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Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed)

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Dave3d
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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/19 10:05:13 (permalink)
Hmmm, funny.
My Titan X (which they keep going out) is also a DP to DP cable.
My 780 is a DVI, which has 0 issues in this same machine.
Do you have a G-Sync monitor also?
I am thinking that this whole issue is a DP issue with G-Sync monitors?
 

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Silvaren
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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/19 11:37:29 (permalink)
Yeah i do :p
 
Asus Rog Swift PG279Q 144hz - Gsync
 
What issue did you have with yours ?
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Cool GTX
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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/19 14:33:59 (permalink)
Silvaren
 
Are you using the same connection to the monitor ?  DP or hdmi
 
DP but difference is Kingpin doesn't have DP sockets it has mini dp and it comes with its own miniDP to DP adapter. 
 
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A different DisplyPort cable is being used with the Kingpin -- OK -- might be the root cause
 
That is the only thing different between the Kingpin cards and your Classy; If I understood your response the Kingpin came with a mini-DP
 
Buy a new DP cable. Yours may be defective.
 
It is best to make sure to get a certified cable - check here: www.displayport.org/products-database/
 

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Silvaren
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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/19 14:52:14 (permalink)
No no no.
 
It is exactly the same cable. Only difference is 980 ti Kingpin doesnt have DP sockets, it has mini-dp sockets. EVGA puts a mini-dp to DP adapter into the box. So i still use the same cable but i plug mini-dp to dp a adapter. Surely Evga's adapter can not kill the card ?
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bcavnaugh
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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/19 14:54:36 (permalink)
Their is a Thread about problems with the DP adapter that EVGA gave out with their cards.
 
http://forums.evga.com/The-KingPin-980-miniDP-to-DP-adapters-are-BAD-NEWS-m2578071.aspx
 
Post #10
For reference anyone having the same issue with their Kingpin 980 or 980Ti video going black intermittently or completely.
CHECK YOUR minidisplayport to displayport ADAPTERS that ship in the boxa, they CAN become faulty.
I did not open a ticket to get a few more of the stock adapters, I just purchased this minidp to dp adapter on Amazon for $8.99
https://www.amazon.com/Cable-Matters-DisplayPort-Thunderbolt-Compatible/dp/B00HNF0KF0/ref=sr_1_5?s=pc&ie=UTF8&qid=1479132989&sr=1-5&keywords=mini+displayport+to+displayport
 
post edited by bcavnaugh - 2017/01/19 15:01:18

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Cool GTX
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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/19 14:58:03 (permalink)
Silvaren
No no no.
 
It is exactly the same cable. Only difference is 980 ti Kingpin doesnt have DP sockets, it has mini-dp sockets. EVGA puts a mini-dp to DP adapter into the box. So i still use the same cable but i plug mini-dp to dp a adapter. Surely Evga's adapter can not kill the card ?


Some times things happen and it would explain the 5 GPUs getting killed
 
I would replace the adapter   One bad connection in it could be causing a short to ground
 
 
$8.99 Cable Matters Mini DisplayPort (Thunderbolt™ 2 Port Compatible) to DisplayPort Male to Female Adapter in Black - 4K Resolution Ready LINK
amazon.com/Cable-Matters-DisplayPort-Thunderbolt-Compatible/dp/B00HNF0KF0/ref=sr_1_5?s=pc&ie=UTF8&qid=1479132989&sr=1-5&keywords=mini+displayport+to+displayport
 
post edited by Cool GTX - 2017/01/19 15:02:45

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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/19 14:59:54 (permalink)
bcavnaugh
Their is a Thread about problems with the DP adapter that EVGA gave out with their cards.



This one ?  Did not kill GPU --- just the signal.  Does prove there were some bad adapters though

http://forums.evga.com/The-KingPin-980-miniDP-to-DP-adapters-are-BAD-NEWS-m2578071.aspx
 
post edited by Cool GTX - 2017/01/19 15:03:52

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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/19 15:03:13 (permalink)
Cool GTX
bcavnaugh
Their is a Thread about problems with the DP adapter that EVGA gave out with their cards.



http://forums.evga.com/The-KingPin-980-miniDP-to-DP-adapters-are-BAD-NEWS-m2578071.aspx
 


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#38
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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/19 15:05:00 (permalink)
bcavnaugh
Cool GTX
bcavnaugh
Their is a Thread about problems with the DP adapter that EVGA gave out with their cards.



http://forums.evga.com/The-KingPin-980-miniDP-to-DP-adapters-are-BAD-NEWS-m2578071.aspx
 


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dwoodward
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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/19 21:27:14 (permalink)
I was sooo intrigued by this thread, but as soon as the OP posted that he was using an adapter, I knew exactly where his problem lies... I am going full on his adapter is bad. His cards might not be actually dying, just getting bad signal every now and then. 
 
I've seen it first hand with soooo many builds, it's one of the first things I check when something has no signal, I have cords and connections out the waazoo just for this reason lol.

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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/19 21:30:29 (permalink)
Can't wait to see what happens when the OP gets another card and uses a different adapter.
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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/19 21:43:34 (permalink)
Sajin
Can't wait to see what happens when the OP gets another card and uses a different adapter.




I hope it solves it... But if we get another dead one, the problem is obvious... PEBKAC...

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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/20 00:45:44 (permalink)
I just tried every single adapter that i got and i used them on all 3 miniDP sockets but no luck. I also tried HDMI and even DVI to see if i can get a signal but i couldn't. Motherboard still gives B2 error, black screen and nothing happens. I even tried my spare DP and HDMI cable but that card is 100% dead. I am back to my 780 Classified again.
 
So EVGA's miniDP to DP adapter causes this issue then since a part from cards itself that is the only difference in this equation :)))
 
Every time i received a replacement unit; i opened a new package of miniDP to DP adapter from the box so i always used a new adapter.
 
How is this even possible then ? How can EVGA's own adapter can kill it ? I can understand adapter going bad in time and not working but i wouldn't expect it to kill a card.
post edited by Silvaren - 2017/01/20 00:57:56
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Dave3d
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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/20 01:11:43 (permalink)
Silvaren
Yeah i do :p
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 What issue did you have with yours ?



I have an Acer XB270HU 144hz - G-sync monitor.
It only has 1 DP connector to it, no other connectors. I wish it had a DVI port.
My 1st Titan X the DP ports on the video card seemed to be going out slowly (as well as the memory pads getting dried up and really hard and brittle). I had black screens, I had super slow video memory issues (pop-in was horrible, took almost a minute for games to go from black outlined everything to filling in with textures and such), and desktop took over 2 minutes to display. I had to keep taking out the DP cable, click the power switch on the psu, click the On button on the computer case, plug the DP cable back in, click the power button back on, and it might work, or it might go to black screen. Lived with that for many many months.
Finally had to rma, as the card just didnt work at all anymore, tried all 3 DP ports and nothing.
Got a new (RMA) Titan X, and watercooled it off the bat with the HG-10/H-90 combo, but alas this card is also slowly dying. I dont have the DP cable issue anymore though (same cable), but the texture pop-in started happening a few weeks after I got it (thats when I noticed the bend in the card, and 'propped' the corner up and it started working somewhat again, but it too is slowly dying and I cant afford to send it in, sigh).
I think the DP ports are bad on the 900 series cards, plus the fan is WAY too low to cool the cards adequately. I found my vrm's were overheating with anything less than 66% fan speed, so I set mine to 79% (I use headset, so it doesnt bother me). My gpu was also staying in the 80's when playing games.
 
I would think that your issue is what everyone else is saying:
Mini DP to DP.
You would think that there would be a cable that had 1 end minidp and the other regular dp, because they are basically the same, but all I could find (like others) were those adapters.
 
I am personally thinking about going back to dvi-d instead of DP, even though that will drop me back to incredibly low res monitors and render the Titan X useless.
I bought the Titan X because of the 2560x1440 (I run at 120hz, its all you REALLY need, 144hz I cant tell the difference, and the card runs cooler and I get more FPS in some games because of it), and to have this card for as long as I can (at least 5 years).
It would be a shame to waste it on 1920x1080.
:(
 
BTW:
If you want a rundown on what happened to my 1st card, here is the link:
http://forums.evga.com/Ti...oing-out-m2503643.aspx
post edited by Dave3d - 2017/01/20 02:26:43

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dwoodward
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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/20 05:23:09 (permalink)
Dave3d
I am personally thinking about going back to dvi-d instead of DP, even though that will drop me back to incredibly low res monitors and render the Titan X useless.
I bought the Titan X because of the 2560x1440 (I run at 120hz, its all you REALLY need, 144hz I cant tell the difference, and the card runs cooler and I get more FPS in some games because of it), and to have this card for as long as I can (at least 5 years).
It would be a shame to waste it on 1920x1080.
:(
 

 
DVI-D supports up to 2560x1600 resolution. The difference is that you'd be limited to 60hz, which isn't a horrible thing. 
 
Standard DVI is only 1920x1080... but pretty much nothing is made with regular DVI for many years.

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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/20 09:17:08 (permalink)
Silvaren
I just tried every single adapter that i got and i used them on all 3 miniDP sockets but no luck. I also tried HDMI and even DVI to see if i can get a signal but i couldn't. Motherboard still gives B2 error, black screen and nothing happens. I even tried my spare DP and HDMI cable but that card is 100% dead. I am back to my 780 Classified again.
 
So EVGA's miniDP to DP adapter causes this issue then since a part from cards itself that is the only difference in this equation :)))
 
Every time i received a replacement unit; i opened a new package of miniDP to DP adapter from the box so i always used a new adapter.
 
How is this even possible then ? How can EVGA's own adapter can kill it ? I can understand adapter going bad in time and not working but i wouldn't expect it to kill a card.


But you also have not tested with a different DP cable as posted earlier on your Thread.

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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/20 10:32:44 (permalink)
dwoodward
Dave3d
I am personally thinking about going back to dvi-d instead of DP, even though that will drop me back to incredibly low res monitors and render the Titan X useless.
I bought the Titan X because of the 2560x1440 (I run at 120hz, its all you REALLY need, 144hz I cant tell the difference, and the card runs cooler and I get more FPS in some games because of it), and to have this card for as long as I can (at least 5 years).
It would be a shame to waste it on 1920x1080.
:(
 

DVI-D supports up to 2560x1600 resolution. The difference is that you'd be limited to 60hz, which isn't a horrible thing.
Standard DVI is only 1920x1080... but pretty much nothing is made with regular DVI for many years.



I would be limited to one of my old monitors, as this 2560x1440 only has 1 input: DP
It has no other inputs.
And you cant go from dvi-d to DP unfortunately.
:(

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Silvaren
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Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/20 12:25:31 (permalink)
bcavnaugh
Silvaren
I just tried every single adapter that i got and i used them on all 3 miniDP sockets but no luck. I also tried HDMI and even DVI to see if i can get a signal but i couldn't. Motherboard still gives B2 error, black screen and nothing happens. I even tried my spare DP and HDMI cable but that card is 100% dead. I am back to my 780 Classified again.
 
So EVGA's miniDP to DP adapter causes this issue then since a part from cards itself that is the only difference in this equation :)))
 
Every time i received a replacement unit; i opened a new package of miniDP to DP adapter from the box so i always used a new adapter.
 
How is this even possible then ? How can EVGA's own adapter can kill it ? I can understand adapter going bad in time and not working but i wouldn't expect it to kill a card.


But you also have not tested with a different DP cable as posted earlier on your Thread.


I did test with everything today, cables and adapters were new. Everything works fine with my other card. Soooooo it is not a cable or adapter issue for sure card is dead atm. Now the question is did the EVGA's minidp to DP adapter somehow managed to kill my cards ? If that is a possibility, then how ?
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Re: Evga Gtx 980 ti Kingpin is dead (A 5th card Failed Now) 2017/01/20 12:40:27 (permalink)
Silvaren
bcavnaugh
Silvaren
I just tried every single adapter that i got and i used them on all 3 miniDP sockets but no luck. I also tried HDMI and even DVI to see if i can get a signal but i couldn't. Motherboard still gives B2 error, black screen and nothing happens. I even tried my spare DP and HDMI cable but that card is 100% dead. I am back to my 780 Classified again.
 
So EVGA's miniDP to DP adapter causes this issue then since a part from cards itself that is the only difference in this equation :)))
 
Every time i received a replacement unit; i opened a new package of miniDP to DP adapter from the box so i always used a new adapter.
 
How is this even possible then ? How can EVGA's own adapter can kill it ? I can understand adapter going bad in time and not working but i wouldn't expect it to kill a card.


But you also have not tested with a different DP cable as posted earlier on your Thread.


I did test with everything today, cables and adapters were new. Everything works fine with my other card. Soooooo it is not a cable or adapter issue for sure card is dead atm. Now the question is did the EVGA's minidp to DP adapter somehow managed to kill my cards ? If that is a possibility, then how ?


This is after your 5th card died so you might have to wait for the 6th card to test with your new cables and so on.
post edited by bcavnaugh - 2017/01/20 12:42:37

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Dave3d
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Re: Evga Gtx 980 ti Kingpin is dead (A 5th card Failed Now) 2017/01/20 17:21:10 (permalink)
Yep, RMA time.
Then test with the new cables and adapters. Dont even try them on the old card in case it zaps em.
I have found that the less stress you put on the cable, the straighter it is, and dont touch it or have it on a desk that wiggles (I dont, but some do), the better the connection stays.
 
Good luck and let us know if the issue is resolved or not with a new card and those cables.

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Re: Evga Gtx 980 ti Kingpin is dead (A 5th card Failed Now) 2017/01/20 20:04:49 (permalink)
Dave3d
Yep, RMA time.
Then test with the new cables and adapters. Dont even try them on the old card in case it zaps em.
I have found that the less stress you put on the cable, the straighter it is, and dont touch it or have it on a desk that wiggles (I dont, but some do), the better the connection stays.
 
Good luck and let us know if the issue is resolved or not with a new card and those cables.


+1
 
 

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Silvaren
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Re: Evga Gtx 980 ti Kingpin is dead (A 5th card Failed Now) 2017/01/23 04:14:17 (permalink)
I wish EVGA would help me but so far no one replied to me after my phone call. If they are not gonna be interested in this and help me when i need their help, whats the point of buying from EVGA ?
 
I'll have to request another replacement from the seller again. Can you also suggest me a new DP cable and minidp to DP adapter from Amazon to use together with Asus Rog Swift PG279Q please ? 
 

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Dave3d
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Re: Evga Gtx 980 ti Kingpin is dead (A 5th card Failed Now) 2017/01/23 09:10:39 (permalink)
EVGA should have emailed you already if you:
A) Registered your card on the EVGA website.
B) Called them, and they issued you an RMA
 
It is up to you to mail the card in to the address and rma # from the email.
 
As for DP cable, just get one that is 1.3 or 1.4 and whatever has the most and best reviews for the DP adapter.
A quick google of your monitor and DP cable found this thread:
https://rog.asus.com/forum/showthread.php?88545-Help-Looking-for-longer-DP-cable-for-PG279Q
Accell B142C-010B UltraAV DisplayPort to DisplayPort 1.2 (10 foot though)
 
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Re: Evga Gtx 980 ti Kingpin is dead (A 5th card Failed Now) 2017/01/28 10:23:03 (permalink)
Hello Silvaren,
I am very sorry for the troubles you have been experiencing with your EVGA video card.  I have emailed our EU team to further review your request and see how they can assist you further. 
 
-Brandon 
post edited by EVGATech_BrandonS - 2017/01/28 10:41:21
#54
Silvaren
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Re: Evga Gtx 980 ti Kingpin is dead (A 5th card Failed Now) 2017/01/28 15:25:05 (permalink)
Hello
 
I guess you are the one who assisted me on the phone. I'm glad to see a reply from EVGA finally. I'll be waiting for their message, thank you so much Brandon :)
#55
jimbo4510
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Re: Evga Gtx 980 ti Kingpin is dead (A 5th card Failed Now) 2017/03/17 06:19:04 (permalink)
Hi all I'm going through the exact same problem as silvaren  I'm on my 3rd card and now my 4th just died tonight and the 2 card they sent me looked lke they went through a war zone and sent one back within a week artifacts and my second one I received is same and my top card just died no picture before this my titans went for years without one issue and within 6 months 4 cards dieing this will be last evga product I will buy I had same issues with an old 790nforce socket775 board aswell everytime I sent the cards it cost me 70 dollars  it your card that's faulty why should I have to pay for shipping
#56
the_Scarlet_one
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Re: Evga Gtx 980 ti Kingpin is dead (A 5th card Failed Now) 2017/03/17 06:55:45 (permalink)
Jimbo, hopefully EVGA gets you taken care of.. this next part isnt directed at you, judt a general statement


I really wish people wouldnt buy K|ngp|n cards if they are using Air or Water. Nothing against you guys, as I bought one batch of KPE cards, but they are not meant for anything above 0c, and they are tweaked to run under extreme cooling, which they do work well.

Basing your "I will never buy another extreme overclocking card meant for LN2 from evga and run it on air or water again" means very little. The copper cooler and rgb are marketing hypes.. ln2 users dont care about those features and never even pay attention to them. There is a built in heater on the 980ti KPE... HEATER... why would ever buy a card with a heater on it? Yes, you have to apply shorts and solders to get it to work, but it is a heater, meant to keep certain conponents warm... that should be a hint that you dont need it for air or water cooling. You can try your best to justify how it is the best card ever... but it isnt on air or water. Slightly better, sure... for $150-$300 more than the next model down.... no, its just a bad purchase decision at that point.

For those that dont know, i base my entire observation off the 980 K|ngp|n cards. Running one card in CS:GO at 1080p, 60c, the card would freak out and crash.. 60c, because it was tuned to run under exotic cooling. Get it to 40c, it was ok at best. Drop it down to 0c, and it overclocked like a champ.

Just because something is marketed as the best, does not make it the best for you. You need to base a purchase off of what will work best for you, not best for someone using extreme measures to get good results.
#57
jimbo4510
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Re: Evga Gtx 980 ti Kingpin is dead (A 5th card Failed Now) 2017/03/17 07:09:31 (permalink)
my cards never reach over 35 - 40 degrees so it isn't a temp related issue and I don't use any dp adapter I'm straight from dvi port I brought this cards as I thought it would have more overclocking potential with a bin chip but I guess wrong gigabyte have seemed to of got it right on there cards next choice will be xgs as ive seen no real potential from classy's or even the sc cards that aren't aimed at ln2 cooling


post edited by jimbo4510 - 2017/03/17 07:14:38
#58
the_Scarlet_one
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Re: Evga Gtx 980 ti Kingpin is dead (A 5th card Failed Now) 2017/03/17 07:21:58 (permalink)
I havent really heard anything too bad about gigabyte. Overclocking is going to be dependent on many different variables, not a binned gpu core. The 980ti KPE perfectly proved that with the 80% asic cards often getting the same overclocks as the lower cards. Occasionally one would shine..

I think if they are going to truly bin cards, they should bin it for overclocks, and sell them that way, so people know exactly what they are getting and have proof of said overclock..

Nvidia was smart removing the way to track the asic with the 1000 series cards.. it removes that fake sense of security that a card will overclock higher strictly based on ASIC.
#59
jimbo4510
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Re: Evga Gtx 980 ti Kingpin is dead (A 5th card Failed Now) 2017/03/17 07:39:31 (permalink)
asics to was never really a selling point for me as I had cards with low asics shine and ones with high asics be bad and vice a versa I wanted the power delivery system of the kpe that all other cards lack
#60
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