EVGA

Hot!Zotac 4090 BSOD

Author
chrisdglong
CLASSIFIED ULTRA Member
  • Total Posts : 7220
  • Reward points : 0
  • Joined: 2008/11/08 15:21:25
  • Status: offline
  • Ribbons : 7
2024/02/25 12:47:47 (permalink)
I am getting random BSODs only when playing games. I'm not yet convinced it is the video card because the error codes are not cosistent. When looking in Windows reliability monitor, I am showing hardware error codes 193, 117, 144, and 141. At first I thought it was iCue 5 because there was always several entries of Corsair iCue Components crashing along side the hardware errors. However, the last crash occurred without any entry related to iCue. 
 
I will be playing a game and all of the sudden the screen goes black. My Corsair keyboard did also drop (lights went off and was not responsive) the last time I got the BSOD, but nothing else did. I never let it go far enough to actually BSOD during the previous crashes. Instead, I force restarted my computer. I let the BSOD happen the last time and got a DPC_Watchdog_Violation 133. When analyzing the dmp file, it pointed to the Nvidia drivers. 
 
I previously DDU the Nvidia drivers and went back to a version that worked prior to when this issue started. I got the BSOD after this. I ran OCCT on vram and the gpu for 30 minutes each without error. I also ran Windows Memory Diagnostic without error. 
 
Motherboard issue?
 
System specs:
 
Zotac 4090
Ryzen 9 7950x
Rog Crosshair X670E Hero, Bios 1807
Corsair AX1600i PSU
Corsair Dominator Titanium RGB DDR5 32GB - 6000Mhz CL30 - XMP2 enabled
post edited by chrisdglong - 2024/02/25 12:53:48
#1

9 Replies Related Threads

    Sajin
    EVGA Forum Moderator
    • Total Posts : 49196
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 199
    Re: Zotac 4090 BSOD 2024/02/25 17:17:29 (permalink)
    Try with xmp disabled.
    #2
    chrisdglong
    CLASSIFIED ULTRA Member
    • Total Posts : 7220
    • Reward points : 0
    • Joined: 2008/11/08 15:21:25
    • Status: offline
    • Ribbons : 7
    Re: Zotac 4090 BSOD 2024/02/25 18:18:51 (permalink)
    Sajin
    Try with xmp disabled.
    Tried that initially. I have been having some very strange Windows startup behavior (black screen for about 30 seconds with a cursor before Windows login screen) that persisted through my last DDU and reinstall of Nvidia drivers. I had an older version of DDU that I was using. I downloaded the new version and went through the process again and now the login issue is fixed. I’m hoping it also resolves the BSOD, but it will take some time to see a difference.
    #3
    rjohnson11
    EVGA Forum Moderator
    • Total Posts : 102505
    • Reward points : 0
    • Joined: 2004/10/05 12:44:35
    • Location: Netherlands
    • Status: offline
    • Ribbons : 85
    Re: Zotac 4090 BSOD 2024/02/26 01:43:49 (permalink)
    chrisdglong
    Sajin
    Try with xmp disabled.
    Tried that initially. I have been having some very strange Windows startup behavior (black screen for about 30 seconds with a cursor before Windows login screen) that persisted through my last DDU and reinstall of Nvidia drivers. I had an older version of DDU that I was using. I downloaded the new version and went through the process again and now the login issue is fixed. I’m hoping it also resolves the BSOD, but it will take some time to see a difference.

    Please keep us informed.

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #4
    chrisdglong
    CLASSIFIED ULTRA Member
    • Total Posts : 7220
    • Reward points : 0
    • Joined: 2008/11/08 15:21:25
    • Status: offline
    • Ribbons : 7
    Re: Zotac 4090 BSOD 2024/02/27 06:26:22 (permalink)
    I now got a black screen with GPU fans at 100%. Beginning to lean more towards it being a bad GPU. I updated my motherboard BIOS and set EXPO to 1 instead of 2. I’m also going to reseat the card and reconnect the power cable. I might even try replacing the power cable. If none of this works, I’ll put my old 3090ti back in. If that works then it is definitely a bad 4090.
    post edited by chrisdglong - 2024/02/27 11:30:23
    #5
    kraade
    CLASSIFIED Member
    • Total Posts : 2369
    • Reward points : 0
    • Joined: 2020/10/18 09:05:52
    • Location: Georgia
    • Status: offline
    • Ribbons : 7
    Re: Zotac 4090 BSOD 2024/03/02 12:23:12 (permalink)
    chrisdglong
    I now got a black screen with GPU fans at 100%. Beginning to lean more towards it being a bad GPU. I updated my motherboard BIOS and set EXPO to 1 instead of 2. I’m also going to reseat the card and reconnect the power cable. I might even try replacing the power cable. If none of this works, I’ll put my old 3090ti back in. If that works then it is definitely a bad 4090.

    sounds like RMA time if the 3090ti works
    #6
    rjohnson11
    EVGA Forum Moderator
    • Total Posts : 102505
    • Reward points : 0
    • Joined: 2004/10/05 12:44:35
    • Location: Netherlands
    • Status: offline
    • Ribbons : 85
    Re: Zotac 4090 BSOD 2024/03/03 06:52:47 (permalink)
    It wouldn't hurt to try a different DP or HDMI cable. 

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #7
    chrisdglong
    CLASSIFIED ULTRA Member
    • Total Posts : 7220
    • Reward points : 0
    • Joined: 2008/11/08 15:21:25
    • Status: offline
    • Ribbons : 7
    Re: Zotac 4090 BSOD 2024/03/03 11:42:24 (permalink)
    I updated my motherboard BIOS to the latest version and set EXPO back to 1 instead of 2. On a previous BIOS version only 2 would work without issue. I'm thinking that EXPO 2 was no longer stable on newer BIOS versions for me, as so far I have not had any issues. However, at one point I remember turning EXPO off completely and still having issues. It could have just been the BIOS update that made things more stable. Only time will tell though, as the crashes did not happen consistently. I could go for a week without a crash and then randomly get one after starting a game. I also pulled the power cable going to the graphics card and reinserted it to make sure that the connection was good. The last crash that I had was on 2/26, almost a week ago, so I am growing more confident that the issue was fixed. I'll update this post if I get another crash. 
    #8
    kraade
    CLASSIFIED Member
    • Total Posts : 2369
    • Reward points : 0
    • Joined: 2020/10/18 09:05:52
    • Location: Georgia
    • Status: offline
    • Ribbons : 7
    Re: Zotac 4090 BSOD 2024/03/03 12:38:45 (permalink)
    Glad you found something that works
    #9
    chrisdglong
    CLASSIFIED ULTRA Member
    • Total Posts : 7220
    • Reward points : 0
    • Joined: 2008/11/08 15:21:25
    • Status: offline
    • Ribbons : 7
    Re: Zotac 4090 BSOD 2024/03/16 23:34:28 (permalink)
    Pretty sure it was the RAM setting. After I updated the motherboard bios and set EXPO to 1 instead of 2, I haven't had a single issue. My system has been very stable. 
    #10
    Jump to:
  • Back to Mobile