Nanomarine
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/15 11:01:23
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I got my step 5. I wrote the RMA number on the outside and placed the paper they email you inside. The estimated delivery is Tuesday. These next few days are going to be the worst.
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ChaseRebel
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/15 11:09:13
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Nanomarine I got my step 5. I wrote the RMA number on the outside and placed the paper they email you inside. The estimated delivery is Tuesday. These next few days are going to be the worst.
Is your RMA number only 7 numbers long? I do want to send mine out without the Step 5 email, but want to make sure that the RMA on My Products page for the step up would be the same as the email. And mine is 7 numbers long
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Nanomarine
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/15 11:11:51
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ChaseRebel Is your RMA number only 7 numbers long? I do want to send mine out without the Step 5 email, but want to make sure that the RMA on My Products page for the step up would be the same as the email. And mine is 7 numbers long
Mine was 16 numbers long
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ChaseRebel
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/15 11:13:03
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Nanomarine
ChaseRebel Is your RMA number only 7 numbers long? I do want to send mine out without the Step 5 email, but want to make sure that the RMA on My Products page for the step up would be the same as the email. And mine is 7 numbers long
Mine was 16 numbers long
Oh yikes, big difference! Ok I will wait then haha. Thanks for the info and I hope you get yours soon! Thanks again
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ChaseRebel
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/15 11:14:51
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Nanomarine
ChaseRebel Is your RMA number only 7 numbers long? I do want to send mine out without the Step 5 email, but want to make sure that the RMA on My Products page for the step up would be the same as the email. And mine is 7 numbers long
Mine was 16 numbers long
Actually wait. Not to sound like an insult, but did you get it mixed up with the serial number? My serial number is 16 numbers long and below that is my 7 digit RMA. Just thought I'd double ask haha
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Nanomarine
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/15 11:15:00
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ChaseRebel Oh yikes, big difference! Ok I will wait then haha. Thanks for the info and I hope you get yours soon! Thanks again
No worries, would hate for your 3080 to be delayed any more than necessary. I got my step 5 after about a day and a half if that helps at all.
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Nanomarine
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/15 11:19:01
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ChaseRebel
Actually wait. Not to sound like an insult, but did you get it mixed up with the serial number? My serial number is 16 numbers long and below that is my 7 digit RMA. Just thought I'd double ask haha
My RMA ID is 7 long and RMA number is 16 long.
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ChaseRebel
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/15 11:19:50
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Nanomarine
ChaseRebel Oh yikes, big difference! Ok I will wait then haha. Thanks for the info and I hope you get yours soon! Thanks again
No worries, would hate for your 3080 to be delayed any more than necessary. I got my step 5 after about a day and a half if that helps at all.
Saw your other post. Yeah, you've definitely been helpful. I really appreciate the quick help! Take care and hopefully the next 7 days don't go by too slow for ya! lol
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Rondozer
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/15 11:38:44
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Just shipped out the card! Time to wait :( Rocking my 980 in the mean time and surprised its holding up this good, it was in an old scrap PC laying around and its holding up with 90 FPS on Apex in 1440p... Maybe I don't need the 3080...
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VirtualUnreality
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/15 15:18:33
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ChaseRebel
Downrange5-0
ChaseRebel I never got an RMA emailed but when I log on to my account for step up there is an RMA number, but it says verifying payment.
Is it safe to send with the RMA on the account but never got an email?
I too have an RMA ID number but no email. Looking at the directions posted by VirtualUnreality, I think weâre good to send it back as long as we follow the packing directions. My RMA ID will be all over that box just so thereâs no question.
I think I am going to do the same thing then haha
The verifying payment will eventually change and when hold released that email will get sent and that's likely why you don't have the email with RMA info yet. If you have the RMA# you should be good to ship and it'll resolve while it's on the way--I highly doubt this, but absolute worst thing I can imagine that could happen assuming nothing goes wrong during the carrier handling part is EVGA will receive your card before the payment hold is released and ship it back rather than holding onto it until the payment hold clears ( I'm speculating due to the lack of stock situation they have PLENTY of extra warehouse space currently ). I strongly recommend you print out the RMA sheet with the bar code ( UPS store always puts it in one of those stick on clear envelopes on the box if I ask them ) so it can get scanned at arrival, and I also from prior experience write the RMA# on EVERY side of the box as large as it will fit--you can't believe how often surfaces of shipped boxes get rubbed off or damaged to where it'll be illegible--if that happens, and EVGA accepts it, you'll have to wait for someone digging through that pile to open it, scan the serial# and figure out what the deal is. You can also always call Customer Service by calling 888-881-EVGA (3842) option 2. Customer Service can be reached 9AM - 5:30PM Pacific M-F if you need to. Congrats on almost the final stages of getting your new cards!
Want an easy way to save up to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the EVGA associate code Y8SZAS1DU12NL92 at checkout on your next purchase. If you choose to use my code I want to say "Thank You!" for using it! When you register your products please use my Rewards Program Code: NHZXD6NWS9 when uploading your invoice. Thank you!
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TomGraphy
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/15 15:42:34
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VirtualUnreality
TomGraphy Does anyone know if its worth paying for Saturday delivery?
NO!!! EVGA RMA Dept is closed Sat/Sun! So unless you want to donate extra money to the shipping carrier, don't. Make sure you ship it insured for the appropriate amount you'd actually be ok getting paid for it and not MSRP ( Google shipping damage horror stories if you're on the fence about that one ! ) Also make sure you pay attention to the cautions and follow the instructions here: Congrats on getting through the queue!
Thanks! I got it packaged really well and shipped it off. Here is to my new GPU!
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xlim3y
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/15 16:37:42
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TomGraphy
VirtualUnreality
TomGraphy Does anyone know if its worth paying for Saturday delivery?
NO!!! EVGA RMA Dept is closed Sat/Sun! So unless you want to donate extra money to the shipping carrier, don't. Make sure you ship it insured for the appropriate amount you'd actually be ok getting paid for it and not MSRP ( Google shipping damage horror stories if you're on the fence about that one ! ) Also make sure you pay attention to the cautions and follow the instructions here: Congrats on getting through the queue!
Thanks! I got it packaged really well and shipped it off. Here is to my new GPU!
Same, shipped out today. Hoping for Monday delivery and a quick turnaround, maybe have it by next Friday since I'm only 1 state away.
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Jaosn
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Re: Unofficial 3080 Step Up Queue Thread.
2021/04/15 20:35:45
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Got my 3080 today. Thanks EVGA!
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PR_PUNISHER
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/15 21:06:55
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Would USPS actually pay you the exact amount you insured even if the msrp of item shipped is lower? Like if i insured $2000 and the msrp of the 3080 is only $880, would they still pay me 2000? Also how would i ensure the 3080 evga would be shipping me? Or i can only insure my step up gpu since im the one actually shipping it
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VirtualUnreality
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/15 23:29:34
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PR_PUNISHER Would USPS actually pay you the exact amount you insured even if the msrp of item shipped is lower? Like if i insured $2000 and the msrp of the 3080 is only $880, would they still pay me 2000? Also how would i ensure the 3080 evga would be shipping me? Or i can only insure my step up gpu since im the one actually shipping it
I have no idea about USPS, I stopped using USPS many years ago due to multiple instances of poor service and bad experiences. EVGA is responsible on the outbound shipment to you as the shipper, they're only passing along the cost of what they pay to UPS in the step up process when they charge you for shipping. UPS I use all the time and they put $100 insurance automatically if you don't declare value on a package, and if you declare a value above that they'll charge you based on that value ( IIRC around $3 per $100 of value or something close ) and will also make you declare what it is. MSRP often can be far from "fair market value" and/or "replacement cost," which will always be present in the terms of contracts such as insurance, so don't handicap yourself upfront by making a contract declaring you're willing to accept MSRP for your 3080 when the FMV/replacement cost is way above that amount. Key also is that UPS happens to have it's own captive insurance subsidiary company--As long as you're not trying to insure something above fair market value fraudulently somehow, if they don't pay when pressed for a documented supported claim, they know not only will it cost them a lot more in court to even defend themselves, they run the risk of having to pay punitive damages and further having "bad faith" proved against them and can have their right to sell insurance in that state revoked permanently as well by your state's Commissioner of Insurance, and they lose much more than the value of your one claim. When you pay for that insurance, you're creating a contract between yourself and the insurance co., so if they accept your payment, they're as bound by the contract terms as you are--if they don't pay a reasonable claim as they should, they're acting in "bad faith" and committing fraud. Only thing that needs to be proved is that they as the carrier are liable for the damage, and if they've accepted this contract, and you have documentation showing an intact item being packed to their standards ( One guess why EVGA did you a favor and has that somewhat lengthy description of packing standards ) and it shows up damaged you've got your proof. I learned all this the hard way in the distant past going through an expensive insurance claim. So some helpful tips there if the amount of money you spent on GPU(s) feels like it matters: Always open or unbox packages ( Especially expensive GPU's! ) on video and/or take pics in presence of a witness, even if receiving a package that looks undamaged from the outside ( Sometimes packages pull a lot of G forces, or don't contain what they're supposed to because someone made a mistake, etc. ). Consider before accepting a package with moderate or heavy visible external damage, you may be better off refusing to accept it and having the carrier return it as "refused/damaged", and having a replacement sent. If something looks in the least way damaged once unboxed, get lots of video/pics from all different angles to document it. Always notify all parties involved in writing as soon as practicable after it happens. Yes, it's a pain in the butt and might take a few mins longer, but it's time well spent that will save you HUGE headaches and potentially quite a bit of money if you do have a claim. If you're shipping something expensive like a 3080 in this market, take a moment to document what fair market value is in your local market with a couple screen shots, and since the only other option UPS has at that point if they deliver your 3080 mangled is to provide you with a replacement 3080, they'll either have miraculously pull one out of somewhere to do so somehow or cut you a check which is easier for them and costs them less than hunting for a deal on something they know isn't to be found. Hope you get your card trouble free--Enjoy!
Want an easy way to save up to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the EVGA associate code Y8SZAS1DU12NL92 at checkout on your next purchase. If you choose to use my code I want to say "Thank You!" for using it! When you register your products please use my Rewards Program Code: NHZXD6NWS9 when uploading your invoice. Thank you!
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Jackief91
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/16 03:32:11
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That makes a lot of sense @virtualunreality. Congrats to everyone that got the notification this week. Itâs great that Evga extended the deadline for the price increase, I may just make the cut. My step 1 was on 9/26.
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Rondozer
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/16 11:54:36
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Shipped out the card yesterday and got it delivered today, hoping they send it out by the end of today so I can get it ASAP. Shoutout to living in Southern California and using basic shipping lol
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xtremegamer
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/16 13:05:29
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can you step from 3070 to 3080 just wondering ??
12G-P5-3967-KR 6/3/2021 8:01:42 AM PT No 12G-P5-3958-KR 6/3/2021 9:47:16 AM PT No Use My Associate Code To Get 3% Off Your Graphics Card Purchase: 07N4WZTXMI5NA26
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VirtualUnreality
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/16 14:00:13
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xtremegamer can you step from 3070 to 3080 just wondering ??
Yes, and also 3080 to 3090. Eventually, we always want to go faster!
Want an easy way to save up to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the EVGA associate code Y8SZAS1DU12NL92 at checkout on your next purchase. If you choose to use my code I want to say "Thank You!" for using it! When you register your products please use my Rewards Program Code: NHZXD6NWS9 when uploading your invoice. Thank you!
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VirtualUnreality
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/16 14:03:56
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Jackief91 That makes a lot of sense @virtualunreality. Congrats to everyone that got the notification this week. Itâs great that Evga extended the deadline for the price increase, I may just make the cut. My step 1 was on 9/26.
Thanks, I hope it helps some of us. I also hope there's a couple of huge huge containers full of our 3080's getting delivered to EVGA soon so we all make the cutoff for the increased price due to tariffs! GL everyone!
Want an easy way to save up to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the EVGA associate code Y8SZAS1DU12NL92 at checkout on your next purchase. If you choose to use my code I want to say "Thank You!" for using it! When you register your products please use my Rewards Program Code: NHZXD6NWS9 when uploading your invoice. Thank you!
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wmunn
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/16 14:59:36
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xtremegamer can you step from 3070 to 3080 just wondering ??
Yes, in fact I got a RTX 3070 FTW3 from the notify queue, and now have it enrolled for step up to 3080 ftw3 :)
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ph1608sd
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/16 15:05:45
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RMA received on 4/16/2021. Estimated ship date 4/21/2021. Hopefully itâs sooner but still not bad.
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ph1608sd
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/16 17:21:29
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Wow! My card was received at EVGA this morning @ 10:30. Just got an email saying that my new card shipped and will be here tomorrow.
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PR_PUNISHER
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/16 19:16:07
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VirtualUnreality
PR_PUNISHER Would USPS actually pay you the exact amount you insured even if the msrp of item shipped is lower? Like if i insured $2000 and the msrp of the 3080 is only $880, would they still pay me 2000? Also how would i ensure the 3080 evga would be shipping me? Or i can only insure my step up gpu since im the one actually shipping it
I have no idea about USPS, I stopped using USPS many years ago due to multiple instances of poor service and bad experiences. EVGA is responsible on the outbound shipment to you as the shipper, they're only passing along the cost of what they pay to UPS in the step up process when they charge you for shipping. UPS I use all the time and they put $100 insurance automatically if you don't declare value on a package, and if you declare a value above that they'll charge you based on that value ( IIRC around $3 per $100 of value or something close ) and will also make you declare what it is. MSRP often can be far from "fair market value" and/or "replacement cost," which will always be present in the terms of contracts such as insurance, so don't handicap yourself upfront by making a contract declaring you're willing to accept MSRP for your 3080 when the FMV/replacement cost is way above that amount. Key also is that UPS happens to have it's own captive insurance subsidiary company--As long as you're not trying to insure something above fair market value fraudulently somehow, if they don't pay when pressed for a documented supported claim, they know not only will it cost them a lot more in court to even defend themselves, they run the risk of having to pay punitive damages and further having "bad faith" proved against them and can have their right to sell insurance in that state revoked permanently as well by your state's Commissioner of Insurance, and they lose much more than the value of your one claim. When you pay for that insurance, you're creating a contract between yourself and the insurance co., so if they accept your payment, they're as bound by the contract terms as you are--if they don't pay a reasonable claim as they should, they're acting in "bad faith" and committing fraud. Only thing that needs to be proved is that they as the carrier are liable for the damage, and if they've accepted this contract, and you have documentation showing an intact item being packed to their standards ( One guess why EVGA did you a favor and has that somewhat lengthy description of packing standards) and it shows up damaged you've got your proof. I learned all this the hard way in the distant past going through an expensive insurance claim. So some helpful tips there if the amount of money you spent on GPU(s) feels like it matters: Always open or unbox packages ( Especially expensive GPU's! ) on video and/or take pics in presence of a witness, even if receiving a package that looks undamaged from the outside ( Sometimes packages pull a lot of G forces, or don't contain what they're supposed to because someone made a mistake, etc. ). Consider before accepting a package with moderate or heavy visible external damage, you may be better off refusing to accept it and having the carrier return it as "refused/damaged", and having a replacement sent. If something looks in the least way damaged once unboxed, get lots of video/pics from all different angles to document it. Always notify all parties involved in writing as soon as practicable after it happens. Yes, it's a pain in the butt and might take a few mins longer, but it's time well spent that will save you HUGE headaches and potentially quite a bit of money if you do have a claim. If you're shipping something expensive like a 3080 in this market, take a moment to document what fair market value is in your local market with a couple screen shots, and since the only other option UPS has at that point if they deliver your 3080 mangled is to provide you with a replacement 3080, they'll either have miraculously pull one out of somewhere to do so somehow or cut you a check which is easier for them and costs them less than hunting for a deal on something they know isn't to be found. Hope you get your card trouble free--Enjoy!
Thanks so much for the info and advice. I signed up for step up in the second week of October so im still a while away lol but wanted some info. Any tips/pictures of how to ship my step up gpu? I was thinking of using the same newegg box that i received it in. And using packaging airbags in the right and left side of gpu since i wont be able to fit more.
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VirtualUnreality
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/16 20:48:23
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PR_PUNISHER Thanks so much for the info and advice. I signed up for step up in the second week of October so im still a while away lol but wanted some info. Any tips/pictures of how to ship my step up gpu? I was thinking of using the same newegg box that i received it in. And using packaging airbags in the right and left side of gpu since i wont be able to fit more.
You're welcome; Glad to pay it forward like I got it myself. It doesn't really matter exactly what you use as long as it meets the guidelines here: https://images.evga.com/warranty/shipping/GPU_US_Shipping_Guidelines.pdf. Yes, I always save the original GPU box and I re-use salvageable air pillows and boxes from my inbound goodies, and then wad up some plastic shopping bags I save for extra stuffing to remove any extra spacing if needed. There's a link attached on one of my outbound step-up's with all the grocery bags and top layer removed so it's obvious the interior box was intact before sealing the outer box up as an example. You could use anything that will absorb shock though, moderately wadded up newspaper or plastic grocery bags are my go-to's if I run out of air-pillows. Outbound Example: https://imgur.com/a/IljN15C Enjoy that 3080 when you get it!
Want an easy way to save up to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the EVGA associate code Y8SZAS1DU12NL92 at checkout on your next purchase. If you choose to use my code I want to say "Thank You!" for using it! When you register your products please use my Rewards Program Code: NHZXD6NWS9 when uploading your invoice. Thank you!
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wmunn
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/16 23:55:46
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I used the same outer box EVGA used to ship me my 3070, I figured if it was good enough for their outbound product, it would be fine to send back to them. Retail 2070 super box, inside brown box from EVGA, tightly fit
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TomGraphy
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/17 12:43:33
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wmunn I used the same outer box EVGA used to ship me my 3070, I figured if it was good enough for their outbound product, it would be fine to send back to them. Retail 2070 super box, inside brown box from EVGA, tightly fit
I did the same thing but I got a new outer box
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VirtualUnreality
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/17 14:42:15
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wmunn I used the same outer box EVGA used to ship me my 3070, I figured if it was good enough for their outbound product, it would be fine to send back to them. Retail 2070 super box, inside brown box from EVGA, tightly fit
TomGraphy
wmunn I used the same outer box EVGA used to ship me my 3070, I figured if it was good enough for their outbound product, it would be fine to send back to them. Retail 2070 super box, inside brown box from EVGA, tightly fit
I did the same thing but I got a new outer box
Most of the time items packed like that arrive ok, as did my last 3070 step-up that EVGA packed just as you described, but since I get the advertising newsprint in my mailbox free and recycle it and those free grocery bags using them once more before they go into recycling or a landfill I feel good about that plus it takes a negligible amount of extra time to do that the way EVGA specified and in that way I avoid any potential headache if there's a problem related to it. I'm sure EVGA has an actuarial analysis showing them it's cheaper to buy the occasional replacement card than spend for the extra labor and material packing on thousands, and it's different for us. It won't affect me if either of you or someone else who didn't pack it they way they spec'd has an issue of course, but I do like to build my Karma and help, especially when it's easy like this. I'm going to call your attention to the section of the fine print in EVGA's limited warranty under the What is not covered by this Limited Warranty section which says "The use of inadequate shipment packaging or use of inadequate packing material resulting in damages to the Product while in transit with Original Purchaser's or Second-Hand Purchaser's shipping courier." and also "Shipments to EVGA must meet the specific Shipping Guidelines for the Products, which can be found here:" at the link I already posted prior. If you don't think it's worth the extra minute or two of effort while recycling free stuff to avoid a potential headache that could end up costing quite a bit because you end up then paying for a repair or replacement and return shipping, you're wealthier than I and congrats! Whichever choice you make and continue to make, I hope you don't have any problems, and wish you best of luck getting your shiny new GPU's soonest! Game on!
post edited by VirtualUnreality - 2021/04/17 15:17:26
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wmunn
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/17 15:29:24
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VirtualUnreality
wmunn I used the same outer box EVGA used to ship me my 3070, I figured if it was good enough for their outbound product, it would be fine to send back to them. Retail 2070 super box, inside brown box from EVGA, tightly fit
TomGraphy
wmunn I used the same outer box EVGA used to ship me my 3070, I figured if it was good enough for their outbound product, it would be fine to send back to them. Retail 2070 super box, inside brown box from EVGA, tightly fit
I did the same thing but I got a new outer box
Most of the time items packed like that arrive ok, as did my last 3070 step-up that EVGA packed just as you described, but since I get the advertising newsprint in my mailbox free and recycle it and those free grocery bags using them once more before they go into recycling or a landfill I feel good about that plus it takes a negligible amount of extra time to do that the way EVGA specified and in that way I avoid any potential headache if there's a problem related to it. I'm sure EVGA has an actuarial analysis showing them it's cheaper to buy the occasional replacement card than spend for the extra labor and material packing on thousands, and it's different for us. It won't affect me if either of you or someone else who didn't pack it they way they spec'd has an issue of course, but I do like to build my Karma and help, especially when it's easy like this. I'm going to call your attention to the section of the fine print in EVGA's limited warranty under the What is not covered by this Limited Warranty section which says "The use of inadequate shipment packaging or use of inadequate packing material resulting in damages to the Product while in transit with Original Purchaser's or Second-Hand Purchaser's shipping courier." and also "Shipments to EVGA must meet the specific Shipping Guidelines for the Products, which can be found here:" at the link I already posted prior. If you don't think it's worth the extra minute or two of effort while recycling free stuff to avoid a potential headache that could end up costing quite a bit because you end up then paying for a repair or replacement and return shipping, you're wealthier than I and congrats! Whichever choice you make and continue to make, I hope you don't have any problems, and wish you best of luck getting your shiny new GPU's soonest! Game on!
The fact that EVGA ships the way they do, if they claimed inadequate packaging, that would be quite an interesting court case. Clearly the packaging they use for shipping out, is more than adequate for a return.
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wmunn
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA
2021/04/17 15:33:48
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another fundamental consideration here, their instructions specify 2 inches of clearance around the card it self, well the retail box packaging fits that exact description. So, packing the card in it's full original retail box with all bag and inner support structure / foam etc.. and then packing that tightly in an outer box is 100% compliant with their specific shipping instructions for RMA.
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