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Hot!Need to rma hydro block

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clone
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2021/01/03 03:38:10 (permalink)
Hi i bought it from overclockers uk do i rma this block to them or EVGA EU its the hydro copper super ftw 3 ultra ive tryed many things to get it to work without crashing and artifacting,ive put my air cooler back on as i thought it was my card but its running great now so its a bad block.
Thanks

Asus Rog Maximus XII Formula
10700K @ 4.8ghz 1.20v
16Gb 8Pack 3600hz
EVGA 2080 Super FTW3 Ultra
Watercooled
Phantek Evolv X
#1

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    ty_ger07
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    Re: Need to rma hydro block 2021/01/03 07:16:12 (permalink)
    A bad block? Usually a bad block leaks. If the block isn't leaking or isn't causing temperature issues, I don't know how else a block could be bad.

    Silly question, but you have the block connected by tubing to a pump and a radiator with coolant flowing through it, right? You would be surprised how many times people have bought a hydrocopper block not knowing that it required you to connect it to a water cooling loop.
    #2
    the_Scarlet_one
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    Re: Need to rma hydro block 2021/01/03 08:56:12 (permalink)
    I am wondering the same thing. What kind of tubing, pump, reservoir, and radiators are you using?

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    clone
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    Re: Need to rma hydro block 2021/01/03 11:54:49 (permalink)
    Yes its in a loop been doing water cooling over 10 years now.
    The reason i say a bad block is every time it was fitted my card would artifact and reset the pc,the air cooler works fine.

    post edited by clone - 2021/01/03 12:01:26

    Asus Rog Maximus XII Formula
    10700K @ 4.8ghz 1.20v
    16Gb 8Pack 3600hz
    EVGA 2080 Super FTW3 Ultra
    Watercooled
    Phantek Evolv X
    #4
    the_Scarlet_one
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    Re: Need to rma hydro block 2021/01/03 13:27:14 (permalink)
    I wonder if it is a contact issue with the die and the center of the fin array, or if something was shorting. How was your contact patch with the die after mounting?

    Seeing as the blocks have a 1 year warranty, as long as it was new when purchased, you should be able to RMA through EVGA. I am not sure if they will have any more blocks around at this point, but it definitely won’t hurt to ask.

    Random Associate Code >> GDWZE7QOTF << this is NOT my associate code. I do not have an associate code. Feel free to use it to save a few bucks.
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    clone
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    Re: Need to rma hydro block 2021/01/03 13:35:35 (permalink)
    I test fitted the block to see if the paste was ok as i had a couple of times it was bad and temps would go up to 80c while gaming.
    When the paste and seating of the block was ok i started presion up and gpu was 27c idle and all ram was about 34c but it still restared and artifacted.

    Asus Rog Maximus XII Formula
    10700K @ 4.8ghz 1.20v
    16Gb 8Pack 3600hz
    EVGA 2080 Super FTW3 Ultra
    Watercooled
    Phantek Evolv X
    #6
    clone
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    Re: Need to rma hydro block 2021/01/05 03:29:11 (permalink)
    Trying to start a rma and keep getting this,ive done it before the 20mins but still get this.
     
    Session Expired
    Unfortunately, your session has expired. Please click here to restart the RMA submission process. Please note that once you have begun the RMA submission process, you will have approximately 20 minutes to complete the process, as after 20 minutes, your session expires due to security restrictions. If you are still having problems with an RMA submission, please contact our Customer Service or call us at 888-881-EVGA (3842) option 2, Monday through Friday between the hours of 9:00AM - 5:30PM Pacific Time.
    You can look up EVGA Customer Support in your region by click here
    Return to RMA Submission Form

    Asus Rog Maximus XII Formula
    10700K @ 4.8ghz 1.20v
    16Gb 8Pack 3600hz
    EVGA 2080 Super FTW3 Ultra
    Watercooled
    Phantek Evolv X
    #7
    the_Scarlet_one
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    Re: Need to rma hydro block 2021/01/05 03:40:26 (permalink)

    Random Associate Code >> GDWZE7QOTF << this is NOT my associate code. I do not have an associate code. Feel free to use it to save a few bucks.
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    clone
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    Re: Need to rma hydro block 2021/01/05 03:50:08 (permalink)
    Sent them a email as they sent me here first to register the block :)

    Asus Rog Maximus XII Formula
    10700K @ 4.8ghz 1.20v
    16Gb 8Pack 3600hz
    EVGA 2080 Super FTW3 Ultra
    Watercooled
    Phantek Evolv X
    #9
    clone
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    Re: Need to rma hydro block 2021/01/16 09:34:49 (permalink)
    Tryed to use the rma form and it's asking for a support ticket as far as I'm aware I don't have one,plus I've heard nothing since 4th Jan.

    Asus Rog Maximus XII Formula
    10700K @ 4.8ghz 1.20v
    16Gb 8Pack 3600hz
    EVGA 2080 Super FTW3 Ultra
    Watercooled
    Phantek Evolv X
    #10
    clone
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    Re: Need to rma hydro block 2021/01/25 00:55:47 (permalink)
    Got my rma to send back this block,do I send back just the block or do I send back all the parts in fittings.

    Asus Rog Maximus XII Formula
    10700K @ 4.8ghz 1.20v
    16Gb 8Pack 3600hz
    EVGA 2080 Super FTW3 Ultra
    Watercooled
    Phantek Evolv X
    #11
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