Sir Petus
what a joke of a company btw

NucleusX

qbvbsite
Guys this really is a non issue as the cards run within spec, there have only been a handful of cards with major issues because of this. IMO EVGA have really stepped up to the plate offering free Advanced RMA for all cards at no cost to the customer or free thermal pads (if you want to install yourself). Like I said 99% of the cards will have no issues anyways and they have already stated this will have 0 affect on warranty so even if you mess up installing the pads, or the cards does have issues they got your back. For me because of the way they handled this I will have 0 issues buying EVGA cards in the future (this is my first one)

Completely disagree. This is a real issue that real people have to deal with, even if you don't. We buy these premium cards with
the expectation that they where built well right out of the gate. Take me for example, because i live in Australia, i have no option
to cross-ship or RMA for that fact. I am literally forced to install these myself with no way to get it RMA'd on the thermal pad
basis. I'm suffering down-time for my reading efforts, taking it apart, waiting for EVGA to send their fix. And i'll be down more
money because constantly seeing "Awaiting shipment" for weeks on end has caused me to try and source thermal pads elsewhere.
Non-issue my foot lol. If you think I'm going to run it risky as is on the edge of specs that can't be monitored, you would be wrong.
Spending $700 AU on a card that hasn't been used for a month because of thermal pads is a proper issue to a customer like me.
 
None of us should have to go through this process in the first place, and if you're happy about this, you must be super loyal to EVGA,

EVGATech_ChrisB
Hi Everyone,
 
Please keep in mind that we do not recommend any gaps in thermal pads and we do not expect any of our customers to buy thermal pads.  We are supplying our Optional Thermal Mod for Free and if you do not want to install it or you have any concern with your product then we are here to help with warranty, all shipping paid.
 
I assure everyone that we are 100% Quality Checking all EVGA GTX 10 series ACX 3.0 cards models 1060/1070/1080 to ensure that they are fully updated with both the latest BIOS and the Optional Thermal Pad Mod to assist our customers.  Rest assured that if you do not prefer to install the Optional Thermal mod or the Recommended VBIOS yourself, or have any concerns with your product, then we are here to help with a replacement product that is updated.
 
Please do not hesitate to contact us if any questions or concerns that we can assist with.   
 
Thermal Pad Mod Request Website/Response:   
 
Recommended VBIOS Updates:  
 
 

NucleusX

qbvbsite

NucleusX

qbvbsite
Guys this really is a non issue as the cards run within spec, there have only been a handful of cards with major issues because of this. IMO EVGA have really stepped up to the plate offering free Advanced RMA for all cards at no cost to the customer or free thermal pads (if you want to install yourself). Like I said 99% of the cards will have no issues anyways and they have already stated this will have 0 affect on warranty so even if you mess up installing the pads, or the cards does have issues they got your back. For me because of the way they handled this I will have 0 issues buying EVGA cards in the future (this is my first one)

Completely disagree. This is a real issue that real people have to deal with, even if you don't. We buy these premium cards with
the expectation that they where built well right out of the gate. Take me for example, because i live in Australia, i have no option
to cross-ship or RMA for that fact. I am literally forced to install these myself with no way to get it RMA'd on the thermal pad
basis. I'm suffering down-time for my reading efforts, taking it apart, waiting for EVGA to send their fix. And i'll be down more
money because constantly seeing "Awaiting shipment" for weeks on end has caused me to try and source thermal pads elsewhere.
Non-issue my foot lol. If you think I'm going to run it risky as is on the edge of specs that can't be monitored, you would be wrong.
Spending $700 AU on a card that hasn't been used for a month because of thermal pads is a proper issue to a customer like me.
 
None of us should have to go through this process in the first place, and if you're happy about this, you must be super loyal to EVGA,

I think you need to do a little more reading as the card will run well within spec once the new BIOS is apply (which increases the fan curve) or you apply a custom fan curve. The thermal pads are actually completely optional and are not required. Also i'm sure if you reached out to EVGA for an Advanced RMA they would do something for you (I have seen them help out many that are outside EAR range). On another note I personally have never bought a EVGA card (this is my first), all products regardless of manufacturer can have problems, its how a company handles it that shows you the type of company they are. EVGA stands by there products and have handled this extreme well for all affected.

So you're basically forming your opinion on the customer basis of your "first" EVGA product lol. I'm willing to bet I've read
at-least 10 times the material you have going by that. I realize more than you know. I also realize that VRMs and VRAM
cannot be directly monitored, leaving you clueless as to how bad it really is. Many reports have verified that these cards
at stock run hotter than they should in these areas. You think they released a bios fix and free thermal pads for a non-issue ?
lol. As far as i was concerned, i did pretty well in the silicon lottery, and some here understand how difficult it can be to let go
of it if you're willing to do the work, which i am, but I'm not happy about it. That's besides the fact that if i was miraculously
able to do a cross-ship, which i can't the way things look. The only way to get this thing RMA'd would be if it had suffered
an issue EVGA considered to be worse than the thermal pad debacle, like a proper failure. The thing you need to understand
is, is that electronics take their time in failing, and that time is usually dependent on the temperatures all components
are subjected to through the course of their life. The higher the operating temperature, the greater the likely-hood that
component will fail in a shorter time, even if its just within spec. Its a fact of electronics, and one you should consider.
No offense, but this "non-issue" you speak of, isn't going to turn out so well for everybody with a large degree of variation
depending on the individuals circumstances. For some it might be ok, for others, things aren't so black and white. You almost
appear to be doing damage control by playing down what could turn out to be a serious issue for someone other than you.

HeavyHemi

NucleusX
For once i'd like to see a statement from EVGA admitting this as a complete engineering failure. All I see are carefully crafted responses that
shunt off as much responsibility as possible. Yeh they're sending out free pads, but they are taking forever to receive, maybe they wanna drag 
this out as long as possible and wait for a few more cards to die before we get them, w/e the case, this is totally unprofessional. 

Right. You're saying a company should admit legal liability for what you claim is 'IN FACT' a defective product. For very obvious reasons, that will never happen. You appear smart enough to know that, so it is curious why you'd make that argument AND imply a level of nefarious intent by EVGA.

NucleusX
Just a word of caution guys, and I've stressed this a few times. Don't assume that the GPU die temp alone can be used as an indicator of thermal health for all components on
the graphics card, it only tells part of the story. The only sure way to keep things running safely for some until the thermal pads arrive, is to cease any gaming at high loads, or
completely, and don't run benchmarks. Especially FurMark, lol. Keeping the graphics load low on the card, directly translates to lower power delivery demands, and a reduction
in GPU, VRM, and VRAM operating temperatures. If you have to play it safe for the moment, that's how i would recommend it. If you don't care, then ignorance is bliss.   

NucleusX
Just a word of caution guys, and I've stressed this a few times. Don't assume that the GPU die temp alone can be used as an indicator of thermal health for all components on
the graphics card, it only tells part of the story. The only sure way to keep things running safely for some until the thermal pads arrive, is to cease any gaming at high loads, or
completely, and don't run benchmarks. Especially FurMark, lol. Keeping the graphics load low on the card, directly translates to lower power delivery demands, and a reduction
in GPU, VRM, and VRAM operating temperatures. If you have to play it safe for the moment, that's how i would recommend it. If you don't care, then ignorance is bliss.   

NucleusXb
Look I'm not trying to create panic and mass hysteria here. I just wanted to convey a benign word of caution to those on the more dicey end of the scale. That's all.