:46:48 (permalink)
    Are you still hearing the game's sound when the screen goes black?

    Be the change you want to see in others.
     
    CASE: IN WIN GRone White Steel ATX Full Tower
    MOBO: GIGABYTE G1 Gaming GA-Z170X-Gaming 7
    CPU: i7-6700K at 4.6 GHz                                  
    CPU Cooler: COOLER MASTER Hyper 212 EVO 
    GPU: EVGA GeForce GTX 1070 FTW 
    RAM: G. SKILL TridentZ Series 16 GB DDR4
    PSU: CORSAIR RM750X 750W 80 PLUS GOLD

    #4
    Sajin
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    Re: 1080 GTX Suddenly Screen Going Black In-Game + Green Lines 2016/10/06 02:19:57 (permalink)
    What are your full system specs? Don't forget to list make/model/age of your psu. It sounds like you received a bad card. Have you tried running the card in debug mode yet?


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #5
    EliteWing
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    Re: 1080 GTX Suddenly Screen Going Black In-Game + Green Lines 2016/10/06 09:55:43 (permalink)
    HelixBrightstar
    Are you still hearing the game's sound when the screen goes black?




    Yes I am ... very strange.
     
    Sajin
    What are your full system specs? Don't forget to list make/model/age of your psu. It sounds like you received a bad card. Have you tried running the card in debug mode yet?




    Operating System
        Windows 10 Home 64-bit
    CPU
        Intel Core i7 4770K @ 3.50GHz    46 °C
        Haswell 22nm Technology
    RAM
        16.0GB Dual-Channel DDR3 @ 801MHz (11-11-11-28)
    Motherboard
        ASUSTeK COMPUTER INC. MAXIMUS VI HERO (SOCKET 1150)    36 °C
    Graphics
        ASUS MG28U (3840x2160@60Hz)
        PanasonicTV0 (1920x1080@30Hz)
        VG248 (1920x1080@60Hz)
        4095MB NVIDIA GeForce GTX 1080 (EVGA)    63 °C
    Storage
        232GB Samsung SSD 850 EVO 250GB (SSD)    21 °C
        2794GB Western Digital WDC WD30EZRZ-00Z5HB0 (SATA)    25 °C
        119GB ATA Samsung SSD 840 SCSI Disk Device (SSD)    26 °C
     
     
    ALSO, for some reason in my Nvidea control panel, for my 4k monitor... the resolution setting will only say 4k if plugged in through HDMI cable. With DP cord it only shows the option for 3840x2160.
    Are these both technically 4k resolutions regardless if its not labeled?
    #6
    EliteWing
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    Re: 1080 GTX Suddenly Screen Going Black In-Game + Green Lines 2016/10/06 10:05:06 (permalink)
    Here is a screenshot of my control panel resolutions. As you can see... no 4k is listed under ultra hd :/
     
     
     
     

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    #7
    Sajin
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    Re: 1080 GTX Suddenly Screen Going Black In-Game + Green Lines 2016/10/06 10:10:31 (permalink)
    3840x2160 is 4k.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #8
    EliteWing
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    Re: 1080 GTX Suddenly Screen Going Black In-Game + Green Lines 2016/10/06 11:08:06 (permalink)
    Sajin
    3840x2160 is 4k.




    Just making sure, thanks. Since before it was literally showing a option under ultra hd "4k".
    #9
    chaosminionx
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    Re: 1080 GTX Suddenly Screen Going Black In-Game + Green Lines 2016/10/06 11:15:33 (permalink)
    Couple of things: 

    1. Try reseating your GPU in the PCIE slot, and check the 8+8 PSU connections, look at them on the card, and check them on the PSU - You might try moving the PSU side of the connection to a different plug if available.

    2. Is the issue happening with both Displayport, and HDMI? Displayport due to the nature of the technology is a bit more finnicky when it comes to having issues with hardware - I would do the testing on the HDMI connection for now, and see if it repeats, Displayport has been known to have issues with cables being used, and the ports themselves.
     
    3. use DDU latest version (http://www.guru3d.com/files-details/display-driver-uninstaller-download.html)  to fully clean up the nvidia drivers, and start fresh and see if the same issue arises.
     
     

    [BUILD] deusEXmachina {complete}
    #10
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