EVGA
Prev Thread
Next Thread

EVGA x99 Classified: Windows reports wrong amount of Installed RAM.

Author
Post
Essentials Only Full Version
yavorsky
New Member
  • Total Posts : 49
  • Reward points : 0
  • Joined: 2/17/2009
  • Status: offline
  • Ribbons : 0
Thursday, October 16, 2014 5:44 AM (permalink)
When I first built my rig I started off with Windows 7 sp1 and I hit the same issue and I cannot for the life of me figure this out in Windows 8.1 either. The issue is Windows will not report the right amount of RAM which should be 32 GB. Instead it is reporting 31.8 GB.
 
Bios is up to date at 1.07 and with optimal settings loaded just in case. CPU-Z and Resource Monitor report the RAM correctly and Windows reports no memory errors. MSCONFIG check box for maximum memory under advanced boot options is unchecked so that is not limiting it either.
 
Is this a bug in both Windows 7 and 8.1? Is anyone else hitting this with the x99 and Windows? Any help would be appreciated! This is driving me nuts!
 
CPU: i7 5820k
CPU Cooler: Corsair H110 extreme
Mobo: EVGA x99 Classified
RAM: 8 x 4 GB DDR4 Corsair Vengeance 2666
GPU: EVGA GTX 780 (6gb)
HDD: Samsung 840evo 256 SSD
Power Supply: EVGA 1300 watts
OS: Windows 8.1

Attached Image(s)

#1

11 Replies Related Threads
    Erica647
    New Member
    • Total Posts : 14
    • Reward points : 0
    • Joined: 4/29/2012
    • Status: offline
    • Ribbons : 0
    Re: EVGA x99 Classified: Windows reports wrong amount of Installed RAM. Thursday, October 16, 2014 8:46 AM (permalink)
    I tried to post a url link but for some reason it's getting removed when saved.  It's in reference to Microsoft Article ID: 978610 which you should be able to search for... hope this helps.
     
     
    post edited by Erica647 - Thursday, October 16, 2014 8:51 AM
    #2
    Bobmitch
    CLASSIFIED ULTRA Member
    • Total Posts : 7822
    • Reward points : 0
    • Joined: 5/7/2007
    • Status: offline
    • Ribbons : 49
    Re: EVGA x99 Classified: Windows reports wrong amount of Installed RAM. Thursday, October 16, 2014 1:49 PM (permalink)
    I have a Gigabyte X99 UD5 Wifi and same happens.  16 GB installed 15.8 usable.  I emailed GSkill and they say it's normal...OS uses the other .02.

    MSI MAG X670-E Tomahawk;  Ryzen 7 7800X3D; Asus TUF RTX 4070 TI OC; Seasonic Vertex GX-1000 PSU; 32 GB  Corsair Vengeance DDR5-6000 CL30 RGB; Corsair iCue Link H150i LCD 360MM AIO; 2-Western Digital Black 4 TB SN850X NVMe; Creative SoundBlaster Z;  Lian Li Lancool III; Corsair K70 RGB Pro MX Speed Silver Keyboard; Razer Viper 8K Mouse


    Heatware:  https://www.heatware.com/u/72402
    Affiliate code: 1L2RV0BNQ6                                          
    Associate Code:  UD82LJP3Y1FIQPR
     


    #3
    efilloon
    New Member
    • Total Posts : 74
    • Reward points : 0
    • Joined: 4/17/2008
    • Status: offline
    • Ribbons : 0
    Re: EVGA x99 Classified: Windows reports wrong amount of Installed RAM. Thursday, October 16, 2014 2:54 PM (permalink)
    Yea mine is the same way, 16 GB installed 15.8 usable, I have the Corsair Platinum 2800 16gb Ram 

    EVGA X99 Classified
    Intel 5930 4.329GHz (watercooled - Ek-Supremacy EV0 - (Original CSQ) Full Nickel)
    32Gb Corsair Platinum Dominator 2800MHz
    2 EVGA 980 Classified's (EK WBs)
    512 Gb Samsung 850 Pro
    Corsair 1000HX PSU
    Corsair K70 Cherry MX Red RGB Mechanical Gaming Keyboard
    Logitech G502 Proteus Spectrum
    Sound Blaster Z PCIe Gaming Sound Card
    Windows 10 Pro 64 bit
    #4
    jcohenmd
    New Member
    • Total Posts : 84
    • Reward points : 0
    • Joined: 10/12/2007
    • Location: Fair Oaks Ranch, Texas
    • Status: offline
    • Ribbons : 0
    Re: EVGA x99 Classified: Windows reports wrong amount of Installed RAM. Friday, October 17, 2014 1:50 AM (permalink)
    Mine too.  32 GB installed 31.8 usable.  I have Corsair Platinum 2800
    #5
    the_Scarlet_one
    formerly Scarlet-tech
    • Total Posts : 24080
    • Reward points : 0
    • Joined: 11/13/2013
    • Location: East Coast
    • Status: offline
    • Ribbons : 79
    Re: EVGA x99 Classified: Windows reports wrong amount of Installed RAM. Friday, October 17, 2014 1:54 AM (permalink)
    This is the system usage requirement. It isn't reporting "wrong" as there is a small amount set aside. All systems to this. If you look at the computer properties, it will say 32gb Installed, 31.8 usable. This is not uncommon.

    It is being discussed in a few threads right now, as I think people only notice it when someone else mentions it.
    post edited by Scarlet-Tech - Friday, October 17, 2014 1:57 AM


    TSgt Matthew Schwartz  SrA Bryan Bell A1C Matthew Seidler SSgt Joseph Fankhauser
    #6
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49227
    • Reward points : 0
    • Joined: 6/8/2010
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: EVGA x99 Classified: Windows reports wrong amount of Installed RAM. Friday, October 17, 2014 2:17 AM (permalink)
    Mine doesn't say that. It just says "Installed memory (RAM): 16.0 GB


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #7
    yavorsky
    New Member
    • Total Posts : 49
    • Reward points : 0
    • Joined: 2/17/2009
    • Status: offline
    • Ribbons : 0
    Re: EVGA x99 Classified: Windows reports wrong amount of Installed RAM. Friday, October 17, 2014 4:33 AM (permalink)
    I just upgraded to BIOS v1.09 and now it says 31.9 GB instead of 31.8...so close.
     
    Could this be controlled by a setting within the memory tab in the BIOS?
     
    All still default settings.
    post edited by yavorsky - Friday, October 17, 2014 5:26 AM
    #8
    CSPlayer089
    iCX Member
    • Total Posts : 462
    • Reward points : 0
    • Joined: 12/20/2005
    • Location: Naperville, IL
    • Status: offline
    • Ribbons : 1
    Re: EVGA x99 Classified: Windows reports wrong amount of Installed RAM. Saturday, October 18, 2014 3:05 PM (permalink)
    Sajin
    Mine doesn't say that. It just says "Installed memory (RAM): 16.0 GB




    Same for me. windows 8.1 Pro x64.

    AsRock Z490 Taichi
    Intel Core i9 10900k 
    Gigabyte AORUS 3080Ti Master 12GB
    EVGA SuperNOVA 1300G2 PSU
    32GB (4x8GB) Mushkin Redline Lumina DDR4-3600
    Creative Labs Soundblaster X G6 USB DAC/Sound Card
    EK Basic AIO 360 w/ 3 Noctua NF-P12 Redux
    WD Black SN850 1TB SSD
    Phanteks Enthoo 719 full tower case 
    ASUS PG32UQ G-Sync Monitor
    Hyper X Alloy Elite Keyboard
    HyperX Pulsefire Dart/Steelseries QcK Mass mousepad
    Kingston Hyper X Cloud headset
     
     
     
    #9
    EVGA_JacobF
    EVGA Alumni
    • Total Posts : 11559
    • Reward points : 0
    • Joined: 1/17/2006
    • Location: Brea, CA
    • Status: offline
    • Ribbons : 26
    Re: EVGA x99 Classified: Windows reports wrong amount of Installed RAM. Monday, October 20, 2014 5:44 PM (permalink)
    New BIOS released last week should have that fixed.


    #10
    yavorsky
    New Member
    • Total Posts : 49
    • Reward points : 0
    • Joined: 2/17/2009
    • Status: offline
    • Ribbons : 0
    Re: EVGA x99 Classified: Windows reports wrong amount of Installed RAM. Monday, October 20, 2014 10:15 PM (permalink)
    Hey Jacob,

    Thanks for the reply. I did update to the latest BIOS, v1.09, and I am now getting a report of 31.9 GB. I'm curious if there needs to be improved memory compatibility for 2666MHz as well?

    Here are the release notes for BIOS v1.09:

    Improved 2400MHz memory compatibility
    Improved SATA performance
    Improved overclocking stability
    Fix PCI-E event log error

    Something in this update did change how Windows reports usable RAM but didn't fix it completely.

    Thanks for your time! Absolutely love the x99!
    #11
    EVGA_JacobF
    EVGA Alumni
    • Total Posts : 11559
    • Reward points : 0
    • Joined: 1/17/2006
    • Location: Brea, CA
    • Status: offline
    • Ribbons : 26
    Re: EVGA x99 Classified: Windows reports wrong amount of Installed RAM. Tuesday, October 21, 2014 1:15 AM (permalink)
    I got some clarification on this, it is normal as in some cases the memory resources may be used by other PCIE devices, this is the same for all X99 boards.


    #12
    Home » All Forums » [EVGA Motherboards] » All Other EVGA Motherboards » EVGA x99 Classified: Windows reports wrong amount of Installed RAM.
    Jump to: