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X99 FTW K not powering on consistantly

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TheDude935
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Re: X99 FTW K not powering on consistantly 2016/12/29 19:54:48 (permalink)
HeavyHemi
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I highly doubt this is cpu related if the OP is able to use the computer all day without any problems.


Well, do you doubt it more than three motherboards having the exact same cold boot issue? We are down to only a few common items being in play. If he takes the board down to just power and CPU, what else is left? I've actually had an issue similar to this where it was the CPU causing a 'double pump' during a cold boot. It ran perfectly fine other than that. These unusual problems always boil down to a process of elimination.
 


I had my CPU swapped out with a completely different one in the shop, and boot up issue still continued


Okay. So we are left with what other things are still in common for all three boards. Have you taken the board down to just CPU and power? No drives, no keyboard, no memory, display etc etc...nothing else plugged in at all.


yes, all that was done at the repair shop, and all my parts were tested in a different system. Everything that could be tested has been tested. yet the issue still persists
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Re: X99 FTW K not powering on consistantly 2016/12/29 20:21:12 (permalink)
So the repair shop tested the motherboard by itself with all different components than yours?

If it persisted then, your motherboard is to blame. Nothing for it but to RMA, unless you aren't running the latest BIOS update (then you should probably update it here - http://www.evga.com/support/download/ )
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Re: X99 FTW K not powering on consistantly 2016/12/30 00:50:01 (permalink)
arestavo
So the repair shop tested the motherboard by itself with all different components than yours?

If it persisted then, your motherboard is to blame. Nothing for it but to RMA, unless you aren't running the latest BIOS update (then you should probably update it here - http://www.evga.com/support/download/ )

Different BIOS versions were tried, an older version seemed to be a little more stable at the repair shop, but when I took it home it didn't solve the problem at all
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Re: X99 FTW K not powering on consistantly 2016/12/30 12:37:08 (permalink)
So, it worked better at the repair shop, but stopped working as well when you got home?

Have you tested a different outlet on a different circuit breaker? The wiring, socket, or circuit breaker may be going bad/are bad.
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TheDude935
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Re: X99 FTW K not powering on consistantly 2016/12/31 11:01:44 (permalink)
arestavo
So, it worked better at the repair shop, but stopped working as well when you got home?

Have you tested a different outlet on a different circuit breaker? The wiring, socket, or circuit breaker may be going bad/are bad.

different houses, power bars and outlets have all be tried. Made no difference
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HeavyHemi
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Re: X99 FTW K not powering on consistantly 2016/12/31 11:40:56 (permalink)
TheDude935
HeavyHemi
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I highly doubt this is cpu related if the OP is able to use the computer all day without any problems.


Well, do you doubt it more than three motherboards having the exact same cold boot issue? We are down to only a few common items being in play. If he takes the board down to just power and CPU, what else is left? I've actually had an issue similar to this where it was the CPU causing a 'double pump' during a cold boot. It ran perfectly fine other than that. These unusual problems always boil down to a process of elimination.
 


I had my CPU swapped out with a completely different one in the shop, and boot up issue still continued


Okay. So we are left with what other things are still in common for all three boards. Have you taken the board down to just CPU and power? No drives, no keyboard, no memory, display etc etc...nothing else plugged in at all.


yes, all that was done at the repair shop, and all my parts were tested in a different system. Everything that could be tested has been tested. yet the issue still persists




Something in common was missed. If everything was tested, the faulty item would have been identified. Something is being missed. 'Yes that was done at the repair shop' doesn't engender confidence. If you're on your third motherboard and have changed every single item that can be connected to the board and the same exact issue exists on all three different motherboards, you have come across a miraculous occurrence.
 
Edit...I decided my tone read as a bit harsh. I wasn't intending it that way... more thinking out loud.
post edited by HeavyHemi - 2016/12/31 17:10:14

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HeavyHemi
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Re: X99 FTW K not powering on consistantly 2016/12/31 11:42:14 (permalink)
arestavo
So the repair shop tested the motherboard by itself with all different components than yours?

If it persisted then, your motherboard is to blame. Nothing for it but to RMA, unless you aren't running the latest BIOS update (then you should probably update it here - http://www.evga.com/support/download/ )



Not only that but THREE motherboards. Something else is going on here.

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Re: X99 FTW K not powering on consistantly 2016/12/31 12:09:27 (permalink)
HeavyHemi
arestavo
So the repair shop tested the motherboard by itself with all different components than yours?

If it persisted then, your motherboard is to blame. Nothing for it but to RMA, unless you aren't running the latest BIOS update (then you should probably update it here - http://www.evga.com/support/download/ )



Not only that but THREE motherboards. Something else is going on here.


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Re: X99 FTW K not powering on consistantly 2016/12/31 16:13:53 (permalink)
HeavyHemi
TheDude935
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I highly doubt this is cpu related if the OP is able to use the computer all day without any problems.


Well, do you doubt it more than three motherboards having the exact same cold boot issue? We are down to only a few common items being in play. If he takes the board down to just power and CPU, what else is left? I've actually had an issue similar to this where it was the CPU causing a 'double pump' during a cold boot. It ran perfectly fine other than that. These unusual problems always boil down to a process of elimination.
 


I had my CPU swapped out with a completely different one in the shop, and boot up issue still continued


Okay. So we are left with what other things are still in common for all three boards. Have you taken the board down to just CPU and power? No drives, no keyboard, no memory, display etc etc...nothing else plugged in at all.


yes, all that was done at the repair shop, and all my parts were tested in a different system. Everything that could be tested has been tested. yet the issue still persists




Something in common was missed. If everything was tested, the faulty item would have been identified. Something is being missed. 'Yes that was done at the repair shop' doesn't engender confidence. If you're on your third motherboard and have changed every single item that can be connected to the board and the same exact issue exists on all three different motherboards, you have come across a miraculous occurrence.




My thoughts exactly and completely agree with everything you said.  Something doesn't sound right.  It's just not adding up.  Maybe the tech doesn't know wth he's doing?  Idk, I've heard enough tech stories where not all know what they're talking about.  I'm my own tech.  I'm sure I've missed something small in the passed that was laughable. 

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Re: X99 FTW K not powering on consistantly 2016/12/31 19:13:54 (permalink)
OP, have you tried pulling the motherboard out of the case and testing it on a non-conductive material such as non-laminated cardboard? That should rule out any ground issues with the case.

Although, with three different motherboards being removed and replaced I'd think that any spurious problems wouldn't follow with all three.
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Re: X99 FTW K not powering on consistantly 2017/01/01 21:31:31 (permalink)
arestavo
OP, have you tried pulling the motherboard out of the case and testing it on a non-conductive material such as non-laminated cardboard? That should rule out any ground issues with the case.

Although, with three different motherboards being removed and replaced I'd think that any spurious problems wouldn't follow with all three.

yes that was done. and he also used an external power button that the shop carries so he doesn't rely on the mobo power button for testing
 
Honestly, unless the tech completely lied to me with the things he tried (and honestly he has given me no reason not to believe him) we have tried everything we can think of also including the majority of helpful suggestion posted on here. However, I am open to the idea of getting someone else to look at it. Maybe some fresh eyes may do the trick. I had phoned EVGA tech support again. At this point they seem content with sending me another replacement mobo until something works. I'm gonna look for different repair site and once i get that 4th mobo try a different place.
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Re: X99 FTW K not powering on consistantly 2017/01/07 11:11:11 (permalink)
So I was doing some more digging on the issue and from some of the few posts I've found the psu ended up being the culprit even though they tested without issue. I already have replaced 1 psu though and it didnt change anything. The one I have now seems to test fine in the shop. Is it possible that my 1000w evga psu has a compatability issue with my x99 ftw k or that I need a more powerful psu to handle the startup???
post edited by TheDude935 - 2017/01/07 11:56:19
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Re: X99 FTW K not powering on consistantly 2017/01/07 12:37:07 (permalink)
TheDude935
So I was doing some more digging on the issue and from some of the few posts I've found the psu ended up being the culprit even though they tested without issue. I already have replaced 1 psu though and it didnt change anything. The one I have now seems to test fine in the shop. Is it possible that my 1000w evga psu has a compatability issue with my x99 ftw k or that I need a more powerful psu to handle the startup???



You wouldn't need a more powerful one. 1000 watts is more than enough for what you have. At full stress, you might be able to manage 800 watts. That would be running your GPU's and your CPU over clocked and at 100% utilization. Typically during gaming you're going to see 300-400 watts and less than 100 watts at idle.  Anything related to power is possible.

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Re: X99 FTW K not powering on consistantly 2017/01/07 13:36:27 (permalink)
I power up my X99 Classified with a 5820K @4.4GHz, 8 sticks (64GB total) of 2800MHz RAM running at 3200MHz, a Blu ray drive, an NVME drive, a GTX 1080, ano Adaptec 8805 RAID controller, 8 5TB 7200 RPM hard drives all being powered off of a 1000W PSU.

If I can run all that and start up just fine, so can you.

Now, I had a 750W PSU that could NOT start 8 spinner drives. It would power on, then shut right down - and that was with a bare bones on board video, and no overclocks and less RAM, just the 8 drives.
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Re: X99 FTW K not powering on consistantly 2017/01/07 15:50:27 (permalink)
arestavo
I power up my X99 Classified with a 5820K @4.4GHz, 8 sticks (64GB total) of 2800MHz RAM running at 3200MHz, a Blu ray drive, an NVME drive, a GTX 1080, ano Adaptec 8805 RAID controller, 8 5TB 7200 RPM hard drives all being powered off of a 1000W PSU.

If I can run all that and start up just fine, so can you.

Now, I had a 750W PSU that could NOT start 8 spinner drives. It would power on, then shut right down - and that was with a bare bones on board video, and no overclocks and less RAM, just the 8 drives.

That's another nice thing about the X99 platform, you can run 10 drives off of the native SATA 6G ports. You can't do that with the 170 or the 270 platforms.

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Re: X99 FTW K not powering on consistantly 2017/01/08 08:13:56 (permalink)
So EVGA had sent me mobo #4 last week, this one was a sealed, brand new mobo, and as expected it did not resolve the issue when I got around to swapping it out yesterday. So, I've officially given up on blaming the mobo lol, but I still need to get this issue resolved. The initial boot up after replacing worked fine (because it brings me to the BIOS), but once I powered off the computer I still could not get it to turn back on unless I turned off the PSU and waited for several hours. Even then, when I could get the computer on it would hang up on post code 68 which is PCI initialization. A reset wouldn't work and turning the computer off meant I had to wait another couple hours with the PSU off. On a previous mobo, I know I would get that same post code even with no GPU's attached so I have no idea why it hangs up on that. My only work around is after turning on the PSU and prior to powering on the computer I need to hit the reset CMOS button so when I do hit the power button it brings me into the BIOS. From there the restart boots up the computer normally and then everything runs perfectly fine.
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Re: X99 FTW K not powering on consistantly 2017/01/08 09:03:29 (permalink)
You already RMA'd the CPU? Because PCIE exists on the CPU and the motherboard.

I suppose you could try loosening the CPU cooler slightly - it might not be a good fit as some designed for 2011 weren't quite a correct fit for the 2011-3 and could be exerting a little too much pressure on the CPU causing this issue. I've read of problems being cleared up by doing this.

Also, cleaning the CPU (not motherboard! Too fragile!) contacts with a lint free coffee filter and 90+ % alcohol might be a good option to try as well.
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TheDude935
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Re: X99 FTW K not powering on consistantly 2017/01/08 10:07:54 (permalink)
I haven't done anything with the CPU yet. When it was in the shop I was told they used a different CPU in my mobo but the same results happened. As far as im concerened my CPU, PSU and GPU's are all fair game to blame at this point. I've also had 2 different heat sinks. The first was a Cooler Master EVO. Now im using a Corsair H100i V2 (which works amazing btw). I'm just absolutely stumped at this point because everything works perfectly as intended when the computer is on, but trying to get the damn thing on is almost impossible
post edited by TheDude935 - 2017/01/08 10:12:32
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Re: X99 FTW K not powering on consistantly 2017/01/08 18:19:27 (permalink)
I would honestly scrap everything they did at the shop and do it yourself.  Obviously they never gave you a definitive answer to what the cause was which they should have.

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Re: X99 FTW K not powering on consistantly 2017/01/15 17:14:13 (permalink)
Have you tried plugging in the 6-pin PCIe cable at the bottom left of the motherboard?
 

I know this is a supposedly optional connector, but since you have two GPU's i would give it a try.
post edited by SuperConker - 2017/01/15 20:27:44


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Re: X99 FTW K not powering on consistantly 2017/01/15 18:52:36 (permalink)
SuperConker
Have you tried plugging in the 6-pin PCIe cable at the bottom right of the motherboard?
 

I know this is a supposedly optional connector, but since you have two GPU's i would give it a try.





Great call if it hasn't been said already.

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Re: X99 FTW K not powering on consistantly 2017/01/16 16:24:57 (permalink)
Yea, I have the 6 pin plugged in. Makes no difference
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Re: X99 FTW K not powering on consistantly 2017/01/21 15:48:18 (permalink)
So I got a call from the different repair shop I took my computer to and they confirmed the psu is causing the issue. They isolated and used a psu tester and we're able to re create the problem. As to why the psu is doing this they don't know why, but they are certain the culprit has been found.
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Re: X99 FTW K not powering on consistantly 2017/01/21 16:13:27 (permalink)
TheDude935
So I got a call from the different repair shop I took my computer to and they confirmed the psu is causing the issue. They isolated and used a psu tester and we're able to re create the problem. As to why the psu is doing this they don't know why, but they are certain the culprit has been found.


That makes sense (it was what I've seen with your symptoms before).
 
If it does fix the issue you might want to get at least a partial refund from that other place.
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Re: X99 FTW K not powering on consistantly 2017/01/22 00:12:29 (permalink)
The funny thing is my psu is from also from evga. So basically I'm stuck having to rma the psu until I get one that works consistently, or buy a completely different brand which I would rather not do considering the amount of extra cash I've already had to shell out because of these problems
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Re: X99 FTW K not powering on consistantly 2017/01/22 08:19:57 (permalink)
You already RMAd the EVGA PSU once before?

Call or email EVGA and tell them that you've finally been able to track down the problem (explain what the problem is and how long you've been trying to solve it and that you've RMAd the PSU once already), and that it cost you quite a bit to get to this point. Request a pre-paid shipping label for this PSU RMA.

They will more than likely help you on this. And should the tech not be able to accommodate you, just politely ask to speak with a manager. These guys are a business yes, but they want to keep their customers (the reasonable ones anyways).

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Re: X99 FTW K not powering on consistantly 2017/01/22 12:33:41 (permalink)
I apologize in advance if this has been said and answered but it's quite possible that they did send you a good PSU and you just kept the PSU cables from the previous PSU which could be your culprit.

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Re: X99 FTW K not powering on consistantly 2017/01/22 18:16:29 (permalink)
yea, the very first time this issue arose I immediately rma'd my my original psu, when the replacement came, it worked properly for about 2 weeks and then started giving me the same issue. that's when customer support from EVGA suggested it was then likely a mobo issue and the rest is history.
GTXJackBauer
I apologize in advance if this has been said and answered but it's quite possible that they did send you a good PSU and you just kept the PSU cables from the previous PSU which could be your culprit.


I'll confirm that when I head to the store tomorrow, but the way the tech explained how he troubleshooted the problem was that he used his cables and tester on my PSU. The last mobo I received from evga was factory sealed with all the cables and component as opposed to just the replacement mobo. Given how long I've been without a working computer maybe I can get a new factory sealed PSU rma'd so I can get some new cables as a precaution.
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Re: X99 FTW K not powering on consistantly 2017/01/31 07:40:18 (permalink)
So, I had another PSU shipped out. It was factory sealed with all the cables, so I swapped both the PSU and the cables as well. Now my computer is turning on and off, as well as awaking up from sleep mode. I did encounter a post code hang up of 64 after turning the computer back on, but a simple restart from the hang up and the computer fully boots on the second attempt so it's something I can live with. Hopefully I will no longer have any more issues. 
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Re: X99 FTW K not powering on consistantly 2017/01/31 08:05:20 (permalink)
TheDude935
So, I had another PSU shipped out. It was factory sealed with all the cables, so I swapped both the PSU and the cables as well. Now my computer is turning on and off, as well as awaking up from sleep mode. I did encounter a post code hang up of 64 after turning the computer back on, but a simple restart from the hang up and the computer fully boots on the second attempt so it's something I can live with. Hopefully I will no longer have any more issues. 




That sounds great.  Could have been the cables of the other unit but we'll never know.  Glad it's all working now.

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