EVGA does do cross ship RMAs, not sure if they would do just the cooler or would want to ship a whole new card. Contact support and ask.

I don't see why you cant offer replacement pumps ??   just left us in the cold on that   . don't need the shroud  just a replacement part  when things as this pops up  . how hard is that to do [great evga after the sale support ?? ]  look at how many posted just here in need   and you team all ready told me using the 10 series pump / hybrid kit pump on a 900 card evga will not guarantee or stand behind that ,so ??

big deal  so its not in warrantee   so your saying we just go buy another new card  instead of just ordering the   replacement part    ??   maybe we don't want to fool with warrantee  and just need the pump order it  get it and slap it on   ???    that's much easier then  then all that RMA hoop jumping and postage cost mailing things around for weeks  waiting  .  just be able to get the pump and fix the card  .. that cut down time in 1/2  .  and not having to trash a good card over the cooler  cause YOU left folks in the cold on that , right ??   this is a specialty item   not something like a air cooler you can just scab any old gpu fan on it and go  .    the pump unit for these cards needed to say readily available  instead of being dropped like a hot potato  as it was  , and funny right at the time of the 10 series release . hmmmmmmm....????
 
now I see that would hurt 10 series hybrid sales ,  your card fa8ls your stand is just buy oure newer 10 series hybrid . I got it now   
 
also for the few guys that had to rma there hybrids  did not seem too satisfied  or had to rma 2 or 3 times  to do so  ???? so that trust kinda got  iffy 
 
 like this guy for a example .   I don't look to suffer with out a card as that  what a hassle .   
 
https://forums.evga.com/GTX-980ti-Hybrid-70c-m2522976-p2.aspx

I see this is over your head or the run around  ???   o k so you decline the warrantee   so you will sell me the pump for me to install ?????
 
what are you not understanding here on this   out side of you let folks down  needing a pump  for there 900 card ???     pump goes bad you sell me a pump as it should be and we all move on   happy 
 
'', but that is why we have an excellent warranty!''   that may mean nothing to some one   if declined   or for what ever reason 
 
I sure hope the 10 series guys look all these 900 posts over   they may decide to go  msi / corsair  seahawk .   there h55 used is at newegg all day everyday for like 60 bucks  . so where is yours ???   no where   that where .  left us in the cold 
 
dude that's all there is to it   -you dropped the ball on us
 
as they say though  hind sight is 20/20   and you know better next time .  
 
don't get me wrong I'm happy with my card   matter of fact I think I got a bit better then I expected  , but I do see the down the road issue  with evga   and this pump replacement  / satisfactory  rma   if not declined  for any reason  . 

Dr.Death
I see this is over your head or the run around  ???   o k so you decline the warrantee   so you will sell me the pump for me to install ?????
 
what are you not understanding here on this   out side of you let folks down  needing a pump  for there 900 card ???     pump goes bad you sell me a pump as it should be and we all move on   happy 
 
'', but that is why we have an excellent warranty!''   that may mean nothing to some one   if declined   or for what ever reason 
 
I sure hope the 10 series guys look all these 900 posts over   they may decide to go  msi / corsair  seahawk .   there h55 used is at newegg all day everyday for like 60 bucks  . so where is yours ???   no where   that where .  left us in the cold 
 
dude that's all there is to it   -you dropped the ball on us
 
as they say though  hind sight is 20/20   and you know better next time .  
 
don't get me wrong I'm happy with my card   matter of fact I think I got a bit better then I expected  , but I do see the down the road issue  with evga   and this pump replacement  / satisfactory  rma   if not declined  for any reason  . 

The GTX 980 Ti's were released within the last three years so most of them will still have warranty intact. If there is a hardware issue with the unit we gladly replace it. It's pretty hassle-free.
 
Although you can find H55's easily, these are CPU coolers. If you are sincerely asking about our CPU coolers we do provide them separately HERE, but they cannot be used with your GPU.
 
I am very sorry you feel we have dropped the ball. It is certainly not our intention. If you ever have any issues with your EVGA products you can feel free to PM me and I would be glad to assist you one-on-one. We strive to provide the best service we possibly can.

Good news is that most of the Evga Hybrid kits for the GTX 900 and GTX 1000 series use the same Asetek pump and radiator
(only difference is the shrouds and mounting brackets included in the kits).

This means that one could technically buy (for example) a GTX 1080 Hybrid kit, take only the radiator and pump out of the box,
and use it to replace the faulty pump and radiator on a GTX 980ti Hybrid.

Dr.Death
lets see if the evga rep guy  that's posting here will confirm that cause there support said to me in a e-mail on that was ''NO''   they will not back that up and you do it at your own risk   they only will support it to whats on there compatibility list  of cards .
 
but then what choice does evga offer  but to try and use it if all else fails ??
 
so evga tech josephL  , will you officially confirm that ???

We do not officially recommend using a cooler that is not on the compatibility list but if you need to RMA the card you will just need to return it to its stock condition before sending it in. Keep in mind that many of our customers use aftermarket coolers that are not on the official EVGA compatibility list and this does not void their warranty as long as they replace the stock cooler when needing to RMA. Make sure you do not make any physical modifications to the card (or cooler if it is an EVGA cooler) or damage it during installation as this would not be covered under warranty.

just my two cents here but it may be easier all around if evga moved the pump to the rad rather than the block. that would make replacing the pump much much easier if its done right.

all crap aside  this is is a strong selling point I find with evga
 
''. Keep in mind that many of our customers use aftermarket coolers that are not on the official EVGA compatibility list and this does not void their warranty as long as they replace the stock cooler when needing to RMA''
 
but still they should offer the direct replacement   in accessories   for the 900 series   don't need the shroud   as like in the kit     some guys don't care about RMA hoop jumping and may just prefer to grab the speced pump and slap it on themselves   you say cross ship but you see all that extra cost to me  then a lean on my c-card until approved and reimbursed or that chance it may not be or a issue there ??
 
 just be able to buy the pump ship it in 3-5 days slap it on and be done  .   not hope for a rma approvel the day to ship to evga the there time looking it over the the days to ship it back  ??
 
the main funny thing is  how as soon as the 10 series released the 900 stuff disappeared [fast]  ..   like we cant have that hurting the 10 series sales now can we .   
 
 
''EVGA does NOT make the all in one solution.
As stated, Asetec makes them.''
 
so evga cant order the 900 ones to keep in stock to sell  still today  ??? 
 
that one guy keep stating this  ''However, in the regular GTX 1080/1070 Hybrid kit (400-HY-5188-B1),
the pump is made the same way the way as the 980/980ti/Titan X Hybrid pumps were:'''
 
still the unit the evga guy posted is still not the same from the disassembled unit from the review  and not as the 900 serise cold plate either   
 

 
 
and that's why I feel they got to say this  ''We do not officially recommend using a cooler that is not on the compatibility list '' cause its not the same  ????
 
then the next picture they use is another different  cold plate looks as the evga guys ??
 

 
you know it \s not the corsair/ msi unit cause the cold plate if flat  ???
 
or is it the difference in the 1080 or the ftw pumps ??  seeing theres 2 kits for that  ??
 
anyway bottom line is if evga just sold the correct pump for a 900 series   still to start with none  of this would be discussed  everyones happy  not here arguing it all out  . your pump fails and you don't want to loose your card  just order a new pump  and keep on trucking 
 
evga wants to push that send it in and then you aint got a clue on what kind of card you get back   maybe a poor clocker then the one you sent in or runs hotter  or what ever  then your right back in the rma fiasco  with them  like that one guy 3 times - 
 
 
 
 
 

this looked interesting ?  for the corsair   
 
https://www.youtube.com/watch?v=RlMACZQgGGI
 
''If you study the product pictures on Newegg for the 980ti Hybrid and 1080/1070 Hybrid kits,
you will see that they do indeed have the same exact pump and radiator''
 
thing is you don't know if there just using old stock photos  form when ever ??
 
you know I been thinking about e-mailing that nexus review guy  on them pictures he used in that review  ?   somthings up  like the corsair now changing the cold plate for the 10 series ???
 
I really like these cards  but don't think i'll do it twice  .   this issue alone kinda makes a guy think it all over for long term  . 
 
at least with a air card the fans die I can just scab any old gpu fan in  and kep on going with these hybrids you maybe looking at another 500$ replacement  over a 50$ pump  ..
 
like sais if the correct pumps were sold today as they should be all this would be a mute subject 
 
''We'd advise against doing this – there's inherent risk, it's not particularly trivial, and the GTX 980 Ti Hybrid's bracket is not compatible with the GTX 1080's base plate.''
 
http://www.gamersnexus.net/guides/2441-diy-gtx-1080-hybrid-thermals-100-percent-lower-higher-oc-room
 
so now is that the bracket to the pump to the pcb ???   all it can take is any slight change   to throw things off  and shows that's not a direct replacement  ??
 
[ be nice if another site had a disassembly  review to look at ]  
 
 
 
 

I understand your worry Dr. DEATH, about sending in a good card and getting back a cruddy card, just for a pump/radiator.
But, THEY DONT MAKE THE SEPERATE KITS ANYMORE. They only have the cards that already have the kits installed on them already.
Deal with it.
Both the cards and the kits were limited time only, just like the backplates. They were advertised as such. This means they ordered a limited number of the pump/radiator combo from Asetec, specifically for certain EVGA cards, and Asetek only made them that 1 time.
Even if they had them still, they would be as old as yours is now, and would probably go out soon anyway, as they are only good for 3 years.
 
So, either get the 1000 series one and try to make it work, rma the whole card, or get an aftermarket kit like corsair or nzxt.
 
Everyone has been polite in trying to give you solutions, and you just repeat the same stuff angrily every post.
I would suggest either a moderator or evga empleyee close this thread, as there is no more to say, and the same stuff will be said over and over and over again.
:(

I am not trying to argue with you. And I am on your side.
I am on my 2nd titan x maxwell, and it started going out 3 weeks after I got the rma, and I need to rma this rma, as its getting to the point that I have to have Kboost on all the time when just web browsing or playing games. And what am I going to do when it finally gets so bad like the 1st card did? Rma again and lose money I dont have on shipping.
I really think EVGA dropped the ball on the 900 serries, as there are so many people having so many problems.
BUT, there is only a few things you, I, and others can do, and tney have all been said already.
So, posting the same thing over and over is useless.
:(

Yeah, that is a good idea Dr.  Death.
One I tried to do, but all the kits were already sold out (they sell out in like 3 hours, so stupid, EVGA should order more than that, lol).
So when my 1st titan x went out, I bought the Corsair kit with a corsair pump/radiator, thinking that the water cooling would make the card last longer than 6 months (I had the card 1 year, but it wasnt plugged in or used for 6 months because of surgeries). Well, the water cooled rma'ed titan lasted a whole 3 weeks, and has slowly started dying even more from then on.
Now, not only am I out the original titan x, which worked great for (6 months) a year, I am now out the shipping cost to rma, and out the corsair kit, and out the corsair pump/radiator AIO. And, now I am going to be out more shipping money to send this rma in (which, I am broke, as in havent worked in 2 years, and have no income, so I cant even send this card in which I havent because I cant). And, even if I got an rma card, I can no longer put the water cooling on it, because I cant afford new memory pads for the corsair kit.
Sigh.
I guess with an evga kit it would all be fines, but the memory pads would still get old no matter what, and you would still need new ones before attaching the old air cooled cooler.