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3rd GTX 580 card not being detected in windows

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shadow001
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Sunday, April 03, 2011 4:46 PM (permalink)
I've been setting up a new water cooled system using an SR-2 board over the past week or so, and everything went well except for this problem, and i've tested several possibilities and still no joy....Here's the list:
 
1: I swapped that video card that wasn't working on PCI-e slot number 5, with one that was working on PCI-e slot number 3, and the same thing happens...The card when installed on slot number 5 still doesn't work,even though the card itself is good, as it works on slot number  3.
 
2: I swapped the PCI-e power connectors between those 2 cards to make sure it isn't a bad rail on the PSU...It's not that either as the same card still doesn't work on that particular slot.
 
3: All the cards are firmly seated in their slots and i moved  the jumpers on the motherboard for PCI-e slots number 2,4 and 6 and disabled them....That third GTX580 still doesn't show up.
 
4: Tried a different SLI bridge that came with a previous motherboard i used to run....Still no joy.
 
5: Flashed the motherboard to the latest BIOS available...Still the same thing, only 2 GTX580's are detected in windows device manager
 
6: I moved all 3 cards to PCI-e slot 3, 5 and 7 and at that point, only 1 card was visible in device manager( only the card on slot number 3 was the only one working), so there might be a problem with PCI-e slot number 7 too!!!...
For those wondering, i use a triple screen setup and know wich card is connected to what display....
 
The only thing i can think of to try next is connecting that additional 6 pin power cable from the PSU to the connector right beside the first PCI-e slot, because other than that, i'm running out of ideas here.....Could there be some setting in the BIOS that relates to the PCI-e card detection perhaps?
 
 
post edited by shadow001 - Sunday, April 03, 2011 5:07 PM
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    Morty
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 5:12 PM (permalink)
    You need to connect the additional 6 pin power cable to run tri- or quadsli, the two bottom PCI-e slots will not work without it.
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    _MatthewH
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 5:18 PM (permalink)
    Yes, please use the 6 pin connector for the PCIe slots and test again.

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    Matthew Hurwitz - Assistant Product Manager Matth@evga.com 
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    #3
    shadow001
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 5:33 PM (permalink)
    I'll try it now and see what happends and report back ASAP.
    #4
    shadow001
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 5:57 PM (permalink)
    No difference at all.....I enabled slow boot in the Bios and removed the classified logo option and the board just detects 2 cards, not all 3 of them...
    #5
    Morty
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 6:03 PM (permalink)
    Do you see the red leds below each PCI-e slot?
    You have not moved any of the PCI-e jumpers, all are enabled?
     
    #6
    shadow001
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 6:11 PM (permalink)
    Where are the leds located?
     
    As far as the jumpers go,i only have them disabled for slots number 2,4 and 6, wich are blocked by the stock coolers on the video cards anyhow, but i had them all enabled previously and it was the same problem....Only 2 cards are detected.
    #7
    shadow001
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 6:25 PM (permalink)
    Only leds i can see are right next to the ATX power connector and all is normal there, regardless if it's the power, dimm or standby led colors
     
    The number on the little debug LCD display indicates 27, wich the manual doesn't have any information on what that specific one means...
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    _MatthewH
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 6:31 PM (permalink)
    27 is the cpu temperature. Right under where the notch is on the PCIe slot there should be a small red LED.

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    Matthew Hurwitz - Assistant Product Manager Matth@evga.com 
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    Morty
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 6:32 PM (permalink)
    There should be a red led by all the PCI-e slots if all are enabled, it doesn't seem to have power on the 6 pin pcie above the pcie-slots.
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    shadow001
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 6:48 PM (permalink)
    27 is the cpu temperature. Right under where the notch is on the PCIe slot there should be a small red LED.

     
    Would that be on the end where the locking mechanism is located?, or the end that provides power for the slot itself..... It's hard to see anything with a double wide air cooler on each card.
    #11
    Morty
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 6:56 PM (permalink)
    Picture shows it all
     

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    shadow001
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 7:08 PM (permalink)
    Couldn't see those even if i wanted too, since the air coolers completely block that area anyhow...
     
    But all 3 work now and it was because of my fault, as i plugged in that extra 6 pin cable i tried earlier not in the additional PCI-e connector, but on the auxiliary power connector when going for heavy duty overclocks on CPU 1....The connectors are right next to eachother and they're identical....DOH.
     
    Homer simpson moment...
    #13
    Morty
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 7:37 PM (permalink)
    Good thing you sorted it out then
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    _MatthewH
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 7:41 PM (permalink)
    As long as its up and running everything is all good.

    Thanks,
    Matthew Hurwitz - Assistant Product Manager Matth@evga.com 
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    shadow001
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 9:26 PM (permalink)
    Thanks all.....Might as well post some pictures of the beast...
     
     





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    Morty
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 9:30 PM (permalink)
    Nice rig you got there
    Which CPU's do you have and what type of mem.
    Do you have enough radiator power with just one 360 or is it a 420?
    #17
    shadow001
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 9:44 PM (permalink)
    A pair of X5650's and 24GB of corsair dominator GT DDR 3 2000...
     
    It's a 360mm rad with a built in pump and reservoir, using adjustable fans with a front mounted lamptron fan controler that according to swiftech, is good enough to cool both a CPU and 2 video cards on it's own, so cooling just a pair of CPU's and motherboard chipset shouldn't be any problem at all.
     
    The idea is also to save space for an eventual water cooling loop for the video cards using their own radiator/pump/ reservoir assembly once the next generation of cards rolls around using a new fab process...
     
    I drilled that top mounted fillport to make it much easier fill up the system and check the water level....:)
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    Morty
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 10:16 PM (permalink)
    I've got another SR-2 laying here that I want to get some CPU's for, does the X5650's support x10 mem?
     
    I believe a single 360 should be enough if you don't plan to OC to high and crunch 24/7. I'm using one 420 and a 360 on my CPU/MB loop and a 360 on the GPU loop but I'm folding/crunching 24/7 using X5690's at 4,5 GHz. Didn't have room for the rads inside the case so I made a stand for them outside instead.
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    shadow001
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 10:33 PM (permalink)
    I haven't played with overclocking features yet since i'm still installing software and making sure everything runs, but i plan on it, though given that the X5650's have a low multiplier right off the bat(20x multi), i'll be very lucky if i even manage to even hit 4 Ghz stable, wich would mean the board running at  200Mhz QPI.... That's tough already on a single socket motherboard, so not a cakewalk for a dual socket system for sure.
     
    i'll have to use a program that can load up all the cores with hyperthreading enabled while at stock speeds...Probably windows prime 95 or LinX and see where the temperatures end up, while adjusting fan speeds and go from there...
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    shadow001
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    Re:3rd GTX 580 card not being detected in windows Sunday, April 03, 2011 11:48 PM (permalink)
    Not too bad considering that one radiator is handling everything:
     

     
    Averages about 55~60*C and that's only on the second CPU After the water has already passed thru the first, while the TJ when the CPU starts to throttle down is 95*C, so i got a decent amount of wiggle room to try out some O/C.....
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    Morty
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    Re:3rd GTX 580 card not being detected in windows Monday, April 04, 2011 0:01 PM (permalink)
    Looks good there
    How's the temp on CPU 0 PWM?
    That's the where I get the highest temp 55~60*C, CPU's stay in the low 40's high 30's at 4,5 GHz vcore at 1,36-1,37.
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    shadow001
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    Re:3rd GTX 580 card not being detected in windows Monday, April 04, 2011 0:34 PM (permalink)
    I'd have to run it again but i'm still in the middle of installing a lot of updates, though i am thinking about unplugging the PWM wire for the pump, as it's programed to go to full speed when it's not connected and see where the temperatures end up..
     
    I think the cooling can do better still, but i'll do it when all the other stuff is installed and configured.....
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    shadow001
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    Re:3rd GTX 580 card not being detected in windows Monday, April 04, 2011 1:04 AM (permalink)
    Not bad at all... i did a quick test with the pump at full RPM and the temperatures hover between 47*C and 54*C for the hottest CPU in the loop....CPU 1 runs between the high 30's to low 40's since it's the first CPU in the loop, so it receives the cooled water before CPU 0 does, hence the temperature differences between both..
     
     
     
     
    #24
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