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Help! 2 Red LED on Brand New EVGA GeForce RTX 2080 TI FTW3 ULTRA HYBRID GAMING

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angelenos
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2019/06/18 20:35:45 (permalink)
Hi Folks,
 
Just put up my first PC and tried to power it on. Everything including CPU, Motherboard, RAM, PSU, HDD/SSD works fine but the graphic cards did not work. It had 2 red LED above the power cable and both fans (on the card and with the radiator) did not work. I did have the light on the "EVGA Hybrid" logo on but the motherboard failed to recognize the graphic card. Tried different PCIe slots and different PCIe cables (yes I did use 2 separate cables to power the graphic card) but didn't work. Below is the details about my PC and any helps are welcomed (including what is the meaning of 2 red LED). Thank you guys so much.
 
CPU: Intel I9 9900K
Motherboard: ASUS ROG Maximus XI Extreme Z390
PSU: Corsair HX850i (850 Watts)
GPU: EVGA GeForce RTX 2080 TI FTW3 ULTRA HYBRID GAMING
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    bcavnaugh
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    Re: Help! 2 Red LED on Brand New EVGA GeForce RTX 2080 TI FTW3 ULTRA HYBRID GAMING 2019/06/18 20:55:25 (permalink)
    Welcome to the Forum
    Maybe to small of a PSU for your GPU/CPU/MB
    Do you have a Non-Corsair Power Supply to test with?
    Test with the Two Yellow Blocked as shown below.

    post edited by bcavnaugh - 2019/06/18 21:01:24

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    angelenos
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    Re: Help! 2 Red LED on Brand New EVGA GeForce RTX 2080 TI FTW3 ULTRA HYBRID GAMING 2019/06/18 21:48:27 (permalink)
    Thank you for your reply. Unfortunately I only have this one on hand as it is my first PC
     
    I did try different combinations but didn't test this one. Is there any difference between those 8-pins ports from PSU? I thought there are identical. Anyway I will try this one and post updates
    #3
    angelenos
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    Re: Help! 2 Red LED on Brand New EVGA GeForce RTX 2080 TI FTW3 ULTRA HYBRID GAMING 2019/06/19 08:36:43 (permalink)
    Thank you for your reply. Unfortunately that is the only PSU I have as it is my first PC.
     
    I tried the 2 ports you mentioned but still failed to make the graphic card work. 2 Red LED above power cable when power on the PC.
    #4
    bcavnaugh
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    Re: Help! 2 Red LED on Brand New EVGA GeForce RTX 2080 TI FTW3 ULTRA HYBRID GAMING 2019/06/19 09:58:43 (permalink)
    Re-Check that the Card is Locked into the PCIe Slot.
    I would test your card in another computer before thinking of an RMA.
    Others have had the same issue on that Motherboard.

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