litwicki22 
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Hey all. I have a strange problem.
My computer just turns off when i run DEMO of first ICE STORM test. Always on the same second, my computer just turns off and turn again. And again when i run that demo, on the same moment and second, on the same spot, my pc just shuts down.
Whats going on? First time i see that thing like that Oo.
All games runs fine and stable without restarting. Even CLOUD GATE and FIRE STRIKE runs fine without issues.
My pc:
I7 3770K 3.5
Be Quiet Dark Power Pro 1000W
8gb ram
Msi 770 Lightning
320.08 and 320.49 - the same problem.
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ty_ger07
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/13 13:39:27
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What do your Windows Event Logs say? If overclocked, if you have stability issues, you should revert everything to stock settings and see if the problem persists. Doing so will show you if it is overclocking instability or another hardware or software issue.
post edited by ty_ger07 - 2013/08/13 13:41:31
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_Nite_
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/13 13:40:12
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litwicki22
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/13 13:43:50
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What things you have heard from others?
I tested Valley and its stable. Heaven like we all know have problems with 770 series card.
What the hell why my pc is restarting on the same spot in first DEMO test?
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_Nite_
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/13 13:46:47
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I can run heaven no problem on my 770 card so I dunno where ya heard that lol
but anyway others here have posted that 3dmark will crash on certain tests, even I had that issue sometimes and I'm not even overclocked.
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litwicki22
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/13 13:48:30
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_Nite_
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/13 13:54:06
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That must be a issue with that specific MSI 770 then, I can run Heaven fine on my EVGA 770 SC ACX, same drivers as him 326.41
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litwicki22
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/13 13:56:13
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But why that 3dmark 13 is restarting my pc on the ICE STORM demo in the same spot?
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_Nite_
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/13 14:11:51
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here is my results on heaven with 326.41 drivers, I had to use a custom preset so I could do 1920x1080, the extreme preset only allowed my monitor to run at 1600x900  Valley results 
post edited by _Nite_ - 2013/08/13 16:46:42
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Sajin
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/13 14:14:35
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I've seen this problem before, but it only happen when I was overclocking my GPU to high which was causing instability only on the ICE STORM test but not on CLOUD GATE or FIRE STRIKE. I would recommend you download EVGA Precision X or MSI Afterburner and set your GPU Clock Offset & Memory Clock Offset to -105 each and retest ICE STORM to see if it resolves the issue. If that does not correct the issue I would recommend RMA'ing your video card as something isn't right with it which is causing it to crash in the ICE STORM test.
Other things that could cause what you are experiencing:
Faulty PSU. (Test your PSU. I doubt this is the issue since you passed cloud gate & fire strike, you could double check it just to make sure your PSU isn't acting up though just to be on the safe side.)
Bad install of 3dmark. (Reinstall 3dmark.)
Corrupt driver installation. (Perform a clean installation of video drivers.)
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ty_ger07
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/13 14:21:46
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A bad PSU shouldn't cause a computer to restart. A bad PSU should just cause the computer to shut off (not start back up again).
Still waiting on those Windows Event Log details... It's only a guessing game without the necessary details.
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litwicki22
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/14 01:13:22
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Ok i check Windows Event Log.
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litwicki22
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/14 01:24:06
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I test now 6 loops with 640 x480 and 800 x 600 and no restart. Whats going on?! Only demo its crashing and restarting pc with res 1280 and higher+
post edited by litwicki22 - 2013/08/14 12:11:14
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litwicki22
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/14 12:12:46
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What now? RMA CARD ? Only demo ICE STORM is shutting down my comuter. When i turn ON VSYNC its no longer crashing and its fine. I'm just curious so i try 1 GPU and 2 GPU tests in LOOP in ICE STORM and everyting is stable with VSYNC OFF. Conclusion: ICE STORM: 1 GPU test and 2 GPU test in ICE STORM its stable with VSYNC OFF. ICE STORM: DEMO - shutdown my computer only with VSYNC OFF .With VSYNC its ok and stable. What now to do? I was tried: 320.08, 320.49 and 326 BETA drivers with the same problem. All is stock. No OC. Only GPU is OC by factory. I dont oc antyhing. Games like Crysis 3, Metro LL and others no crashing and no restarting pc. Even 3dmark 11 and Valley is ok. Even CLOUD GATE and FIRE STRIKE runs fine without issues.
post edited by litwicki22 - 2013/08/14 12:20:28
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Sajin
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/14 13:11:02
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litwicki22
What now? RMA CARD ?
Only demo ICE STORM is shutting down my comuter. When i turn ON VSYNC its no longer crashing and its fine.
I'm just curious so i try 1 GPU and 2 GPU tests in LOOP in ICE STORM and everyting is stable with VSYNC OFF.
Conclusion:
ICE STORM: 1 GPU test and 2 GPU test in ICE STORM its stable with VSYNC OFF.
ICE STORM: DEMO - shutdown my computer only with VSYNC OFF .With VSYNC its ok and stable.
What now to do?
I was tried: 320.08, 320.49 and 326 BETA drivers with the same problem.
All is stock. No OC. Only GPU is OC by factory. I dont oc antyhing. Games like Crysis 3, Metro LL and others no crashing and no restarting pc. Even 3dmark 11 and Valley is ok. Even CLOUD GATE and FIRE STRIKE runs fine without issues.
It's probably a problem with the 3dmark software. I would just forget about it and not run the ICE STORM Demo anymore, as it is just a demo anyways.
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Blkout
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/14 15:19:40
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_Nite_
I've heard of simaler problems from others with 3dmark, I wouldn't worry about it though if it only happens on it.
Unigine Heaven and Unigine Valley are better benchmarks anyway
Better for what? Are you suggesting that because his PC is crashing during a benchmark that he just forget about it and use a different benchmark that you prefer? 
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Blkout
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/14 15:21:56
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litwicki22
But why that 3dmark 13 is restarting my pc on the ICE STORM demo in the same spot?
Is your CPU overclocked? Are you getting a blue screen before it crashes or just a reboot and back to Windows screen?
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litwicki22
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/14 15:31:34
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No , cpu is not overclocked. I am getting a normal pc reboot without BLUE SCREEN.
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_Nite_
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/14 15:53:52
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Blkout
_Nite_
I've heard of simaler problems from others with 3dmark, I wouldn't worry about it though if it only happens on it.
Unigine Heaven and Unigine Valley are better benchmarks anyway
Better for what? Are you suggesting that because his PC is crashing during a benchmark that he just forget about it and use a different benchmark that you prefer?
he is thinking he should RMA his card just because 1 benchmark crashes, and other work fine, so yes 3dmark sucks, heaven and valley are better.
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litwicki22
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/14 15:56:35
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I try Graphic tests 1 & 2 ICE STORM and they passing ok without problems. And fps sometimes are higher like in DEMO.
post edited by litwicki22 - 2013/08/14 16:43:03
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ty_ger07
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/14 17:01:35
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Still waiting on those Windows Event Logs...
You keep asking us questions but don't give us any data. Do you want us to just keep on guessing?
It is normal for the computer to reboot when there is a BSoD depending on your computer's settings. That is an option and by default Windows is set to restart when there is a BSoD. So you probably are having a BSoD but just can't read it. That is why we NEED EVENT LOGS.
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Blkout
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/14 18:27:04
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_Nite_
Blkout
_Nite_
I've heard of simaler problems from others with 3dmark, I wouldn't worry about it though if it only happens on it.
Unigine Heaven and Unigine Valley are better benchmarks anyway
Better for what? Are you suggesting that because his PC is crashing during a benchmark that he just forget about it and use a different benchmark that you prefer?
he is thinking he should RMA his card just because 1 benchmark crashes, and other work fine, so yes 3dmark sucks, heaven and valley are better.
Better at what? You haven't answered a single question yet. Better because you prefer them? That's nonsense. I'm not saying he should RMA his card but you've done nothing at all to help him determine what his problem might be. Suggesting he use another benchmark just because you don't use 3DMark is ignorant at best. If you have nothing to offer him other than just deal with his issue and use a different benchmark, then just stay out of this thread because you're not helping him at all.
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Blkout
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/14 18:32:19
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litwicki22
No , cpu is not overclocked. I am getting a normal pc reboot without BLUE SCREEN.
Have you tried underclocking your video card just to see if it passes? Back it down about 100MHz on the core and maybe a few hundred MHz on the memory and see if it passes.
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ty_ger07
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/14 21:34:51
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I am almost positive that you are BSODing but you don't see the BSOD because the Windows default is to restart on BSOD. That is why I asked for your event logs. But apparently that is too much for you to do or is too confusing for you or something. So, instead, I will make it easier for you.
Just disable the automatic restart function and run the DEMO again and tell us what the BSOD says.
Start Menu -> Control Panel -> View by: (top right) -> small icons -> System (icon) -> Advanced System settings (on the left) -> Startup and Recovery : Settings -> Uncheck Automatically Restart -> OK -> OK
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KenMcC
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/15 11:27:22
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He is asking same question all over the internet example http://forums.anandtech.com/showthread.php?p=35377071  What does the Event log say? Also, Ice Storm has been causing this issue since the versions starting in 2007. IMO this is Ice Storm issue that affects some GPUs /Mobos.
post edited by KenMcC - 2013/08/15 11:29:43
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ty_ger07
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/15 12:16:18
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KenMcC
He is asking same question all over the internet
example http://forums.anandtech.com/showthread.php?p=35377071 Interesting. There is conflicting data between here and there. Here he says that the computer restarts. There he says the computer shuts off. Those are two VERY different things which mean totally different things. If the computer restarts, that is almost certainly a BSOD and automatic restart by default that doesn't let the BSOD be visible. If the computer just shuts off, there is a high probability that the PSU is shutting off for whatever reason. I noticed that he said last night on anandtech that the event log says kernel-power which also indicates that the PSU is shutting off or the motherboard is telling the PSU to shut off.
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/15 17:12:32
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litwicki22
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/16 13:47:58
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My computer while i am on ICE STORM demo just automatically turns off and then after 3 maybe 4 seconds WITHOUT MY INTERFERING AND TOUCHING automatically turns on. Its only ICE STORM DEMO. All other tests working fine. Even 1 GPU AND 2 GPU TESTS OF ICE STORM working stable like hell. Its freaaaaaky situation. I dont ever have something like this issue. Ghosts?! I tested even 3dmark VANTAGE , 3dmark 11 , and all is ok and stable. Even like i say other tests in 3dmark 13 like FIRE STRIKE or CLOUD GATE are stable. All games working fine . BF3, METRO , CRYSIS 3, TOMB RAIDER and all otherrrs...! Somebody here say that is a ICE STORM issue with some GPU\MOBOS, its that true? From where you know that? Can be a problem with pcie cables ( to GPU ) from PSU? Maybe try that pcie cables from card? This is when i am on 0:57 second: http://www.youtube.com/watch?v=tCGOXW9pt6M
post edited by litwicki22 - 2013/08/17 03:09:08
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ty_ger07
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/18 16:33:36
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Alright, then check your power supply and check your wall outlet. Just because your voltage at your video cards is stable up until it shuts off doesn't mean your power supply isn't stressed out or your wall outlet isn't stressed out. What amperage circuit breaker is running that wall outlet? What other appliances are using the same circuit breaker? Is your power supply plugged directly into the wall, or into a power strip, or surge protector, or battery backup? If it isn't plugged directly into the wall, have you tried plugging it directly into the wall? Do you have another power supply you can test?
post edited by ty_ger07 - 2013/08/18 18:04:07
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litwicki22
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Re:3dmark 13 - computer shutting down in first DEMO in the same second.
2013/08/19 10:42:53
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No secondary psu and gpu. But hey , when minidump its not created its for 100% hardware issue or not always?
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