EVGA

Ways to identify specific card model?

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scgt1
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2018/10/02 05:01:33 (permalink)
Is there anyway short of the serial sticker on a 1080 backplate or seeing what Windows says the specific card model is?
 
Scenario
Seller had dual ek block/backplated 1080 FTW's for sale. One sold on Ebay and the other was sold to me. Unfortunately the seller shipped the stock heatsink to me with the backplate directly against the heatsink. Which in turn caused some substantial scratching and dents to the E and G on EVGA. When I was invoiced for the card he labeled it as a DT card. The backplate I received is for a straight up FTW non DT model (6286 not 6284) which is fine by me if it actually matches the card I have. Otherwise I will have a real warranty problem should I need to warranty the card in the future with the backplate (serial/model numbers) not matching the card I actually have. Not to mention I don't know if the scratches and dents to the backplate would cause any issue in warranty should this backplate actually be the one for the card I received.
 
I pulled the EK backplate hoping there would have been an EVGA serial sticker on the back of the card like the old days but there wasn't. Instead there were some numbers on a printed label that don't resemble serial format along with another printed label with numbers and letters on the front of the card by the pci-e connector. I didn't pull the block to see if there were any labels under the block.
 
I would have plopped the card in to see what Windows sees for a model number but I'm elbow deep in resleeving my psu and have no way to check that way. So I was curious if the printed labels on the cards pcb may mean something for matching the card to a specific model or if I'm just up a creek until I can power the card on and see what Windows sees for a model number to know if the backplate I have is in fact the match for the card I got.
I can't for the life of me find a listing of bios downloads other then the one which was released years ago for overheating during the thermal pad issue and those numbers don't match whats on the back of this cards pcb. There is also a CIN number that begins with 6286 right next to the bios number that is on the pcb which leads me to believe this card is the match for the original backplate I have. The bios on the pcb is  86.04.17.00.80 if someone knows something I don't for finding the bios downloads other then the product download/bios page which for me is only showing driver updates and no bios files/version numbers.
post edited by scgt1 - 2018/10/02 08:43:29

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    the_Scarlet_one
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    Re: Ways to identify specific card model? 2018/10/02 05:06:34 (permalink)
    You should be able to look at GPU-z and if I am not mistaken, it should show a model number.
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    scgt1
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    Re: Ways to identify specific card model? 2018/10/02 05:16:36 (permalink)
    the_Scarlet_one
    You should be able to look at GPU-z and if I am not mistaken, it should show a model number.

    That's kinda what I was suspecting as the case. Was hoping there was a way to find out without powering up the card since I'm at least another 2 days out until I can do that. Would like to get the ball rolling soon as possible on getting the backplates swapped out if they in fact were mixed up since the Ebay card sold back on Aug 28th to the other buyer. If not then no big deal I guess unless a damaged backplate would hurt any warranty claims. It's been on a block so it's not like the backplate was damaged on the card. You can clearly see it was shipping improper and against the actual heatsink. SMH

    post edited by scgt1 - 2018/10/02 05:22:00

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    scgt1
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    Re: Ways to identify specific card model? 2018/10/07 04:53:39 (permalink)
    the_Scarlet_one
    You should be able to look at GPU-z and if I am not mistaken, it should show a model number.

    Yea that's what I thought too. I hit the lookup button and gpu-z is showing the card as a KR model yet the backplate that came with it is an RX. Support has been basically darting around my questions and not answering them as to if there is any other way besides the backplate to find out the serial number. IE one of the mini bar codes on the back of the pcb or if it's stamped on the block/cooler side of the pcb somewhere. I've also inquired on if they don't change the hard coding once a card has been refurbed so it reports as the actual refurb model RX instead of a KR or if I just got duped and got a KR card with an RX backplate. In the end if that's the case I believe EVGA got duped at some point and someone swapped backplates then did an rma on a card that shouldn't have been allowed to have one. In the end I'm the one screwed if that's the case. lol Wish they went back to stickers on the pcb or stamped the pcb that way backplates can't be swapped and not only EVGA get screwed over but any potential second hand purchaser. If the bar codes lead to a serial/model number lookup or if there is some stamping somewhere else that would designate also then I don't know why the question keeps being darted around.
     
    Seems EVGA would want some backup security to negate a simple backplate switch to cheat the system. Security stickers placed directly on a pcb or an actual stamp the the pcb would negate the ability to muck the system. A backplate can be unscrewed and replaced and if that is the only form of tracking a model/serial then man the miners must have a field day with EVGA.

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    AHowes
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    Re: Ways to identify specific card model? 2018/10/07 10:48:08 (permalink)
    I noticed this as well when I was going to sell off my 2 1080 classifieds that I had used ek 780 classy blocks on.

    Was a pain to know which backplate with serial number went to which but I got lucky as I took pics when I was taking apart the cards and putting the block on a year prior. Was able to match them up with the numbers I seen above the pcie connector.

    No theres no matching numbers from the pcb and backplate.

    Good luck!

    Might want to call evga 24/7 and ask them if it will be a problem or not.

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    scgt1
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    Re: Ways to identify specific card model? 2018/10/08 03:56:07 (permalink)
    AHowes
    I noticed this as well when I was going to sell off my 2 1080 classifieds that I had used ek 780 classy blocks on.

    Was a pain to know which backplate with serial number went to which but I got lucky as I took pics when I was taking apart the cards and putting the block on a year prior. Was able to match them up with the numbers I seen above the pcie connector.

    No theres no matching numbers from the pcb and backplate.

    Good luck!

    Might want to call evga 24/7 and ask them if it will be a problem or not.

    Yea well it seems I'm stuck with for all intensive purposes a RX card. Oh well I guess. I should have stuck with what I told myself in 2016 when I purchase my first 1080 FTW and that's to only buy new gpu's. Would avoid running into problems like this. I got a good deal at least but was expecting to actually own a second card with a transferable warranty which I guess I don't. $375 for a 1080 FTW with EK block and backplate along with the unobtainable 1 slot EVGA HB Bridge isn't too shabby. I really like the thought of having a warranty backing it up though. :-(
    post edited by scgt1 - 2018/10/08 14:00:59

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