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XR1 PRO No HDR Passthrough At 4K

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Sufian.Ben
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2023/04/24 05:06:46 (permalink)
Hello There, 
 
I Hope you are doing well today.
 
I just Bought a XR1 Pro off Amazon and it works great, the only issue is that I can't use HDR when using the capture card. if i enable it the screen just turns off and my second screen starts flickering for a while then it turns on again with no HDR and with the lowest Resolution there is, and after that I can't even go back to 4K no-HDR. It stays like that until I re-install the graphics driver. I updated it to the latest firmware and still having the same Issue, either i use it without HDR or it crashes when enabling it.
 
Is there any fix or something I can do, or is the card that I bought a semi dead card?
My specs:
LG Oled C1 48"
Zotac RTX 4090 amp extreme
ROG Strix z790-e gaming wifi Motherboard
Intel i7-13700k
32GB 7000Mhz G.Skill trident Z DDR5
Acer GM7 2TB PCIe Gen 4 Nvme SSD
 
 
Thanks for helping in advance. 
post edited by Sufian.Ben - 2023/04/24 05:42:34
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    rjohnson11
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    Re: XR1 PRO No HDR Passthrough At 4K 2023/04/24 05:48:37 (permalink)
    Sufian.Ben
    Hello There, 
     
    I Hope you are doing well today.
     
    I just Bought a XR1 Pro off Amazon and it works great, the only issue is that I can't use HDR when using the capture card. if i enable it the screen just turns off and my second screen starts flickering for a while then it turns on again with no HDR and with the lowest Resolution there is, and after that I can't even go back to 4K no-HDR. It stays like that until I re-install the graphics driver. I updated it to the latest firmware and still having the same Issue, either i use it without HDR or it crashes when enabling it.
     
    Is there any fix or something I can do, or is the card that I bought a semi dead card?
    My specs:
    LG Oled C1 48"
    Zotac RTX 4090 amp extreme
    ROG Strix z790-e gaming wifi Motherboard
    Intel i7-13700k
    32GB 7000Mhz G.Skill trident Z DDR5
    Acer GM7 2TB PCIe Gen 4 Nvme SSD
     
     
    Thanks for helping in advance. 


    Please contact EVGA tech support

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

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