ToeKneeAy
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I've seen a few similar threads with people having reboots but my issue seems to be slightly different and was looking for any ideas/suggestions. Received my 3080 on Friday and played on it for the afternoon with no issues though it did run "hot" (~83-84 C) on RDR2 1440p Ultra settings. Did some streaming in the early evening also with no issues. Began playing a game (Unfortunate Spacemen) with friends on 1440p highest settings and had the computer completely shut down with the inability to turn it on immediately after. Since it wouldn't immediately turn back on my first thought was the GPU or CPU overheated. Lights on the mobo were still lit while I was unable to turn on the PC. I had one additional crash that night while playing another game with a similar story however, I was monitoring using HWMonitor and Precision X1 and temps didn't look super elevated and may have been even lower than what I had on RDR2. Yesterday, I was playing SCP and had the same issue happen with GPU temps around low-mid 60s and CPU temps slightly above that. Previous GPU which is now back in the computer for the time being is an EVGA XC 2070 super which did not have any of these issues. Ambient room temp is usually in the low 70s F when it crashes. PC Specs: - Thermaltake V200 case - ASUS prime x470 pro motherboard - AMD 2700x CPU (stock settings) - EVGA FTW3 Ultra 3080 - Corsair vengeance pro 16gb (2x8) 3200mhz CL16 - Thermaltake Toughpower Grand 850w Things I've tried after the first crash (most were done Saturday morning with 2 or 3 crashes happening that day total) - Adjusted fan curve in Precision X1 to "aggressive" - DOCP on and off - Utilizing power target slider in Precision X1 to try 90% then 85% - Adjusting CPU fan curve to "turbo" - Updating BIOS on GPU based on this thread: - Moving slider to "OC" on card and trying the OC BIOS in the above link - Adjusting case fan curves in ASUS BIOS I may have forgotten some things that I've tried as I'm going off of my memory right now. Any help would be appreciated as I'd prefer not to RMA the card if there's a way around it. I've attached a picture of my build so you're able to see general airflow and setup.  Thanks!
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jankerson
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 12:25:43
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What are the GPU temps with the case panel off?
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arestavo
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 12:31:38
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- Thermaltake Toughpower Grand 850w - this might be one of the PSUs that cannot handle the 30 series transient power spikes that cause a PSU to go into shutdown (yes, reports of some 850+ watt power supplies not coping and shutting down have been reported).
Test with another PSU, test in a friends computer, search for info on the 30 series and this PSU.
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ToeKneeAy
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 12:32:55
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I had not tried with the panel off. I'm guessing that would test out if airflow through the case is adequate based on the differences in temperature? I can reinstall the card and try that later today.
If this were the problem, would there be a solution possible with the current case (e.g. adding fans) or would the best solution be a case with better airflow?
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jankerson
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 12:38:36
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ToeKneeAy
I had not tried with the panel off. I'm guessing that would test out if airflow through the case is adequate based on the differences in temperature? I can reinstall the card and try that later today.
If this were the problem, would there be a solution possible with the current case (e.g. adding fans) or would the best solution be a case with better airflow?
Lets see what you get 1st. :)
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ToeKneeAy
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 12:41:50
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Thanks for the reply. I have a 2nd PC but unfortunately the power supply in it I think is around 500-600 watts and doesn't have enough PCI-E connections. No access to other computers.
When playing RDR2 and having the temps up to the 80s I was also watching the power consumption on HWMonitor and it maxed out at 103% (before I adjusted it down). Would you think trialing moving the power target to 80% or so would be an adequate test for this? I just checked local stock of power supplies and there's no store around that has stock of PSUs within the recommended range so I will look to see if there's any additional info I could find.
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Sultan.of.swing
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 12:47:57
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Transient response of the power supply is probably very poor, I'd suggest a better unit.
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ToeKneeAy
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 13:25:14
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I thought a little bit more about the power supply and wanted to also clarify another point: when the computer shuts down trying to power it on immediately does nothing. It takes around 5 minutes for the power button to become responsive again and turn the computer back on.
This led me away from the PSU being the culprit and thinking it was more a thermal issue as if it were just the PSU load, I would assume it would reset the computer but allow it to turn on again immediately once the load it couldn't handle was resolved.
Let me know if this thinking is flawed in any way. Unfortunately, if it's the PSU I won't be able to get my hands on one to test for a little while.
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Sultan.of.swing
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 13:27:41
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83-84c isn't hot enough for it to shut the PC down. I'd try to find a better power supply.
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CHammock
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 13:29:19
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ToeKneeAy
I thought a little bit more about the power supply and wanted to also clarify another point: when the computer shuts down trying to power it on immediately does nothing. It takes around 5 minutes for the power button to become responsive again and turn the computer back on.
This led me away from the PSU being the culprit and thinking it was more a thermal issue as if it were just the PSU load, I would assume it would reset the computer but allow it to turn on again immediately once the load it couldn't handle was resolved.
Let me know if this thinking is flawed in any way. Unfortunately, if it's the PSU I won't be able to get my hands on one to test for a little while.
Sounds like OCP is kicking in on the PSU and it takes a little while to reset. I'd get another PSU.
Currently under construction
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ToeKneeAy
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 13:35:53
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Any recommendations on brands/models? I've seen some reports about this same issue with other PSUs and since I'll need to order online and wait for it to arrive I want to make sure to get something reliable the first time.
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DIRTRAT11
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 13:40:22
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Seasonic makes a very good quality Power Supply! There are other good ones but this is my favorite.
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Frammish
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 13:44:51
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ToeKneeAy
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 13:46:00
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rain2_usa
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 13:49:40
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Unlikely suspect but did you turn off the Smart Zero Fan? Wonder if the PSU is protecting itself from overheating. Just a thought with so much power draw.
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ToeKneeAy
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 14:00:57
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rain2_usa
Unlikely suspect but did you turn off the Smart Zero Fan? Wonder if the PSU is protecting itself from overheating. Just a thought with so much power draw.
It was off with the most recent switch out but did not seem to make a difference between on/off. Thanks for the suggestion though! I went to the other thread to look for suggestions and was able to find a corsair rmx 850 available at a best buy a bit further out from my normal but still local. Going to grab it today and try it out. Will update everyone, I appreciate the responses!
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ToeKneeAy
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 20:14:56
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Update: installed the new PSU and it's been good so far, thanks for the suggestions!
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ty_ger07
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 20:29:07
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I was going to say power supply. Then I saw your picture. Definitely power supply (indirectly). Then you said that when it shuts down, you have to wait 5 minutes before it will turn back on. Again, power supply (indirectly). Do you know what was wrong? Not the power supply. What was wrong: airflow. Look how you had the power supply installed! It has no airflow! It was overheating, turning off, and wouldn't turn back on until it cooled back down. Your new power supply will have the same problem if you made the same airflow mistake. Dude, what in the world!?! There was nothing wrong with your power supply. Do NOT put it on the list of power supplies which are supposedly suspect of having 3080 transient response issues. You had the fan facing up into a piece of metal rather than turning the power supply over and letting it get fresh air from the hole in the bottom of your case which is specifically designed for that purpose.
post edited by ty_ger07 - 2020/10/18 20:33:54
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jankerson
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 20:32:07
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ty_ger07
I was going to say power supply.
Then I saw your picture. Definitely power supply (indirectly).
Then you said that when it shuts down, you have to wait 5 minutes before it will turn back on.
Again, power supply (indirectly).
Do you know what was wrong? Not the power supply.
What was wrong: airflow.
Look how you had the power supply installed! It has no airflow! It waa overheating, turning off, and wouldn't turn back on until it cooled back down.
Your new power supply will have the same problem if you made the same airflow mistake.
Yeah, he has the PSU fan blocked off with no airflow. The fan needs to be facing down.
i9 9900K @ 5.0 GHz, NH D15, 32 GB GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q, Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W. i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W. i7 8700K, AORUS Z370 Ultra Gaming, 16GB 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.
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ToeKneeAy
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/10/18 22:15:24
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ty_ger07
I was going to say power supply.
Then I saw your picture. Definitely power supply (indirectly).
Then you said that when it shuts down, you have to wait 5 minutes before it will turn back on.
Again, power supply (indirectly).
Do you know what was wrong? Not the power supply.
What was wrong: airflow.
Look how you had the power supply installed! It has no airflow! It was overheating, turning off, and wouldn't turn back on until it cooled back down.
Your new power supply will have the same problem if you made the same airflow mistake.
Dude, what in the world!?!
There was nothing wrong with your power supply. Do NOT put it on the list of power supplies which are supposedly suspect of having 3080 transient response issues.
You had the fan facing up into a piece of metal rather than turning the power supply over and letting it get fresh air from the hole in the bottom of your case which is specifically designed for that purpose.
I just looked at the picture...wow I am dumb. New one is probably running well as I didn't do that again. Let this be a lesson to anyone that reads this :) Thanks man.
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Drumjod
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/11/22 13:00:19
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ToeKneeAy
I thought a little bit more about the power supply and wanted to also clarify another point: when the computer shuts down trying to power it on immediately does nothing. It takes around 5 minutes for the power button to become responsive again and turn the computer back on.
This led me away from the PSU being the culprit and thinking it was more a thermal issue as if it were just the PSU load, I would assume it would reset the computer but allow it to turn on again immediately once the load it couldn't handle was resolved.
Let me know if this thinking is flawed in any way. Unfortunately, if it's the PSU I won't be able to get my hands on one to test for a little while.
I'm having the exact same issue where the PC shuts down and can't be turned on for a while since getting an EVGA FTW3 Ultra 3080. X1 shows the temp is under 80 degrees but when I touch the coil on the GPU after shut down it's very very hot. What did you end up doing? Update: I bought a new PSU and things seem to be stable now. I was using a Corsair CX750M, which only has 2 of the 8 pin PCIe connectors, but each cable splits into 2 for a total of 4. I recall some people questioning whether you need 3 separate PCIe connections from PSU to GPU on the FTW3 Ultra. I upgraded to a Corsair RM850X and left all the old PCIe and Sata cables plugged in to the devices as before (less cable switching.) Be very cautious about cable swapping from one PSU to another PSU and verify compatibility with 100% certainty online if anyone else is thinking about doing that. The new PSU is only 100 Watts more. I'm suspecting it may have more to do with the 3 separate PCIe connectors than the wattage in this case because I've read posts speculating this card has very high power spikes. Logically, if those power spikes get distributed to 3 separate inputs on the PSU (instead of just 2), I imagine there would be far less chance of a shutdown. Hope everyone else finds a good solution as well :)
post edited by Drumjod - 2020/11/23 07:26:51
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ToeKneeAy
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2020/11/22 13:34:56
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Drumjod
ToeKneeAy
I thought a little bit more about the power supply and wanted to also clarify another point: when the computer shuts down trying to power it on immediately does nothing. It takes around 5 minutes for the power button to become responsive again and turn the computer back on.
This led me away from the PSU being the culprit and thinking it was more a thermal issue as if it were just the PSU load, I would assume it would reset the computer but allow it to turn on again immediately once the load it couldn't handle was resolved.
Let me know if this thinking is flawed in any way. Unfortunately, if it's the PSU I won't be able to get my hands on one to test for a little while.
I'm having the exact same issue where the PC shuts down and can't be turned on for a while since getting an EVGA FTW3 Ultra 3080. X1 shows the temp is under 80 degrees but when I touch the coil on the GPU after shut down it's very very hot. What did you end up doing?
Mine ended up being likely due to overheating of the PSU because I'm an idiot as ty_ger pointed out. I tried a new PSU and had no issues since then because I installed it the correct way. I would make sure you didn't make the same mistake as I did and that the PSU is getting good airflow or try a different PSU if you have one available or would be able to get one.
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rahapras
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Re: Troubleshooting: Complete PC shutdown with FTW3 Ultra 3080
2021/04/06 09:09:20
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I have similar issue with yours, symptomps looks the same:
1. shuts down in the middle of gaming (temp max 74, not sure on the mem temp), but it runs ok in low load (non gaming),
2. Can only be turned on after couple minutes,
At first i thought my psu is giving up on me since im using evga ftw3 ultra 3080 + ryzen 5 5600x, paired with Antec Neo Eco gold 700 watt.
turns out my 320mm aio front mounting completely blocked with dust which blocked the airflow). Cleaned up everything and voila it runs smoothly again (tested with 1 hour gaming).
Really can’t ignore good airflow to run this beast.
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