Soulkey
Hey
 
shorty speaking my RTX 3080 12GB FTW3 Ultra died.  I started my RMA via the shop where I bought GPU on the 27th of  February. I've received information that my GPU was sent to the service in Munich Germany 6th of March.
Question: How long does EVGA have time to process my RMA, I can't find any information about it... And I feel it took a while already.
 
Any information regarding this problem will be helpful.

You will have to ask them directly at supporteu@evga.com as they are the responsible branch for local RMA and nobody on here (this is NA centered forum) will know.
They should have already provided some information within that month via email if they have no stock of cards to send you instead or if there was any other reason for the lenghty process.
(fellow EU resident here btw, have done a few RMAs now myself with them, familiar with the process and some details)
 
PS: Actually after giving it a quick thought, since you didn't initiate the RMA directly with EVGA yourself (which is possible and would be more optimal), they will not send anything to you, not sure if they could even if you ask. You will have to go through the shop and keep asking them about it.

Soulkey
Yeah I've made this mistake and started my RMA via shop not directly on EVGA site (everyone learns from their own mistakes) And you are right... they told me that they can't share any information with me... on the other hand, I received information from a shop that they asked in my name why the service takes that long, but it seems they didn't get any... very strange... Anyways it's been over 30 days in Germany... and I'm getting frustrated because I'm a photographer and I need to process every single day hundreds of photos and videos... and sadly for over a month doing it on my laptop with RTX 2060 xDDD

You need to pressure the shop then. Read what their policy is regarding how long can things can take. Obviously if they can't fulfill an exchange they will have to pay you money back or offer another graphics card of similar specs or something along these lines (i know this is actually very limited and strict in germany beyond the first year of owning a product).