Anyone using SB connect 2 software? If you use acoustic engine, does that mean you can't use the equalizer part?
I'm using
Sound BlasterX AE-5. Yes it does come with one RGB strip.
I figured out my issue. I had Direct HP selected instead of Headphones. I thought the headphones was only for 7.1 due to it having a headset image with 7.1 on it. I assumed Direct HP was for stereo headphones.
*Update* How to fix this if you have the same problem:
1. Go to Control Panel -- Apps and Features and remove all Creative/Sound Blaster softwares. Do not restart the computer, even if prompted so.
2. Go to Device Manager -- Audio, Video and Game Controllers and right-click on each Creative/Sound Blaster entry, then select Properties and from the Driver tab choose Uninstall/Remove. Repeat the procedure with each of them. Do not restart the computer, even if prompted so.
3. Use Windows Search on your hard drive(s) to locate the Creative folder and delete it.
4. Download the following file and save it in a known location. Do not launch it for the moment.
Sound Blaster Connect for Windows
File Name : BXAE5_PCDRV_L13_3_2_5_0.exe (latest drive as of 12/01/2017)
LINK:
http://support.creative.com/downloads/download.aspx?nDownloadId=1001965. Disconnect the computer from the internet and restart.
6. With the internet connection still inactive, install the previously downloaded software, then restart again.
7. Are you experiencing the same issues?
If you are, please try the following troubleshooting steps for us to further assess your case.
1. Keep the internet connection disabled and repeat steps 1 to 3 of the previous procedure, then restart.
2. Play a soundtrack stored on your hard disk with Windows Media Player. Are you able to hear it?
3. Restart the computer (internet connection still disabled) and play the same soundtrack. Are you able to hear it?
If it's fixed, reconnect computer to the internet.
post edited by MSim - 2017/12/03 02:57:06