2018/09/27 05:20:51
Belydrith
Hey,
just installed my new GeForce RTX 2080 XC Ultra and noticed some strange behaviour straight away.
 
First of all, the fans are making a loud "clicking" noise every time they start spinning up. This is happening even during idle, as the GPU's base temperature seems to be around 55°C at all times.
My old Geforce GTX 970 MSI Gaming has never reached that temperature during idle, far from it actually.
 

 
I'm assuming the fans on this particularl card are already damaged due to the loud noise as they start spinning, though that does not explain the high base temperature.
I have tried adjusting fan curves and everything, but no luck. Does anyone have an explanation for this?
 
I've already requested a refund with the retailer where I purchased the card by now, though the temperature is really putting me off at the moment...
2018/09/27 10:52:53
Hurikane71
Firstly stock fan curve fans do not spin up until 60c. Try grabbing the newest Precision X1 monitoring software and give it a try or MSI Afterburner newest beta, they both support 20 series. I changed the fan curve right off when I got my 2080 XC Ultra. Then later I went back to turn fans off at lower temps and had the same clicking. I just changed the fan curve and they do not do it any more. I have a 3 year warranty so not to worried. Again, try the newer software and adjust fans again before you return it.
2018/09/27 11:08:44
Belydrith
As I said, the fans were constantly spinning up and then stopping again right away at default settings with high base temperature on an idle PC.
Doesn't change the issue with the temperature though, I've been reading those should be at around 35~40°C on idle at most (not particularly for this model, but come on). Maximum temperature also seems to be going above the roughly 75°C on the default FE card.
2018/09/27 11:42:41
Sajin
Sounds like you may need to check your thermal paste.
 
This might fix the clicking noise.
 
What are your temps under load?
2018/09/27 12:05:04
Belydrith
Ye gonna definitly take apart that new 1000€ to apply some juicy thermal paste right now. And no, that doesn't sound like it.
Anyway, gonna exchange it and see what happens.
 
GPU goes up to ~80°C under load from what I've seen so far, though I haven't had anything running for an extended amount of time so far and not run any benchmarks etc.
 
2018/09/27 15:40:09
vxpulse
Did you remember to peel the plastic film off the fan? I know people who forget to do that and then the card eats the plastic film and makes noises.
2018/09/27 16:25:31
kram36
You really need to use Precision X1. The fans run independently and Precision XOC only shows one fan control slider so you're not getting the correct fan control. The dual fan control on Precision XOC was made to only control certain 10 series cards that have independent fan control. As you can see in the image here, my 10 series cards has two fan sliders as my card was built that way by EVGA. The new independent fan control is made by Nvidia and Precision X1 is made with the Nvidia fan control.
 

2018/09/27 17:57:18
Belydrith
I am doing that by now yeah, wasn't aware they changed the tool entirely.
And yes I did peel off the plastic film off the frame. 
 
But yeah, given the fact that it only happens as the fan starts spinning or stops spinning it's probably something mechanical.
2018/09/27 18:13:28
kram36
I'd give EVGA a call and see what they say. I would do it tomorrow, seems like their people during the evening hours are not as knowledgeable as the people during normal business hours.
2018/09/28 08:50:57
Belydrith
I've received a replacement model now and can happily confirm that this card doesn't have the issue with fan sound or the high base temperature. The fan's silent on startup now and the card seems to run about 17°C cooler on idle (from 55 to 37°C, lol).

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