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Helpful Replyreal talk: pls streamline process for ICX upgraders to step up to 1080ti

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sethleigh
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2017/03/01 09:32:24 (permalink)
I signed up for the ICX upgrade in part because of the resetting of the 90-day Step Up program window, and with the impending release of the 1080ti, this might actually come in handy.

So, real talk: I'm still in queue (pending approval) for my ICX upgrade, but if a 1080ti FE or whatever is approved for the Step Up program soon I really don't want to bother with the hassle of removing my 1080 SC, sending it in, getting a 1080 SC2 ICX in return, installing it, applying for the 1080ti step up, then removing the 1080 SC2 ICX, sending it in, etc. It's hassle, it's shipping costs that somebody has to pay, it's products that no longer are new being returned to EVGA that they presumably will lose some value on when recycling them as either returns or whatever.

So, can EVGA please consider, if they haven't already, having a process whereby folks like me who are technically upgrading from ACX to ICX cards simply skip the ICX card and go straight to the 1080ti step up, assuming they are available around the same time? I'd happily do this and save time and money for everyone involved.

By the way, I picked up my 1080 SC something like 8 or 9 months ago, I don't even remember anymore, and yet here for probably a little over $100 I may be stepping up from a 1080 SC to a 1080ti. Only EVGA my friends. Someone please tell me any other video card company that gives anything like these sorts of opportunities to their customers.

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the_Scarlet_one
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 09:40:56 (permalink)
I personally dont see a problem with this, but i can see some people wanting to skip the step up line simply because they are still pending paymrnt for the ICX. I think it would be fair that once you pay, then you can move directly into the 1080ti step up line, as long as there is one, and then start in the new queue. I dont think those pending should get an advantage over those that have already accomplished the upgrade, just because i feel it may cause some turmoil.

Even if you do have to send your card back, get the icx, and then send the ICX back, at least we may have an opportunity that no other company would ever care to offer.
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sethleigh
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 09:52:06 (permalink)
Yeah, no doubt about the opportunity, and presuming that they do offer the 1080ti step up, and that the announcement of that overlaps with me still being pending in the ICX upgrade queue, it would simply make too much sense to allow us to skip actually physically taking delivery of an ICX card that is simply going straight back to EVGA as soon as our names come up in the step up queue.

They may find it simpler to just let the queues function as normally, and trade off losing some money for having a less complicated system. So be it if they go that route, but if they can figure out how to skip the ICX step I think that would be a winner for all involved. Also, I'm not saying anyone who did it this way should cut in line ahead of anyone else in the step up queue. One's place in the step up queue would simply be based on whatever time and date they applied for it, whether they had taken physical delivery of an ICX upgrade already or not.

I guess this would require that a person who was approved for the ICX upgrade and who had paid the $99 already to be given "credit" for step up eligibility, but I'm betting this step up eligibility is tracked by serial number of the eligible cards. Without having received a physical ICX card I wouldn't have a serial number, so they'd have to have some other entry in their database to signify my step up eligibility. Again, this is a question of tradeoffs: do we complicate our system somewhat and save money on skipping physical ICX deliveries that are predestined for return through Step Up, or do we keep the system as is and let it function normally without the risk of new changes, but at some financial cost?

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sethleigh
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 12:36:01 (permalink)
Scarlet-Tech I think it would be fair that once you pay, then you can move directly into the 1080ti step up line, as long as there is one, and then start in the new queue. I dont think those pending should get an advantage over those that have already accomplished the upgrade, just because i feel it may cause some turmoil.

One other angle here: it looks like people in the ICX upgrade queue are going to stay in "pending" status until an ICX card comes available that they could actually be sent - they go from Pending to Approved, pay for it, and a card is actually sent out.

If we're still in Pending status in the ICX queue when (if, but hey, let's be optimistic here) a 1080ti Step Up queue is formed, then if they gave us ICX upgraders an option to pay the $99 immediately and switch directly to the 1080ti Step Up queue, not only would we not have to wait specifically for ICX cards to come available before paying our money, but those after us who just want their ICX cards and not to step up would be shifted earlier in the queue and get their cards a little sooner too. It's a win/win for everyone, with the possible exception of whoever runs the computer program that tracks these programs and who is eligible for what.

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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 12:47:42 (permalink)
I'd be for that as long as they have to wait until those if us that already got the iCX upgrade or already sent their card back get theirs first in the queue. The proposal makes sense though.


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sethleigh
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 13:02:49 (permalink)
ipkha
I'd be for that as long as they have to wait until those if us that already got the iCX upgrade or already sent their card back get theirs first in the queue. The proposal makes sense though.

If you already got the ICX upgrade then you'd be perfectly free to join the 1080ti step up queue as soon as it becomes available. Whether you actually do so before someone who is still in the ICX queue and is then given the opportunity to move over to the 1080ti queue would be up to you and them. I'm not proposing this be done automatically, but rather, that we are given the opportunity to move over to that queue. Everyone in the 1080ti queue would be there in whatever order they took the time to login and join.

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crazyg0od33
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 13:12:41 (permalink)
I think they're saying that we wouldve taken that option had we gotten the chance (my iCX is coming friday, but I wouldve done this if possible), so we'd still be ahead of others in the queue.
 
While I kind of agree - it's a logistical nightmare so I'm fine with not being "first in line" again - I DO think if they move you all over then we shouldn't have to pay shipping a second time to them.
 
That would be where it's not a fair comparison.
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sethleigh
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 13:43:34 (permalink)
crazyg0od33
I think they're saying that we wouldve taken that option had we gotten the chance (my iCX is coming friday, but I wouldve done this if possible), so we'd still be ahead of others in the queue.

 
My suggestion is merely that those waiting in Pending status in the ICX upgrade queue at the time the 1080ti queue opens up be given the option to move over from one to the other without waiting to actually receive an ICX card first. Whether a person does so would be up to them, and I don't think that the order in which anyone received their ICX upgrade should have anything to do with 1080ti queue order, just like normal step up queue order is dependent only on when people joined, not when they purchased their step up-eligible cards.

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dlomond
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 13:47:01 (permalink)
I think it's is a good idea . Because I like to do this.

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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 14:04:03 (permalink)
A few of us have mentioned this in a couple different spots already and like I said before, I agree completely. Shipping to the US from Canada hurts so being able to go straight to the 1080ti without having to ship the 1080 then ship the icx back, would be awesome.
 
Here is the first post where I mentioned it:
http://forums.evga.com/FindPost/2620196
 
And this is the other thread about it:
http://forums.evga.com/Query-ACX-to-ICX-Upgrade-to-1080TI-Stepup-m2620532.aspx
 
Just to keep it as together as possible. And I have no doubt that Evga have seen this thread and the others so hopefully the idea is being brought up the chain of command, if it isn't already being thought of. Lets face it, at the end of the day I don't see how this couldn't save both Evga and the customer both money and time.
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 15:23:07 (permalink)
Scarlet-Tech
I personally dont see a problem with this, but i can see some people wanting to skip the step up line simply because they are still pending paymrnt for the ICX. I think it would be fair that once you pay, then you can move directly into the 1080ti step up line, as long as there is one, and then start in the new queue. I dont think those pending should get an advantage over those that have already accomplished the upgrade, just because i feel it may cause some turmoil.

Even if you do have to send your card back, get the icx, and then send the ICX back, at least we may have an opportunity that no other company would ever care to offer.

I know right makes a lot of sense. 

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sethleigh
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 15:53:46 (permalink)
iPaine, thanks for those links. I hadn't seen those at the time, but yes, they did adequately cover this question.

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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 16:37:39 (permalink)
sethleigh
crazyg0od33
I think they're saying that we wouldve taken that option had we gotten the chance (my iCX is coming friday, but I wouldve done this if possible), so we'd still be ahead of others in the queue.

 
My suggestion is merely that those waiting in Pending status in the ICX upgrade queue at the time the 1080ti queue opens up be given the option to move over from one to the other without waiting to actually receive an ICX card first. Whether a person does so would be up to them, and I don't think that the order in which anyone received their ICX upgrade should have anything to do with 1080ti queue order, just like normal step up queue order is dependent only on when people joined, not when they purchased their step up-eligible cards.




 
totally agree - if you look at the rest of my comment, I think that THAT is the area where "those who already got their upgrade but would have done this if possible" need to be treated differently.
 
Couldnt care if you were 1000 people ahead of me for the step up - I just dont want to be roped into shipping for $26 AGAIN if those who did the same as me but are on a delay wouldnt have to
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 18:06:53 (permalink)
EVGA is being more than fair in the upgrade program, as I have a 1080 SC in route to them and will have a 1080SC ICX by the end of next week. If I can I will step-up to the Ti version but if I miss the 90 day window that's not their fault, they have to draw the lines some where.

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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 18:36:49 (permalink)
I hope this will happen. I'm in Pending Approval still and will for sure be doing the Step Up route how states we can. 

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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 18:43:56 (permalink)
Also pending approval for the ICX upgrade and would be interested in this. Would be nice to skip the additional time, shipping, and installation if possible.

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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 19:13:26 (permalink)
Going through with an ICX to 1080 Ti step up is already going to cost them, I don't understand why they'd bleed the cost of shipping 2 cards and the associated repackaging of both.


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iambert
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 19:20:07 (permalink)
When you guys say pending approval do you mean that you haven't even been approved to pay yet?
 
The reason why I ask is because it seemed to be a pretty quick turn around. I applied the same day the offer was given and was approved on the 17th. I actually went out of town when I was approved so I need to get an extension on the payment. I actually ended up paying the 99.99 today and will be shipping the card tomorrow.
 
To the people who are pending approval, have you not gotten the green light from EVGA to make the upgrade payment?
 
I'm just hoping EVGA allows us to seamlessly wait for the 1080 ti step up rather than having to get the ICX card and then sending it back. Don't really care if I have to wait a month or two, I just rather not get the ICX card in the first place and go directly to the ti.
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the_Scarlet_one
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 19:28:24 (permalink)
iambert
When you guys say pending approval do you mean that you haven't even been approved to pay yet?
 
The reason why I ask is because it seemed to be a pretty quick turn around. I applied the same day the offer was given and was approved on the 17th. I actually went out of town when I was approved so I need to get an extension on the payment. I actually ended up paying the 99.99 today and will be shipping the card tomorrow.
 
To the people who are pending approval, have you not gotten the green light from EVGA to make the upgrade payment?
 
I'm just hoping EVGA allows us to seamlessly wait for the 1080 ti step up rather than having to get the ICX card and then sending it back. Don't really care if I have to wait a month or two, I just rather not get the ICX card in the first place and go directly to the ti.


People are all over the world, and have many different variants of cards. Not every card has been in stock. A persons card type and location are extremely important to how quick someone is processed in the queue. Yes, people have to wait for their approval as the signed up, by location, and by card type, so not everyone has been approved already.
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MaHawkma
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 20:07:56 (permalink)
I'm still pending approval and would be interested in this as well.
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toncij
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 23:36:11 (permalink)
Yes, doing this in europe is also looking as a logical move for them. Would save them money. I'd even pay more than for an IXC tbh...
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/01 23:50:40 (permalink)
another pending approvaler here ready to just get in line for the Ti
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saturngaming
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/02 00:01:16 (permalink)
Requested on 2/12 12 am and it's still pending approval.
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/02 00:02:37 (permalink)
i put mine in and recieved an email on 
 

Sat 2/11, 5:36 AM
 
saying im pending approval but nothing since then.
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DuRKe
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/02 01:00:28 (permalink)
Sounds like wishful thinking, the OP's proposal....they want to make money....that' s all...that is their only concern, if doing all that leads to customer share or whatever and results in them making money, then yeah, i guess...but don't hold your breath



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sethleigh
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/02 03:33:24 (permalink)
DuRKe
Sounds like wishful thinking, the OP's proposal....they want to make money....that' s all...that is their only concern, if doing all that leads to customer share or whatever and results in them making money, then yeah, i guess...but don't hold your breath

Right. And sending out a brand new ICX card to someone who actually just wants a 1080ti, and then receiving said ICX card back a week later but now it's no longer brand new, and having to pay again to ship the 1080ti to the same customer, helps them make more money how?

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Jamsoury
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/02 05:31:25 (permalink)
If you applied for the ICX upgrade, would you get another 90 days to step up from then on? Or limit one step up? Anyone have an idea?
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the_Scarlet_one
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/02 05:47:17 (permalink)
Jamsoury
If you applied for the ICX upgrade, would you get another 90 days to step up from then on? Or limit one step up? Anyone have an idea?


Its very clearly laid out at www.evga.com/icxupgrade. After upgrading, the new cards comes with a 90 day step up window.

The upgrade is not a step-up. It unlocks a new 90 day window for a step up when it ships.
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/02 06:17:51 (permalink)
For the upgrade to ICX we have to pay $100. If we paid ~$600 for the 1080 and the 1080ti is coming out at ~$700.. I wonder if they're going to make us pay again to step up, since we would have already paid the difference of the new card. Does that make sense?
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the_Scarlet_one
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Re: real talk: pls streamline process for ICX upgraders to step up to 1080ti 2017/03/02 06:20:33 (permalink)
Jamsoury
For the upgrade to ICX we have to pay $100. If we paid ~$600 for the 1080 and the 1080ti is coming out at ~$700.. I wonder if they're going to make us pay again to step up, since we would have already paid the difference of the new card. Does that make sense?


As they have already stated, the step up will go off of the lrice of the icx card. So, if the icx card is 639, that is the price it will be based off of after the upgrade.
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