EVGA

Hot!x17 Mouse software Problem

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ODIN-BF3
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2021/05/22 10:08:51 (permalink)
I thought it was an RGB mouse. but where are the colors, i can only set white or black lol
post edited by ODIN-BF3 - 2021/05/22 17:57:10

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#1

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    ajchai
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    Re: x17 Mouse software Problem 2021/06/02 13:05:25 (permalink)
    make sure you are on the right profile and try a different port
    #2
    Beanard
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    Re: x17 Mouse software Problem 2021/06/06 23:49:22 (permalink)
    Does the software allow an RGB sequence, like transitioning between two colors or anything similar?
    #3
    FlipReset
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    Re: x17 Mouse software Problem 2021/06/07 02:36:17 (permalink)
    You click on those circles and a box pops up where you can change the color. Black = off.
    #4
    TomStev
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    Re: x17 Mouse software Problem 2021/06/07 09:07:41 (permalink)
    So in other parts of the evga forum we have been talking about this issue and so far from what we have seen, this is only an issue for AMD users.  we haven't heard it being an issue with intel systems.  but evga won't respond to us.  may just have to return my mouse since it's faulty.
    #5
    th3cl3ric
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    Re: x17 Mouse software Problem 2021/06/07 10:32:46 (permalink)
    but if it is an AMD issue . . . did you update your BIOS with the lastest USB fix?
    #6
    TomStev
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    Re: x17 Mouse software Problem 2021/06/07 17:51:51 (permalink)
    th3cl3ric
    but if it is an AMD issue . . . did you update your BIOS with the lastest USB fix?


    I am on the latest bios.  This is something specifically in the software it's self it seems.  Bios shouldn't (though stranger things have happened) affect the ability to activate a color wheel with in an application.
    #7
    BIGYELLOW
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    Re: x17 Mouse software Problem 2021/07/06 12:27:11 (permalink)
    Yea same issue happened with me too, there is only white for me when I click static on. I have an intel core and it doesn't work for me. Also, cancel is spelt wrong in the setup menu.
    post edited by BIGYELLOW - 2021/07/06 12:28:21
    #8
    illease
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    Re: x17 Mouse software Problem 2021/07/08 14:22:02 (permalink)
    I have the same problem. While the main system I use it on is AMD I have also plugged it into Intel systems and I still can't get the color wheel to come up.
    #9
    Wy8840
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    Re: x17 Mouse software Problem 2021/07/19 14:55:29 (permalink)
    AMD build here as well and the software is giving me nothing but problems. Program closes the second I open it. 
    #10
    ODIN-BF3
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    Re: x17 Mouse software Problem 2021/07/21 17:08:18 (permalink)
    Why is EVGA support not responding here ? hello Evga 
    #11
    Wy8840
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    Re: x17 Mouse software Problem 2021/07/22 13:51:51 (permalink)
    After many days of testing the software out I've discovered some weird issues with it. First off if I unplug the x17 and run the software I'm presented with the Evga screen from the app but it's blank and the moment I plug in the mouse the app closes. 
    #12
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