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Helpful ReplyHot!Z12 Key (very) Specific Combination Not Working

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rube203
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2022/08/09 13:47:59 (permalink)
The combination of Right Shift + Left Ctrl + Left Arrow does nothing.
Every other combination works, including Left Shift + Left Ctrl + Left Arrow. And Right Shift + Left Ctrl + Right Arrow. It's across operating systems, it's a brand new keyboard with no modifications. it's driving me crazy.
 
Does this work on other Z12s? Am I the only one with this issue or just the first to discover it?
 
Can someone test this out, it highlights the word directly before your cursor.
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davepwhite
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Re: Z12 Key (very) Specific Combination Not Working 2022/08/11 12:54:07 (permalink)
rube203
The combination of Right Shift + Left Ctrl + Left Arrow does nothing.
Every other combination works, including Left Shift + Left Ctrl + Left Arrow. And Right Shift + Left Ctrl + Right Arrow. It's across operating systems, it's a brand new keyboard with no modifications. it's driving me crazy.
 
Does this work on other Z12s? Am I the only one with this issue or just the first to discover it?
 
Can someone test this out, it highlights the word directly before your cursor.


I just tried it in my browser on this page of your post and it works on mine. Any keys re-mapped/deactivated using the software tool?
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rube203
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Re: Z12 Key (very) Specific Combination Not Working 2022/08/16 07:58:35 (permalink)
No, I double checked all the mappings and moved to a new profile that I hadn't altered at all and nothing is disabled. Thanks for verifying it's just my keyboard! 
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Instant-Noodles
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Re: Z12 Key (very) Specific Combination Not Working 2022/09/17 11:06:55 (permalink)
rube203
The combination of Right Shift + Left Ctrl + Left Arrow does nothing.
Every other combination works, including Left Shift + Left Ctrl + Left Arrow. And Right Shift + Left Ctrl + Right Arrow. It's across operating systems, it's a brand new keyboard with no modifications. it's driving me crazy.
 
Does this work on other Z12s? Am I the only one with this issue or just the first to discover it?
 
Can someone test this out, it highlights the word directly before your cursor.




I have a similar problem on my new Z12.  For me it's the Left Shift + Right Ctrl + Right Arrow combo not working (it should highlight text towards the right, but does nothing). 
 
My Right Ctrl works fine in combination with other keys (ex. Right Ctrl + A highlights all text or Left Shift + Right Ctrl + Left Arrow highlights text towards the left).  
 
Were you able to fix this problem?
post edited by Instant-Noodles - 2022/09/17 11:23:51
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rube203
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Re: Z12 Key (very) Specific Combination Not Working 2022/09/19 08:34:13 (permalink)
Instant-Noodles
rube203
The combination of Right Shift + Left Ctrl + Left Arrow does nothing.
Every other combination works, including Left Shift + Left Ctrl + Left Arrow. And Right Shift + Left Ctrl + Right Arrow. It's across operating systems, it's a brand new keyboard with no modifications. it's driving me crazy.
 
Does this work on other Z12s? Am I the only one with this issue or just the first to discover it?
 
Can someone test this out, it highlights the word directly before your cursor.




I have a similar problem on my new Z12.  For me it's the Left Shift + Right Ctrl + Right Arrow combo not working (it should highlight text towards the right, but does nothing). 
 
My Right Ctrl works fine in combination with other keys (ex. Right Ctrl + A highlights all text or Left Shift + Right Ctrl + Left Arrow highlights text towards the left).  
 
Were you able to fix this problem?




I was not. I opened a support ticket and they asked if it worked when recording the key strokes within the customization software. It does not and after answering them that I never got a reply. Based on that support ticket saying it should work and another user reporting it works for them it appears that the only recourse would be to RMA, but I didn't do that either. So I'm just left with a keyboard that mostly, but doesn't completely work.
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redteamgo
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Re: Z12 Key (very) Specific Combination Not Working 2022/09/23 10:54:06 (permalink)
Works on my Z20
 
annoying question but is your cursor and main window focused properly to get the desired result?

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Instant-Noodles
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Re: Z12 Key (very) Specific Combination Not Working 2022/09/23 11:45:40 (permalink) ☄ Helpfulby rube203 2022/09/23 12:57:29
rube203
Instant-Noodles
rube203
The combination of Right Shift + Left Ctrl + Left Arrow does nothing.
Every other combination works, including Left Shift + Left Ctrl + Left Arrow. And Right Shift + Left Ctrl + Right Arrow. It's across operating systems, it's a brand new keyboard with no modifications. it's driving me crazy.
 
Does this work on other Z12s? Am I the only one with this issue or just the first to discover it?
 
Can someone test this out, it highlights the word directly before your cursor.




I have a similar problem on my new Z12.  For me it's the Left Shift + Right Ctrl + Right Arrow combo not working (it should highlight text towards the right, but does nothing). 
 
My Right Ctrl works fine in combination with other keys (ex. Right Ctrl + A highlights all text or Left Shift + Right Ctrl + Left Arrow highlights text towards the left).  
 
Were you able to fix this problem?




I was not. I opened a support ticket and they asked if it worked when recording the key strokes within the customization software. It does not and after answering them that I never got a reply. Based on that support ticket saying it should work and another user reporting it works for them it appears that the only recourse would be to RMA, but I didn't do that either. So I'm just left with a keyboard that mostly, but doesn't completely work.




That's disappointing.  I guess Z12s might have an issue with certain combinations?  Also interesting that it's a different combination that doesn't work on our two keyboards though.
 
Does my non-working combination ("Left Shift + Right Ctrl + Right Arrow") work on your keyboard?  Cause your combo ("Right Shift + Left Ctrl + Left Arrow") works fine on my Z12.
 
redteamgo
Works on my Z20
 
annoying question but is your cursor and main window focused properly to get the desired result?




Yes, cursor and main window is focused when I test the key combination.  I also own a Z15 (which is a mechanical keyboard like your Z20) and both combinations work fine, so the issue might only pertain to the Z12 (which is a membrane keyboard).
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rube203
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Re: Z12 Key (very) Specific Combination Not Working 2022/09/23 13:01:24 (permalink)
Instant-Noodles
rube203
Instant-Noodles
rube203
The combination of Right Shift + Left Ctrl + Left Arrow does nothing.
Every other combination works, including Left Shift + Left Ctrl + Left Arrow. And Right Shift + Left Ctrl + Right Arrow. It's across operating systems, it's a brand new keyboard with no modifications. it's driving me crazy.
 
Does this work on other Z12s? Am I the only one with this issue or just the first to discover it?
 
Can someone test this out, it highlights the word directly before your cursor.




I have a similar problem on my new Z12.  For me it's the Left Shift + Right Ctrl + Right Arrow combo not working (it should highlight text towards the right, but does nothing). 
 
My Right Ctrl works fine in combination with other keys (ex. Right Ctrl + A highlights all text or Left Shift + Right Ctrl + Left Arrow highlights text towards the left).  
 
Were you able to fix this problem?




I was not. I opened a support ticket and they asked if it worked when recording the key strokes within the customization software. It does not and after answering them that I never got a reply. Based on that support ticket saying it should work and another user reporting it works for them it appears that the only recourse would be to RMA, but I didn't do that either. So I'm just left with a keyboard that mostly, but doesn't completely work.




That's disappointing.  I guess Z12s might have an issue with certain combinations?  Also interesting that it's a different combination that doesn't work on our two keyboards though.
 
Does my non-working combination ("Left Shift + Right Ctrl + Right Arrow") work on your keyboard?  Cause your combo ("Right Shift + Left Ctrl + Left Arrow") works fine on my Z12.
 
redteamgo
Works on my Z20
 
annoying question but is your cursor and main window focused properly to get the desired result?




Yes, cursor and main window is focused when I test the key combination.  I also own a Z15 (which is a mechanical keyboard like your Z20) and both combinations work fine, so the issue might only pertain to the Z12 (which is a membrane keyboard).




Interesting, no, your combination does not work either. And yes everything is focused and even swapping the direction works, so if using opposite Shift/Ctrl keys I can only use the arrow corresponding with the Shift. That's fascinating.
 
L-Ctrl + R-Shift + L-Arrow = no input
L-Shift + R-Ctrl + R-Arrow = no input
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