Coolmanfoo
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So I've got a bizarre issue. I have a new high end PC with specs listed below. The PC randomly restarts while under heavy gaming load. Full power down and then turns itself back on without me touching anything. Especially on certain titles (most recently, The Ascent). However not every game causes this issue. Also on the titles that crash it only happens if I'm running the game in 4k. If i downscale to 1080p I can play all day without issue because the gpu is only running 50%. Finally, I had a local shop stress test my pc. Full CPU and GPU for an hour with no crash. However certain games crash within 10 minutes.
I've heard a lot of people say 3080ti can have some series transient power spikes during gaming that doesn't show up during a stress test. I've also heard that the ftw3 ultra has a larger power draw than other cards. So is it a PSU issue? I'm really stumped and I'd love to solve the problem.
Specs
Cpu: Core i9 11900kf (not oc)
Gpu:Evga 3080ti ftw3 ultra
Mobo: MSI mpg Z590 gaming carbon
Ram: 32g Corsair dominator @3200
Psu: thermal take tough power 850w
Cpu cooler :MSI mpg coreliquid 360mm
Harddrive: Seagate firecuda 520 1tb SSD
Case: lianli O11 dynamic with 6 case fans
IMPORTANT- lian LI strimer plus 24 pin PPWER SUPPLY EXTENSION (all cables are lianli strimer and not original PSU cable)
Gpu temp 82c
Cpu temp 55c
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aka_STEVE_b
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Re: PC restarting while gaming
2021/08/06 11:44:51
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FUll shutdown , instant restarts can also be a thermal shutdown from the cpu overheating.... but more than likely you are looking at needing a beefier PSU for that 3080 Ti.
I wouldn't use anything lower than a Gold rated 1000W name brand unit. ( preferably Platinum or Titanium )
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Coolmanfoo
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Re: PC restarting while gaming
2021/08/06 11:53:50
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Good suggestion. I am currently in the process of purchasing a Corsair HX1000 watt. I don't want to exceed 1200 watt and Corsair seems to have the least amount of issues handling the 3080ti. I see a lot of people with seasonic needing upgrades as well.
As for the thermal shutdown of the cpu....that's interesting however all sensors show cpu at 55 or below under load and about 36 idle. Also the cpu would get the hottest during a stress test right? So if it survives a prolonged test without overheating I can probably rule out that possibility?
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GTXMan
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Re: PC restarting while gaming
2021/08/06 11:58:29
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That TT PSU is a gold and anyway there's no way 850W is an issue for this system unless the card is defective. The fact that it's crashing at higher loads may suggest that. I assume the 82C temp you reference the max when playing at 4K? 82C isn't exactly cool but well within limits. What are your memory junction temps? Two things I would do: 1. Remove the PSU extension cables and use just original cables. Probably be a pain and theoretically they should be fine but I would give it a test just to rule them out. 2. Remove the side panel and put a regular fan on the system if you have one to see if reducing the card's temps fixes stability. Like I said 82C is relatively high but if the card is crashing because it's reaching 82C I would RMA it - no way that should lead to consistent crashing. Coolmanfoo
Good suggestion. I am currently in the process of purchasing a Corsair HX1000 watt. I don't want to exceed 1200 watt and Corsair seems to have the least amount of issues handling the 3080ti. I see a lot of people with seasonic needing upgrades as well.
As for the thermal shutdown of the cpu....that's interesting however all sensors show cpu at 55 or below under load and about 36 idle. Also the cpu would get the hottest during a stress test right? So if it survives a prolonged test without overheating I can probably rule out that possibility?
Yeah, again I would hold off on a new PSU just for the card because 850W is more than enough. If you were going to upgrade anyway, fine but you may very well get 1000W and have the same issues because there's no way 850 is too low for this setup or this card (unless it's defective).
post edited by GTXMan - 2021/08/06 12:00:30
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B0baganoosh
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Re: PC restarting while gaming
2021/08/06 12:01:58
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I agree with aka_STEVE_b. I have a similar computer and have seen the GPU draw ~440W in HWiNFO. I've also seen my CPU draw 333W during a Cinebench run (but that's with it OC'd to 5.3GHz-all-core). Most motherboards will let that CPU run stock at upwards of 250-275W, with higher spikes. So between the 250W average +spikes on the CPU and 440W-average +spikes on the GPU, it wouldn't be much more power to push you past 850W, especially with ~25W in a water pump and 20-60W in fans (not sure what model of fans you have). I have one and concur that 1000W gold+ from a reputable brand EVGA (G2, G3, G6 (still a little unknown), P2, or T2 series, I've heard bad things about G5), Corsair (RMx and RMi have good reviews), or SuperFlower Leadex (which is what EVGA G2-G3 are based on) would be good ones to consider. Some of the BeQuiet PSUs have been getting good reviews, but not all of them so make sure you check reviews before you buy. Also, the 30-series have higher current spikes than any cards before them, and not all power supplies handle those well, even if there's more than enough average power available (which may be what you're dealing with now). I would specifically check reviews for how well the +12V rail does with transients and spike handling if the review is that thorough. Edit: Kevin's Seasonic Prime example has made me remove that as a suggestion.
post edited by Nike_7688 - 2021/08/06 13:50:15
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Jstandaert
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Re: PC restarting while gaming
2021/08/06 12:07:36
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I agree with the thought "I doubt the 850 isn't enough." I have a 3090 ftw3 Oc'd to mach jesus as well as my 9700k to 5.1. 12 case fans (RGB) and a ton of corsair peripherals If it can have RGB- I installed it..... twice. and I don't even break 775w under stress on my EVGA 850 G3. I also agree its a thermal shut down or the strimmer cables (I had to replace my 24 GPU strimmer because it was all over the place)
Save some Dough-Use my Code
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B0baganoosh
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Re: PC restarting while gaming
2021/08/06 12:13:56
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Jstandaert
I agree with the thought "I doubt the 850 isn't enough." I have a 3090 ftw3 Oc'd to mach jesus as well as my 9700k to 5.1. 12 case fans (RGB) and a ton of corsair peripherals If it can have RGB- I installed it..... twice. and I don't even break 775w under stress on my EVGA 850 G3. I also agree its a thermal shut down or the strimmer cables (I had to replace my 24 GPU strimmer because it was all over the place)
GTXMan
Yeah, again I would hold off on a new PSU just for the card because 850W is more than enough.
Just to clarify, I'm not saying that 850 shouldn't be enough or isn't enough in some cases. That's plenty of average power. The issue I've seen time and time again with 750W and 850W power supplies (some models anyway) is that they just randomly shut down and reboot due to tripping OCP. Should it happen? no. Was average power even close to 850W? no. But it still happens. So rather than keep struggling because "it's more than enough", it just seems easier to get a power supply that handles current spikes better. Is that a different model 850W? sometimes. But I rarely hear about people having problems with 1000W+ PSUs (from good brands) hitting OCP under normal gaming conditions. EVGA even had to recall and replace a whole series of their 850W PSUs because they couldn't handle 3080's, let alone 3080 ti's or 3090s.
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ObscureEmpyre
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Re: PC restarting while gaming
2021/08/06 12:15:12
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Coolmanfoo
Good suggestion. I am currently in the process of purchasing a Corsair HX1000 watt. I don't want to exceed 1200 watt and Corsair seems to have the least amount of issues handling the 3080ti. I see a lot of people with seasonic needing upgrades as well.
As for the thermal shutdown of the cpu....that's interesting however all sensors show cpu at 55 or below under load and about 36 idle. Also the cpu would get the hottest during a stress test right? So if it survives a prolonged test without overheating I can probably rule out that possibility?
Seasonic makes Corsair PSUs last I checked, and I have had no issues using an EVGA PSU for my 3080 Ti. Also, I snagged one of the HX1000 before they went out of stock again. Waited months for an in-stock e-mail, and jumped on it when it arrived. But, why not exceed 1200W? The more headroom the better when it comes to wattage with all the power-hungry components we have nowadays. Still, a 1000W is all that most users would need.
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Coolmanfoo
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Re: PC restarting while gaming
2021/08/06 12:21:31
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Jstandaert
I agree with the thought "I doubt the 850 isn't enough." I have a 3090 ftw3 Oc'd to mach jesus as well as my 9700k to 5.1. 12 case fans (RGB) and a ton of corsair peripherals If it can have RGB- I installed it..... twice. and I don't even break 775w under stress on my EVGA 850 G3. I also agree its a thermal shut down or the strimmer cables (I had to replace my 24 GPU strimmer because it was all over the place)
Are you able to elaborate on your strimmer cables being "all over the place"?
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liud21
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Re: PC restarting while gaming
2021/08/06 13:23:40
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I had this issue with a 3070 FE in the game Valheim, if I didn't ramp up the GPU fans, the PC shuts down like what you described. The things that I changed fixed this issue was connecting the pcie cables from slot 3 on the PSU to slot 1, and the issue went away.... Make sure your pcie cables are connected correctly, as in, GPU connector slot 1, 2, 3 to PSU connector 1, 2, 3. Try ramping up your fans and see if the rebooting stops, if not you most likely need a new PSU.
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kevinc313
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Re: PC restarting while gaming
2021/08/06 13:29:20
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GPU is triggering a protect mode shut down, either in itself or in the PSU. Had a 3080 Ti FTW3 trigger hard, no reboot protect PSU power shutoff twice on a 1300W Seasonic Prime. If it went black screen and the fans went full speed with the rest of the PC running for a couple seconds, then shut down, it was the GPU going protect. If everything went DEAD like someone pulled the plug out of the wall, it was the PSU protect. Switched to a Superflower Leadex SE Platinum 1000w, they are $190 on NE for the next few days. People also like the Corsair RM850x with these cards and the EVGA Leadex based units (G2, G3, P2, T2). My opinion is that aftermarket cables are not worth the risk and a bad idea in general, in particular with these cards. Don't use any daisy chained cables, but if you have to, make sure at least connector #2 is on it's own single cable as it draws the most power, then another cable to #1 (front) and daisy chain to #3 (rear).
post edited by kevinc313 - 2021/08/06 13:35:20
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steven-1979
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Re: PC restarting while gaming
2021/08/06 13:31:38
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Coolmanfoo
Finally, I had a local shop stress test my pc. Full CPU and GPU for an hour with no crash.
Have you stress tested the RAM? You can do a quick stress test using the free version of memTest86. Just load it onto a usb stick and boot into the usb to run the test. Might not be the problem, but always nice to rule it out since it's so simple to do.
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aka_STEVE_b
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Re: PC restarting while gaming
2021/08/06 13:36:08
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Coolmanfoo
Are you able to elaborate on your strimmer cables being "all over the place"?
In simple terms - When you use an extension , the resistance of it causes a voltage drop. This voltage drop is compensated by your power supply by delivering higher currents.Power equals voltage multiplied by current. This means that the current has to increase. VOila ! instant cause of tripping the OCP ( Over Current Protections ) + add to that the fact of these 30x x series cards having ultra-stupid power spikes instances and you have a perfect mix for disaster problems .
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B0baganoosh
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Re: PC restarting while gaming
2021/08/06 13:47:37
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kevinc313
GPU is triggering a protect mode shut down, either in itself or in the PSU. Had a 3080 Ti FTW3 trigger hard, no reboot protect PSU power shutoff twice on a 1300W Seasonic Prime. If it went black screen and the fans went full speed with the rest of the PC running for a couple seconds, then shut down, it was the GPU going protect. If everything went DEAD like someone pulled the plug out of the wall, it was the PSU protect.
Switched to a Superflower Leadex SE Platinum 1000w, they are $190 on NE for the next few days. People also like the Corsair RM850x with these cards and the EVGA Leadex based units (G2, G3, P2, T2).
My opinion is that aftermarket cables are not worth the risk and a bad idea in general, in particular with these cards. Don't use any daisy chained cables, but if you have to, make sure at least connector #2 is on it's own single cable as it draws the most power, then another cable to #1 (front) and daisy chain to #3 (rear).
This is the exact type of issue I was trying to explain, thanks for the more detailed information, kevinc313! I didn't know Seasonic Prime was one of the ones folks were having trouble with. I'll refrain from suggesting that one going forward.
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kraade
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Re: PC restarting while gaming
2021/08/06 15:25:01
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ObscureEmpyre
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Re: PC restarting while gaming
2021/08/06 16:49:32
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kraade
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Re: PC restarting while gaming
2021/08/06 17:34:49
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ObscureEmpyre
kraade
The new EVGA P6 1k PSU is the bomb and will run an OC'ed Kingpin reliably
https://www.evga.com/arti...tecode=8KEPU0FP7JKVFS5
Well, heck. Had I known it was out already, I might have bought that instead of the HX1000 I bought the other day.
darn...
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glenn37216
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Re: PC restarting while gaming
2021/08/06 17:37:39
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Your problem could very well be bios related. Especially if you're not running an overclock and you have all your voltages set to default values. You could be experiencing vdroop ...causing stability issues. ...also extension and modded cables have been known to do the same thing.
post edited by glenn37216 - 2021/08/06 17:39:26
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weasal1122
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Re: PC restarting while gaming
2021/08/06 17:38:31
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ObscureEmpyre
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Re: PC restarting while gaming
2021/08/06 17:51:19
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kraade
ObscureEmpyre
kraade
The new EVGA P6 1k PSU is the bomb and will run an OC'ed Kingpin reliably
https://www.evga.com/arti...tecode=8KEPU0FP7JKVFS5
Well, heck. Had I known it was out already, I might have bought that instead of the HX1000 I bought the other day.
darn...
It’s okay. I’ve got an EVGA 1000 T2 in my system currently. The HX1000 isn’t a bad PSU and will be a spare since I don’t like being dead in the water when PSUs crap out.
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liud21
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Re: PC restarting while gaming
2021/08/06 18:12:21
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First of all, I was running a EVGA 3080ftw3 on a microcenter PowerSpec 850W with cable extensions from Amazon just fine.... Lol, keep blaming the PSU, when it darn well could be the GPU with some faulty parts...
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Coolmanfoo
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Re: PC restarting while gaming
2021/08/06 18:35:43
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ObscureEmpyre
kraade
ObscureEmpyre
kraade
The new EVGA P6 1k PSU is the bomb and will run an OC'ed Kingpin reliably
Well, heck. Had I known it was out already, I might have bought that instead of the HX1000 I bought the other day.
darn...
It’s okay. I’ve got an EVGA 1000 T2 in my system currently. The HX1000 isn’t a bad PSU and will be a spare since I don’t like being dead in the water when PSUs crap out.
I actually bought an Hx1000 today to fix my issues it seems like a high quality PSU, am i wrong?
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jeffmd
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Re: PC restarting while gaming
2021/08/07 04:04:42
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the psu looks fine. The motherboard seems of high quality. Do motherboards power down when there is to much pci power draw? The thing of note here is the 3080 is bad about being even in its power draw. It will load up 2 power cables and the pci slot and lightly use the 3rd power cable. So there is always the chance that a heavily loaded point can still cause a failure. Its not going to be easy to test, though.
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Seimus
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Re: PC restarting while gaming
2021/08/07 04:34:30
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Did you try to setup event manager in windows? And set it up to catch WHEA errors?
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kevinc313
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Re: PC restarting while gaming
2021/08/07 09:49:39
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Coolmanfoo
I actually bought an Hx1000 today to fix my issues it seems like a high quality PSU, am i wrong?
This should totally fix the problem. Please use the stock cables that it comes with, no extensions and swap out all the other Thermaltake cables, as they may not be compatible. One other thing to ask is if the GPU is on a vertical mount riser, as these can be problematic.
post edited by kevinc313 - 2021/08/07 10:00:39
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kevinc313
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Re: PC restarting while gaming
2021/08/07 09:58:40
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Nike_7688
kevinc313
GPU is triggering a protect mode shut down, either in itself or in the PSU. Had a 3080 Ti FTW3 trigger hard, no reboot protect PSU power shutoff twice on a 1300W Seasonic Prime. If it went black screen and the fans went full speed with the rest of the PC running for a couple seconds, then shut down, it was the GPU going protect. If everything went DEAD like someone pulled the plug out of the wall, it was the PSU protect.
Switched to a Superflower Leadex SE Platinum 1000w, they are $190 on NE for the next few days. People also like the Corsair RM850x with these cards and the EVGA Leadex based units (G2, G3, P2, T2).
My opinion is that aftermarket cables are not worth the risk and a bad idea in general, in particular with these cards. Don't use any daisy chained cables, but if you have to, make sure at least connector #2 is on it's own single cable as it draws the most power, then another cable to #1 (front) and daisy chain to #3 (rear).
This is the exact type of issue I was trying to explain, thanks for the more detailed information, kevinc313!
I didn't know Seasonic Prime was one of the ones folks were having trouble with. I'll refrain from suggesting that one going forward.
Hey happy to help. The Prime I have is a non-ultra series, all the 1300w units have not been refreshed to the newer Ultra spec. The lower power Ultra units might be fine. Also it was fine on a 3080 FTW3 with 450w bios and 9900K, I even ran Furmark and Prime 95 AVX on it at the same time. It's still in use in another system under considerable load. I blame the 3080 Ti for being a particularly unbalanced and abusive load, imho something like the Leadex just isn't as over engineered in the protection circuits and doesn't care if you are trying to arc weld with it.
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kraade
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Re: PC restarting while gaming
2021/08/07 10:08:06
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I think any Gold 1k should work , with an 850 I would look at platinum + for a 3080ti
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JulienA1
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Re: PC restarting while gaming
2021/08/07 12:47:19
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Hello op, if you didn't do that, please plus 3 distinct PCI-e cables from your PSU.
Also, please tell us if the change of PSU did the trick :)
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Coolmanfoo
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Re: PC restarting while gaming
2021/08/07 14:19:32
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kevinc313
Coolmanfoo
I actually bought an Hx1000 today to fix my issues it seems like a high quality PSU, am i wrong?
This should totally fix the problem. Please use the stock cables that it comes with, no extensions and swap out all the other Thermaltake cables, as they may not be compatible.
One other thing to ask is if the GPU is on a vertical mount riser, as these can be problematic.
No vertical riser. I thought about it but quickly saw how many issues arise and didn't think it was worth the hassle. By Monday everything should be re-wired running. I will post an update. While we're talking about this gpu, is 77-82 degrees under load okay? Thanks everyone for the suggestions and advice. I'm hoping I can finally enjoy this beast of a PC.
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kevinc313
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Re: PC restarting while gaming
2021/08/07 14:41:28
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Coolmanfoo
While we're talking about this gpu, is 77-82 degrees under load okay?
Some people run theirs that hot. Personally I lock my fans at 90% when gaming, was running Hitman 3 last night at stock settings, 3080 Ti FTW3 400w power limit, mostly at 390w board power running 4K 120hz VRR, barely got above 60C. But I've got a building vent fan, it was cool last night and a grip of maxed out case fans blowing right at the GPU, in a mesh case. On the O11 I would want some good bottom mount fans intake blowing at the card's intake fans and the case side fans intaking, then a top mount exhaust AIO. If you game at 4K and the CPU never gets hot, side intake cpu AIO would be OK.
post edited by kevinc313 - 2021/08/07 15:02:04
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