EVGA

UK Contact Number?

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Samba1123
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2011/10/18 15:19:24 (permalink)
Hey guys.
 
I have just bought my first graphics card in a long time and decided to go with EVGA GTX 580... Long story short it doesn't work. I have posted a thread in the 500 series boards so you can see what I have and haven't tried to get it working.
 
I was wondering what the UK contact number actually is? I tried calling the number on the contact us page and it said no one owns this number. I then tried a number from an old post and it sends me to someones Vodaphone voicemail... Is there actually a UK office?
 
Kinda feeling a little bit let down by the supposed best graphics card suppliers. Was all stoked for having my first rig ready for BF3 but now it seems I'm not going to get to play at launch... Anyone from EVGA able to comment on this?
 
Cheers, Joel.
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    EliteGeek91
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    Re:UK Contact Number? 2011/10/18 15:23:46 (permalink)
    +31 23 7526 899
     
    If that's not it, let me know. And I can give you a support email, or tell you which EVGA staff member to talk to.
     
    Sorry to hear you're having problems.

    #2
    EliteGeek91
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    Re:UK Contact Number? 2011/10/18 15:24:47 (permalink)
    Here is their sales dept.
     
    UK Office
    Tel:             +44 7917 807030      
    Sales email: lrossiter@evga.com

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    Samba1123
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    Re:UK Contact Number? 2011/10/18 15:30:11 (permalink)
    Thats the number that goes to a voicemail. 
     
    From what I can understand my card needs to be RMA'ed... 
    I kinda feel a bit in the lurch as I don't know whether to return the item though Amazon as it only arrived today or try and get a RMA sorted which could take weeks to sort. I've got £1200 worth of pc parts just sat there... As lame as it sounds, all ready for BF3 launch!
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    _MatthewH
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    Re:UK Contact Number? 2011/10/18 15:30:52 (permalink)
    The tech support number is Tel: +49.89.189.049 11

    Thanks,
    Matthew Hurwitz - Assistant Product Manager Matth@evga.com 
    Feel free to contact us with any questions, comments or concerns: Toll Free 888-881-3842 
    You can rate our service here: http://www.evga.com/myevga/rateus/

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    Samba1123
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    Re:UK Contact Number? 2011/10/18 15:36:40 (permalink)
    Ok thank you, MatthewH. Can I get a simple yes or no on getting an 8 Day turn around on an RMA?
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