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OC Scanner doesn't work

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yudancha
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2010/08/23 12:33:34 (permalink)
I have not been able to get OC Scanner to work on my system. I just downloaded and installed the latest version 1.4.0 As soon as I attempt to run either the Stress Test or the Benchmark Test the graphics window opens and instantly displays a Microsoft Message window that states that  EVGA OC Scanner has stopped working.
The attachment shows the application window. What am I not doing correctly?

Attached Image(s)


Intel Core 2 Quad Q9550 @ 3.4 GHz ~ VID 1.1000v ~ CPU Core 1.260v | Noctua NH-C12P SE14 | ASUS Maximus Formula X38 ~ Rampage Formula BIOS ver. 0902 | 2x2GB OCZ DDR2 PC2-8500 Platinum Series 5-5-5-14 @ 2.18v w/OCZ XTC DDR2 Memory Cooler rev 2 | Antec TruePower Quattro 850W | Seagate Barracuda SATA 750GB/Seagate Barracuda SATA 1TB | 2 Lite-on DVD/CD Burners LightScribe | eVGA GeForce GTX 275 SuperClocked 896MB | XFX GeForce 8800GT OC Alpha Dog Edition 512MB w/Thermaltake DuOrb Cooler | ULTRA Aluminus Case | Logitech G15 Keyboard | Razer Imperator 3.5G Mouse | Acer AL2216W 22” LCD Monitor | ASUS SupremeFX II Audio | Turtle Beach Santa Cruz | Altec Lansing Speakers | Windows Vista Home Premium (32 bit) SP2
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    EVGA_JacobF
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    Re:OC Scanner doesn't work 2010/08/23 12:34:28 (permalink)
    What driver version are you on?


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    yudancha
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    Re:OC Scanner doesn't work 2010/08/23 12:43:14 (permalink)
    My driver version is 8.17.125896, ForceWare 258.96

    Intel Core 2 Quad Q9550 @ 3.4 GHz ~ VID 1.1000v ~ CPU Core 1.260v | Noctua NH-C12P SE14 | ASUS Maximus Formula X38 ~ Rampage Formula BIOS ver. 0902 | 2x2GB OCZ DDR2 PC2-8500 Platinum Series 5-5-5-14 @ 2.18v w/OCZ XTC DDR2 Memory Cooler rev 2 | Antec TruePower Quattro 850W | Seagate Barracuda SATA 750GB/Seagate Barracuda SATA 1TB | 2 Lite-on DVD/CD Burners LightScribe | eVGA GeForce GTX 275 SuperClocked 896MB | XFX GeForce 8800GT OC Alpha Dog Edition 512MB w/Thermaltake DuOrb Cooler | ULTRA Aluminus Case | Logitech G15 Keyboard | Razer Imperator 3.5G Mouse | Acer AL2216W 22” LCD Monitor | ASUS SupremeFX II Audio | Turtle Beach Santa Cruz | Altec Lansing Speakers | Windows Vista Home Premium (32 bit) SP2
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    yudancha
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    Re:OC Scanner doesn't work 2010/08/23 12:52:42 (permalink)
    Could it be that it doesn't like my PhysX card - xfx 8800GT?

    Intel Core 2 Quad Q9550 @ 3.4 GHz ~ VID 1.1000v ~ CPU Core 1.260v | Noctua NH-C12P SE14 | ASUS Maximus Formula X38 ~ Rampage Formula BIOS ver. 0902 | 2x2GB OCZ DDR2 PC2-8500 Platinum Series 5-5-5-14 @ 2.18v w/OCZ XTC DDR2 Memory Cooler rev 2 | Antec TruePower Quattro 850W | Seagate Barracuda SATA 750GB/Seagate Barracuda SATA 1TB | 2 Lite-on DVD/CD Burners LightScribe | eVGA GeForce GTX 275 SuperClocked 896MB | XFX GeForce 8800GT OC Alpha Dog Edition 512MB w/Thermaltake DuOrb Cooler | ULTRA Aluminus Case | Logitech G15 Keyboard | Razer Imperator 3.5G Mouse | Acer AL2216W 22” LCD Monitor | ASUS SupremeFX II Audio | Turtle Beach Santa Cruz | Altec Lansing Speakers | Windows Vista Home Premium (32 bit) SP2
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    Dragoon001
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    Re:OC Scanner doesn't work 2010/08/23 22:26:55 (permalink)
    I have a similar problem. When I start a stress test or benchmark it opens the stress test window, display the message "Initialization in progress" and then the program stops responding.

    OS WinXP Pro (x86) / Win7 Pro (x64)
    CPU Core 2 Duo E8400
    Motherboard Gigabyte GA-EP35-DS3R (rev. 2.1)
    Memory (4096MB) 2x2GB DDR2 FSB1066Mhz Kingston HyperX
    Graphics Card GTX 460 1GB SC EE Forceware 258.96
    Sound Card Creative SB X-Fi Titanium PCI-E, (Onboard) Realtek ALC889A
    Monitor(s) Displays 22" TFT BenQ G2200W, 21" CRT Eizo FlexScan F77S
    Screen Resolution TFT 1680x1050, CRT 1600x1200

    LOG

    2010/08/24 @ 07:23:11 >> EVGA OC Scanner is starting up.
    2010/08/24 @ 07:23:11 >> Build: 1.4.0 [Aug 21 2010 @ 20:25:19]
    2010/08/24 @ 07:23:11 >> Operating system: Windows 7 64-bit build 7600 [No Service Pack]
    2010/08/24 @ 07:23:11 >> CPU name: Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz
    2010/08/24 @ 07:23:12 >> CPU features: speed: 3000MHz, physical cores: 2, logical cores: 2
    2010/08/24 @ 07:23:12 >> OpenGL version: 4.0
    2010/08/24 @ 07:23:12 >> Main OpenGL graphics card: NVIDIA GeForce GTX 460
    2010/08/24 @ 07:23:12 >> Device ID: 10DE - 0E22
    2010/08/24 @ 07:23:12 >> Max viewport size: 16384x16384
    2010/08/24 @ 07:23:12 >> Max texture size: 16384x16384
    2010/08/24 @ 07:23:12 >> Detected graphics cards and GPUs:
    2010/08/24 @ 07:23:12 >> - GPU 1:  NVIDIA GeForce GTX 460
    2010/08/24 @ 07:23:12 >>   - Bus ID: 1
    2010/08/24 @ 07:23:12 >>   - Cores: 336
    2010/08/24 @ 07:23:12 >>   - Memory size: 1024MB
    2010/08/24 @ 07:23:12 >>   - Memory type: GDDR5
    2010/08/24 @ 07:23:12 >>   - Bios: 70.04.13.00.74
    2010/08/24 @ 07:23:12 >>   - GPU temperature: 54.000°C
    2010/08/24 @ 07:23:12 >>   - Graphics driver: 8.17.12.5896
    2010/08/24 @ 07:23:12 >>   - PState 0 - GPU clock: 763MHz - Memory clock: 1900MHz - Shader clock: 1526MHz - GPU voltage: 0.987V
    2010/08/24 @ 07:23:12 >>   - PState 3 - GPU clock: 405MHz - Memory clock: 1900MHz - Shader clock: 810MHz - GPU voltage: 0.987V
    2010/08/24 @ 07:23:12 >>   - PState 8 - GPU clock: 405MHz - Memory clock: 324MHz - Shader clock: 810MHz - GPU voltage: 0.912V
    2010/08/24 @ 07:23:12 >>   - PState 12 - GPU clock: 50MHz - Memory clock: 135MHz - Shader clock: 101MHz - GPU voltage: 0.875V
    2010/08/24 @ 07:23:12 >>   - Fan speed: 35%
    2010/08/24 @ 07:23:13 >> Starting stress test...

     


    post edited by Dragoon001 - 2010/08/23 22:30:53

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    JeGX3D
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    Re:OC Scanner doesn't work 2010/08/23 22:28:51 (permalink)
    yudancha

    Could it be that it doesn't like my PhysX card - xfx 8800GT?


    I don't think the 8800GT is the source of the bug.  Try to properly re-install your graphics drivers and maybe post OC Scanner log file.



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    yudancha
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    Re:OC Scanner doesn't work 2010/08/24 05:07:20 (permalink)
    Whenever I update the drivers I always ininstall the nvidia programs in Control Panel. I disable the network cards and run driver sweeper. I also run ccleaner and glary to get rid of all registry entries. Here is the log file:
     2010/08/24 @ 08:04:09 >> EVGA OC Scanner is starting up.
    2010/08/24 @ 08:04:09 >> Build: 1.4.0 [Aug 21 2010 @ 20:25:19]
    2010/08/24 @ 08:04:10 >> Operating system: Windows Vista 32-bit build 6002 [Service Pack 2]
    2010/08/24 @ 08:04:10 >> CPU name: Intel(R) Core(TM)2 Quad CPU    Q9550  @ 2.83GHz
    2010/08/24 @ 08:04:11 >> CPU features: speed: 3399MHz, physical cores: 4, logical cores: 4
    2010/08/24 @ 08:04:11 >> OpenGL version: 3.3
    2010/08/24 @ 08:04:11 >> Main OpenGL graphics card: NVIDIA GeForce GTX 275
    2010/08/24 @ 08:04:11 >> Device ID: 10DE - 05E6
    2010/08/24 @ 08:04:11 >> Max viewport size: 8192x8192
    2010/08/24 @ 08:04:11 >> Max texture size: 8192x8192
    2010/08/24 @ 08:04:11 >> Detected graphics cards and GPUs:
    2010/08/24 @ 08:04:11 >> - GPU 1:  NVIDIA GeForce GTX 275
    2010/08/24 @ 08:04:11 >>   - Bus ID: 1
    2010/08/24 @ 08:04:11 >>   - Cores: 240
    2010/08/24 @ 08:04:11 >>   - Memory size: 896MB
    2010/08/24 @ 08:04:11 >>   - Memory type: GDDR3
    2010/08/24 @ 08:04:11 >>   - Bios: 62.00.60.00.70
    2010/08/24 @ 08:04:11 >>   - GPU temperature: 57.000°C
    2010/08/24 @ 08:04:11 >>   - Graphics driver: 8.17.12.5896
    2010/08/24 @ 08:04:11 >>   - PState 0 - GPU clock: 648MHz - Memory clock: 1188MHz - Shader clock: 1458MHz - GPU voltage: 1.170V
    2010/08/24 @ 08:04:11 >>   - PState 8 - GPU clock: 400MHz - Memory clock: 300MHz - Shader clock: 800MHz - GPU voltage: 1.050V
    2010/08/24 @ 08:04:11 >>   - PState 12 - GPU clock: 300MHz - Memory clock: 100MHz - Shader clock: 600MHz - GPU voltage: 1.050V
    2010/08/24 @ 08:04:11 >>   - Fan speed: 40%
    2010/08/24 @ 08:04:11 >> - GPU 2:  NVIDIA GeForce 8800 GT
    2010/08/24 @ 08:04:11 >>   - Bus ID: 2
    2010/08/24 @ 08:04:11 >>   - Cores: 112
    2010/08/24 @ 08:04:11 >>   - Memory size: 512MB
    2010/08/24 @ 08:04:11 >>   - Memory type: GDDR3
    2010/08/24 @ 08:04:11 >>   - Bios: 62.92.16.00.a6
    2010/08/24 @ 08:04:11 >>   - GPU temperature: 54.000°C
    2010/08/24 @ 08:04:11 >>   - Graphics driver: 8.17.12.5896
    2010/08/24 @ 08:04:11 >>   - PState 0 - GPU clock: 640MHz - Memory clock: 950MHz - Shader clock: 1600MHz - GPU voltage: 0.000V
    2010/08/24 @ 08:04:11 >>   - Fan speed: 30%
    2010/08/24 @ 08:04:14 >> Starting stress test...

    This log file looks like the one from Dragoon001

    Intel Core 2 Quad Q9550 @ 3.4 GHz ~ VID 1.1000v ~ CPU Core 1.260v | Noctua NH-C12P SE14 | ASUS Maximus Formula X38 ~ Rampage Formula BIOS ver. 0902 | 2x2GB OCZ DDR2 PC2-8500 Platinum Series 5-5-5-14 @ 2.18v w/OCZ XTC DDR2 Memory Cooler rev 2 | Antec TruePower Quattro 850W | Seagate Barracuda SATA 750GB/Seagate Barracuda SATA 1TB | 2 Lite-on DVD/CD Burners LightScribe | eVGA GeForce GTX 275 SuperClocked 896MB | XFX GeForce 8800GT OC Alpha Dog Edition 512MB w/Thermaltake DuOrb Cooler | ULTRA Aluminus Case | Logitech G15 Keyboard | Razer Imperator 3.5G Mouse | Acer AL2216W 22” LCD Monitor | ASUS SupremeFX II Audio | Turtle Beach Santa Cruz | Altec Lansing Speakers | Windows Vista Home Premium (32 bit) SP2
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    JeGX3D
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    Re:OC Scanner doesn't work 2010/08/24 08:00:11 (permalink)
    Do you have a GPU tool like Precision or Afterburner or another one running in the same time ? If so, try to stop them to see if the problem is still there.

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    yudancha
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    Re:OC Scanner doesn't work 2010/08/25 17:37:35 (permalink)
    Precision is not running. I have Kombustor and Furmark installed and they are working fine. Neither is running along with OC Scanner.

    Intel Core 2 Quad Q9550 @ 3.4 GHz ~ VID 1.1000v ~ CPU Core 1.260v | Noctua NH-C12P SE14 | ASUS Maximus Formula X38 ~ Rampage Formula BIOS ver. 0902 | 2x2GB OCZ DDR2 PC2-8500 Platinum Series 5-5-5-14 @ 2.18v w/OCZ XTC DDR2 Memory Cooler rev 2 | Antec TruePower Quattro 850W | Seagate Barracuda SATA 750GB/Seagate Barracuda SATA 1TB | 2 Lite-on DVD/CD Burners LightScribe | eVGA GeForce GTX 275 SuperClocked 896MB | XFX GeForce 8800GT OC Alpha Dog Edition 512MB w/Thermaltake DuOrb Cooler | ULTRA Aluminus Case | Logitech G15 Keyboard | Razer Imperator 3.5G Mouse | Acer AL2216W 22” LCD Monitor | ASUS SupremeFX II Audio | Turtle Beach Santa Cruz | Altec Lansing Speakers | Windows Vista Home Premium (32 bit) SP2
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    Plotinus
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    Re:OC Scanner doesn't work 2010/09/03 00:30:14 (permalink)
    Hello,

    I installed the OC scanner on my Windows 7 Ultimate yesterday and I have exactly the same problem. Same error message and all other graphics utilities work properly. I have been in contact with EVGA using email due to another problem with the GTX 480 and have has very poor customer service. I told them about the OC Scanner and  was told : "It works on my Windows System" End of message. I've heard nothing since.  I think the telephone tomorrow will be a better way to communicate.

    Charles
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    yudancha
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    Re:OC Scanner doesn't work 2010/09/14 17:16:01 (permalink)
    Good news, I upgraded my drivers this morning to 260.63 and now OC Scanner is working fine.

    Intel Core 2 Quad Q9550 @ 3.4 GHz ~ VID 1.1000v ~ CPU Core 1.260v | Noctua NH-C12P SE14 | ASUS Maximus Formula X38 ~ Rampage Formula BIOS ver. 0902 | 2x2GB OCZ DDR2 PC2-8500 Platinum Series 5-5-5-14 @ 2.18v w/OCZ XTC DDR2 Memory Cooler rev 2 | Antec TruePower Quattro 850W | Seagate Barracuda SATA 750GB/Seagate Barracuda SATA 1TB | 2 Lite-on DVD/CD Burners LightScribe | eVGA GeForce GTX 275 SuperClocked 896MB | XFX GeForce 8800GT OC Alpha Dog Edition 512MB w/Thermaltake DuOrb Cooler | ULTRA Aluminus Case | Logitech G15 Keyboard | Razer Imperator 3.5G Mouse | Acer AL2216W 22” LCD Monitor | ASUS SupremeFX II Audio | Turtle Beach Santa Cruz | Altec Lansing Speakers | Windows Vista Home Premium (32 bit) SP2
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