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GTX 570 BSOD or Crashing

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airmanbouchard
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Wednesday, January 04, 2012 9:50 PM (permalink)
I'm having a GTX 570 HD issue with BSOD or crashing.  Every time I go to play windows media player, or youtube, or any game that requires graphics, BSOD or a hard shut down.
 
Well let me put down my specs:

Windows 7 Home Premium 64 Bit
AMD Phenom II X6 1100T Processor
EVGA GTX 570 HD Video card
8 GB RAM
Corsair GS700 PSU (700W)
Gigabyte 990XA-UD3 Motherboard
Bios: Award Software International, Inc. F10g 12/9/2011

All of the latest drivers for everything have been installed.  I did a clean install of Windows 7 and reinstalled the newest drivers for everything.  I found a utility to install latest bios last night, but still got a crash.  With HWMonitor on, my 12 volt rail used to fluctuate, but I replaced the PSU and it seems more stable now.  After reading on forums about this card, there are others who've had this problem.  It seems like random things have fixed it for some people, such as updating bios, down to re-seating the card in the PCI slot.  I've tried just about everything that I can think of and everything that I've researched with no luck.

So I've pretty much narrowed it down to it must be the graphics card.  When I install Nvidia drivers, it bugs out and BSOD or does a hard shut down.  With no drivers, I can actually play video and my computer is seemingly normal, haven't had a crash yet.  However, Device Manager doesn't recognize the video card other than it says standard VGA graphics adapter.  I've tried installing old versions of the drivers, I've tried upping the voltage with an nvidia utility, no luck.  I've tried taking out a stick of ram to see if it was wattage related, still crashed.  Another interesting item was when I first installed it, right after I put in my password to windows it would BSOD.  That ended up being a HD audio driver conflict, nvidia and the MB wanted to run an HD audio driver, and caused it to glitch.  The MB also wanted to run it's audio driver on my PCI 1 slot, which is the same one that is running my graphics card, so I disabled the audio one.

RMA the video card?  Anyone have any ideas about this?  I'd appreciate any help.
post edited by airmanbouchard - Thursday, January 05, 2012 0:06 PM
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48 Replies Related Threads

    danielperrox
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    Re:GTX 570 BSOD or Crashing Wednesday, January 04, 2012 10:32 PM (permalink)
    I have the same behavior from my GTX 580. I have also done everything I've read in posts, exactly like airmanbouchard!!!
    I reached the point of change this video card because it has become a nightmare!!!
    So please, post some help!!
    #2
    airmanbouchard
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    Re:GTX 570 BSOD or Crashing Thursday, January 05, 2012 0:06 PM (permalink)
    what kind of PSU are you running daniel?  probably unrelated but just curious.
     
    BTW just BSOD'd for the first time with no drivers installed.
    post edited by airmanbouchard - Thursday, January 05, 2012 0:30 PM
    #3
    dieselyounis
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    Re:GTX 570 BSOD or Crashing Thursday, January 05, 2012 1:01 AM (permalink)
    Restart In safe mode uninstall drivers run driver sweeper then reinstall drivers and restart.  see how that works
    #4
    airmanbouchard
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    Re:GTX 570 BSOD or Crashing Thursday, January 05, 2012 1:12 AM (permalink)
    This is a fresh, new, clean install.
    #5
    dugless
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    Re:GTX 570 BSOD or Crashing Thursday, January 05, 2012 2:27 AM (permalink)
  • Toll Free: +1.888.881.EVGA (3842) Give tech support a call, evga customer support is second to none.
     
     
  • #6
    danielperrox
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    Re:GTX 570 BSOD or Crashing Wednesday, January 11, 2012 0:01 PM (permalink)
    I have seen this problem in many post without any solution, just let the post open forever!!!
     
    My specs:
    Windows 7 Ultimate x32
    Intel Core i7 920
    3 x 1 Gb RAM Corsair Dominator 1600 Mhz
    Thermaltake Toughpower W0133RU 1200W
    EVGA 132-BL-E758-A1 X58 3-Way SLI Motherboard
    1 x EVGA GTX 580
    #7
    airmanbouchard
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    Re:GTX 570 BSOD or Crashing Friday, January 27, 2012 11:07 PM (permalink)
    RMA'd both MB and graphics card, both said passed diagnosis.  EVGA is going to send a different card but same model, we'll see if it still happens.  Hopefully not.  Not sure what else it could be, tried a cheap ATI card, tried two different PSUs.  The only other things I could think of is some weird driver confliction, CPU, HD, or RAM.  Did tests on RAM and HD though and came back fine.  This is mind boggling.
    #8
    airmanbouchard
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    Re:GTX 570 BSOD or Crashing Friday, January 27, 2012 11:08 PM (permalink)
    Not sure it could be a driver confliction if I put in an ATI card and it still happened.  Could it be the monitor?  But why would that shut off my computer?
    #9
    giadartis
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    Re:GTX 570 BSOD or Crashing Saturday, January 28, 2012 6:04 AM (permalink)
    What kind of message are you getting with your blue screen after windows recovers? (you may have to click more details on the windows error message that pops up to see it.
     
    Something along the lines of this possibly (with a different Locale ID and BCCode)?
     
    Problem signature: 
    Problem Event Name: BlueScreen 
    OS Version: 6.1.7601.2.1.0.256.1 
    Locale ID: 1033
    Additional information about the problem: 
    BCCode: 124 
    BCP1: 0000000000000000 
    BCP2: FFFFFA800DF1A028 
    BCP3: 00000000BE200000 
    BCP4: 000000000005110A 
    OS Version: 6_1_7601  Service Pack: 1_0  Product: 256_1
     
    If you had an intel processor this link would be helpful:
    http://www.xtremesystems.org/forums/showthread.php?266589-The-OverClockers-BSOD-code-list
     
    Ill try to find an AMD one online somewhere.
     
    But search online for people who may have had similar isssues with the BCCode and the Locale ID number.
     

    Core i7 6700k @4.6ghz
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    #10
    airmanbouchard
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    Re:GTX 570 BSOD or Crashing Saturday, January 28, 2012 6:23 AM (permalink)
    Not sure, I'm out of town until the middle of next week, so I'll find out then what code it's giving me.  I'm not overclocking though
    #11
    airmanbouchard
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    Re:GTX 570 BSOD or Crashing Wednesday, February 01, 2012 11:21 PM (permalink)
    Ok, so just reinstalled everything.  It was all working smoothly for about an hour, then same problem occurred.  When I rebooted, I didn't get any windows recovery popup.  At this point I'm really ticked off and ready to send it in to get a different model.  I'm not sure why they sent me the same model back in the first place.
     
    Also, I'm not getting a blue screen.  I'm getting a no signal to monitor.  My bad, I thought BSOD would be all encompassing.  Basically, my screen goes black and it says no signal to monitor.
    post edited by airmanbouchard - Wednesday, February 01, 2012 11:39 PM
    #12
    malVizio
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    Re:GTX 570 BSOD or Crashing Thursday, February 02, 2012 0:50 PM (permalink)
    i had same problem and got to RMA my card....
    btw iwant to ask you if you made all those things:
    1-updated GPUs firmware
    2-after fresh drivers, install eVGA Precision or MSI:Afterburner
    3-bump just a noch the Voltage of the card
    4-put a Fan profile more aggressive than the default one:
    for es:


    Case:Silverstone FT02 
    M.B.:EVGA DARK X79/PSU: Corsair HX1000 
    GPU:EVGA GTX980Ti SC /RAM:32GB DDR3 Corsair 
    CPU:Intel i7 3930K+Noctua NH-D14
    FANS:3xSilverstone SP200mm 
    SSD/HDD:2xSamsung EVO 850 256/1xPNY 256gb/Seagate 500gb
    MICE:Razer DA Elite/KB:Collermaster Rapid I/
    HP:Shure SRH440/Logitech G633
    Screen:Dell Ultrasharp 2711U
    #13
    airmanbouchard
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    Re:GTX 570 BSOD or Crashing Friday, February 03, 2012 2:05 AM (permalink)
    Tried those except 1 and 4.  Not sure how to update firmware, and I don't think it's fan speed related.  Checked HW monitor periodically and temps seemed to be fine.  At this point I'm going to bring my computer in to a repair place and have them fix it.  I'm tired of screwing around with it.  I called EVGA again and they said that it wasn't the card, but most likely CPU overheating or bad PSU.  I tried two PSUs, so idk about that one.  CPU temps seemed to be fine.
    #14
    malVizio
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    Re:GTX 570 BSOD or Crashing Friday, February 03, 2012 3:09 AM (permalink)
    you'll find latest firmware here:
    http://forums.evga.com/tm.aspx?m=1034790
    just download the appropriated one and run it...
    reboot and install driver again...
    you may give a try...also putting the fan profile...
     
    post edited by malVizio - Friday, February 03, 2012 3:11 AM

    Case:Silverstone FT02 
    M.B.:EVGA DARK X79/PSU: Corsair HX1000 
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    FANS:3xSilverstone SP200mm 
    SSD/HDD:2xSamsung EVO 850 256/1xPNY 256gb/Seagate 500gb
    MICE:Razer DA Elite/KB:Collermaster Rapid I/
    HP:Shure SRH440/Logitech G633
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    #15
    malVizio
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    Re:GTX 570 BSOD or Crashing Friday, February 03, 2012 3:24 AM (permalink)
    you installed latest mobo driver before the GPU's?
    have you installed HD Audio Nvidia Driver aswell?
    if you made so i suggest a driver cleaner before install again drivers...
     

    Case:Silverstone FT02 
    M.B.:EVGA DARK X79/PSU: Corsair HX1000 
    GPU:EVGA GTX980Ti SC /RAM:32GB DDR3 Corsair 
    CPU:Intel i7 3930K+Noctua NH-D14
    FANS:3xSilverstone SP200mm 
    SSD/HDD:2xSamsung EVO 850 256/1xPNY 256gb/Seagate 500gb
    MICE:Razer DA Elite/KB:Collermaster Rapid I/
    HP:Shure SRH440/Logitech G633
    Screen:Dell Ultrasharp 2711U
    #16
    jacksonj
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    Re:GTX 570 BSOD or Crashing Friday, February 03, 2012 3:39 AM (permalink)
    I've had no issues with the 570 I just installed today.  Not sure how computer savvy you are but you could always run the dmp file through the Windows debugger tools to confirm if it's a Nvidia driver issue or some other 3rd party application conflicting with the driver.
    #17
    airmanbouchard
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    Re:GTX 570 BSOD or Crashing Friday, February 03, 2012 1:25 PM (permalink)
    I'm not too computer savvy, at least when it comes to tweaking and trying to diagnose and fix things.  EVGA seemed to think that since this is the second card they've given me, and it's the same problem, it's probably not the card.  The card I sent back passed their tests.  The guy explained that if it was the card acting up, the most I'd get is laggy graphics and slow video as the card downclocks itself.  This seems to make sense to me, he said it's probably the CPU or the PSU.  Either way I think I'm going to bring it to a place where they can test it out with spare parts and maybe do a POST test.
     
    Btw, I also had that Nvidia HD audio conflicting with Realtek HD audio problem, but I solved that a while ago.
    #18
    Randolla
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    Re:GTX 570 BSOD or Crashing Friday, February 03, 2012 2:28 PM (permalink)
    What Nvidia driver are you using?  I have heard that many of us are having issues with some of the latest ones including Maniacvvv.  I would try a much older driver and see if that happens.  I could also be something like a bad cable.  What kind of connection are you using to your monitor?  HDMI or VGA?  Whichever one it is, try using the other and see if that works.
     
    Good luck.

    Intel 5930K@ 4.3 Ghz
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    #19
    airmanbouchard
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    Re:GTX 570 BSOD or Crashing Friday, February 03, 2012 9:02 PM (permalink)
    Using the latest driver, but I've had the problem before with older drivers.  Also, tried HDMI, VGA, and DVI cables.
    #20
    gatomalo
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    Re:GTX 570 BSOD or Crashing Saturday, February 04, 2012 0:06 PM (permalink)
    I'm having the exact same issue with a SC 570, and it's a massive pain.  I remember it first showed up for a bit when I played Dead Island.  I kept getting random freezes and had to set Anti Aliasing to 4x on the nvidia control panel.  That fixed it, but now, 3 days later, my pc will randomly shut down when a game, or video, is running.
     
    Called up tech support and now I have to send the video card in for a replacement.  Another possible culprit for my issue might be the PSU, which is a rosewill bronze series 1000w, supposedly not all that reliable (plus I'm not tech savvy enough to figure out the voltage stuff).  I barely managed to build this PC myself about a month ago too; was damn proud of myself too.  I hope this issue is soon resolved for us both, airman.
    #21
    Dwarfy
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    Re:GTX 570 BSOD or Crashing Saturday, February 04, 2012 0:14 PM (permalink)
    I personally think there's a problem with this card and windows 7 be it a driver conflict or what not as a dual boot with xp means I get not problems in xp (meaning hardware not at fault) but alas the nssod (no signal screen of death (lol)) is a major pain with no event to help diagnose the problem
    #22
    airmanbouchard
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    Re:GTX 570 BSOD or Crashing Saturday, February 04, 2012 4:09 PM (permalink)
    Yeah I don't know about that, wouldn't EVGA know about a conflict with pretty much the major OS for any PC?  That just doesn't make sense to me.
    #23
    Dwarfy
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    Re:GTX 570 BSOD or Crashing Saturday, February 04, 2012 5:09 PM (permalink)
    I'm not saying the OS but something else, as this error is
    A: random (yet repeatable in both mw3 and skyrim for me)
    B: offers no error (makes finding the fault harder)
    C: seemingly consistent to people running 570's and windows 7 (we may need to compare more hardware and driver versions to try and pin this down)
     
    All I know from my own trials is that I can't play mw3 maxed out without the nssod (I can oddly enough lower the settings and play fine)(suddenly I'm reminded of a sim error in mw2??)
    and that skyrim is totally random with playing for hours without probs then suddenly bang.
     
    But I can play mw3 maxed out for hours in XP.
     
    Here's some more specs (uk date format dd-mm-yyyy)
    Windows 7 SP1 x64
    Realtek PCIe GBE Family Controller (driver from Realtek website manual says 8111B) 7.50.1123.2011 23-11-2011 (the date is older than when they were available these are the latest from realtek dated 20-01-2012)
    Realtek HD audio 6.0.1.6257 30-11-2010 (I've noted these are a little old and will update them now)
    Nvidia HD audio (x4?) 1.3.12.0 17-01-2012
    Nvidia Gforce GTX570 HD Superclocked 8.17.12.9551 26-01-2012
     
    #24
    Dwarfy
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    Re:GTX 570 BSOD or Crashing Saturday, February 04, 2012 5:11 PM (permalink)
    On another note related or not I don't know but I use firefox
    and when I download a file once it's complete the little box slides up to inform you of this
    as the box slides back down it judders flashes black and stutters my system a fair bit (mouse jumpy comp slows)
    #25
    airmanbouchard
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    Re:GTX 570 BSOD or Crashing Saturday, February 04, 2012 5:59 PM (permalink)
    weird, my computer doesn't do anything jumpy.  I finally got a BSOD windows code...
     
    Locale ID: 1033
    Bccode: F4
    BCP1: 0000000000000003
    BCP2: FFFFFA8007EO8060
    BCP3: FFFFFA8007EO8340
    BCP4: FFFFF80002180300
     
    No idea what this means
    #26
    Dwarfy
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    Re:GTX 570 BSOD or Crashing Saturday, February 04, 2012 7:17 PM (permalink)
    airmanbouchard

    weird, my computer doesn't do anything jumpy.  I finally got a BSOD windows code...

    Locale ID: 1033
    Bccode: F4
    BCP1: 0000000000000003
    BCP2: FFFFFA8007EO8060
    BCP3: FFFFFA8007EO8340
    BCP4: FFFFF80002180300

    No idea what this means

    This is either memory error or a driver error check all your drivers are up to date, But this is not a graphics card problem (unless old driver a google search suggested network card driver (I'm trying to not be specific but that's the info found via google)
    #27
    airmanbouchard
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    Re:GTX 570 BSOD or Crashing Saturday, February 04, 2012 8:09 PM (permalink)
    Well, my monitor won't turn on at all.  But I'm pretty sure my drivers were 100% up to date.  I'll be getting new memory soon so I'll try that first.  I also managed to uninstall nvidia drivers before it shut off the last time I was able to get it running.  So when I turned it on to get this code I finally got that windows bsod message.  I have a feeling it's going to be the motherboard though, I just have a bad feeling about this board.  It doesn't like my system or something.
    #28
    malVizio
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    Re:GTX 570 BSOD or Crashing Saturday, February 04, 2012 8:20 PM (permalink)
    it's RAM fault to me...

    Case:Silverstone FT02 
    M.B.:EVGA DARK X79/PSU: Corsair HX1000 
    GPU:EVGA GTX980Ti SC /RAM:32GB DDR3 Corsair 
    CPU:Intel i7 3930K+Noctua NH-D14
    FANS:3xSilverstone SP200mm 
    SSD/HDD:2xSamsung EVO 850 256/1xPNY 256gb/Seagate 500gb
    MICE:Razer DA Elite/KB:Collermaster Rapid I/
    HP:Shure SRH440/Logitech G633
    Screen:Dell Ultrasharp 2711U
    #29
    airmanbouchard
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    Re:GTX 570 BSOD or Crashing Saturday, February 04, 2012 9:09 PM (permalink)
    RAM would be great, then I could return all the extra parts and save some money.  Plus, Kingston has a pretty good warranty so I've heard
    #30
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