@bphilips9900
 
How'd you step up? My products aren't eligible for some reason. 

@Faltrex....the older 780 was not eligible as I had stepped up it previously back in May when the announcement was made. I sold that one outright yesterday for a small loss.

The new card I bought last Tues was eligible....buuut the well known online retailer actually agreed to a full refund and waived the restocking fee, which was amazing to say the least. Especially aince the product was not eligible for return. So I am shipping it back on Mon for a full store credit and grabbing another 980. Figured they will get stock way before my Step Up is fullfilled. If you bought your newer card from a certain egg, give them a call, you might be blown away by their customer service.

At the end of the day though, I'm still going with EVGA....just in case there in a 980ti looming in the not so distant future I can step up again doing it this way.

Given that we users have smoked out the issue with the cards though, I would be shocked if EVGA didn't make right by the people affected by this issue. I just have little patience when im spending this kind of money.

There is a fix for this. Link.