Want to Experience 7.1 Heaven?
Now is your chance to ascend and upgrade your NU Audio to the EVGA NU AUDIO Pro 7.1. The time is now to immerse yourself with true lifelike audio of EVGA’s NU Audio Pro 7.1 whether it’s action block buster, intense cross fire in your favorite game, or relaxing to a symphony orchestra. Partnered with Audio Note (UK), well-known for its dedication to building audio products and testing in-house, but is perhaps even more famous for its zeal for audio perfection. EVGA NU Audio Pro 7.1 will complete your listening experience.

How does it work?
Upgrade to the NU Audio Pro 7.1 by paying the difference between what you paid for the EVGA NU Audio Card and the price on EVGA's website for the NU Audio Pro 7.1.  There are several steps to the NU Audio Upgrade Program. After submitting a request, reaching the top of the queue, obtaining approval, and purchasing the NU Audio Upgrade you will send your NU Audio to EVGA first. Once we receive your Nu Audio, we will do our best to get your brand new NU Audio Pro 7.1 shipped out as quickly as possible.

To learn more about the NU Audio Pro 7.1 Upgrade Program, please visit https://www.evga.com/articles/01385/nu-audio-pro-upgrade/

 Amazing!
It's really awesome how EVGA has these Trade-Up/Upgrade programs. :)

BizSAR
 Amazing!
It's really awesome how EVGA has these Trade-Up/Upgrade programs. :)

I am not even considering purchasing one of these but programs like this is the reason I keep buying EVGA products.
 
So many companies now days give the best promotions to new customers while doing nothing for the loyal one's. Nice to see EVGA doesn't follow this trend.

Do not step up to this card. I am one of the first owners of the card. It does not work. It suffers from the same "init error 1x0001" that many owners of the non pro card have as well. Only one driver exists for the Pro card, so you have no option to use a different driver. I have owned the card one day, and I got a total of 2 hours of sound out of it. It has not worked since, no matter how many times I install the drivers. EVGA needs to fix this garbage. The drivers are complete trash, and totally broken. I have attempted to install the drivers at least 8 times now, and all it does on reboot is say the same damn "init error 1x0001", asking for the driver to be reinstalled. I am completely pissed off, and this card was a waste of money.

DannyW75
Do not step up to this card. I am one of the first owners of the card. It does not work. It suffers from the same "init error 1x0001" that many owners of the non pro card have as well. Only one driver exists for the Pro card, so you have no option to use a different driver. I have owned the card one day, and I got a total of 2 hours of sound out of it. It has not worked since, no matter how many times I install the drivers. EVGA needs to fix this garbage. The drivers are complete trash, and totally broken. I have attempted to install the drivers at least 8 times now, and all it does on reboot is say the same damn "init error 1x0001", asking for the driver to be reinstalled. I am completely pissed off, and this card was a waste of money.

 
 

You Now have your Own thread to get help with the issue your experiencing --->  https://forums.evga.com/FindPost/3017599
 
I moved your first (oldest) - [of your Many posts on this 1 issue] - that was Off topic in the Thread you had posted it in

It is not a set up issue. The card has already been proven defective. I have an RMA for a defective sound card happening now.

I never said all cards are defective.

Have you tried the just updated drivers?

EVGATech_LeeM
Hi Everyone, here's the latest driver for the NU Audio Card.  This fixes driver crashes when switching from DSD playback.  There are other issues we are currently working on, but this is what we have today.

Release Notes (v0.2.1.5):

• Updates firmware to 0x31
• Fixes Audio crash after DSD playback

 
Let us know what you think, or if you run into any issues.  If you are using an older version of Windows and are running into one of these issues, please let me know and I will look into it.  However, please only request this if you are experiencing these issues.

I have my card registered but the upgrade page tells me 
YOU HAVE NO QUALIFIED REGISTERED PRODUCTS

Then when I go to try and register it again, it says my card is already registered. I bought the card January 21, 2019 am I not eligible for the upgrade?

I did not attack anyone. I just stated that I was dissatisfied with the fact that I got a defective card. However, I did use foul language in my original post. I should not have done that.

I've 'enrolled' in the Step-Up program for the EVGA NU Audio Pro 7.1 a few days ago but before I send my NU Audio card back I would like to know if it will be denied for physical damage (I guess it will but I does not hurt to ask!).
 
When I first connected the SATA power connector, a small portion of the L shaped bracket broke-off. It was carefully glued back (it did work but I thought it would be best to have it 'repaired' to avoid mechanical stress on the connector).
 
To be clear, I'm not saying the card was received damaged. I did installed countless SATA devices over the years without issues, but I guess there is a first for everything! 

kajico
I have my card registered but the upgrade page tells me 
YOU HAVE NO QUALIFIED REGISTERED PRODUCTS
Then when I go to try and register it again, it says my card is already registered. I bought the card January 21, 2019 am I not eligible for the upgrade?

Hey I had the same issue with my card and I contacted the customer care. When I rechecked my registered card details, I found that I accidentally put my date of purchase as 1/16/2018 instead of 1/16/2019. I requested the customer care agent to change the date and once he changed it, I could find the upgrade page. So, I suggest you to please check your registration details and contact the customer care. Even if you cannot find any mistakes, they will be able to help you upgrade. The upgrade program is for Nu Audio cards, purchased first hand from any official vendors.

KrishnaSandeep

kajico
I have my card registered but the upgrade page tells me 
YOU HAVE NO QUALIFIED REGISTERED PRODUCTS
Then when I go to try and register it again, it says my card is already registered. I bought the card January 21, 2019 am I not eligible for the upgrade?

Hey I had the same issue with my card and I contacted the customer care. When I rechecked my registered card details, I found that I accidentally put my date of purchase as 1/16/2018 instead of 1/16/2019. I requested the customer care agent to change the date and once he changed it, I could find the upgrade page. So, I suggest you to please check your registration details and contact the customer care. Even if you cannot find any mistakes, they will be able to help you upgrade. The upgrade program is for Nu Audio cards, purchased first hand from any official vendors.

Contact Customer Service

Same question as other EU customers. Will the offer be extended to European (this time UK) customers? Thanks.

Is there a stock issue for this promo? It's been pretty quiet.