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Hot!Avatar uploads broken?

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dustingg
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2023/08/15 10:37:36 (permalink)
Hey Gang,
I've been trying to upload/replace my avatar and I keep getting the server error pop up.
 
I'm using a small JPG (3.70KB)
 
Accepted cookies from EVGA. No add blockers running.
 
Is it broke now? I've been trying off in on for a month now. Never had an issue before back in the day.

ROG Z790-APEX : 13900KF (RTX4080)
EVGA Z370-FTW: 9900KF (RTX3080)
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#1

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    rjohnson11
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    Re: Avatar uploads broken? 2023/08/15 23:11:44 (permalink)
    send an email to: webmaster@evga.com

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #2
    EVGATech_ChrisB
    EVGA Tech Support
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    Re: Avatar uploads broken? 2023/08/22 12:13:48 (permalink)
    Thank you and I also asked our web team to look into this.



    #3
    EVGATech_ChrisB
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    Re: Avatar uploads broken? 2023/08/23 10:20:07 (permalink)
    I was told this was resolved, can you please try again?



    #4
    dustingg
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    Re: Avatar uploads broken? 2023/10/05 09:01:41 (permalink)
    EVGATech_ChrisB
    I was told this was resolved, can you please try again?


    just tried again. still same error

     
     

    ROG Z790-APEX : 13900KF (RTX4080)
    EVGA Z370-FTW: 9900KF (RTX3080)
    Associate Code: VOM7YYOWC5ADWTW
    YouTube RigPics Twitter


    #5
    rjohnson11
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    Re: Avatar uploads broken? 2023/10/05 09:20:01 (permalink)
    I was able to duplicate. I'll contact EVGA. 

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #6
    dustingg
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    Re: Avatar uploads broken? 2023/10/05 09:20:50 (permalink)
    Thank you RJ!

    ROG Z790-APEX : 13900KF (RTX4080)
    EVGA Z370-FTW: 9900KF (RTX3080)
    Associate Code: VOM7YYOWC5ADWTW
    YouTube RigPics Twitter


    #7
    EVGATech_ChrisB
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    Re: Avatar uploads broken? 2023/10/05 13:41:41 (permalink)
    Just to update everyone, I escalated this to our IT department and will follow-up once I have an update available.



    #8
    dustingg
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    Re: Avatar uploads broken? 2023/10/05 22:48:28 (permalink)
    Looks like they fixed the issue. I was just able to update my avatar.
    thank guys!

    ROG Z790-APEX : 13900KF (RTX4080)
    EVGA Z370-FTW: 9900KF (RTX3080)
    Associate Code: VOM7YYOWC5ADWTW
    YouTube RigPics Twitter


    #9
    rjohnson11
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    Re: Avatar uploads broken? 2023/10/05 23:19:11 (permalink)
    Confirmed. I just changed my avatar. 

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #10
    EVGATech_ChrisB
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    Re: Avatar uploads broken? 2023/10/06 10:51:02 (permalink)
    I received confirmation from our team that this should be resolved, and I assume by the above comments, that it is.  Please let us know if you should run into any other concerns.



    #11
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