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RTX 3080 XC3 Ultra fan not spinning

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teckkwe
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2020/10/17 21:00:17 (permalink)
Hey everyone,
 
I've had the 3080 XC3 Ultra for about 4 weeks now, and having some issues with my fans.  Just wanted to check with everyone if these are actual issues with the card or more software related.  I have the latest drivers + have run the evga firmware upgrades.
 
1. x1 Precision is either detecting just Fan 1 or all 3 fans (not able to determine why it only detects 1 fan sometimes)
2. Sometimes only fan 1 and 2 are spin while fan 3 does not, however I noticed when this happens the 2 fans go into overdrive while fan 3 just stays still.  Only fix is to reset my PC which seems to fix it for a while (until 1 fan stops spinning again).
 
Anyone else running into fan issues?
 
 
 
 
#1

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    arestavo
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/10/17 22:09:16 (permalink)
    You've installed the latest .11 version of PX1 and had the fan controller firmware update? https://www.evga.com/precisionx1/
    #2
    teckkwe
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/10/17 22:14:54 (permalink)
    Yep, just double checked I am on the latest version 1.1.0.11.  Trouble is, it seems to be intermittent issue and just started about a week ago.  Just wondering if anyone is also having this issue or if it's just the model i have.
    #3
    Reckoner223
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/10/18 20:43:12 (permalink)
    So I have a RTX 3080 FTW Ultra.  I was noticing extremely fast and noisy fans today so installed EVGA precision X1 to see what was going on. It installed a firmware update and then I was seeing GPU temperatures higher than they should have been in a game. It was then that I noticed a fan not spinning. Even manually spinning the fan in X1 did nothing. Only problem is I don't know whether or not this occurred before or after the firmware update.
     
    Are other people besides me and OP experiencing strange problems with the fans?
    #4
    Reckoner223
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/10/18 20:59:56 (permalink)
    Well quick update, I flipped the bios switch on my card and the fan is still not spinning. Think I'll have to RMA this. I'm starting to really regret buying an EVGA card.
    #5
    Nereus
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/10/18 21:36:20 (permalink)
     
    On the edge of the card facing the motherboard, the 3 fan connectors are exposed. Check they are all seated properly and none of the wires have come loose, if you haven't done so already.
     

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    #6
    Reckoner223
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/10/18 21:46:41 (permalink)
    The connectors all seem fully connected for the fans. The fan itself shows up in the precision X1 software, it just doesn't respond. 
    #7
    Nereus
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/10/18 21:50:44 (permalink)
    Reckoner223
    The connectors all seem fully connected for the fans. The fan itself shows up in the precision X1 software, it just doesn't respond. 

    Give EVGA a yell in the morning, maybe they have encountered it before and know how to fix it without needing an RMA, or possibly it's a dead fan but I would have thought QC would have caught that. Please let us know what happens either way in case others have the same issue.
     


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    #8
    arestavo
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/10/18 21:51:56 (permalink)
    EVGA has a 24/7 tech support line for the US: https://www.evga.com/about/contactus/
    #9
    Nereus
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/10/18 21:52:06 (permalink)
     
    Just one other thing I can suggest; if you have a can of compressed air, give the PCIe slot a good blow in case there's a bit of dust in there and then try reseating the card.
     


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    #10
    Reckoner223
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/10/18 21:53:57 (permalink)
    Nereus
    Reckoner223
    The connectors all seem fully connected for the fans. The fan itself shows up in the precision X1 software, it just doesn't respond. 

    Give EVGA a yell in the morning, maybe they have encountered it before and know how to fix it without needing an RMA, or possibly it's a dead fan but I would have thought QC would have caught that. Please let us know what happens either way in case others have the same issue.
     




    Thanks yeah I filled out a ticket for tech support. I'm just frustrated because I already had to replace my PSU to get the card working in the first place so it seems like one problem after another. Hoping I don't have to go through a full RMA process but I'm pretty sure the fan is busted at this point. Will update this thread with whatever happens.
     
    I might try reseating the card into the slot tomorrow. For now I put in the ol faithful GTX 970 back in until I get a response from eVGA support.
    #11
    STR8_AN94BALLER
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/10/18 22:40:44 (permalink)
    arestavo
    EVGA has a 24/7 tech support line for the US: https://www.evga.com/about/contactus/


    not 24h anymore
    #12
    Reckoner223
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/10/19 13:55:28 (permalink)
    Well I reseated my card and the fan ain't spinning still just for sanity check and am still waiting on EVGA support to get back to me.
    #13
    GuyOnAManate
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/10/19 14:06:56 (permalink)
    Reckoner223
    Well I reseated my card and the fan ain't spinning still just for sanity check and am still waiting on EVGA support to get back to me.


    I have a 3080 FTW3 Ultra as well, and I was facing a very similar issue. Only 2 of the 3 fans worked, my LEDs didn't work about 75% of the time and the 25% they did (and they happened to show up in X1), I couldn't control them at all. X1 only showed 2 of the 3 fans a majority of the time, however whenever I would reseat my GPU X1 would show the 3rd fan which couldn't be controlled whatsoever.
     
    After a few days with tech support it was determined that i'd have to just RMA it. I suspected it may have been a PSU issue as I was getting crashing as well (not even during games - just browsing chrome, so the load wasn't intense on the card) however after removing the card and just using the onboard graphics for the last day I haven't had a single issue - no issue with my old card installed either. 
     
    Fingers crossed you don't have to RMA but chances are if it's the same cause as mine you'll unfortunately have to go that route. 
    #14
    EVGA_Lee
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/10/19 14:16:29 (permalink)
    Reckoner223
    Well I reseated my card and the fan ain't spinning still just for sanity check and am still waiting on EVGA support to get back to me.


    I suggest giving our support a call.  Due to the volume of tickets and emails we're receiving, it may take several days to hear back from us.
     
    STR8_AN94BALLER
    arestavo
    EVGA has a 24/7 tech support line for the US: https://www.evga.com/about/contactus/


    not 24h anymore


    Phone support is available from 6AM to 10PM PDT, currently.
    #15
    Reckoner223
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/10/19 16:42:21 (permalink)
    EVGATech_LeeM
    Reckoner223
    Well I reseated my card and the fan ain't spinning still just for sanity check and am still waiting on EVGA support to get back to me.


    I suggest giving our support a call.  Due to the volume of tickets and emails we're receiving, it may take several days to hear back from us.
     
    STR8_AN94BALLER
    arestavo
    EVGA has a 24/7 tech support line for the US: https://www.evga.com/about/contactus/


    not 24h anymore


    Phone support is available from 6AM to 10PM PDT, currently.




    Thanks I called and I got a RMA request filed. I'll update this thread for those curious with what they find.
    #16
    teckkwe
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/10/19 17:20:10 (permalink)
    Sounds good, I'm starting to notice that the issue occurs when I am using MSI after burner but not when I'm using X1 now.  Not sure what fixed it but it seem okay for now.
    #17
    danilaplee
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/11/17 06:42:05 (permalink)
    same issue here with my xc3 ultra 3080 3rd fan is not spinning, I can direct power to it, but it's not spinning, the card is working alright, but it's also constantly crashing to desktop when i get to 2+ghz,
    everything seems alright except for temps, I'am constantly gaming at about 85-90c but it's quite stable, i was able to finish watch dogs legion on 30ps ultra settings + dlss, and about 15k in 3dmark in timespy.
    the cpu is 10600k running on 51 ratio, so it's about 5100 constantly and the power supply is 850w premium rgb.
    post edited by danilaplee - 2020/11/17 06:47:56
    #18
    jansuuta
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/12/19 10:29:12 (permalink)
    I got the card today and same exact problem! 3rd fan is not spinning at all (noticed through Precision X1) and other two are spinning at full boost (and loud) when gaming. Strange..
    post edited by jansuuta - 2020/12/19 10:34:29
    #19
    jansuuta
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/12/19 10:33:02 (permalink)
    teckkwe
    Sounds good, I'm starting to notice that the issue occurs when I am using MSI after burner but not when I'm using X1 now.  Not sure what fixed it but it seem okay for now.


    You are lifesaver, I uninstalled MSI Afterburner totally and the third fan started to spin normally (after being totally dead) after messing with fan settings again in X1!
    #20
    jansuuta
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    Re: RTX 3080 XC3 Ultra fan not spinning 2020/12/20 03:23:57 (permalink)
    One thing, what is the best way to get in-game fps shown without (without using MSI afterburner + RTSS combo) then? I think Precision X1 does not support it.
    #21
    totev96
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    Re: RTX 3080 XC3 Ultra fan not spinning 2021/01/25 08:40:53 (permalink)
    I got rtx3080 xc3 black and my 3rd fan is also not spinning... any solutions ?  / latest drivers etc. /
    #22
    Saber9361
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    Re: RTX 3080 XC3 Ultra fan not spinning 2021/02/18 20:05:35 (permalink)
    WARING: THIS OPERATION CONTAINS SOME RISKS
    Make sure you 120% know what you are doing
     
    I got a final solution with these fans issues and I'm sure it 100% works.(Assuming your fan isn't damaged)
    Before fixing this you will need to spend some time learn how to use nvflash, here is how I solve this problem myself:
    1. My graphics card is EVGA XC3 ULTRA RTX 3080, so to fix this I choose a new BIOS from ASUS TUF version that also has 2x8 pin connectors,(if you are FTW3 or other 3x8 pin cards, go to techpowerup and find other 3x8 pin cards BIOS from other factories, this new BIOS SHOULD NOT BE FROM EVGA !)
     
    2. start a quick learn with nvflash usage and download nvflash from techpowerup website, always put the BIOS file and nvflash.exe in a same folder, and use nvflash to overwrite your BIOS:
    open cmd,
    cd your-nvflash-location
     
    nvflash -6 the-other-AIBS-bios.rom
    Remember: an -6 command here is really important if you not contain that it will be a failure.
    AFTER THIS YOUR GRAPHICS WILL NOT DISPLAY AT ALL, SO IF YOUR CPU HAS NO INTEGRATED GRAPHIC OR OTHER GRAPHICS CARD, I WILL NOT RECOMMEND YOU TO DO THIS. (PS: the F version Intel CPU and AMD RYZEN DOES NOT HAVE a graphics inside.)
     
    3. After the flash you will need to connect the display to your cpu integrated graphics, usually just plug in to the HDMI/DP on your motherboard behind. 
     
    4. When login to your system again, go to techpowerup Download your card's original BIOS from techpowerup, I'm sure 100% you can find it. Then use nvflash again:
    nvflash -6 your-card's-original.rom
    Remember an -6 command here is really important if you not contain that it will be a failure.
     
    5.After the flashing back, reboot your computer and connect your monitor back to the graphic card, when login to your system you will need to reinstall your NVIDIA drivers, all the fan will works now.
     
    This is the experience of how I fixed the problem, I still recommend to use MSI Afterburner to control your graphics, because the problem only occurs while I'm using Precision X1, I hope this experience can help you guys :)
     
     
    #23
    gudwinz
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    Re: RTX 3080 XC3 Ultra fan not spinning 2021/12/23 23:21:37 (permalink)
    any luck? i just bought my card and having same issue. the middle fan wont spin but can give power.
    #24
    Saber9361
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    Re: RTX 3080 XC3 Ultra fan not spinning 2021/12/25 00:28:59 (permalink)
    You can try my solution, choose a BIOS from another manufactor, flash it and flash back. My card works fine after that.
    #25
    gudwinz
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    Re: RTX 3080 XC3 Ultra fan not spinning 2021/12/25 01:09:51 (permalink)
    Nice thank you but I'm not familiar with flashing GPU bios and don't want a brick or void warranty. I opened a question about GPU with EVGA, hopefully I hear back soon. If you happen to have a video tutorial I may be more confident.
    #26
    Saber9361
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    Re: RTX 3080 XC3 Ultra fan not spinning 2021/12/25 08:00:17 (permalink)
    That's fine, up to you, there are multiple tutorials on YouTube about how to flash the vBIOS, and it will not void warranty because it can be flashed back to normal. I'm very sure that their answer to your ticket is ask you to request for a RMA :) However if you want, you definitely can solve this problem yourself.
    #27
    Dick Johnson
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    Re: RTX 3080 XC3 Ultra fan not spinning 2021/12/28 08:28:21 (permalink)
    Running into the same issue. Just received my 3080 ftw3 ultra and none of the fans are working. Will try some of the things above but also thinking RMA is in my future... 
    #28
    Saber9361
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    Re: RTX 3080 XC3 Ultra fan not spinning 2021/12/28 16:57:42 (permalink)
    At default settings without Precision X1, the fan won't spinning until your GPU temp over 50(or 60? I don't remember). If the issue still remains after you tried to control your fan manually via Precision X1, then you can try my solution, hopefully it works.
    #29
    zokolad
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    Re: RTX 3080 XC3 Ultra fan not spinning 2022/11/20 20:46:25 (permalink)
    Hey!

    I know this post is now pretty old but I upgraded from an RTX 3070 by a different AIB to an EVGA RTX 3080 XC3 Ultra 10GB. I'm running into the same issue of fans not spinning unless I do it manually via either Precision X1 or MSI's Afterburner. If I don't do anything, the card will overheat and start artifacting and eventually crash games and crash the entire system. I bought the EVGA card brand new, registered it on the website as well.

    Current specs are as follows:
    CPU Ryzen 7 3700X
    RAM 32GB DDR4 3200MHz G.SKILL Trident Z RGB CL16
    MOBO Asus Prime X570-P Bios version 4403
    BOOT DRIVE Samsung 970 EVO 500GB M.2
    GPU EVGA RTX 3080 XC3 Ultra Gaming 10GB Edit: Nvidia drivers as of writing this is 526.86
    PSU Corsair RM1000X (1000W power supply so no issues there)

    The fans do not spin. I know the card has a zero spin fan mode but that should change when the temperature of the card exceeds above 55 degrees Celsius. According to both HWiNFO64 and TechPowerUp GPU-Z's sensors, the fans don't even spin while the core and memory are heating up. I didn't think this would be a problem 2 years after the launch of the card but yet here we are. I will have an upgrade soon, what will change are 3 things - custom sleeved PSU cables, a new Ryzen 9 5900X and 32GB of Corsair's Vengeance 3600MHz RAM CL18.
    If anyone has a fix for this, please either private message me or reply to my post on here. I would really want to avoid RMA-ing the card as I'm paying homage to EVGA and carrying on the legacy.
    post edited by zokolad - 2022/11/20 20:49:28
    #30
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