First off, let me say that your product registration shouldn't be necessary for things purchased *FROM* you. It should already be in my list since I bought it
under my account directly off your website.
 
Secondly, the scroll wheel just stopped working?
 
Uhm....Shoddy hardware and I won't recommend it.
 
It's a nice mouse except for that.
 
 

Just my personal curiosity as a contributor to this thread, but what do you mean by "stopped working"? does it not move at all? Does the rubber ring slip on the plastic wheel? Does it spin like normal, but with no effect in Windows?
 
Thanks.

The wheel moves..the screen doesn't..it's like the sensor is dead.
 
 

I have the same, my X20 mouse does not move the pointer either

Had my X20 mouse a whole 28 days before the wheel decided to call it quits this morning. Spins freely with nothing stopping it and of course doesn't scroll. I should have known not to buy peripherals from a GPU manufacturer. Not worth the time or effort to return. Back to my trusty Logitech M510.

If you are having issues with your mouse wheel not scrolling the page, please contact support so we can assist with an RMA replacement. It looks like transdogmifier and kaminski111 have already had their mice replaced. jaxstarke99, I've sent you an email so we can assist you.

EVGATech_MatthewC
If you are having issues with your mouse wheel not scrolling the page, please contact support so we can assist with an RMA replacement. It looks like transdogmifier and kaminski111 have already had their mice replaced. jaxstarke99, I've sent you an email so we can assist you.

Good afternoon, I have the same situation, the scroll on the mouse stopped working, there is no effect. But I bought the mouse when I was in the United States, at the moment I am in Russia. Can you tell me how to fix my mouse?
Thank you.

EVGATech_MatthewC
If you are having issues with your mouse wheel not scrolling the page, please contact support so we can assist with an RMA replacement. It looks like transdogmifier and kaminski111 have already had their mice replaced. jaxstarke99, I've sent you an email so we can assist you.

 
 
Good evening,
 
I've already started the RMA process for my X20 but I do find it a little ridiculous that just after a week of use my mouse has scroll issues and now you want me to pay to ship it to you for replacement. Really disappointed this go around with the RMA process, considering this is now a known issue, the mouse is a little over 2 weeks old, and to add insult to injury I have to pay for an obvious defect with this product to get replaced.  
 
I've been with EVGA for just over 14yrs and 110% have stuck with you guys for the amazing customer service and product backing you've provided. Just really disappointed this go around, over a mouse of all things.   

Sniper
Good evening,
 
I've already started the RMA process for my X20 but I do find it a little ridiculous that just after a week of use my mouse has scroll issues and now you want me to pay to ship it to you for replacement. Really disappointed this go around with the RMA process, considering this is now a known issue, the mouse is a little over 2 weeks old, and to add insult to injury I have to pay for an obvious defect with this product to get replaced.  
 
I've been with EVGA for just over 14yrs and 110% have stuck with you guys for the amazing customer service and product backing you've provided. Just really disappointed this go around, over a mouse of all things.   

Hi Sniper, we can provide a label for any RMA needed within the first 30 days of purchase. I've requested the label for your RMA, and you should receive a sperate email from UPS, not EVGA directly, sometime in the next 24 hours with that prepaid label.

Hey Mathew,
 
Thank you for responding and for the UPS Label. When I submitted my issues along with the RMA request it was never communicated that a label can be provided within that 30 day window. I was just voicing my frustrations and I really appreciate the communication and again great customer service. 
 
Thanks!